first time using the company they were great on time and great prices. the people are very friendly…read moreand helpful.

Never again - used them often and today's freezing weather I was supposed to get a delivery I…read moreordered last Thursday. I called them and was on hold 45 mins each time and told they would be there in an hour on the first call at 9:30am - the second call at 1:30pm I am told they will not make it today - what a joke

Boy, some people have way too much time on their hands! See previous review. I had the pleasure of…read moreworking in the service industry in the area for most of my life. Some people are very nice, others are never happy. I've used East Hampton Fuel Oil for about 6 years. Never a problem even once. I'm nice when the arrive, I pay, they smile and give me oil. The tech even throws the ball a few times for my dog, who waits patiently by his side.

I have been using East Hampton Fuel for the past two years or so. They provide reliable, fast…read moreservice with the best oil rates around. I can call and usually get a delivery the very next day. Plus the ladies in the office are wonderful to speak with!

Mistakenly paid UI over $800 in January 2026, (more than 3 months ago! and still waiting for…read morerefund. My bank sent them a letter, I've sent three letters with documentation, and they still delay. Poor management and process overload. Exasperating!

Fees and bills keep going up and then we have to pay for other people's electricity. Absolutely…read moremind blowing. Don't know how this makes sense

Absolutely nasty and disrespectful customer service, lady clearly has a chip on her shoulders and…read morelets it be known through her attitude. Would rather pay more with a company that knows how to speak to their customers. Would give 0 stars if possible.

The price was really good. This is the third time we…read moreordered from them on time always. They came the day they said they were gonna deliver. Staff was always friendly whether on the phone or delivering. Ask them to close the Gate After delivery, gate was closed.

I was talking a friend of mine and he highly recommended Discount-Fuel, I reached out and spoke to…read moreJenn, from my first conversation to finalizing all paperwork needed to get a propane tank and pricing was probably one of the best experiences in All my years of doing any business with a company for fuel. I will recommend them to anyone that's in need of oil or propane. Jenn thank you for all your help and greatly appreciate everything you did for me during this transaction. I hope all that read this have the same experience and don't bother dealing with these other large companies that screw you and treat you like crap!

We've have the pleasure of dealing with this business several times to buy oil, for which the…read moreprices are reasonable and the service prompt. We fairly recently have also used them for service on our oil fired boiler. We dealt with service technician "Art" and found him to be competent, flexible and pleasant, coming right over on a sunday evening to help us with a small problem. He really went out of his way to help us and was genuinely concerned, a top notch kind of guy. Highly recommended and will most certainly use them again for our future oil and service needs.

I have used this company for several years now and their prices are always the lowest. Very nice…read morepeople to deal with. However, sometimes you have to wait for specific delivery day if you live in certain towns.