Great service fast and reliable. I had a great experience coming here for services and will be…read morecoming back for my oil changes.

Dan's the man! Quick and easy oil change, no appointment, just pull up! Plus the inside is nice,…read morewith free water and coffee!

Excellent service! Highly recommended - much better than…read moreValvoline. (Also, you can walk right over to Brusters when you're done and get ice cream)

I called at 6:30pm they close at 7pm! I know... I'm usually not the person that goes before closing…read moretime but I really needed the oil change badly, I was door dashing and noticed my car needed an oil change it's my fault but when I called they told me the price was $60 when I get there it was more than what I thought but I still payed because I really needed it. The guy looked annoyed when I came which I totally understand but if he really didn't want to take me he could've told me to come back tomorrow instead or something. I left like at 7:05 but I still got it done super quick! The only reason I rate it a 3 was because of the interaction when I first got there. Other than that everything was okay would I come back probably not.

I came in today with a slow leak in a tire. Not only did they fix it within 20 minutes, but they…read moredidn't even charge me. All the staff were friendly and very professional. Highly recommended the next time you need tires. Thank you Mavis!

I had an appointment to get my tire patched they got me in quick and showed me the long screw and…read morethe good patching that he did to my tire. very satisfied and I would definitely recommend this tire shop to others. also very friendly. Thank you wahid for fixing my tire!

Always top notch service here; friendly, knowledgeable and timely service…read more I've been bringing both my SUV and truck here for the past two years. Many other local places are usually booked out for a good month which is hard when you need service done sooner. Finns Automotive has even been able to fit me in for urgent matters (like when I was driving around and realized my oil was near 0% ! I called them and they immediately had me drive over to change my oil). I highly recommend them.

Great service! Towed my daughters car there and they were flawless every step of the way, explained…read moreto her what was needed, kept in contact and very happy with total satisfaction!

I've always had difficulty trusting mechanics with cars, either because they don't check everything…read moreor try to overquote you for things. Mike (the service advisor at the Webster location) is not one of those mechanics. He is honest and transparent about his work, and he will go the extra mile to make sure everything is fixed and ready to go. I had a thumping noise issue that was affecting my car for weeks, and one Firestone location made repairs but not the right ones to remove the noise - and they also refused to look at the car any further. Thankfully Mike at the Webster location made sure he inspected the car in full (which the other location didn't do), and he was able to locate the cause - a rusted-out rear parking brake. Despite a delay in getting parts, once he received them, Mike made sure the work was done right away. He also drove the car to make sure the noise was gone. When I picked it up, I didn't hear the noise either. If you're in a pinch for repairs and you're in or near Webster, I would recommend visiting the Ridge Road location - and I hope Mike is your advisor. He will look into the issue, find the cause, and make sure the right work is done. I highly recommend him. Thank you, Mike, for being an awesome help!

Overcharged for replacement of rear brake light bulbs-- changed-- didn't want the oil change- did…read moreit anyway- charged for high mileage oil without explaining this. over two-hundred dollars. called Kia dealership after the fact-- quote for bulb change around 80.00 as opposed to approximately $120.00. Upgrade on oil change not disclosed $79.00 I will never use this Firestone nor any other Firestone for service. This is supposed to be a national company. A consumer expects a degree of similitude in pricing. Never again- Firestone has lost all credibility. In addition, after calling Firestone Corporate, the customer service representative informed me that this Firestone location would not provide a quote for the service in question. Understandable -- sort of- not completely though. Now- this is the puzzling part- the neighboring Firestone Service Center was able to provide a quote of $75.00 for the service. This is in alignment with Kia DEALERSHIP's quote. Takeaway- There is nothing to be explained away-- here. Maybe they used a higher quality bulb- A High Mileage Oil No matter- an establishment does not make decisions for another's possessions. It is simply not good business practice. Selah

I had a transmission problem in my truck. Costly. Peter and his coworkers were supportive,…read moreinformative, called with updates and professional. I have never had a dealer or garage experience quite as seamless. They all were so kind. I will return there with my cars/trucks from this day forward. Thank you Klem's Garage-it runs like a top!

Had major engine repair. Needed camshaft and lifters. They did an excellent job of diagnosising the…read moreexact parts needed. Replaced them without issue, and recommended other jobs to be done. All work was done in a timely fashion. Showed me the old worn parts. Great communication did not do anything without my approval and provided costs.

Go see Taba at this location in Webster. He's awesome! Quick to help, friendly and good at what he…read moredoes.

I had an inspection appointment for noon on 9.12.2023 (made a week ahead) at Monroe Auto Service at…read more903 Ridge Rd Webster. I entered the shop to drop off the car key and waited for the guy before me to finish. When it was my turn, somebody called to ask for information. They talked for about 5 minutes on many issues, and they were done, the receptionist asked the customer which part of the country is he moving from. It turned out the receptionist had lived there, and then they started a lengthy conversation about this and other areas and how nice it was there. After a few minutes of a fun, relaxing talk, I reminded the receptionist I was waiting and in line in the shop before that guy called. Do I have to stay in line to listen to the personal experiences of the receptionist in the past? I told the receptionist that I needed the car at 3:15 p.m. He said there was no way they could finish it by 3 p.m. since they had other cars. Why did you make my appointment at noon if you can't complete the inspection for 3 hours? He offered me to reschedule my inspection for the next week. Does my experience suggest I make another appointment with you?

My reason to smile today! I guess you really don't need a reason but, yesterday I made an…read moreappointment for this morning at 7:30 at Monroe mufflers in Penfield to get my car inspected. I walked in two minutes early, and Melody the desk was very taken back and told me that she was not open in a very rough attitude. I proceeded to tell her that I had an appointment in two minutes that I made online. She told me that there was no appointments for me at 7:30 but she doesn't have anyone that comes in until 9 o'clock that even remotely able to help me. That was not her problem that it was corporate's problem and tough luck. I mean there was a bit of words exchanged, and I tried to stay as quiet as I could, but I ended up leaving and going to O'Connor Automotive in Palmyra, New York. If you are looking to get your inspection done, we're looking to get work done the service. Here was excellent. Not saying that he can take people at the drop of a hat, but in my case he did he was very accommodating, very polite didn't try to sell me anything extra or do anything down. Just wanted to send good luck, and business his way! https://www.oconnorautomotiverepairs.com/ 605 E Main St Palmyra, NY 14522 United States 1 (315) 597-9797

I took my car to change the tires and the oil you solved it by the mechanic said you would I would…read moreI gave my vote of confidence to him yes he changed the tires but didn't change the oil I paid for the oil change and the tires I made a big trip my car started to give a problem on the road translating the engine melted due to lack of oil change when I went to question he said it was my fault for not having checked whether or not he had made the exchange I offered that we pay half each and he did not assume so I leave here my indignation for the lack of honesty of the owner if someone is proof I have and the report of the other mechanic that the vehicle was not done the work ordered and paid

They are AMAZING. I am an old woman. Friday night, Labor Day weekend. They came an diagnosed my…read morecar at midnight. Needed a part. Saturday the car was repaired as soon as they could get the part.

I would highly recommen! great with fixing cars, gets straight to the point, communicates well and…read moreeven shows and teaches you what is wrong and how it could be fixed in the futur. would recommend to anyone!