Roman helped us out with a last second after hours pre-purchase inspection. He was highly…read moreresponsive and communicated perfectly throughout the entire process which ended up saving me headaches later down the road. He did a very thorough job and went well above and beyond expectations. I highly recommend you reach out to Roman and his team for any vehicle service/maintenance needs.

From the owner: Welcome to Primes Auto Service — Your One-Stop Automotive…read moreDestination. Located in the heart of Charlotte, Primes Auto Service is your full-service automotive repair and collision center, proudly serving local drivers, fleets, and national accounts. Whether you’re here for a quick service or complex repair, we deliver precision, speed, and unmatched customer care. We Do It All Under One Roof: • NC State Inspections (including emissions & safety) • ADAS Calibrations for advanced vehicle systems • New & Used Tire Sales • Tire Mounting, Balancing, & Flat Repairs • Wheel Repair & Refinishing • Complete Auto Body & Collision Repairs • Aluminum Panel Repair & Paint Work • Frame Straightening & Insurance Work Welcome From preventative maintenance to full body restorations, we’re equipped with the tools, technology, and team to handle it all — fast, affordable, and done right the first time. Why Choose Us? At Primes Auto Service, we don’t just fix cars — we build trust. Our team is committed to honest diagnostics, transparent pricing, and top-quality workmanship backed by years of experience and the latest repair standards. Conveniently located | Fleet welcome | OEM diagnostics | We accept all major insurance

My review is overdue, but thats probably better for them since it has been nearly a year and I am…read morestill just as happy as the day i drive off the lot. I was looking for a specific make/model, saw one i liked online at a decent price and Journey Auto sales was the dealer. So I bought my 2003 Trans AM from them, they had just raised the price that day, (he showed me the paper work) but hadnt updated the website yet so we still worked off the old price when negotiating and they gave me what I felt was a very fair price. I found 2 small issues during my initial inspection and test drive and they took care of both issues prior to me buying the car. Would buy from them again and would recommend them to someone looking for a car.

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

I live in the Madison, Wisconsin area and have been looking nationwide for a nice 2018-2019…read moreMercedes GLS 550. I called Amin about the 2018 GLS 550 in stock. He assured me it was a great vehicle. I made the commitment to buy it, so I flew from Madison, WI to Charlotte. Amin picked me up at the airport and the car did not disappoint! The transaction went smooth and I was off driving the GLS550 back to WI, a 13hr trek! I was a bit nervous about a potential breakdown, but to my pleasant surprise it performed very well. There was a brake shimmy so I called Amin about it and he made it right with me and I am a happy camper with this 2018 GLS 550 ! Thank you Amin for making this a very pleasant experience and I do recommend checking out their inventory, or let him know what you want to buy. Amin is a very personable and customer focused businessman. Best regards, Keith

I recently purchased a Porsche Cayenne S from Carolina Auto Imports, and the experience was…read moretop-tier. The customer service and communication were truly exceptional, with staff that are professional, knowledgeable, and genuinely focused on making the buying process seamless. They provided clear, transparent information, making the entire transaction stress-free. If you are looking for high-quality vehicles and unmatched service, I highly recommend them. Key Highlights: Superb Communication: Kept me informed throughout the entire process. Customer-Focused: Professional and friendly staff made me feel valued. Quality Inventory: The Cayenne S was in immaculate condition. Highly Recommended: An honest, straightforward dealership.

Very good experience here. The whole staff were extremely helpful and friendly. I'm always kind of…read moreguarded when dealing with car dealerships because I expect I'm going to get screwed over but they did everything they promised. I made contact through the website and got a call from Wade who was very nice and helpful answering all my questions. He even went out to the vehicle to smell it to make sure there wasn't a smoke odor. We drove 3 hours to purchase the car. They were only doing meetings with an appointment because of covid. We worked with Tim, although we had already negotiated the price before even leaving home so he was largely just doing the paperwork. He had the vehicle up front and ready to go for a test drive. We took the car that evening and came back a couple days later to deliver our check, have an extra key made, and for them to perform a maintenance that they had promised to make. We were thrown off at first because even though we had scheduled all of this when we came in there was some confusion and were told "oh the key guy isnt here today". but what really happened was he had gotten into a car accident and would just be late. Corey, one of the sales reps was great and helped us with everything because Tim was on vacation. He was very calm, friendly, and helpful. The services were all done much quicker than expected. I understand how many people may be thrown off by their $1600 protection package especially when they aren't expecting it but since i had read reviews I knew to ask about it and they knocked an extra $500 off because of it. Their vehicles are cheaper than other locations but when you add the protection package and their $699 processing fee they end up being still a good value but much closer to other dealerships in price. oh they also gave my kid ice cream which was nice.

1 Star Bait and Switch - DO NOT BUY HERE…read more I came to Victory Chevrolet on Rhyne Rd believing I was getting a fair deal on a 4Runner, only to experience one of the worst dealership tactics I've ever seen. Prices were not what they advertised, and when I sat down to finalize the deal, suddenly there were mandatory add-ons that were never disclosed up front. They tried to force a "Brake Plus" flashing brake light product into the deal, a $399 add on. After researching, I found out it's actually a cheap aftermarket module worth around $20 and can be unplugged or removed in minutes. Victory tried to pass it off as something much more valuable -- and insisted it had to stay on the vehicle. On top of that, the real out-the-door price was thousands more than what they advertised. Insisting the 'Victory Protection Package' for $1599, is standard on every purchase. Classic bait-and-switch pricing. For anyone shopping here, be prepared for price changes, hidden fees, forced add-ons, and inflated numbers that magically appear once you're in the finance office. The good news? I walked away. I've now purchased a better 4Runner, with fewer miles, thousands less, and it came with a lifetime powertrain warranty -- something Victory couldn't match. Better experience at Scott Clark Toyota. If you value honesty, transparency, and your wallet, DO NOT BUY HERE.

I have had my car serviced here numerous times and each time the service has been always very good…read more Each service representative was very attentive and communicated with me. I actually did not think the service could get any better, but I was mistaken. This time when I came in for a basic oil change, the tech spotted a whole in a tube and leak in the timing cover. When the service representative, Sydney went above and beyond to reach out to Lexus to see if they could assist me because my warranty had just expired. She made sure to assure me that she could not promise me they would help me. Well, Lexus came back and authorized repairs that would have cost me several thousands. I am grateful for my Lexus experience as a long time customer and I am grateful for Sydney going above and beyond to even try to see if they would allow my car to be serviced under the warranty. Thank you Hendrick Lexus North Lake

Fairly disappointed with the service I received for my Lexus this past Saturday. Even with a…read morescheduled time slot, was told that it would be an astonishing 90 minutes for the oil change. It took over 2 hours. When I received the video from the mechanic showing his inspection of the vehicle, one normally expects the service advisor to come out within 15-20 minutes. Nope, over 30. His excuse? Too many customers kept him at his desk. Sorry, but clients already in the hopper need to be addressed first. Then it was $150 for an oil change.... And an additional $150 to replace the engine and cabin filters. Over $300. I know dealerships charge more, but this was gouging. Will not be back for any non-essential service. Most certainly would not buy my next vehicle there.

I wouldn't recommend anyone to him he sold me a lemon for 2500 that broke down the same night and…read morewon't give my money back he aware #Scammer

From the owner: Local car, sales and rental rentals available 24 hours a day. Small deposit drivers license…read morerequired unlimited miles.

My car ignition wasn't turning over quickly. Even though I didn't have an appointment I felt it was…read morebest to take it in for service. Chris was able to get my car diagnosed and repaired within 2 hours. He was very pleasant and professional and I highly recommend you see Chris @ Toyota of Huntersville for your car repair needs.

Our son purchased a 2025 Tundra from Toyota of North Charlotte early May. Since that time he has…read morebeen trying to get a cancellation form on Gap and Powertrain policies as he is refinancing thru a local credit union and those policies are not needed. The dealership has ghosted his requests. After multiple phone calls and email, we have added the General Manager and Director of Finance to the communications to hopefully get this resolved. Hoping the commission they are getting from the policies, offset this negative review!! No vehicle is worth this hassle.

I have purchased a used Golf TDI at Brown's. Wanted to compliment their great services and good…read moreselection of vehicles. They are VW Diesel experts so I would definitely suggest to try them, if this is what you are looking for. Other than good service and a great car, we were also happy with the price. I would highly recommend Brown's!

After search several used car dealers, I was consistently let down by the quality of the vehicles…read moreand the price they were going for. Then I found Brown's. aI worked with Adam Brown and he was awesome. His inventory is generally trucks, Jeeps and that kind of thing. But I was in the market for a car and he went and found one just like I wanted. The deal I got was fantastic and the car was in great shape. I would highly recommend Brown's Used Auto! Best used car dealer I've ever worked with!

Had a great service experience today with Tindol Ford…read more Call to schedule was a breeze and the person I spoke with was very helpful to determine my needs and timing. Hota quote that was exactly in line with the final bill. Arrived right as they opened for service and was greeted immediately, confirmed what was to be done and was directed to the waiting area, where there is ample seating, free coffee or tea and vending machines. Service was completed in 35 minutes, no surprises or upsells, fast and courteous checkout and our car was well taken care of. Really pleased with our experience and treatment. Was worth going a little further out than the dealers closer to uptown who never got back to me,tried to put me through an automated maze of phone prompts and had horrible reviews to boot.

Went in because my catalytic converter was stolen and I had a tailgate recall. I told the service…read moremanager my skid plate was in the back floorboard and it needed to be replaced after the new converter was installed. Well, they forgot the skid plate, clipped a wire while they were fixing the recall on the tailgate and thought I would not notice. When they confronted the service tech, he admitted that he cut the wire and put some electrical tape around it. It took 2 more visits before they actually got everything fixed. Can't see going back for anything.