Nice guy. Solid work. Honest ethic. Fair pricing. Need more? (Appareny, this app needs me to…read moresay more than that! Again, how much more can I say?)

I went here on advice of ex and my bro who works as mechanical engineer at GM…read more My Subaru has been pulling to right for some time ( I got new tires 5 months ago and did not get alignment which is usually recommended..) brakes felt spongy, and vibrating when coming to a stop. Owner of business was very honest ( contacting me before service) and did not feel I needed an alignment, but I wanted him to test anyway. ( AND HE WAS RIGHT, I didn't need it!) Subaru's are all wheel drive, and are different in drive AND braking. He replaced my rear brakes and I did notice a difference in driving. He asked me to contact him a couple of days later after driving on my usual roads. I REALLY SUPPORT LOCAL BUSINESSES AND YOU SHOULD TOO! Thank you for keeping me and my son safe on the road!

Always top notch service here; friendly, knowledgeable and timely service…read more I've been bringing both my SUV and truck here for the past two years. Many other local places are usually booked out for a good month which is hard when you need service done sooner. Finns Automotive has even been able to fit me in for urgent matters (like when I was driving around and realized my oil was near 0% ! I called them and they immediately had me drive over to change my oil). I highly recommend them.

Great service! Towed my daughters car there and they were flawless every step of the way, explained…read moreto her what was needed, kept in contact and very happy with total satisfaction!

They got me in and out for a last minute inspection in record time. Will definitely go back. Thank…read moreyou!~Michelle

From the owner: With over 45 years of combined experience, our family-owned shop offers quality automotive care…read morewith honesty and integrity. Our father-son team believes in treating clients like family, ensuring vehicles are safe and reliable. Whether you need routine maintenance, complex repairs, or just some friendly advice, we are here to help. Call or visit us today!

I've always had difficulty trusting mechanics with cars, either because they don't check everything…read moreor try to overquote you for things. Mike (the service advisor at the Webster location) is not one of those mechanics. He is honest and transparent about his work, and he will go the extra mile to make sure everything is fixed and ready to go. I had a thumping noise issue that was affecting my car for weeks, and one Firestone location made repairs but not the right ones to remove the noise - and they also refused to look at the car any further. Thankfully Mike at the Webster location made sure he inspected the car in full (which the other location didn't do), and he was able to locate the cause - a rusted-out rear parking brake. Despite a delay in getting parts, once he received them, Mike made sure the work was done right away. He also drove the car to make sure the noise was gone. When I picked it up, I didn't hear the noise either. If you're in a pinch for repairs and you're in or near Webster, I would recommend visiting the Ridge Road location - and I hope Mike is your advisor. He will look into the issue, find the cause, and make sure the right work is done. I highly recommend him. Thank you, Mike, for being an awesome help!

Overcharged for replacement of rear brake light bulbs-- changed-- didn't want the oil change- did…read moreit anyway- charged for high mileage oil without explaining this. over two-hundred dollars. called Kia dealership after the fact-- quote for bulb change around 80.00 as opposed to approximately $120.00. Upgrade on oil change not disclosed $79.00 I will never use this Firestone nor any other Firestone for service. This is supposed to be a national company. A consumer expects a degree of similitude in pricing. Never again- Firestone has lost all credibility. In addition, after calling Firestone Corporate, the customer service representative informed me that this Firestone location would not provide a quote for the service in question. Understandable -- sort of- not completely though. Now- this is the puzzling part- the neighboring Firestone Service Center was able to provide a quote of $75.00 for the service. This is in alignment with Kia DEALERSHIP's quote. Takeaway- There is nothing to be explained away-- here. Maybe they used a higher quality bulb- A High Mileage Oil No matter- an establishment does not make decisions for another's possessions. It is simply not good business practice. Selah

I specifically made an appointment to ask if they can re-secure the underbelly covers, we spoke…read moreabout it at length. And as I left I asked again, very specifically if the underbelly covers were re-secured and I was told yes. It turns out that was a false statement and they just performed the other service request on the WO. Not sure how much more specific I could be, plus when I called their sales team transferred me to a voicemail line.

(1 Star) My experience with Marina Chrysler was one of the…read moremost frustrating and damaging business transactions I have ever encountered. We entered discussions regarding the sale of our 2024 Tesla Model Y. After receiving what we believed was an extremely low-ball offer, we decided not to move forward with the transaction. The situation became even more concerning when a check that had been issued was subsequently subjected to a stop payment. As a result, we repossessed and retained possession of the vehicle. Months after the vehicle had been back in our possession, we were shocked to discover that the dealership had reportedly caused the vehicle to be flagged as stolen through law enforcement channels, despite the fact that the vehicle had never been fully paid for and had already been recovered by us. This created significant hardship and disruption. Being associated with a stolen vehicle report can have serious consequences, and it negatively impacted our ability to use and enjoy a vehicle that was lawfully in our possession. The entire ordeal has felt unnecessary, retaliatory, and completely avoidable. What should have been a simple failed business transaction escalated into months of stress, inconvenience, and uncertainty. Rather than resolving the matter professionally and moving on, actions were taken that created additional complications for everyone involved. We have repeatedly requested that Marina Chrysler contact the appropriate authorities to immediately correct any stolen vehicle report and ensure that all records accurately reflect the status of the vehicle. At this point, our only goal is to have the matter resolved properly and to cut ties amicably so all parties can move forward. Businesses are judged not only by how they handle successful transactions but also by how they handle deals that fall through. Based on our experience, Marina Chrysler failed that test. We expected professionalism, transparency, and accountability. Instead, we were left dealing with unnecessary complications that should never have occurred. I strongly encourage anyone considering doing business with this dealership to thoroughly document every communication, retain copies of all paperwork, and ensure that any transaction is fully completed and funded before relinquishing control of a vehicle. We sincerely hope management takes steps to resolve this matter immediately and prevent similar situations from affecting other customers in the future.