If I could give more stars I would. Best experience buying tires I have ever had. Despite being…read morebusy, Had 4 tires done and a front end alignment in under tqo hours. Knowledgeable about their products, great value and amazing customer service. Big thumbs up to Eric who was super nice and took great care of us. Would hesitate to go here again.

I needed new wiper blades just before a snowstorm and had never needed to purchase or install…read morereplacement blades before. I usually have it done when I get the car serviced but forgot to mention it when I had the last oil change. i went into VIP and was greeted by Aiden who helped me choose the correct size and quality of blades for what I needed. Never having bought or installed them myself, I was going to break out the manual for my car and follow the instructions but Aiden came outside and installed them for me in less than two minutes! I could not be more delighted by the experience and the help! Thanks, Aiden, you are a star!

Bill was amazing. He stopped what he was doing. Came out and tested my truck. Helped diagnosed my…read moreproblem, sold me what I needed to get the truck back into perfect working order! Thanks Bill. I appreciated the help!! This is the place to go if you need help!

Rick and his crew are awesome and so helpful! I drive right on past  Advanced Auto Parts  and have…read morenever been disappointed bringing my business to O'Reilly.

Christopher was super knowledgeable on all things auto! The other O'Reilly store on Mast St…read morerecommended him on S. Willow as they had the machine to match paint for tough ups and they didn't have the machine to help me. Christopher took care of me and about 20 others. As I watched I was amazed at how much he knew about so many different types of issues relating to automotive issues and went above and beyond by providing call backs and other O'Reilly stores that carried what they were looking for. I really appreciated him creating the paint color for my touch up and I really like shopping at both O'Reilly parts stores now. The one on Mast St and the one on S. Willow are both great. And thank you for the military discount!

Bought wipers recently at the South Willow location (used to be on Gay St) and had the best…read morecustomer service experience with Sam... she was upbeat, professional and extremely helpful thanks!

This O'Reilly is the real deal. Big place, lots of products, full shelves. Three guys manning all…read moreregisters. Great and knowledgeable store. Keep going like that, O'Reilly Bedford! Review: 5

This location has terrible customer service and stole $30 from me. I went into the store to get 5…read morefeet of fuel hose. They only had 3 feet, so I had them order more for me. A few days later, I went to pick it up. I forgot my receipt, and they couldn't find my order, which I thought was weird. I needed the fuel hose, so I bought 5 feet with the intention that I would come back with the receipt and get a refund since I never picked it up. When I returned with the receipt, the manager said it was rung up as a sale, not an order, and he couldn't do anything for me since I didn't have a fuel hose to return. When I told him I didn't have the fuel hose because it was an order, and I never received it. He called me a liar, saying, "How would I know you never received it?" He told me I might be able to come in when the cashier who checked me out was in, and maybe he would remember me, but otherwise, he could not help me. I have a corporate account with O'Reilly and maintain a fleet of vehicles. I don't have time to go in a 4th time for this matter. From now on, I'll be shopping elsewhere and cannot recommend this location. If you're the owner reading this, you should talk with your manager about basic customer service because you just lost a corporate account.

I wanted to support a small, recovery-friendly business, which is why this experience was so…read moredisappointing. I purchased a 2018 Audi A3 Quattro here and soon experienced major issues. The transmission ultimately failed, leaving me stranded nearly 90 miles from home in Massachusetts. I later learned from the repair facility that the transmission contained incorrect fluid and was facing repair estimates approaching the value of the vehicle itself. The transmission was not the only problem. Throughout the winter, my windows constantly fogged up and even developed ice on the inside of the car, creating a safety concern. I brought this to the dealership's attention and was told to use the AC, but the problem continued. After seeking additional opinions, I learned there was a gap in the driver's side window due to a warped seal or fitment issue, allowing moisture into the vehicle. To be fair, the dealership later offered to work with me and discussed a discounted repair rate. However, by that point I had already spent significant money getting home, was facing major repair bills, and had lost confidence after my concerns about the vehicle were not resolved. What disappointed me most was the lack of meaningful effort to address these issues before I felt forced to file complaints with the Better Business Bureau and the State of New Hampshire. I personally tried to resolve things directly and felt my concerns were dismissed because the vehicle was sold "as is." My advice is simple: do your research, get an independent inspection, and be financially prepared for unexpected repairs. I wanted to support a local business that promotes recovery and second chances. Instead, I was left with expensive defects, safety concerns, and a feeling that my concerns as a customer did not matter.

Great, friendly service from Mike B. @ this location!…read moreThey also had the last battery in stock to fit my vehicle.