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    Eaves Apartment Maintenance Shop

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    10 years ago

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    Ace Hardware Of Van Nuys

    Ace Hardware Of Van Nuys

    3.5(134 reviews)
    2.3 miVan Nuys
    $$

    Full disclaimer up front, I am a Home Depot guy…read more I have the Ryobi OnePlus system, which is only sold by Home Depot (A mistake on my part initially). However, this Ace hardware is closer to my house. So for simple things, like screws, wall fasteners, anchors, spray paint, etc... This place does really really well. It's also very large, especially for an Ace hardware. They have a great selection and they have multiple sections. They also have a really large selection of like griddles, grills, and smokers. Everyone who works here is friendly. However, this is what brings this location down to a four-star review. While everyone who works here is friendly, they're not always helpful. And there's a couple of ways that they're not helpful. The first is that it's difficult to find someone who works here. They're understaffed in my opinion. The second reason they're not always helpful, is that they don't always have great knowledge in the questions that I've been asking. I'm a fairly handy person, but I'm not a contractor, and I definitely don't work in a hardware store. But I've been very surprised at the number of times that I've actually found somebody to help me, and then they weren't able to help me. Either because they didn't know, or they were unsure of what I was asking about, or they just weren't able to help me to find what I was looking for. But overall this is a great local option If you don't want to drive further to a Home Depot or a Lowe's. And don't go to Lowe's.

    Tom W. Was super helpful and knowledgeable. He helped me get stain for my patio furniture. Told me…read morehow to and also what not to do. He also helped me find everything I needed. I really appreciated the help that I didn't even know I needed. I'm looking forward to my project. Lisa topped off my great experience with a cheerful checkout. This is a great place.

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    Ace Hardware Of Van Nuys
    Ace Hardware Of Van Nuys
    Ace Hardware Of Van Nuys - The entrance

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    The entrance

    Granada Hills Hardware Store

    Granada Hills Hardware Store

    4.5(27 reviews)
    3.5 miGranada Hills

    Great local Hardware store. Great service and prices, good place to have nearby before going to a…read morebig brand.

    *DO NOT PATRONIZE THIS STORE*…read more It was just before closing time when I called Granada Hills Hardware and asked if they had a Delta shower faucet cartridge. The man on the phone told me he did, so I got there in time to buy it. When I got there, he opened the package further (as it was already opened) to compare the two- and he said it would work. It didn't. I went back to the store and told the owner that the one he sold me was incorrect. When I asked for a refund, he stated that "there was a part missing from the top." It was not missing anything. The model he sold me was slightly smaller in length and was the incorrect part number according to Lowe's (which did sell me the correct part). I told him it wasn't missing any parts, but he called me a liar. He saw the item was new and unused, proving him wrong. When that didn't work, he said he won't refund it because the package was opened. It was... by him. I watched him open it. He called me a liar again. I went to my bank and disputed the charges- and was told I'd be issued a refund, and Granada Hills Hardware will have the charges reversed. Nobody likes to be called a liar. It could've been real easy, but your pride got in the way when you didn't like to be proven wrong. Now, I get to keep the cartridge, and a refund of $59.12 through my bank... and you get to keep a 1 star yelp review. Was it worth it?

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    Granada Hills Hardware Store
    Granada Hills Hardware Store
    Granada Hills Hardware Store

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    The Home Depot

    The Home Depot

    2.4(449 reviews)
    2.3 miVan Nuys
    $$

    Lately I've spent so much time at Home Depot than I have been in years. Renovating comes with…read morecontinuous returns to the motherland. It's like you think you garb everything you need. Your list in hand, checking off all the things you need. One after the other and then what, you get home and there's something else that's needed that you forgot to add. The good thing about this location, it's not far. An easy trip, plenty of parking which is a major plus anywhere you go these days. As we get older, in my case. I have no need in looking for parking anymore. I'm all about going somewhere that I know it's easy to maneuver and park. This location, plenty. Pretty much all of them have good parking, well in the valley. Plus the service has also been amazing each and every time. They basically know you lately. Plus the little joke of, we'll see you tomorrow....LoL... This visit, I needed to pick up new socket and whatever the plug things are called as well as a new light fixture. Clearly this is not my department. The selection was great. Loads of things to choose from. Even bringing in what I already had and trying to find something similar, there was a good amount to choose from. With all different types. Light fixtures, they have a good selection but limited to what I was looking for. Something simple and small. Mange to find something but what I did like, they ran out. Service was great in the fixture department. The employee that helped us with our questions was excellent. She even gave us some suggestions and advices on what to use. Customer service like that is what brings us back to this place. Of course grabbing what we need, but let me probably say. I'll be back again, I pretty sure. Also layout is pretty explanatory. It's all marked with the banner down each isle. If there's something you need, there's plenty of staff on hand to help.

    If you need even the smallest amount of help or advice, avoid this Home Depot location…read more There are virtually no associates available in their departments. Nobody. I even have a video showing how empty the aisles were. It took me over 15 minutes just to find someone. The employee I finally found was named Jet. Honestly, I would have been better off not finding anyone at all. When I asked a question about a product, he laughed and told me to "just read the instructions." I explained that the answer wasn't in the instructions and that I had already searched YouTube without success. Instead of trying to help, he continued laughing and making jokes. I told him that this wasn't funny to me, that my project had come to a complete stop, and that I urgently needed to speak with someone knowledgeable. He said he was the only person working in that department that day and continued laughing. The only bright spot was the Customer Service team. The women at the Customer Service desk helped resolve my issue in less than 30 seconds. They were professional, helpful, and actually cared. The manager wasn't much help either. When I filed a complaint, he simply said he would "talk to Jet and look into it." Based on the interaction, it felt more like he was protecting a friend than taking a customer complaint seriously. Very disappointing experience.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.1(311 reviews)
    4.8 miPacoima
    $$

    After we met Amazing Marta in Appliances we were fortunate again to meet Maricela, Designer Sales…read moreSpecialist in updating our Kitchen and Bathrooms. She was brilliant in her outline of what we needed and said we could schedule a date with her to have someone from Lowe's come out to take measurements to get started. Marta was brilliant and loved her work in Appliance and she and Maricela worked within close proximity to each other. We enjoyed watching them work together to help us make all the right decisions about what type of work we needed and then they followed up with us and gave us a plan. Maricela was attentive and very smart about her department and what we would need to get started. We were so grateful to have found two of the most outstanding employees ever....thank you Lowe's for hiring the #1 BEST employees to work with your customers. Because of Marta and Maricela we will alway shop at Lowe's in Pacoima. And, we will always want to work with Marta and Maricela. GREAT STORE...GREAT EMPLOYEES...GREAT PRODUCTS and so much more. THANK YOU SO MUCH FOR HAVING AN AMAZING TEAM OF PEOPLE THAT WORK AT LOWE'S.

    In-store service : 5 Stars…read more Delivery Service: 0 Stars ( im a health care provider I had to go home to check up on my family member due to be feeling unwell after the bad experience they received) Had a family member to receive new appliance. Delivery driver had a foul mouth , disrespecting a family member just for asking a question . For approximately 20 minutes. It is deliver driver job to install appliances if fee was paid , but instead this unprofessional man was cussing , and mad that he had "to work" and stated he was being harassed by an elderly family Member . My family member was scared and not comfortable with ruthless human ,being inside the home . (Luckily everything was recorded on security footage incase things escalated) Appliance was also delivered out of it's box (had only styrofoam on the corners)and protective film had been removed I hope Lowe's is doing background checks when hiring, professional people. This individual only spoke Spanish using profanity and broken English . Definitely not a professional human . Report has been filed to HR After this experience I would definitely not be purchasing any items that require delivery .

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    Lowe's Home Improvement
    Lowe's Home Improvement - This is how much Lowe's cares about its pacoima residents. How awful. You could do better.

    This is how much Lowe's cares about its pacoima residents. How awful. You could do better.

    Lowe's Home Improvement

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    Eaves Apartment Maintenance Shop - hardware - Updated June 2026

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