SHAME ON YOU. Brought our dog in because she was very lethargic and declined very fast. They racked up the charges and came back to me and said this is an emergency that may require a blood transfusion and so we needed to rush her to the emergency vet. They assured me they would send over all the testing they did (and charged me for) so that we wouldn't have to repeat tests AND so the emergency vet knew what was going on and they DID NOT. They closed their office for the day and our baby is now left stranded at the emergency vet where they either want to repeat all the tests so that I have to pay $1,000+ again or wait till tomorrow and potentially lose my baby. AVOID THIS NEGLIGENT ESTABLISHMENT! They do not care about you or your pet! Just that they close up on time! read more

We had to say goodbye to our beloved dog, Krypto, a year ago, and while it was difficult for our family, especially our kids, the compassion and care we received from Dr. Shayda and the entire staff made an incredibly difficult experience as peaceful as possible. Dr. Shayda cared for Krypto for several years and always went above and beyond to help him. It was clear that she genuinely cared about his well-being and did everything she could for him throughout his life. When the time came to let him go, the staff treated our family with such kindness, patience, and respect. Losing a pet is never easy, but we are deeply grateful for the support, professionalism, and genuine compassion shown by everyone at the clinic. We will always remember your kindness. read more

East Chapman Veterinary Center - Krypto - Veterinarians Near Me - Orange, California

We had to say goodbye to our beloved dog, Benjamin last month. The whole staff was amazing with us and more importantly with Ben. He was given so much love and respect, and we felt supported in our grief. We will always be grateful for Dr. Shayda and her amazing staff. They truly love all animals, and it shows. read more

East Chapman Veterinary Center - Our beloved Benjamin - Veterinarians Near Me - Orange, California

Our dog had been bitten and needed emergency care. We rushed in here five minutes before they closed, and they took excellent care of her. The doctor and staff stayed late to get her stitches and meds, and were all very easy to work with. Highly recommend!! read more

I've have taken 3 feral and stray cats to this clinic in the past few months utilizing the TNR program. They were recommended to me by a neighbor and I'm glad I went there. It was a little drive to get for me but well worth it. The staff are very friendly and professional. The 3 cats were examined and cared for very well. I highly recommend this clinic for all your needs for your pets. read more

Dr Shayda is an amazing, compassionate vet. I liked her predecessor Dr Doty but Dr Shayda is even better in my opinion. I trust her diagnosis and treatment plans completely but she always takes the wishes of her clients to heart. Wonderful Dr. Additionally the staff here is awesome ESPECIALLY Brandy. She has a very compassionate and empathetic attitude and has helped our family through some sad times. Amazing vet tech! read more

Their professional and friendly handling of patients and their Moms n Dads. My Dog Bailey is in good hands! read more

East Chapman Veterinary Center - Happy, healthy Bailey. - Veterinarians Near Me - Orange, California

I am so happy my friends referred me here. The office is very clean and the staff are friendly, compassionate and caring. I would highly recommend coming here for pet care needs. read more

I have been bringing my dog here for years and normally have a great experience, even driving 40 minutes because I trusted the care. Unfortunately, today was a very different experience that left me devastated. My dog was scheduled for two shots and a routine exam, which I expected to be around $115. During the exam, the doctor mentioned she would need a couple of teeth pulled. I agreed, despite the financial strain, because I didn't want her to be in pain. I signed an estimate for $900 or less, depending on how many teeth needed removal. When I left her for the procedure, I was later called and told she was recovering well. I asked how many teeth had been pulled, and to my shock, they told me thirteen. No one had called during the procedure to inform me of the additional extractions, discuss options, or even confirm I wanted to proceed. I was simply presented with the outcome and a bill of $1,000. I am heartbroken--my dog, who is like family to me, is now left with only four teeth and is in pain. What hurts the most is that this could have been handled with better communication. Even auto repair shops call customers if they find more issues than expected. I wish I had been given that same respect and choice when it came to my pet's health. This lack of communication and consideration for both my dog and my financial situation has completely broken my trust. Sadly, we will not be returning. read more

Let me start from the moment I waked into their office. I was greeted by the front office staff! Made my move from my other clinic a smooth one. My dog has had 2 surgeries under Dr S and and ortho Dr . Amazing! Couldn't have asked for better care for my lil man Scout. He loves everybody in the office as well. The office is always filled with happy people. That says a lot for the love and care they give to the animals that come in Thank you for looking after Scout Margaret Marquez read more

Update my review: I have been here countless times this past month. One of my fur babies unfortunately passed away, adopted a new cat, and my other cat had inflamed pancreas. Dr Shayda worked a 12 hr shift so many animals were coming in sick.., I was her last patient at 9pm!!! She closes at 6pm but so many animals getting ultrasounds & she stayed until all the patients were taken care of. Even though she had a VERY long day, she still sat and talked to me about my kitty health treatment plan. As soon as my sick kitty went home, he was so much better thank goodness for DR S!!! My cats are never stressed going to her!! All the staff are so caring & loving. Also, it's by far the cleanest vet ever!!! I'm so happy we found Dr S. She really cares about your fur babies.... read more

East Chapman Veterinary Center - Veterinarians Near Me - Orange, California

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We have been coming to this facility for 14 years when it was Villa Animal Hospital. Dr. Shayda has maintained the same caring attitude since taking over the practice. The team here are very empathetic, and really care about your pet. They greet you and your pet when you enter, and are very professional in all facets of care. They explain everything that needs to be done, and unlike other facilities do not try to pressure sell you on additional treatments. We cannot say enough about how caring and empathetic the whole team is, and highly recommend Dr. Shayda if you are looking for quality care for your pet. read more

This has been my go to hospital to get my local stray cats spayed or neutered. The first time I trapped a kitty, I was overwhelmed with lack of hospitals offering low cost TNR. Luckily I found East Chapman and they almost always squeeze me in for an appointment when I call in the morning. On top of that, the clinic is clean and staff are professional. The two ladies up front have always been kind and welcoming. I only wish it were closer to me. Thank you for offering competitive prices and helping improve the quality of these fur babies' lives. read more

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Great place- if you'd love to WAIT and smell dog urine. I gave this company two chances to earn my business. Both times I ended up walking out after waiting 30-35 minutes to see a veterinary doctor. Both times I conveyed my disappointment with the office staff. This front office staff have told me to essentially deal with it or choose another vet. The manager even when so far as to tell me that because I was late, they're making me wait. And to respect the doctor's time in the future. Seriously, good riddance. I'm just sad with myself for wasting my personal time twice. Shame on me. read more

Love this vet! My 8 year old boxer is the light of my life so I always make sure that he always has the best care if needed that doesn't break the bank. I found this vet because I live down the street and would always see it driving by. There's a vet right next door to me but their reviews weren't great and they were pricey so I decided to try East Chapman. I'm so glad I did. My dog suffers from allergies and the occasional ear infection. This place is clean, modern, staff is so nice and attentive and I never have to wait long! The veterinarian you can tell loves her job and has a passion for it. My dog has had also surgery here for little mass removals and they took such good care of him. I recommend this place to anyone! read more

East Chapman Veterinary Center - On the way to the vet! - Veterinarians Near Me - Orange, California

We love East Chapman Vet Center! We became a retirement home of a local celebrity, Sunny, from the flowerdale nursery (yes, the friendly white cat). Sunny has been a long time patient of ECV and we moved our other kitty and 2 dogs to them after meeting them for our first visit with Sunny. Everyone, I mean everyone, from the front office staff to the vet techs to Dr Shayda to covering Drs in her absence, are lovely, helpful, kind, and compassionate. No one likes to go to the vet, except maybe Sunny. He is pampered and loved on the moment we arrive. He and our other animals are treated by everyone as if they are their own. I trust them to be honest, fair and guide me in making difficult decisions. In the last few months Sunny has needed to be seen quite a few times for his kidneys, and although it can be nerve wracking to spend so much time at the vet, every. single. time. I know he's getting the best care. I see some reviews mentioning long wait times, the only time I experienced this was when I needed to walk in without an appointment (and I wasn't the only worried pet parent having a stressful health situation at the same time/day) imagine having a full day of appointments but ALSO allowing walk-ins between appointments so that as a pet parent you and your lil baby get some relief the same day... I would assume there would be a wait, I know that's not ideal but that's pretty normal in an urgent non appointment situation. Thank you. Thank you. Thank you. To each and every staff member for making all our babies feel loved and cared for. You are appreciated beyond measure. read more

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Truly a one of a kind practice. Dr Shayda truly understands the insane unique needs of an English Bulldogs. Her entire team is empathetic and genuinely love the animals and their jobs! read more

East Chapman Veterinary Center - Outside of the clinic - Veterinarians Near Me - Orange, California

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Hi everybody I was planning to visit this vet but after my encounter with the receptionist lady I won't be needing services from this place for my dog. I simply asked her a question and she had a snotty look on her face. This was how she replied to me "what for?" "Why do you need that?" All the other younger receptionists was a lot nicer. The one I had an encounter with was an older lady. Honestly, I felt belittled by her. read more

What an empathetic, caring, loving, and accommodating team they have here. Today I had to pass my beloved Paisley on to his next adventure due to rapid kidney decline, and as excruciating as it was to have to say goodbye, the staff treated me with such respect and care as I began my grieving process. Dr. Shayda, thank you from the bottom of my heart for loving Paisley and taking such delicate care of him. read more

East Chapman Veterinary Center - The sweetest cat I've ever known - Veterinarians Near Me - Orange, California

Dr. Shayda and the staff we're amazing. Having 2 English bulldogs, Dr.Shayda made me devoted by the way she loved and truly cared for my boys. My one pup had terrible breathing problems and after he went through the procedure you can hardly notice him when sitting with him, truly added years to his life . Forever grateful read more

East Chapman Veterinary Center - Enzo sleeping like a baby - Veterinarians Near Me - Orange, California

I've brought many cats to East Chapman Hospital for their TNR program, and after trying other vets when they weren't available, I can confidently say East Chapman is the best. Their prices are fair, and their vets do a great job--I truly trust them. I'll be bringing my personal pets here for all their needs. Thank you, East Chapman Hospital, for offering affordable care and helping animals who can't help themselves. read more

The absolute worst service. They left me in a waiting room for two hours after they shaved my dogs stomach awaiting a traveling ultrasound technician that never came and they let me know they were actually doing me a courtesy after I was told to find a vet that has an ultrasound on staff so that could meet my expectations. If youd like your time absolutely wasted with no udpate estimate or help, do come for the excellent staff read more

East Chapman Veterinary Center - Also found a google review surrounding their lack of technician - Veterinarians Near Me - Orange, California

I've been here a several times through the years and have always been met with kindness from the whole staff and the doctors. They took in my guinea pig and did a great job with her several times, when most vets won't treat small pets. They've cared for my dog and have always been so good with him, and he's especially scared of the vet. They're a soft place to land when you're emotionally invested and I just don't have enough good things to say about how thorough they are with my pet's care. They treat them like family, too. read more

From the first visit when my service dog (Australian Labradoodle) was very sick, during the height of COVID. Her own vet would not see her, was panicked. I called East Chapman Vet who listened to her symptoms and said; immediately bring her in. When we picked her up, it was the first time ever that she was calm. She even wanted to 'hang out' with the vet. She was doing so much better. I immediately made the switch to East Chapman Vet and haven't looked back. My dog hasn't been sick since going to East Chapman Vet. My daughter switched right after, with her labradoodle also, she is also thrilled with there services. They cleaned her teeth without sedation. First time ever. The staff are amazing, kind, professional. Dr Shayda- I cannot say enough nice things about her. She listens to you. Takes into consideration your pets and your needs. Remember- you get what you pay for. And your pet should be treated 'Top Notch' **Lola and Kahlua love East Chapman Vets and so do we! read more

East Chapman Veterinary Center - Lola and Kahlua - Veterinarians Near Me - Orange, California

I have nothing but good things to say about this vet clinic. Dr. Sheyda is very nice and when she meets with the animals, she is very friendly with them. I live in the San Fernando Valley and I found this place online when I decided to spay my two bunnies. This place was one of the good rated clinics so I decided to try it out even though it was two hours away from me. They handled my bunnies with care and called me after surgery to check up on them. It was worth the 2 Hour Drive. thank you East Chapman. read more

Very impressed with our first visit here. We are excited to find a new vet based on the recommendations of several neighbors and friends. The office staff was very friendly and welcoming, the vet was knowledgeable and spent ample time with me and my dog and the staff even called the following day to check up on our pup. 10/10 would recommend. read more

We love this office! The staff and Dr. Ahkami are top notch with service, care and thoroughness. Our appt was on a Friday afternoon close to closing time but we never felt rushed, Dr. Ahkami spent a lot of time with us and even lovingly sat on the floor with our dog while examining her. 5 's read more

this veterinarian was amazing, Dr Shayda was so amazing. When she came in she sat down with my pup and really examined her and she really seems to enjoy her job . She was very thorough and she answered all my questions . I will be returning for all of my pups needs . She was very well cared for and they always updated me and are very communicative. read more

If I could give zero stars I would. WORST vet ever!! Kris the front desk is SOOOO judgmental, pretty much told me to give my dog up because of a large bill that is hard for us to pay for. She even made me cry after being on the phone with her. The front desk told us we are ok with getting treatment done and then now our ins has denied it. Seems like all they wanted was to get money and could care less now that we are stuck with a bill. Kris just kept saying that's unfortunate. Never will I ever bring my pets here again. read more

I recomend Dr.Shayda. She treated my bunny with head tilt. She is very sweet to the animals. She takes the time to call and follows up with her patients to see how they are doing. She also treated my guinea pig very well, got him neutered. I am very pleased with east chapman. Thank u read more

East Chapman Veterinary Center - This is my Dracula. Dr. Shayda did a great job. He is now neutered - Veterinarians Near Me - Orange, California

I can't recommend them enough! Everyone from the front desk staff to the Veterinarian herself are so kind and compassionate! I won't take my dog anywhere else! read more

This has been the vet for my current dog for four years. She has received all of her vaccinations there. I have been taking my dog to be groomed there as well for many years. In January, they told me that they could not groom her without an exam first. The exam is an additional $58. There is nothing wrong with my dog and they have all of her vaccination records. I don't mind getting her an exam but they are saying it's policy that it has to be done before they can groom her. I'm not sure if it's the front office staff or if the problem is with the vet and is trickling down to them. When I call, I'm put on hold for extensive amounts of time or hung up on. When I ask to speak with someone else, I'm told there's no one available. I asked to have the doctor call me back but she has not. I don't know if they even gave her the message. I guess they do not value their long standing clients. Update: When calling in or sending a message via email, the front office staff are actually keeping me from speaking with the Vet who owns the practice. read more

Well my wife and I really feel so much gratitude for East Chapman Veterinary Center we only made their acquaintance last Friday when we had to finally put our beloved Cookie a Labrador to sleep. It was with very heavy hearts to make a decision to end her life! Dr Snyder and her staff were extraordinary in helping us with this difficult decision, we could never have imagined the understanding, compassion, and empathy that they had! Dr Snyder stayed with us and Cookie until her last heart beat holding and comforting her until she passed! It was pretty obvious as we left the whole staff understood and cared deeply for our loss. East Chapman Veterinary Center will be our only choice for the caring of our beloved pets!! Thank you ECVC read more

I'll give full credit where it's due: Dr. Shayda saved our elderly cat's life, full stop, when he was absolutely on death's door. That's the outlier. The rest of my family's experiences with this clinic - especially the front desk - have been awful. The waiting rooms are so overbooked that once your pet has been taken back, you're asked to wait out by the front desk. If there's a diagnosis or anything to discuss, that's done at the front desk, with the phones ringing and other people and pets in the waiting room. Not really a great place to ask questions if you have them. I brought my kitten in to be neutered and I was told that he had an undescended testicle and that the procedure would be a little different. No further details provided. I never got a phone call that he was ready to be picked up, and I finally called at almost 4 pm only to be told "oh haha he's been ready for hours." I got there and THEY PUT STAPLES IN MY BABY'S TUMMY WITHOUT TELLING ME. NOT STITCHES. STAPLES. When I picked him up they didn't even tell me that! I learned they were there when I carried him around the next morning. We had other, lower stakes incidents as well, mostly with our dogs, but I'll hold a grudge about those staples until the day I die. read more

The entire staff is friendly, compassionate, and caring. I have a highly anxious dog. Everyone goes above and beyond to make him comfortable at each visit. So glad we found Dr. Shayda after shopping around. read more

I have truly never received such amazing care/service from a vets office. Everyone I have come in contact with - all of the front desk, doctors and nurses truly have you and your pets best interest. I wish I could remember the doctors name but she and the nurse (Brandy) took such good care of me and my cat - this includes sitting on the floor with me and explaining the situation and what my options were and assuring I truly understood. My cat is officially a senior and her age is starting to reflect in her body so I was visibly worried/upset and they were all so patient with me as I came to head with the decisions I had to make. I wish I knew about this place sooner!! 10/10. read more

I am deeply disappointed and disheartened by what my cat and I endured at this clinic. What was supposed to be a place of care and compassion was a weeks-long horror show. Right from the start, I could tell my cat's suffering was being needlessly extended. Rather than focusing on actual treatment or comfort, it seemed the clinic cared more about milking out every conceivable insurance claim. Each visit brought additional tests, procedures, and expenses with minimal actual improvement in the health of my cat. It became painfully obvious that we were being taken advantage of. In the end, after all the money and emotional strain, we had no recourse but euthanasia a decision that should have been taken earlier, if her health was the real issue. I wouldn't subject anyone to this. I would recommend that pet owners question hard and listen to their instincts. Not all clinics care about your pet as much as they claim. If there were an option for a 0 star review I would definitely do that because I want to prevent others from being deceived by Dr. Shayda A. and the staff. I could go on and on explaining what we all went through and what my cat went through but it would be a never ending story so I will leave it at this. read more

Knowledgeable, caring and pleasant veterinarian with a very updated facility The staff is friendly and efficient. The prices are in-line with other veterinarians in the area. The ease of getting appointments may change as she builds her patient portfolio but at least now it's nice not to have to wait weeks. And McDonald's is right next door! read more

This place is amazing Darlene !!! Is the bull dog whisperer!! Definitely good with over hipper bulls !! We appreciate you!! Thank you nurse Darlene read more

I recently took my dog with me on a trip to SLO and he got SUPER sick to his stomach. So much so I rushed home to get him to an ER here on a Sunday. They weren't open so I took him somewhere in Yorba Linda which diagnosed him accurately and hydrated him but sent us home with the wrong meds (though I didn't know it yet). Over the next two days he got worse so of course I was super worried. I called East Chapman (his normal vet) and explained what happened Sunday and how he was getting worse. They got the ER report from the place I took him to and told me the ER forgot to send me home with an antibiotic. The ER also told me to keep his diet bland and give him baby food (which also causes diarrhea; didn't know that either...never thought to give him anything but dog food before :/) So without any counteracting to a probiotic they gave him, my little guy was getting the runs so badly for three days. It's so heartbreaking to watch them suffer. East Chapman took us in without an appointment near their closing time and treated him right away. He is finally better now and I'm so grateful to them for their help. Sucks that I had to pay for two emergency visits but my point is at least East Chapman got to the bottom of it quickly and got it right read more