When a pipe burst behind the wall in my bathroom, our plumber referred me to Easy Dry--and I'm so glad he did. They showed up the same day, right after the plumber opened the wall and discovered the water damage. The team immediately assessed the situation, finding moisture in the drywall, floors, and even in the studs. There was a real risk of mold, so they wasted no time getting started.
Before beginning any work, they called in a third-party company to test for asbestos. Once it was confirmed the space was safe to work in, Easy Dry moved quickly but carefully. They helped me pack up and move my belongings--including wrapping delicate furniture to prevent damage--and even had a pod storage unit delivered to my backyard so everything could be stored onsite during the mitigation.
They explained the water mitigation process clearly and made sure I understood each step. They also brought in an electrician to install a dedicated outlet to handle the power load from their drying equipment without tripping breakers--a small detail, but it shows their professionalism and thoroughness.
What impressed me even more is that they sat with me while I opened the insurance claim. They walked me through my coverage, and thanks to their guidance, I found out that my policy covered temporary housing. That meant I was able to stay in a hotel while the drying process was underway--something I wouldn't have even known was possible without their help.
Although Easy Dry also offers reconstruction services, I ended up hiring my longtime handyman (who actually referred me to them) to handle the remodel. Still, I appreciated that Easy Dry was supportive throughout the entire process.
I honestly didn't even know my insurance would cover something like this, and Easy Dry made a stressful situation so much easier to handle. I would highly recommend them to anyone dealing with water damage--they're prompt, professional, knowledgeable, and genuinely helpful. read more
