We are extremely satisfied with the outstanding professionalism of JT Plumbing…read more Mid-September, we noticed a leak on the bottom of our tankless water heater. Since JT Plumbing installed it for the previous owner in 2015, we called and they sent a plumber to our home the day after. The plumber inspected the water heater and suggested to replace it, as the warranty was for five years and those units last only for 6-8 years. We got the new water heater 10 days later, due to the delay of the new unit's delivery. That night with the new water heater, we got bubbling white water and it took about a minute to get the hot water - usually it took 1-2 seconds. I called the office the next day and they sent a plumber over. The diagnose was that the pump was not working, which needed to be replaced. This would be another $700+. I reached out to the owner of the company Mr. JT and explained to him that we suspected too much air in the new unit, which was NOT cleared out after installing it, might have caused the pump malfunction. Mr. JT checked with his guy and his office and called me back to inform me it was their fault during the replacing of the water heater. He would send his guy over to replace the pump without any charges. Two days later, a plumber came, brought the new pump, and replaced it. I am truly touched by Mr. JT's honesty and professionalism. How many companies would do what Mr. JT did for us? Others may easily suggest that the pump was old and broken down. We are so happy that we have found a great, dependable and trust worthy plumber -- JT Plumbing.

I can't speak to the other reviews because my experience has been stellar. We had an old broiler…read moresystem for our radiant heat and hot water system. It failed and JT (the owner) showed up within two hours. He quickly diagnosed the issue but realized we needed a new system. It's 15 years old so I knew it was time and the company is out of business so parts were basically impossible to find. JT understood being without hot water for a couple of weeks would be a challenge. BUT some serious outside the box thinking came into play. There was another project they were removing the same broiler from and going to toss. He drove across town to that project and picked up the unit (that was going to be tossed) and brought over. He took the pieces from the other unit and get ours working until the new unit arrived. I mean come on! Most people would have just shrugged it off with an "it is what it is" type of comment but they went ABOVE and BEYOND to make sure we weren't without hot water for more than half a day. We also had a flap unit that failed, so they replaced that. Shortly after that unit was making a horrible noise and they showed up to check it out. Although they could have stuck me with the bill because I think CalAM shut our water off causing that pump to fail they just handled it. As far as pricing, I called around for another bid on my broiler and they were literally 5k less than anyone else.

Met with Michael and he did a great job. Great person. We…read moreare hoping to work with them on a larger project in the future.

Shout out to JDs Plumbing. I was driving in downtown Monterey and pulled up behind one of their…read moredrivers who threw his hazards on and jumped out of a truck to help an elderly man in a wheelchair who was struggling to get on the sidewalk from the street. It's nice to see people of a business who have compassion with others who are not clients.

Overall a real good experience with Garcia Plumbing. Was…read moregiven his name by reference by my friend and regular plumber who was out of state. I'd found a small leak the waterline off my front yard faucet. Turned out my water pipe to the street needed replacing. Robert made it happen in short order. The call to PG&E for the gas line marking was done and the permit was done and my water is running. Robert made all the right arrangements and calls. Garcia Plumbing was professional and easy to work with. Last words...the way it should be.

There is nothing bad to say about this Plumber. He came in on an emergency call and did what he was…read moresupposed to do, but he did do it pretty quickly and what he charged wasn't too bad for an emergency call.

I hired Clifton Plumbing & Heating to replace a sewer ejector pump at my home. The original pump…read morehad worked for around twenty years; the new one failed within only several months. When I later learned what their first technician had done, I was shocked: he cut the factory electrical cord, spliced it into an extension cord, taped it, and left the connection in and then it rained, and it ruined the pump. In my view, no competent professional would consider that a safe or acceptable installation. When the pump failed, the owner refused to treat it as a workmanship issue. Instead of standing behind their work, he insisted on charging me again to fix what I believe was their own defective installation. When I questioned this, he became aggressive and insulting on the phone, even making rude remarks after I mentioned that I am disabled. That kind of attitude is the opposite of professional customer service. A responsible company would install the equipment correctly the first time and, if called back within a few months, would make things right--not bill the customer a second time and respond with hostility when asked to explain. Based on my experience, I cannot recommend this business. Besides after I explained what happened. He constantly writes me and sends me bills, even though I write him and told him what happened. He's relentless and does not stand behind his product his business or those who work for him. Save yourself a big headache.

When you have a water leak and you can't find it, you want someone responsive, empathetic, and…read moreproficient. My Flume kicked up an alert that I had a water leak, and sadly after much personal elimination, I realized it was between the house and the water meter. For most people, this would be a blessing, but for us, it meant around 300 ft of mains pipe that turned out was buried under the drive. I found the leak detection specialists who spent a few sessions narrowing down the root cause by eliminating all alternatives, and then set about pinpointing. Once done, they tapped Chase on the shoulder and he came up to sketch out the steps we needed to take. Shore up the anomalies at the meter then excavate the pipe, fix and backfill. I think we saw 2 or three of his crews and tbh they were all really nice people... My only frustration is my retro game tee was correctly spotted and in a weak moment I stupidly said I'd get chase one if he gets me sorted :-) .. Well he did and it arrives in a few days so I'll be texting you Chase ! I think we were in the top 2% on a scale of difficulty finding the leak as it was a small leak .22Gal/min, well buried and under Asphalt. Its not a quick thing to fix as we were technically without running water to the house for around 2 weeks ( I cannot articulate how painfully stressful it was or how little fun it was to manually turn on and off the mains to fill the toilets and sinks for the day ahead as a military maneuver with my wife and I). I hate spending money but with he level of professionalism from both the Leak detection crew and Clifton it eased my wallet pain and they just delivered at a level that reassured us we were in the right hands ! I dont think Clifton come cheap but they deliver and I have a goto plumber now !... thank you ...

Our water heater went out , I call them to help , when they came the man looked angry not…read moreapproachable he worked slow, I will call someone else next time

Herrin Plumbing is fantastic! Adam has such a great work ethic and I know when he leaves, the job…read morewill be done with complete satisfaction. He is honest and has the utmost integrity. I would recommend Herrin Plumbing without a shadow of doubt.

My family and I have used MZ Plumbing on more than one occasion. Each time we had needed help, we…read morehave received it quickly and efficiently. Most recently we needed a large but urgent job handled. They are a great team and I have really appreciated the expertise, kindness, and hard work that they have shown each time they have come to save us. The work is both reasonably priced and excellent. Miguel always checks in on us following his work to make sure we are happy and that things are working smoothly. I am so glad that we have found such wonderful people to work with.

Reached out to Miguel here on Yelp. Excellent service! He responded quickly, gave a fair estimate,…read morewas prompt, efficient, tidy and professional. I hope I don't need them soon - but when we do we will definitely give them a call. Keep MZ Plumbing's number close by!

It is so refreshing to contact a service company and experience compassion and clear communication,…read moreto receive reasonable options for repairs rather than constantly being upsold or given canned responses to reasonable questions. The owner of 831 Plumbing and Septic took the time to give me thorough explanations and options for my service needs. They will be my go to for anything related to plumbing and septic moving forward. Excellent service!

I am not always good at checking my septic tank to make sure it doesn't get filled. I happened to…read moredo that right before the 4th when I was having company over and realized it couldn't handle the added load! Called around and 831 Septic was extremely responsive and showed up within 2 days to pump the system. We are down dirt roads in Big Sur but they didn't seem to baulk at that at all. I highly recommend them.

Val's plumbing performed a 2-day job at my home, replacing my furnace ( located in a small attic…read morespace). All workers were knowledgeable, respectful and efficient. I was impressed with the job and with the way they cleaned up after each day of work. I had great interactions with Staci in the office during the project,too. Very impressed and highly recommend this long-standing Salinas company.

Follow up on previous review. Talked with manger. He did the right thing and refunded excess…read morecharge, counseled employee. He emphasized our 15 yr association. Did the right thing for me to stay with them.