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    EastBay Firearms

    4.6 (51 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 3 months ago

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    Picking up my S&W 627-5 PC
    Chris D.

    Overall experience was mid. No courtesy calls when My firearm arrived. So I waited 15+ days. Average service but as a resident of Ca we're stuck with shops like this.

    some of the guns purchased from EastBay Firearms

    I bought few firearms from these guys, Rayan and Damon were extremely helpful. I find these guys to be very knowledgeable and professional; they go out of their way to address their customer's needs. If you are looking for a gun shop to purchase your firearm, I would strongly recommend giving EastBay firearms a visit, you will not be disappointed.

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    30 days ago

    Best gun store well recommend 10/10 service great guys will be coming back !! Thank you for the help !

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    3 months ago

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    7 months ago

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    3 months ago

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    20 days ago

    Great service, very friendly and knowledgeable. Did my firearms safety test, straightforward and explained well.

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    1 month ago

    Manager should sell usedcars arrogant ass. Other staff is great. Go there when he is not there and get reasonable pricing. He's a jerk

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    4 months ago

    I absolutely love this place. The employees are extremely knowledgeable and made great recommendations.

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    6 months ago

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    1 year ago

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    1 year ago

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    7 months ago

    Easy and quick online transfer process. Great selection of firearms and accessories in store. Would continue to do transfers here.

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    7 months ago

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    2 years ago

    Amazing guys and awesome shop! They've got everything you're looking for. My new gun store indefinitely...

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    Page 1 of 2

    Ask the Community - EastBay Firearms

    Review Highlights - EastBay Firearms

    I came to East Bay Firearms without any prior experience research to becoming a first time gun owner.

    Mentioned in 3 reviews

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    Sports Basement

    Sports Basement

    4.6
    (229 reviews)
    12.2 mi
    $$

    I'm updating my previous review because Abraham Baiza went above and beyond to make things right…read more During my first two stringing experiences, I unfortunately ran into quality issues, including one racquet that was missing a string. It was definitely frustrating, but Abraham took my concerns seriously from the beginning. He personally reached out, apologized, offered to restring my racquet free of charge, and even provided a gift card for the inconvenience. What impressed me the most was that he didn't just fix my racquet--he worked to improve the process. When I picked it up today, I noticed they now attach a label showing the string type, tension, date, and stringer. That tells me they're focused on preventing mistakes in the future, not just fixing one complaint. Every business can make mistakes, but not every manager takes ownership the way Abraham did. His professionalism, communication, and commitment to improving the customer experience earned my trust back. Thank you, Abraham, and the Sports Basement team. I'll definitely be back for future stringing and would recommend them to other tennis players.

    Went to here a few times in the past when I still lived in San Ramon, California. This place is…read moresupposed to be like a Dick's Sporting Goods but with more variety of sports equipment and other related products. As well as better quality since it's like a private owned business and not a public one. The service overall was good at this place as the employees were helpful with guiding us to find stuff we were looking for. As well as helping my brother find a new bike for him to ride after his old one fell apart. When it comes to value that is where the problems set in as to why I am giving this place a 4/5. Lot of the stuff in this store is expensive and I do mean EXPENSIVE. It could be close to like 120 dollars for a pair of shoes which seems to be way more than most other retailers. And most of the other equipment could range up to 200-300 dollars as well which can make it frustrating to figure out what to spend your money on depending on the need. At least the store has plenty of equipment to choose from, as well as a range for you test stuff out and other useful features for equipment you want to rent. But I would only go here as a last resort if you can't go to a Dick's or find good pricing.

    Photos
    Sports Basement
    Sports Basement
    Sports Basement

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    REI

    REI

    3.4
    (235 reviews)
    9.9 mi
    $$

    This review is a little overdue, but I wanted to give a huge shoutout to the incredible staff at…read moreREI! Their customer service continues to be second to none. A special thanks to David and Will for taking such great care of my bike. They performed a complete tune-up, installed a pair of brand-new Panaracer GravelKing tires, and replaced my pedals. I dropped my bike off in the morning, and it was ready by the end of the day. It rode like new, and I couldn't have been happier with the quality of their work. I've always been a big fan of REI because they genuinely provide personalized service, especially for us cyclists and outdoor enthusiasts. This location is an excellent example of what makes REI so special. Over the years, I've purchased much of my hiking and camping gear here, including one of my favorite Trailmade sleeping bags, which has accompanied me on many adventures. I also appreciate REI's quality Co-op branded products, reasonable prices, and the fantastic sales they offer throughout the year. If you're looking for knowledgeable staff, outstanding bike service, and quality outdoor gear, I highly recommend this REI location. Cheers!

    I have been to this location countless times and enjoy seeing the merchandise and visiting the…read morefriendly staff. I especially enjoy the shoe department. However, I'm still mad that they don't put hoka shoes on sale. They have a great selection of name brand items here. I always wait for good sales because otherwise it's pretty expensive. You can also get a credit card where you get tons of money back. I think I have hundreds of dollars that i've stored up waiting to buy great merchandise Thanks for being such a good asset in our community. Special shout out to the athletic ultrarunner and knowledgeable staff member, Julian. He sometimes teaches classes on running and trail running. Don't miss it-' he is priceless resource.

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    REI ANNIVERSARY SALE starts 5.15.26. Excellent service.
    REI ANNIVERSARY SALE starts 5.15.26. Excellent service.
    REI
    Outside

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    Outside
    Arc'teryx

    Arc'teryx

    3.0
    (21 reviews)
    5.4 mi

    I have been eyeing an Arc'teryx jacket for so long for a trip to Macchu Picchu next year. And I…read morecame out not only buying one jacket but two! They had a great selection of colors and styles but of course the cooler colors had limited sizes. My boyfriend and I were lucky to be helped by RILEY, who is the best salesperson there! He went back and forth to make sure I tried the jacket by layering it, sitting in the fitting room, hiking up and down the wooden cube you have in the fitting room to ensure I had sufficient mobility. He brought me all the sizes, informed me about the features and it was evident that he is passionate about the brand. Overall, we had an amazing experience, and if it wasn't for his amazing customer service, I would have probably just tried a jacket and left. Even though the price tags are on the higher side, I am confident we got what we paid for. Thank you RILEY, for your diligence, ability to multitask when helping us along with other customers, and for your personal touch and weathered understanding of what questions to pose during a purchase process - We will remember you and your enthusiasm when these gorgeous jackets join us at Macchu Picchu!

    Quality/Quantity - Good quality; it has been on my list to…read moreadd your brand to my wardrobe. But not at these prices... They also own these brands: Veilance - A luxury brand. LEAF - Technical gear for law enforcement or military. Atmosphere - Small location. Limited winter gear, well in your defense, the season ended months ago. Plenty of mall parking, but also plenty of people so we parked far and walked. Good thing we like to walk. Open 7 days a week from 11am or noon till 6pm, 7pm, 8pm. Service - None today, so I guess self-service. Price - Sure does NOT feel like "outlet" prices here. You were expensive. I can get better discount deals at regular retail stores. For these prices, at minimum, can the employees engage with the customers? Owner Comment - Congrats on your success since 1989 as Rock Solid and since 1991 as Arc'teryx. A Canadian company with 80+ locations. 2001 - Salomon acquired. 2005 - Amer Sports acquired. 2019 - Anta Sports bought controlling shares of Amer Sports.

    Photos
    5/14/24 FYI, Exterior, entrance
    5/14/24 FYI, Exterior, entrance
    11/21/23 FYI.
    11/21/23 FYI.
    5/14/24 FYI

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    5/14/24 FYI
    Gene's Pro Shop

    Gene's Pro Shop

    5.0
    (5 reviews)
    1.8 mi

    A great pro shop!!!…read more I happen to be a bowler who had a Motiv bowling ball that is no considered illegal. I decided to wait until the new ball in the Motiv line comes out in the fall, but in the mean time I needed a new powerful ball that moves! I went in and talked with Gene one night about a new ball. After talking we were discussing the Nirvana and the Alpha Crux. We decided to order the new Nirvana. After the discussion, Gene walked out and was watching me bowl some in my league that night. The next day Gene called me and told me after watching me bowl, with the way I throw and power that the Alpha Crux would be a better ball for me. So we switched the order from the Nirvana to the Alpha Crux. From the time of order, shipping, and drilling was only a few days time and the ball was ready for me to be picked up. I went in, he had me try the holes before gluing things in place. He then smoothed out the thumb hole and my ball was ready to be thrown. Fresh ball out of the box and I rolled a 732 that night! I love the ball and the way it rolls and moves! Gene is a true professional. He could have just sold me any ball that I wanted but he actually cared enough to take the time to watch me bowl a few and then give a recommendation on a ball that will really suit my style. Gene truly cares about you as a bowler and your success, not to just make a dime!

    This is only pro shop I've been in, so it's as good as it gets as far as I know! Seriously though,…read moreour experience here was excellent. Allergy Boy was saving up to get his own ball, and we didn't realize that the prices appearing with the balls on display didn't include a drilling fee. However, there was a small supply of used balls in excellent condition, for $50 bucks ("out the door") including new hole drilling. Gene took A.B.'s measurements, and the ball was available the next day. Gene was a hoot, and steered us toward the used balls, which was absolutely appropriate for a first time purchase for a 10-year old. Anyway, A.B. loves the ball, we've been going to Granada 2 or 3 times a week since then, and we'll be happy to shop there again.

    Photos
    Gene's Pro Shop

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    EastBay Firearms - sportgoods - Updated August 2026

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