Our family up north lost their beloved dog. We wanted to send flowers. EBF was a local flower shop we found on google. Their website was easy to navigate and we were able to order our sympathy plant. Our family received the flowers and were very happy with the arrangement. Thank you very much. Just an FYI- They are not available for Sunday delivery. No time is given for when your delivery will arrive No delivery confirmation We ordered under sympathy plant- the name was "Flourishing Beauty Bouquet" Arrangement- $79.99 Wire fee- $4 Delivery fee- $20 Taxes- $10.63 Total-119.62 read more

East Bay Flowers - Florists Near Me - San Leandro, California

They're never open anymore! Only on special occasions and it's never posted when they're going to be open. The place is baron and the spiders have taken over. I used to go here all the time and not a have to resort to wilted flowers at Safeway. read more

I ordered a basket full of flowers for my sister in the hospital and what she got was a pot full of succulents. I understand swapping out a plant for a plant if needed, but to receive something entirely different AND with a "Hidden Treasures" tag on it as if it was bought at a store. Called East Bay Flowers again. Said the Gigi's flowers, their sister store, would be delivering the correct basket. It never came! And the comparable advertised succulents were $10 cheaper! Here is a tip: actually deliver the product that is ordered, and say what you are going to do. Don't worry, I will not order from this florist again. read more

East Bay Flowers - What was ordered.... - Florists Near Me - San Leandro, California

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My boyfriend and I love to support small business, but we were very disappointed and we both, do not recommend this florist shop. My boyfriend had placed an order for an arrangement for my birthday in December and when we received it, it was beautiful, BUT it was already starting to wilt the first day, so you can imagine how quickly the flowers died. Please keep in mind that these flowers he purchased were about $140, and I did not want to give this business $140 for flowers that were already dying. I had originally reached out to the shop by their phone number to be compensated for this. The woman I was talking to said they guaranteed the flowers to be 72 hours, which was no where stated anywhere on their website. How are customers suppose to know if the flowers were to be guaranteed 72 hours if it's not stated anywhere? Even then, my entire floral arrangement died much sooner than 72 hours. We were told that we would be compensated with store credit or another arrangement, we chose to have my arrangement replaced. After deciding that, we were told that we would get the new arrangement that following Friday/Saturday, and we were asked to leave the original vase outside the house for them to pick up. As Friday rolled around, I never got a text back when I asked what time were they planning to arrive. As Saturday rolled around, all of my texts were ignored, so I had to ask my boyfriend to text and call their number to ask when they plan to drop off the new arrangement. As Sunday came around, we never got our new flowers and all of ours texts/calls were ignored. It was extremely upsetting that all of our texts and calls were ignored. What's the point in telling us that you will replaced our arrangement if you were really never planning to? This shop lacks proper communication with their customers. We will not be returning, as this situation was extremely frustrating and upsetting. read more

My daughter is working as a travel nurse in a San Leandro hospital. Since my husband and I couldn't be with her on her 30th birthday, I thought it would be nice to have flowers delivered to her by a local florist. I checked for one close to where she is staying and was pleased to try ordering directly from a shop, instead of through a 1-800 number. Daughter's birthday was on a Tuesday and I was placing the order on Monday. It was fairly early in the day for CA, since it was early afternoon in NJ. East Bay Flowers website says they will fill same day orders, so I felt comfortable that an order placed relatively early the day before wouldn't be a problem. I tried calling and no one answered, so I proceeded to order online from the website. I made my online order, put in my credit card information and received an email confirmation sometime a little later. There was a reference in the order payment process that I was concerned about (telling me to put my CVV in a specific box that I couldn't find even though there was another area that collected it), so I thought I would follow up by phone to make sure things were ok. There was no answer and the voicemail was full. The outgoing message indicated that I could text the number if it was an emergency. It wasn't, so I didn't. I thought East Bay Flowers would call me if there was an issue with my order. I heard from my daughter a few times during the day on Tuesday. She said nothing about getting flowers from us, so I texted my son-in-law. He confirmed that the flowers had not yet arrived. I tried calling East Bay Flowers and the same thing happened as the day before: no answer, full voicemail. Before I went to bed on Tuesday night, I asked my daughter if an arrangement had ever arrived, and she said no. By this time it was past 8 pm CA time. I texted and sent an email using the email address link on their website. Shortly thereafter, I received a message from my own email provider saying my message was not deliverable. I found a different email address on East Bay Flowers Facebook page, so I tried that one. On Wednesday, I called East Bay Flowers about 40 minutes after their posted opening time. I reached an employee who did not seem concerned or even terribly surprised that my order was not fufilled. She offered to send a delivery today, suggesting that the shop would "upgrade" my order and add "extras" if I wanted. Since I'd already ordered the largest of three sizes of the online arrangement I chose and ordered a balloon, I'm not really sure what she was offering. Also by this point I was not willing to give this business $126 for flowers delivered the day after my daughter's birthday, so I asked for a refund. The unperturbed employee told me that my credit card had not been charged. She told me that their normal process is to call people who place online orders to confirm and asked me if anyone called me. I said no and I pointed out that this step of their process is not mentioned anywhere on their website that I could see, nor was it mentioned in the email confirmation I received. She rather jauntily agreed that it is not. I asked for some kind of written evidence that my order had been cancelled and that my card would not be charged and she replied. "You can trust me." I explained that it was nothing personal against her, but that I did not feel comfortable trusting East Bay Flowers because I couldn't trust them to deliver flowers, which appears to be a main part of their business. I requested to be contacted by an owner about this. I indicated that I would follow up our conversation with an email of my own and the employee confirmed that the icloud email address listed on East Bay Flowers Facebook account is the right one to use. The employee cheerfully advised me that I can also keep an eye on my credit card account to make sure East Bay Flowers does not put my charge through. I have now followed up by email and by text (I tried calling again and no one answered and the voicemail box is full) and await a reply. I think I will be waiting a long time. One star chosen under duress by Yelp rules. I do not recommend East Bay Flowers. read more

I received flowers for Valentine's Day which were the full of love bouquet. They were the deluxe version and they look astonishing different from photos. The bouquet was underwhelming and I wouldn't recommend buying flowers from here. read more

East Bay Flowers - Online photo (left) vs what we actually got. Different colored flowers and not a full bouquet. - Florists Near Me - San Leandro, California

Called them at 6:45pm on a Monday. Asked for funeral arrangement for Tuesday to be delivered to Castro Valley by 4pm. Very professional and nice staff answers the phone and let me know if an order was placed before 8am the next morning & if we put in notes where it was to be delivered - they could do it. They promised and did not disappoint. Arrangement was beautiful and was definitely there by the time it was needed. Thank you so much. Flowers looking so nice and being delivered on time is the last thing a person wants to think about day of services for family member but they worked their magic and we are very thankful. read more

I really try to support local businesses, but I am so upset with this establishment and the way I was left on hold for 13 minutes. I should've read the reviews before choosing them because the same thing happened to me as someone else. Just wanted to send my mom some Thanksgiving cheer since even though we are a mile apart we aren't eating together. Its my mom so I always choose the deluxe or middle value flowers. With tax and delivery it came to $94 I would have spent a $1000 so its not the money. BUT, what she got and what I ordered was vastly different. I'm talking about the size and amount of flowers. Mom was happy and surprised but when she sent me the picture I was very disappointed. I called and NICELY explained although mom did get her flowers, I ordered deluxe and what she got was nothing like what was on the website. I even said my aunt used to have a shop so I know sometimes flower substitutions need to be made. The lady said let me go get your invoice and put me on hold. And I waited. and waited. Finally after 13 minutes I hung up. Called back no answer, not even to voicemail. Called back from a different phone still the same thing. I never said I wanted a refund or anything to deserve such poor service. They should have my phone number on file to call me back if they got too busy and forgot about me on the phone, I would have understood that. This will be the last time I ever order anything from them! I've gotten better arrangements at Safeway. read more

East Bay Flowers - What I paid for and what I was hoping she would get. - Florists Near Me - San Leandro, California

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Just moved here, tried to use local florist to support small business. Talk at length on a Wednesday about what we desired for my daughters prom corsage and boutonniere (small white baby roses, for both), on Saturday when we arrive to pick it up the invoice had been misplaced. They said to come back in an hour, we did... it was NOT what ordered. Very sad... called them... they said they'd reimburse. But alas, only reimbursed for corsage, yet both wrong. Bummed... nice people, but big mistake ...only one prom. I order flowers for work events frequently...wanted local place, but can't recommend. read more

I ordered a premium sympathy arrangement and it was delivered almost 2 full days late. Within 12 hours of delivery, this is what they look like. See pictures. Half the flowers are dead. Paying over $140 for dead flowers that are supposed to cheer up friend going through a loss of a parent is an acceptable. I spoke with Lorena 2 times yesterday and she said her driver tried to deliver and wasn't able to. Since when can you not leave flowers at a front door? Not to mention, I left specific instructions where to leave flowers if the person wasn't home. This order was not cheap but the service was less than stellar. We are very unhappy and embarrassed that my friend's flowers delivered died overnight. You need to rectify this. Either refund my money or make a comparable new arrangement and send to my friend ASAP. read more

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Do not buy Valentine flowers from this company. They are scammers. My daughter spent $75 for an arrangement that was supposed to be in a special vase. Instead, the clear vase was lined with a piece of paper. The arrangement that I received also looked nothing like the photos and it was filled with really inexpensive flowers such as carnations. A complete and total rip off. I tried for a few months to reach someone by phone and they never picked up. We wanted credit or our money back and there was absolutely no way to get a hold of them. read more

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I was in need of some flowers for my grandma's birthday party, and unable to find a nice potted plant I decided to just go with a bouquet instead. East Bay Flowers is on my way home, so I dropped in to see what they had. The very large cooler that spans one wall had a selection of flowers sold by the stem, as well as finished bouquets in either cellophane or vases. The selection of flowers overall is somewhat limited; irises, tulips, roses, carnations, daisies, and hydrangeas were available to buy by the stem, so I chose orange and red tulips, which were $10.99 a bouquet with the option of adding baby's breath and greens for an additional $3.00. The woman at the counter, who I believe is the owner, was very friendly and quickly created a beautiful arrangement. It came out to $27.29 for everything. Very pretty flowers, friendly service, and the recent paint job and new awnings make the place look great, and apparently new lighting around the building is coming, as well. read more

East Bay Flowers - The bouquet I had the woman at the counter put together, of red and orange tulips and baby's breath. - Florists Near Me - San Leandro, California

Unreliable & unacceptable service! I ordered a custom Lei to symbolize the African flag for my son's high school graduation. The prepaid order was placed a FULL week in advance and the specifications were clearly communicated. The florist advised that green & yellow orchids w/ black & red ribbon would be an excellent representation of the African flag. The Lei was not ready for pick up when I arrived, and it was not assembled as discussed the week prior. No one bothered to call me to express any difficulty w/ fulfilling the order, instead I received a poorly assembled Lei & a multitude of excuses about the mishap. This entire ordeal caused me to miss the opening ceremony of my son graduation. The $30 refund and a bouquet of wilted flowers are not enough to make me patronize this florist ever again. read more

East Bay Flowers - Not symbolic of the African flag - Florists Near Me - San Leandro, California

THEY RUINED The SURPRISE, flower arrangement was order early morning was asked what time would work for delivery, said 11 am Got home a round 4:30 was not delivered, i ruined the surprise by asking if the person i bought arrangement for if she received the flowers ,had to call flower shop and see what happened, it seemed as if they forgotten, arrangement was delivered at 6 pm Lastly Arrangement that was purchased was premium which includes in the picture about a 12 of roses along with other flowers there where about 8 roses on the one that got delivered not what Was paid for. read more

East Bay Flowers - Florists Near Me - San Leandro, California

***updated review post stalker*** Hopefully my first review remains so that the Yelp community is aware of what happens when you give more than 4 stars to this business, yet warn potential customers of BAD and potentially illegal business practices on Monday's and Tuesday's. As per my original review I mentioned a gal named Rosa, wanted my money cash, no receipt etc. I mentioned how I went in the following day and was pleasantly helped by LORENA the OWNER etc.. fast forward to now .. As many of us do not have time to spend wasting checking every social media comment we leave nor app we have, I too failed to check my Yelp app for many many many months. Once I did however, I was entertained, amused and for a second the thought of a stalker crossed my mind. I had not one but 2 "Yelp compliments" waiting to be approved (see new picture shared) Such approvals looked anxiously awaiting my "ok" to be included on this thread. Sadly for the author, I was unaware of her existence. ( Excuse my pronoun usage as I am assuming, that I am using the correct one-solely based on the authors own words on previous other reviews etc) As any logical person perhaps would do, prior to my long awaited approval, I felt the need to vet such author. What I came to realize is that I either had a stalker, a Yelp member with too much time on their hand perhaps, or perhaps 'Rosa' from my first experience at this business was reaching out for some TLC, or all three. Smh. Yet the Yelp reviewer claimed to be named Delia R. Perhaps the 'R' is in fact for Rosa? (something tells me that too will be clear soon) if this is in fact the case how is it possible for a "business owner " such as Delia R. Give her own business 5 stars, (check pictures) and berate many other businesses solely on what seem to be some sort of narcissistic Tantrums? This is where Yelp Admin needs to step in. So as I have read many reviews, and made many decisions based on such reviews etc, I feel it best and necessary to keep y'all well informed. Use such information as you best see fit. However my original review and recommendation on this business is to work solely with LORENA as her designs and customer service are the best and to avoid the days mentioned. Should you walk in and encounter any employee /owner suffering from RBF syndrome, I'd suggest it's best to come another day. And as for the Yelp reviewer that so desperately wanted my approval, all I have to say is that I hope this 'update' fulfills that cry for attention. Y'all have an awesome week! And hey go buy some flowers, tomorrow isn't a Monday nor a Tuesday! Yelp Admin-- read more

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my rating is minus zero and whomever is in charge of the rating system needs to change the rating system from zero to five!!!!!!!!!!!! only reason i'm leaving this review is because they had the fricken nerve to send me an email to order valentine flowers!!!! i never received a response from the company about the issue i had with my one & only order, worst florist company i have ever dealt with and not only did i unsubscribe from their mailing list i blocked their email address!!!!! read more

East Bay Flowers - Bud form???? - Florists Near Me - San Leandro, California

Very disappointed of East Bay flowers.. I wanted to show my appreciation to a co-worker who recently lost her job due to COVID-19. I paid over $100. While I understand that the exact flowers will not be used, At least something close to the size. By the way I did go premium, but got basic!! Never again will I order from this place.. read more

East Bay Flowers - This is this what was delivered!! - Florists Near Me - San Leandro, California

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Ordered a Funeral Spray from this florist and the spray looked nothing like the advertised photo. It was misshaped and skimpy looking. It did not look as though a professional florist handled the job. What made it really bad was there was a spray just like it at the service and it was absolutely beautiful. In fact, all of the other flower arrangements at the service were outstanding. I do not recommend this place. Very embarrassing and disappointing. read more

Just went there today and the entire experience was fabulous! Found exactly what I wanted, the price was right, the service was great! Can't recommend enough! read more

East Bay Flowers - Florists Near Me - San Leandro, California

My husband hadn't bought me flowers in years. (At my request) This year he decided to surprise me with flowers on Valentines Day. The only place he's ever bought me flowers has been at East Bay Flowers. So he ordered my favorite. Stargazers! None of them were open but the flower petals had brown spots, The greenery was flopped & half dead. Finally after 3 days they opened but again 1/2 were already partially dead. The Bouquet wasn't even presented nicely. I'm really disappointed. After this he'll probably never surprise me again. Not to mention what a waste of money. The only good thing out of it was he was able to surprise me & I love him for that. read more

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This flower shop is very unorganized and has poor customer service. I stopped by the day before Mother's Day (Saturday) to see if I can place an order for pick up the following week. I was told to come back on Tuesday because they were afraid that they'd lose my order. I stopped by on Wednesday just to make sure that their schedule wasn't busy and I was told to come back the next day or call. In short, they refused to take my order at the store. The lady working there kept making excuses. We asked if she can input the order in the system but she explained that a different workers would come in the next day. It should not matter if different employees work everyday--they should be able to find the order in the system. In addition, their website is not very user friendly. Something isn't right about this place. I am very disappointed that they gave me the runaround and wasted my time. ADVICE: Go find another floral shop and they will take care of you right away. East Bay Flowers don't mean business. read more

I come To buy Flower For my wife for Valentine's day they don't have no customer service soon I Enter the store the look at me worrie and they start Speak in Spanish And they look at me like I am Going to steal something I never ever go back this store again read more

Idk what's wrong with the owner but she's a weird lady. They went up in prices which is fine but the unprofessional environment every order I placed in the past wasn't fun. I recently tried to place a $300 order I was hung up on twice and the third time she blocked my number... literally weird read more

I have been buying flowers for just about every occasion and Sunday 24 June 2018 I order a sympathy bouquet and East Bay Flowers went out of their way to make sure they were done and delivered on time. Thank you Carlos Correa AF retired VA Police Dispatcher Bay Pines Florida read more

East Bay Flowers - Florists Near Me - San Leandro, California

This place is pretty amazing for accommodating me on such short notice. They were able to deliver a birthday floral arrangement for me on short notice. Unfortunately they didn't have my first choice of flowers, but I'm happy they were still able to deliver a nice bouquet. The young lady that I spoke with on the telephone was polite, kind, and helpful. I was a bit hesitant to work with this shop due to some of the yelp reviews but I'm happy to say my experience was a positive one. read more

East Bay Flowers - Birthday flower arrangement - Florists Near Me - San Leandro, California

Got a bunch of tulips (a bit more than 12?) for $22 after tax on the morning of mother's day. Not bad!

Rosa and Lorena did an AMAZING job with the floral arrangements for my bridal shower. I had an idea and pictures of what I wanted but Rosa took it and made it so much more beautiful. My mother and I were worried about the size of the center pieces and the fullness of them, but they did outstanding work. My guests and I couldn't get over how beautiful all the pieces were - thank you ladies!! Definitely recommend them to others. read more

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My sweet naive husband knows that I love flowers but has no idea what different type of arrangements are. He has purchase a mother day arrangement from here about 2 years ago and when I seen it the first thing I thought was omg am I dying that looks like something for a funeral service! He was disappointed with my reaction and I was mad that he spent $200 on them. After that we agreed it was best if I just purchase the arrangements that I like and he would just reimburse me. Well this week was my birthday and he surprise me again with an arrangement from here. He said he told the lady please make a happy birthday arrangement for my wife. Well again I was completely disappointed with the arrangement because they look like " hi I'm sorry for your loss!" And not "happy birthday, I love you!" I joking ask him if he bought this from a mortuary floral shop ! He told me he bought it from here. (It's close to our home) I just realize that they are literally on the same street as a mortuary so maybe that is what they specialize in? I'll post both arrangement photos and you can decide for yourself if these arrangements say to you. read more

East Bay Flowers - Mothers Day - Florists Near Me - San Leandro, California

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Update: The flowers were delivered A DAY LATE. They never called or emailed me of this delay. I would have cancelled my order and bought flowers elsewhere had I known they couldn't complete the order appropriately. To top it off, they sent the card with scribbles of sharpie which made it look UGLY. Photo attached. Buy flowers elsewhere!!!! Not worth spending your money here when they can't even complete your order decently! Their customer service is TRASH. You can't even call and get through to them. Both phone numbers just keep ringing and they NEVER answer. I don't know how someone like this is still in business. ------------------ I am very DISAPPOINTED. I placed an order online for Mother's Day flowers for my mom and they NEVER got delivered. I received an order confirmation when I placed my order online. No one ever contacted me about there being a delay or anything. So now I'm left thinking they just completely missed my order. I've been trying to call for the last hour and no response! Buy flowers elsewhere cuz then you'll be left doubting if they'll ever get delivered! I would have appreciated a considerate call. Even if they end up being delivered today, I ordered them for 5/10/20 MOTHER'S DAY. I guess they took too many orders than they could handle. I'm awaiting a call or email in regards to my lost order. I have my confirmation email for proof of order. read more

East Bay Flowers - Florists Near Me - San Leandro, California

I am very disappointed in the flower arrangement for the amount of money I paid. I ordered my mother in-law flowers for Mother's Day and spent $65 on my order. For $65 you would think that would be a decent arrangement but it was TINY. The flowers and succulent were pretty but I can't get over how small it was and am so embarrassed that I sent my mother in-law that. I also got my own mother a flower arrangement from a different florist and for $50 I got a big beautiful basket arrangement! I won't be ordering from this place again. Don't waste your money on this place when there are much better ones out there. read more

East Bay Flowers - Tiny arrangement for $65. - Florists Near Me - San Leandro, California

DO NOT a order anything from this business. They are falsely taking online orders without having the ability to fulfill the orders. This business practices unethical business practices. It should be taken off of any floral platform. I ordered online for a memorial service for today when I showed up with a confirmation of order, order was not only not fulfilled but they didn't even have the supplies available to complete the order. read more

They have great customer service and very nice flower arrangements. I've gone a couple times and every time I tell them I have a price in mind and they work with what I want. I Recommend this place a lot. read more

East Bay Flowers - Florists Near Me - San Leandro, California

Beautiful sympathy spray! Great customer service! They even do Sunday delivery. Highly recommend!!!!

I usually do not write yelp reviews, but i was pleased with this place. Just purchased some flowers from this shop! This is a great place to purchase flowers from. Rosa's floral creations were the best that i have seen. I will be back again to purchase more flowers!! If you go back, Rosa is your girl! read more

Flowers were not delivered as scheduled. The surprised was ruined when I had to ask the person I sent them to if they had received it because there was no update of delay or delivered notice from this flower company. Im very disappointed because I wouldn't mind if I was notified of any delays, but I didn't get anything. All I can say was, money was not well spent and surprised was ruined. Don't go with this place because you will end up wasting your money and time. read more

Lorena and her team surpassed my expectations on my wedding day. My wedding arrangement where more than I could have asked for. When I was handed my bouquet minutes before walking down the isle I was overjoyed by how beautiful it was. Thanks Lorena! read more

East Bay Flowers - Wedding Arrangements - Florists Near Me - San Leandro, California

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I was on my way to Safeway to buy my boyfriend's mom flowers for her birthday, I but saw East Bay Flowers open. Of course they were following COVID19 protocol and only letting one customer in at a time. I wanted to support local so I decided to give them a try. They didn't have all the flowers in stock for their signature bouquets, but the employee told me to come in and put flowers of my choice together to make my own specialized bouquet. I wanted to go for the deluxe size but I don't think they had enough, and they charged me for the regular bouquet. I was able to put together beautiful array of pink and purple flowers. They gave me a complimentary card and they packaged it so nicely so that I can take it home with ease. The ladies there were super nice and accommodating. I would highly recommend! I paid about $45 + tip for this bouquet. Remember to support local right now if you can!! :) read more

East Bay Flowers - Beautiful birthday bouquet - Florists Near Me - San Leandro, California

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I don't live in San Leandro, so it took me time to find a florist shop to send a bouquet of flowers for a dear and precious friend. The florist was very patient to answer all of my calls by answering all my questions. Lorna fixed the most beautiful bouquet by adding more flowers and more chocolates because she didn't have a special vase I had requested. Her kindness and patience sold me out! This is my best experience I have had shopping with Them. Thank you and many kudos to you East Bay Flowers!!! Olga read more

I came in after doing several searches online of floral arrangements with a kitty. I called prior and asked if they did the dog one and the lady who answered informed me that they do the poodle out of the carnations. I told her I would be on my since I was five minutes away. I arrived and was greeted by the lady who answered my call and I told her after much thought I was leaning more towards the kitty arrangement. She told me that she has not done one but I could send her the pic via text. Told her I needed it for Saturday mid-day and with a smile she told me it would be ready by then. I love supporting small businesses and had a wonderful experience with East Bay Flowers. Now maybe it would be different if it was Valentines or another special occasion but she definitely delivered excellent customer service and paid a lot of attention to detail. Will be back read more

East Bay Flowers - The finished and completed assignment. Received several different compliments on this arrangement. Kudos - Florists Near Me - San Leandro, California

Love supporting local businesses instead of big company flower shops. They delivered a beautiful flower arrangement that look just like what I picked out online, beautiful vase and all. That said, my Mom loved her Mothers day flowers! I even put in the wrong address and thankfully they were able to reach me in time to make the correction.Thanks again East Bay Flowers! read more