Purchased a Lexus here and was excited at first, but the dealer didn't have the keys to test drive. This was the SUV I've been searching for these past few weeks and trusted there wouldn't be any lights coming on. After making the purchase, I noticed the TPMS light on, so I had to replace all the sensors as well as replace the spare tire that was blown. A/C refrigerant needed replacing as well. There was also a wood chip stuck on the blower fan after cleaning it out. Looks like a mouse lived here before, so I had to replace both the engine filter and cabin filter. This wood chip damaged the blower, so I have to replace this next. I should've gotten a bigger discount than the $500 I wanted. All of the work costs about $1k just to get this running well. I hope they do a better job with vehicle inspection and not always rely on a Toyota/Lexus dealership to help with this, which was shown on the carfax. Any Toyota/Lexus dealership should obviously look at the filters and TPMS and see the issues quickly. Perhaps this dealer should go back to Toyota/Lexus and complain to them for not doing a good inspection on the vehicles and charging another dealer for a bad job. Looking at filters is easy access and can see if there have been rodents living there. Also, if a spare tire is completely damaged, this should be a notified to this dealer/customer. The staff here were friendly and had a good amount of vehicles to choose from. There's a nice lobby with a TV and refreshments inside to make customers feel comfortable. I don't mind coming back here again, but will caution anyone to do their inspections on site regardless of what is shown on the carfax or any receipts shown. I'm all for a dealership trying to make a profit off any vehicle, but perhaps they should do more thorough inspections when accepting vehicles from people coming in for a trade. Most people don't maintain their vehicles well read more

These people don't return phone calls or emails. I have been in touch with Max regarding a GAP claim, he told me he would in touch early that week, it's been weeks and I have heard nothing. I have called and sent emails as this is a time sensitive situation and there is no response. They even changed their phone number They legally have to provide these documents. I will be contacting the AG and DOL if I don't get a response. Filing a claim against their surety bond. read more

ALWAYS get a pre-purchase inspection and read the reviews before you buy a car. I didn't, and it cost me. Also leaving a review here, as my dad did. I wouldn't be surprised if they somehow get my review removed on Google I impulse-bought a crew cab from Access Motorsports. The dealer on all my paperwork is actually Mudarri Motorsports, which has a D- on the BBB and filed for Chapter 11. My salesman swore ownership had changed and Mudarri was out of the picture, but Mudarri is named on every document I signed. Heads up before you trust the ratings: a chunk of their glowing Google reviews come from accounts that "buy a car" every 6 to 12 months across a rotation of similar small lots, and their Yelp split is almost all 1-star and 5-star with nothing in between. Click into the profiles and judge for yourself. At the lot the truck had a check engine light, and they cleared the codes on their own reader without letting me see them. I bought it anyway, assuming it was sound. That night I checked the stored codes myself: P0012 and P0022 (camshaft timing, both banks), cleared about once a week for the previous month. A Jiffy Lube tech found the wrong oil in it, 5w40 instead of spec, which he said is a common trick to mask engine knock. Two days in, my own shop's diagnosis: the engine is dying. Metal shavings throughout the oil pan, both cam phasers 88 degrees out of position, running in limp mode on a failed timing chain. They also found a JB Welded radiator, a dying starter, the wrong-size tires, and a fully seized front brake caliper (which explained the squeak and pull I'd felt on the test drive). The repair quote was $14,000 on a truck I paid $8,000 for and had owned for two days. The service plan was its own saga. They coached me to wait about 30 days, then file a claim so the failure wouldn't get flagged as pre-existing. Sit with that for a second: a dealership openly walking a customer through how to time a claim around the pre-existing-condition clause is essentially coaching you to defraud the very warranty they just sold you. And conveniently, that same 30-day mark is when you lose the right to a full cancellation. When I tried to cancel my roughly $2,000 plan, I got ignored emails, calls that dropped me from hold, and in-person runarounds. It only moved after I demanded a manager, and as of June 19th the credit still hasn't shown up. The only reason I can eat this is that I can pick up a second job and have scholarships and aid covering tuition. Most people couldn't, and a $14,000 surprise on an $8,000 truck would wreck them. Realistically, just don't buy a car from Mudarri or Access ever. And if you somehow do, not without an independent pre-purchase inspection first. read more

STAY AWAY! NOTE: They're now doing business under the name of Access Motorsports. Same owners, same sleazy business practices, just a new name to get away from the negative press they've received. Some general background about the business: 1) They're rated a D- at the Better Business Bureau 2) Look at their review history--ONE 5-star review in the last 2 years, DOZENS of 1 star reviews in the same time Red flag #1: History of previous customers Specifics for this review: My son recently bought a truck from them. The body and interior looked good. The Check Engine light was on, so the sales guy cleared it. The engine was fairly noisy on the test drive, the check engine light didn't come back, and the price was reasonable--or so we thought--and my son decided to buy it. Red flag #2: The sales guy knew what the codes meant and how to clear them. At sale time, the finance guy really pushed to purchase a service warranty that would cover any problems with the drive train. He mentioned that pre-existing conditions wouldn't be covered, but as long as claims on the warranty weren't made for about 2 months, they should be paid no problem. He commented that he made sure that all of his friends always bought the service warranty, just to be sure. Red flag #3: The finance guy was actively telling us how to defraud the company that provides the service warranty. A couple of days after the sale, my son took the truck to a trusted mechanic to figure out the check engine codes. The mechanic was amazed that the engine was running AT ALL. The engine was in permanent limp mode, had a stretched timing chain, and literally had half an inch of steel shavings in the oil pan. The engine was essentially unusable. The replacement engine will cost more than the entire price of the truck. The service warranty is worthless because the engine woes qualify as a pre-existing condition, so the service warranty is worthless. The warranty can be canceled without charge in the first 30 days, so we requested the cancelation. Suddenly nobody was available to help--emails went unacknowledged, calls were routed to voice mail and never returned, managers were somehow not there when visiting in person, etc. It took ELEVEN DAYS to finally get them to cancel the warranty. As a side note, the dealership commission for service warranties is only paid if cancelation occurs after the first 30 days. Red flag #4: Perhaps they're genuinely incompetent, or perhaps they were trying to stall to get past the 30-day mark. Either way, it doesn't inspire confidence in the dealership. Bottom line: I wouldn't trust ANYTHING that Mudarri Motorsports (or Access Motorsports) says without independent verification. If you just can't resist that teaser price and the shiny pictures on their web site, at least take the car to a trusted mechanic for a pre-purchase inspection BEFORE you buy it. Spending $250 up front might save you $10,000 or more after the sale. read more

PSA!!!!!! BEWARE Inspect any vehicle thoroughly before purchasing. I have won my case against them. STAY AWAY! THIS IS A WARNING! Attached is a photo of the individual you will need to serve. I filed formal complaints with the Washington Better Business Bureau and 2 On Your Side and I won my case. I strongly urge everyone: do not do business with this dealership. Their Yelp reviews speak for themselves, my experience was unfortunately not unique. On April 6, 2021, I purchased a 2013 Mercedes E63 from Mudarri Motorsports. The dealership did not offer shipping services, so I flew to Washington to pick up the vehicle myself. Upon arrival, the car had not even been detailed as promised. During the test drive, a brake warning light came on, and I had to wait an additional hour and a half for the rear brakes to be repaired. When the car was finally released to me, it was delivered with only a quarter tank of gas -- another sign of poor professionalism. Shortly after beginning my drive home, the oil light illuminated. It became clear that no oil change had been performed prior to the sale, forcing me to pay $200 out of pocket immediately. After returning home, I took the vehicle to a trusted mechanic who found the front brakes were dangerously worn down to just 5%, and the wheel bearings were severely damaged -- making the vehicle unsafe to drive. Despite addressing the rear brakes before the sale, the dealership still knowingly sold me a car with serious, life-threatening safety issues. I drove 14 hours through mountainous terrain, risking my life due to their negligence. The vehicle also has multiple issues that will prevent it from passing a smog inspection -- making it impossible to register legally without costly repairs. This dealership is dishonest, reckless, and solely motivated by profit. They do not care about their customers' safety or well-being. It is absolutely critical that you do not trust this business. They will take your money and leave you with unsafe, unreliable vehicles. YOU HAVE BEEN WARNED! read more

See all

On the hunt for a new minivan, we stumbled across this gem. I don't normally drive out to Kirkland, but the minivan they had listed sounded great, so we went. It's hidden and out of the way but worth the effort. Mark told us how the previous owners took very good care of this van, and they didn't want to sell it, but were forced to. I didn't really believe him, assumed it was sales tactics... But the carfax showed they took great care of it, and the paperwork left behind (in a 2nd glove box we didn't realize existed when we bought it) showed just how much money they put into this van over the last few years. In fact, they put nearly HALF the amount WE spent on it, just 2 months prior, in new tires and regular maintenance!! Suffice it to say, we found a very loved minivan. Mark worked VERY hard to sell me on this van, with the (albeit minor) issues I found. I didn't make it easy. I am notorious for being difficult when it comes to car shopping (or so my husband says.) I want what I want, and I will pass on a vehicle at the slightest thing. So when I saw a few things I didn't like, I left. My husband convinced me to come back the next day with our older son, to look harder under the hood, and Mark let us take her out to check her until we felt comfortable. We did everything, including driving her up a hill, backwards, to see how she handles. We were pleasantly surprised. Mark then worked hard again to make a deal that both of us were happy with. Even as I walked away. Twice. (yep. Again...) In the end, I have a beautiful minivan at a great deal, that I hope will last a VERY long time, as my husband has SWORN OFF car shopping with me ever again... Shhhhh But... soon I plan on buying an SUV for our younger son, and have every intention of visiting Mark at Mudarri to find it. read more

Mudarri Motorsports - Gerti" - named by our son, he got tired of all our previous csrs being called Betsy. In keeping with the name theme, he named her Gertrude. - Used Car Dealers Near Me - Kirkland, Washington

our visit here ended being a classic bait and switch. the offices were the nice, clean, open and brightly lit. the lot where the cars were at was yikes. the cars were stacked in 18" apart, and you'd need to move up to 3 or 4 vehicles to get one car out for a test drive. the car we were looking at had damage that we knew about. most likely something I would be comfortable doing repairs on. the car was damage far beyond it's outward appearance and I'm unsure if they knew and were hiding it, didn't know about it or if this was an employee rig that was being used as a cheap car to get people on the lot. that car looked like a daily driven beater. the keys couldn't be found and the salesman kept trying to suggest other vehicles that they had. all of those other vehicles were above our price range. would I go back? probably not. read more

I called the dealer today (1-18-26). I made an OTD offer on a used 2012 Jetta TDI (VIN: 3VWPL7AJ7CM708475). The dealer said they are in the business of selling cars but made no effort to negotiate. Do NOT buy from this dealer. Edit: Responding to the dealers Google response, I entered the VIN (3VWPL7AJ7CM708475) on KBB and Edmunds. In the most perfect condition, the car is valued at $3400. This dealer is asking $7000 over its current value. I called them again, and once again they refused to negotiate. The dealer is ignoring the fact that this model was affected by the 2015 'Diesel Gate' scandal. The dealer claims some special secret 'Dealer KBB' that the public does not have access as to where they are getting their figures. The dealer claims that they are 'hurt' by such a 'low' offer, but as a consumer I am hurt and tired of being ripped off. Anyone who buys (finance or cash) this car at asking price, would immediately be under water. If the situation was reversed, and I brought in my car for trade or sell, the dealer would offer me the 'publicly available' KBB price. The dealer was not able to explain why is there is such a huge gap. Bottom line, my review still stands. The dealer can contact me and negotiate, but as of now, the dealer has refused even after offering a high OTD amount. read more

I was scammed out of $15,000! Absolute sleaze ball scammers. I'm a 57-year-old male and purchased a vehicle from this dealership in August. I put $5100 down and financed another $9600! The very day I got it home. I called them back and told them it had a fluid leak. " oh don't worry about it. Charlie said. "it's probably just the AC unit condensating." the problem persisted. I called them back and let them know the leak was still very prominent. They brought it into their "shop" and said they did some work on it, when actually they did nothing. And they charged me another $200 !! The leak continued so I took it to a professional service specialist in Kirkland and they advised me it had a blown head gasket!!! The repair alone is more money than the vehicle is worth. I reached back out to them and demanded my money back or to be put in a comparable vehicle. They tried to scam me AGAIN by offering to take the vehicle back and charge me $16,000 for an $8000 vehicle. Now I am completely screwed and they refuse to take any responsibility for scamming me on this vehicle. We have contacted the Washington State Attorney General as well as 2 local television stations consumer advocates, who are doing a story on this dealership. We are filing a lawsuit this week. Read the consumer reviews for these sleaze balls before you even step in the door. I am completely devastated and you should be forewarned read more

Horrible customer service. Sales man getting mad/rude as negotiation for a old used vehicle where not panning out for eather side. Also be aware they have a dog that does bite that they have in there main building from experience​​ read more

Our experience here was fantastic. I found Mudarri Motorsports while searching for a specific truck in stock advertised at an attractive price. I called and set up an appointment for my wife and me the next day with Joey, which was quite pleasant on the phone. No pressure at all on the call, and quite accommodating for my schedule. They are only ten miles from me, so I went the prior evening to look at the truck to make sure that it would be something that my wife would be happy with the truck. I arrived at their lot to find it well-stocked with many cars with mixed price points, some from just a couple grand to some that you might find in Jay Leno's collection. No one came out to stalk me like some high pressure lots but a guy named Nick was washing a car that asked if I needed help. I showed him the truck on my phone and he told me that it was at their other lot. It was rather nice of him to offer to drive me over there to take a look. I value that he just took me to the lot, provided friendly casual conversation, and did not pressure me in the least. The next day my wife and I went in and were well pleased with the reception we had. It is a busy place with lots of cars moving around and customers coming and going; however, the team treated us excellent. We found the experience to be both refreshing and actually fun. Two words that do not generally do not align well with a car lot. We both love the truck, and we value the team here, not just for walking us through the process but honestly making sure that the financing was in our best interest. They earned a five-star review, our trust, and future business as well read more

Went into Mudarri Motorsports last month looking for a new Truck to replace my dying Chevy Silverado, and I had a specific truck and budget in mind. Told the salesman (I think his name was Nick) what I needed and how much I had to spend. He didn't have exactly what I needed in stock so he took my info down and told me he'd let me know if anything came up. I left and a week later he called me to say he had a 2015 Silverado coming in the next day and it sounded promising. Came in and took it for a spin... loved it! He didn't even list it for sale on the website yet, but was able to get it to me for what I wanted to pay and got me financing at a really good rate. Loving my truck so far, got the 4WD Z71 and a slight lift. Really appreciate the help and the follow through guys, made my year! read more

Mudarri Motorsports - 4WD Z71 - Used Car Dealers Near Me - Kirkland, Washington

4/29/24 Muddari Motorsports in Kirkland Wa. has two vehicles I'm interested in. Unfortunately the sales people I have come in contact with are so rude and unhelpful I can't bring my self to give them money. If the owner sees this please please go to your place of business and listen to how the sales staff treat and speak to people. "how many bad sales people do you know that are selling quality products?" read more

Bought a Tesla from this dealer. Car is excellent, however the sales guy, Nick, was pretty unprofessional. Didn't communicate with me and seemingly forgot to submit registration paperwork. Also told me about getting an MIP in college at Central. Sheesh dude, shut up. They also pushed an extended warranty by Cornerstone that is worthless. I'll never go here again. read more

LONG story short. DO NOT TRUST THESE PEOPLE! I bought a truck in FEBRUARY and it is now almost July and I do not have the title yet. First they emailed me the docs to sign, which I did and fedexed them back on my OWN dime. Over a month goes by with zero communication. I contacted them again and explained I was getting tickets for an unregistered vehicle. They said they messed up and had to get wet signatures, so they fedexed me the docs again. I YET AGAIN signed them all and fedexed them back. Yet another month with ZERO communication, and I got 2 more tickets. I contacted them again, huh they LOST the docs. So they sent them to me again, and I fedexed them back over a month ago, again on my own dime, and I had to rent a storage space so I would not get towed. It has been yet ANOTHER month and no contact from them. Horrible communication, ZERO concern for me not being able to drive my truck and getting tickets. Never an apology, never a concern for me or all these extra fees. I have asked for the owner to contact me, and of course I have not heard a word. They are a HORRIBLE company and I would RUN away from them. I still do not have a title and have spent over $500 extra in tickets and storage. They are a complete joke an think it is funny to waster your time money and energy. RUN AWAY! read more

Shady as shit. I was prepared to fly to Washington to buy a car with cash within 24 hours. The guy I was emailing suggested I wire the money or give a deposit before even looking at the car or test driving it in order to "lock down the car" since it was in such high demand. I actually asked if it was a scam. Completely unprofessional and tacky sales tactics (and horrible grammar). If you're that desperate to sell a car, something is wrong with the car. In this case, it had been auctioned off twice before. Stop talking to people like they're idiots to be sold-- it's insulting. Get out of your own way, the car will sell itself. I wanted to buy the car. read more

Mudarri Motorsports - Used Car Dealers Near Me - Kirkland, Washington

My initial impression from a conversation with the salesperson left a sour note on my test drive experience in addition to the vehicles having some unresolved issues. I was taken aback when my concerns were brushed off and provided a review in response. In response to my review, they reached out and were quite courteous and apologetic. The car ended up not fitting my bill, but I would like to say that the negative reviews on this dealer may not be entirely deserved. They DO care about your business and seem to be willing to work with you if you give them a chance. read more

I purchased a 2004 Mercedes 500 SL last month. Appeared to be in great condition and had been immaculately detailed. Two days later, the dash was full of warning lights and the check engine light came on. I took the car into a German specialty shop to do diagnostics and it was determined that it has a serious transmission issue that will cost somewhere between 8K - 10K. The brake warning light also came on and I made that repair which was almost 3K. The repair shop basically confirmed my suspicion that the check engine warning light had most likely been turned off by Mudarri before I purchased the car, given the short time between my purchase and the colorful display. I am basically left with a worthless car because I couldn't resell it even if I wanted to with the dash lights on. This venture has cost me 20K. This shop cannot be trusted! Please don't take a gamble on one of their cars unless you can afford to lose your purchase price. read more

Pretty shady outfit. Nick offered to hold a truck for my inspection and purchase with a $500 credit card deposit since I was out of town. Coordinated inspection at reputable truck mechanic after receiving their "free" inspection from a local tire shop. (Attached) The mechanic I took it to found an overheat code and low radiator fluid and suspected a head gasket repair, brakes were metal to metal, bad clutch, and oh yeah, there's no seat bottom cushion--just a pile of towels. $7,000 in needed repairs. I requested my deposit back and Nick tried to sell me the truck anyway. No thanks and yes the same misleading post is still live on their website days later. read more

See all

I bought a Subaru Outback from these guys back in January. Everything seemed great at first, but on the way back to California the engine began to misfire. After taking it to my local shop in Berkeley, they found spark plug that had been installed so poorly that it had shattered on the way in. We changed the plug, and the problem was fixed. After that, the car needed to pass a smog test for it to be legally drive-able in California, something that it can't do immediately after the check engine light is cleared. The car needs to be driven a hundred or so miles for the emissions sensors to reactivate. I took it for a drive, and the CEL returned. This time the problem was much deeper: one of the VVT actuators was malfunctioning and needed to be replaced. Upon opening the engine, they discovered that the entire turbocharger, the charge tube, and a myriad of other things had been replaced, indicating a pre-existing issue that was not disclosed to me at any point during the transaction. The shop changed out both actuators and the CEL still will not go away. My wife and have now spent $2,569.83 in our effort to make this lemon drive-able, with no luck. I have emailed Nick Lehman, the guy who sold me the car, multiple times with no reply. Car salesmen have for many decades made a reputation for themselves as being sleazy, dishonest, and unscrupulous. Places like Mudarri Motorsports are the reason for this reputation. Do not, under any circumstances, do business with them. You will regret it. read more

The cars are all molded out, specifically the ram rebel on the lot and the red 4runner, they also rebuild their cars In the back, most of their cars seemed to be previously broken and they essentially doll it up to sell. Alongside this the salesman who approached us was rude, and referred to us as "tire kickers" and had a bad tone the entire time. If you're going to get your car from here just really make sure you get the carfax and go to a mechanic before your purchase with the car. read more

Do not buy a vehicle from this dealership! They are terribly mismanaged and will not be transparent. They owe me money and are dodging my calls. Background: I bought a 2018 Toyota Tacoma in October from Nick and Adam at Mudarri Motorsports. They misled me at the time of sale, advertising that the truck was a SR5, a higher trim level than it was, and doubling down when I asked if it was the lower trim SR. Two days after purchase and additional research, I discovered that the truck was indeed the lower level SR trim level. When I called and asked, they admitted fault and agreed to make upgrades to my truck to right the wrong, including: upgrading the stereo, installing fog lights, paying for a third party to tint the rear windows and fixing the gas door (which was broken when I bought the truck. It has been two months and they have completely stopped communicating with me. They owe me money for the window tinting and I can't get in contact to discuss next steps. In addition, they have refused multiple requests for an itemized list of the parts they are planning to install in my truck. The general manager, Adam Garrett, is dodging my calls and refuses to call me back. I have left five voice mails on his personal voicemail box and two messages with Mudarri Employees and he still will not call me back. I am not alone in my experience. Read other's reviews on the "Better Business Bureau" website: https://www.bbb.org/us/wa/kirkland/profile/used-car-dealers/mudarri-motorsports-co-1296-90008673/complaints read more

Stay away!!! I have been looking for a car and have been researching electric cars. They have an electric VW Golf. Stopped by to look at it. Few things I noticed with the car is that it was very dirty, spider webs in the back windows and the car smelled like a smokers car. It was also very over priced for the year and the model of the car. Tires were old and needed replacement. They don't take any time to actually make the car presentable for a potential buyer. When I offered my price for the sales guy Glen, he was very rude. If you want customers and want to work with people, you can't be rude. Learn customer service. read more

Of course it helped that we know exactly what we wanted before we arrived, but I was still amazed how quickly the car by experience was. I'm used to four or five even six hours, but this was an hour and a half and nothing was missed. I was quite impressed. read more

Some problems when buying a used car are to be expected. How those problems are handled is what makes or breaks the experience. I bought a 2012 Mercedes GL350 there in May of '21.  Bought the warranty for $3953.  Gap insurance was snuck in for $995.  I was told on the day I bought it that the warranty could be cancelled anytime: finance guy held up a piece of paper from a supposed previous customer who was cancelling their warranty. "It's as easy as calling us up". Within a month of buying the vehicle, there were over $1800 in repairs and the warranty was useless.  I asked for cancellation at that time. To be clear, I don't blame them for the repairs nor the warranty's not covering the repairs. It's their lack of communication and shadiness concerning the warranty and gap insurance refunds. I reached out again and asked about the gap insurance where I was told that could be refunded as well. Total refund should have been near $4948.  I was advised that no discussion would happen when we're waiting for the refund. On July 26th, I was refunded $3754.86.  I'm figuring that this amount is the warranty and the deducted amount is justified by "prorating".  Not sure because they no longer respond.  But now it's September and I'm not sure if more is coming. I sent an email and a message through their website a week ago with no response. There is no way that $3754.86 is the $4948 prorated.  There is no justification for $1200 for that little time.  There has to be more that's refunded. $1200 for less than 2 months' coverage? Shady and ridiculous. That warranty is junk. The gap insurance wasn't talked about. I got a decent deal on the vehicle, no complaints there. But it's what's happened since that I would not suggest anyone go there to buy a vehicle. read more

We had a great experience! Nick was awesome, he was very helpful throughout our entire experiance! We are super happy with our purchase and our experience with mudarri mototrsports and Nick! We will definatley be back when we are ready for our next upgrade! read more

I just bought a 2019 Tesla from this dealership and had a great experience with Nick. He was very responsive, knowledgeable about the car, accommodating to our needs, and was able to give us a good value on trade-in for our old car. I would definitely recommend them for their great service and a wide selection of vehicles. Thank you Mudarri Motorsports and Nick. read more

My experience with them have been very positive They have a car that I have been looking for over the whole country and worked out all the details, Helped with financing. Great people here. read more

Needed a second car. Had just financed a different car and received a great rate. Was told they could not finance me on a vehicle half the price after stringing me along for multiple days. The ignored my phone calls and were very rude to me once I was able to reach them. read more

Joey and Alex at Mudarri made my car buying experience so seamless. They were responsive, transparent, knowledgeable, answered any and all questions, and had everything prepared to get me in and out efficiently. Joey followed up with me a few days after as well to make sure everything was functioning correctly and I was satisfied with the car. Their finance person explained all the forms and there weren't any extra charges slipped in unlike many other dealerships. They're family owned which is another bonus. I 100% recommend Mudarri to anyone on the car market, you won't regret it! read more

worst experience of my life. was conned into using the financing they had recommended, a week later I wasn't "approved" due to them making a mistake on the interest rate. now unwinding the deal because they are unwilling to either take 700$ down from me or let me re-sign. avoid them at all costs. read more

I bought a 4Runner for my son last month. When they printed up the itemized bill of sale it had a $500 charge for ETCH. When asked what this was for I was told it was because vehicle theft was so high in our area and it would protect me if the 4Runner was stolen. Have bought and sold many vehicles for over 30 years but have never seen this add on! They would not take it off. I ended up negotiating down the price of the vehicle further but it really left me with a bad taste in my mouth. Complete BS, no paperwork to back it up, and I'm sure if the 4Runner was stolen they wouldn't do a thing. Another of their 4Runners I looked at the bottom end of the engine was covered with motor oil. If you buy from them, look over the vehicle carefully, and know they're going to tack on $500 on top of the agreed on price. read more

Man, I really want to give this place 5 stars because I had a really great experience with Eddie and Max. I'll give the details on them first. My husband did most of the leg work so I'll let him leave another review. We ended up getting a great deal on a 2008 Toyota Highlander that was in excellent shape. I don't understand why some of the reviews seem to have not had a third party buyer's inspection done. Never buy a used a car without that! Anyway, they dropped the car off for us at the mechanic we chose and picked it up, which was really nice for us as my husband and I both work full time. I met Eddie with my husband for the final negotiations and he was helpful and great to work with. No weird sales tactics that left me feeling uncomfortable and was professional. We made a deal, and since it was a bank closure day, knew I was going to have to come back once all of the financing was finalized. For finalizing the financing, I worked with Max since Eddie had the day off. I went in without my husband and it was my first time dealing with the insurance and financing by myself. Max was helpful and patient and didn't make me feel like an idiot. The issue I had was with the other person in the office. I'm pretty sure his name is Nick. I heard him working with other people and was thanking my lucky stars he was not working with us. He was impatient and rude. The times I talked to him, he was the same way with me and talked down to me. Overall, we found a great car and didn't feel like they were shady as some have implied. I recommend taking a look at what they've got! read more

I never write reviews but this place is just terrible. I visited Mudarri because I was looking at a Mercedes C class coupe. After they brought out the car I quickly checked it out and after some inspection I noticed that the rear end/ trunk area had been repaired super poorly. The trunk wouldn't even close after I popped it. The Latch was all loose and the whole trunk looked like it was repaired by a monkey. They were still asking $19,000 for it too when you could buy an immaculate one for $17,000. And when I confronted them about the car being rebuilt, they told me it still had a Clean title... after I told them I had no interest in the car one of the owners came out and asked if I would buy it if they fixed it for me.. They are buying crashed cars and poorly repairing them so they can stay a "clean title". Not sure if they are money laundering or just a dishonest dealership. 10/10 would NOT recommend buying a car from Mudarri Motorsports. read more

Went to go look at a ram rebel 1500 there which seemed like a deal that was almost too good to be true. Had planned on test driving it and pricing options but when I looked inside the seats and roof were covered in mold. I walked around and looked at all the other trucks and it was the same story. All the interiors had mold. One of the salesman walked out and asked if we were looking for anything in particular and I said I was just looking, kinda disappointed about the mold situation. He then called us "tire kickers" and went back inside. Cool looking cars, decent seeming deals, but with all the mold it's a no go. read more

Nick and Steven sorted me out perfectly. I got into the vehicle I wanted at the price I wanted. They were clear, friendly, and quick.

Open and transparent finance manager really helped me with a great trade in value for my truck and made sure I got the best finance deal available. Great experience!!! read more

We bought a VW e-Golf for Mudarri and overall are very unhappy with our experience here. The car was generally fine, but was missing floor mats and there was a hassle with a missing charger. We noticed these things after the purchase and the response from Mudarri was complete indifference. The biggest issue, however, was related to the sales tax exemption policy for electric vehicles in Washington State. If you buy an electric vehicle that qualifies for sales tax exemption in Washington State, the dealer should not charge you sales tax but Mudarri will (even if they know they car qualifies). They will tell you that collecting sales tax is part of their process and they can't do anything about it and explain that you need to go do the DOL and get a refund. This is very non-stanard, and the DOL really didn't know how to help us. Finally, after several customer service phone calls to Washington State DOL, we figured out a process for getting that refund but it, takes a fair bit of work and won't come for 2-3 months. Very frustrating. They should really change their process.' The customer service just didn't measure up here. I felt like they became disinterested in me the moment I signed the check. read more

I have been searching around for a while now. Nick was one of the most fun salesman I've come across. Knowledgeable and helpful. He was a joy to work with. He got me what I was looking for and an happy with how it all worked out. Go ask for Nick if you're searching. read more

I bought a truck here and made it 7 miles off the lot before the engine started stalling and truck became inoperable. Dash started reading Water In Fuel, which can be critical failure in a diesel. Had the truck towed back to the dealership and they were unable to fix the issue. They sent the truck to the local GMC mechanics, who eventually found and fixed a completely separate issue. No one from Mudarri reached out during the entire month my new truck was in the shop, I had to call them and ask for updates, which they never had. I spoke to that GMC dealership after the fact and no one from Mudarri ever even called them to ask about progress. They did not tell GMC that the truck had been purchased and gave them no sense of importance related to fixing the issue. Mind you, I'm paying insurance and the loan for this entire month when I can't even drive the truck I just purchased. Eventually I got the truck back and drove it 80 miles home. Next morning the dash reads Water In Fuel again, so not only did Mudarri not fix my original issue, they found a completely new problem which their techs could not solve and when they handed it off to real mechanics, they never even mentioned the issue I was having. Nick, my salesman, could not have acted more like I was wasting his time with my concerns over the largest single purchase of my life. At one point he told me a story about a vehicle he had purchased years ago with issues from a dealership and how he just went and fixed them out of his own pocket, as if to illustrate that I'm incorrect for expecting that spending $48k on a vehicle means it should work properly. The manager, Adam, responded to one of my emails and informed me that Mudarri's position is that they have done nothing wrong and I have no reason to have lost confidence in their dealership. He offered for their techs to look at the truck again, denying my request for reimbursement if I were to have the truck taken to a local mechanic that I trust. I asked if Mudarri would be covering the tow costs back to Kirkland, as the truck was inoperable after just a few miles the first time the WIF message appeared and I never received a response. This dealership does not care about you and does not know the definition of integrity. They care about your money and that's it. Once the contract is signed, you are a nuisance to be ignored. Please read the other 1 star reviews here and you'll find that my story is not the exception to the rule at Mudarri. I wish I had never done business here. read more