I brought my car in once for a quick consultation a few months ago, just to get a feel for the…read moreplace and they were nice. Today was my first time getting a 50,000 mile maintenance service on my vehicle and I am so happy I have a regular spot to go to for my car now. Service was very kind and professional. Run by a father and son. Excellent communication with a text-able phone number and a listed page of services with pricing... both of them had super calm tones in their speaking voices, which I really liked. As a new lady client, I got very good vibes and felt that they were trustworthy with a good reputation. I even learned some maintenance tips for my car. Definitely will be booking my regular car services with Mangale Motors... thank you so much John and Jeff!

My truck has 360K miles on it and all the repairs were done correctly and professionally. Why am I…read morelowering my review? Simply because I was overcharged for a single part. I usually supply my own OEM parts for repair but decided to let Mangale order a fan clutch for my overheating F150. I asked about brands like Hayden and Four Seasons but was told they have had problems with these so I let the shop order whatever they recommended that works best. The Hayden, Four Seasons and Metrix (API) fan clutches are all under $60 on Parts Geek. My issue is I was charged $261 for a Metrix 1604-328141. The same clutch is on Parts Geek for $59. That is a 444% mark up on this same part by the same manufacturer. My advice is to supply your own OEM parts. You will $ave in the long run. My second complaint is a bolt broke off on the thermostat housing while replacing the thermostat (corrosion). It happens and I get it. What I do not understand is how can extracting one bolt cost $750. I was charged 3.5 hours to remove one bolt. I feel like the problem was exaggerated to me verses buying a new manifold. I overpaid the clutch fan by $200. Then the bolt extraction should be 1-2 hours tops so I was overcharged $400 for that as well. I should have gone to the dealer

Amazing, beautiful job! My car has never looked so good. Took my car in for some repairs and Ken…read morehelped me clean all this with such detail too!

First time having to do a Smog Test on my RAV4. My DMV renewal notice didn't even note it was…read moreneeded until I paid and received a letter it was INCOMPLETE. I guess when your car hits 8 years, the first smog needs to happen and coincided just shy of 8 years *eye roll* I was in the area and came across Hayward Auto Care (HAC). STAR certified location which i realized (later) is overkill for my low-mileage and maintained vehicle. I was told up front the cost (was a bit surprised) and in hindsight, should've gone to a regular Smog Check location. Yes, I should've done my homework beforehand (failed) and paid more for convenience. Completed in 20mins. I would consider returning for other services. Be sure to utilize their COUPON (discount) on their Smog Service and other services located on their site! Disclaimer: There was no hard sell and/or pressure from Ken or his son who were friendly and efficient. Note: STAR stations are held to higher performance standards by the Bureau of Automotive Repair (BAR) and are authorized to test vehicles flagged as high-polluter risks

I needed a new front tire and left with the best deal for 4 brand new tires and the best feeling of…read morehappiness ever. The guys at this shop are my saviors. They are very polite super informative and helpful and have the best prices ever. They will work with you if it is necessary. This is not my first time at this shop and will definitely not be my last. Check them out. You will not regret. And they are open on Sundays!

Definitely left an impression for a lot to be desired…read more... I called and spoke with Sylvester, who told me it's $150/hour labor rate, $150 for diagnostics; but he offers to wave 50% off the diagnostics job if the job ends up going to him/his team/shop in the end. Sylvester seems nice enough, personable and relaxing conversationalist enough when I talked on the phone and when I dropped off the car. I wish the positive impression there translated to a more positive experience or instilling any positive confidence in... I bought a very old used car (20 year old car; but under 110k miles), and didn't need the premium pricing for maintenance, considering I don't want to put in too much into a car that is in its last years (for reference, I usually bring my cars to Precision Auto Care in San Leandro). Based on location, labor rate, high rating ratio (and compared to other local repair shops at a similar rate), and some reviews, I chose to try this place out to give my car a good look over. I wanted to see if his shop would be able to confirm/observe some of the same the things they should've from the Pre-Purchase Inspection (PPI) I had done, and didn't fabricate more merely to pad on costs. In the end, I was not impressed... After dropping it off for the day, when I came to pick it up, this was the outcome (for the $150 to get an official after-sale inspection "Diagnostic & Analysis; Potential Issues"); Sylvester gave me the most generic, plain, perfunctory assessment! He basically merely pointed out the easily observable & obvious/superficial; showing it wasn't given any kind of in depth inspection. All he gave, specifically, was that the gear number indicator isn't accurate (who cares, it's from 2005, it's not going to show when it momentarily goes down to 2nd or 3rd gear after cruising at 4th), and that "it's old". That's it. He went on about how it's an old car, so not in great shape (yeah it's old, but was under 110k miles with no major accidents or issues and had every service milestone), and that it needs a (what I imagine a still pretty costly) basic tune up before anything else can be figured out...! He claimed it could barely be expected & trusted to drive to as far as San Jose (from Hayward). I asked him about any of the findings from the PPI (transmission needs tune-up, brakes look worn, serpentine belt looks worn down, parking brake could be tighter, various evidence of small leaks), and he merely shrugged and kept pushing for the basic tune up because it's old before anything else. I then specifically asked him what was observed about the brakes, and he again shrugged and nonchalantly responded "well...it stops..." What kind of response is that?! I know what a proper inspection looks like (shot out to SafeBuy); I don't think he or his team even looked at it -- merely test drove it a little bit, took surface-level observations, and didn't even bother to inspect even the most important & vital parts (even as it's not even small compact components)! He couldn't even take a credit card (machine was acting up), or give a proper receipt. I've driven it for 7 months now, and put 13k miles on it (because I work in San Jose from San Leandro; going against his wrong assessment) -- I've brought it to 2 other mechanics who confirmed most things from the PPI, and dispelled a few others that weren't as concerning as initially observed (PPI can only inspect so extensively); I did get a transmission tune-up and the spark plugs needed to be replaced, but it's worked great all this time (opposite to what Sylvester said). And none of which was observed or brought up by him/them. They might be competent enough, and great in other situations and for other people (hence more than 1 star). But after it all, I felt it ended up being a waste of money with Exodus Auto Repair - with bad generic uninformative not-complete diagnostics. In the end, if that's the effort and comprehensiveness of the inspection he'd give at the base/first level, how can I trust him and his team for more in depth troublesome issues & major repairs?!

I can't say enough good things about Zoom Auto Transmission Center! I recently brought in my van…read morefor a full transmission replacement, and from start to finish the experience was smooth, professional, and stress-free. David was the technician who helped me, and he was outstanding. He took the time to explain everything clearly--what was wrong, what needed to be done, and how long it would take. He answered all my questions with patience and never once made me feel rushed or pressured. You can tell he really knows his stuff and genuinely cares about doing quality work. The team at Zoom Auto got my van back to me quicker than I expected, and it's been running perfectly since. Transmission jobs aren't small or cheap, but I feel confident that I got honest pricing, excellent service, and long-term peace of mind. If you're looking for a trustworthy place for transmission work (or any auto repairs), this is the place to go. Ask for David--he's professional, knowledgeable, and goes above and beyond for his customers. Highly recommend Zoom Auto Transmission Center!

Another 5 Star review - these people are doing things right! I called at 7:25 AM though they don't…read moreopen until 8 AM. David answered cheerfully on the first ring. I had the car in by 8:10 AM and was out the door within about an hour. I had had the transmission rebuilt about 7 years ago and 44k miles ago. I doubt I've done anything since. The fluid was I think low. I had a fluid change and they changed the filter. I think it was the original filter! OEM Saturn! It was filthy! How that didn't get changed in 2018....?? The service today was reasonably priced. David graciously listened to me blab and tell stories :). Carlos is a worker bee with hustle! Be sure to get a cup of coffee. This family business has connections to direct Guatemalan coffee!

Got the oil changed & a free tire rotation with AAA coupon all under 2 hours. Nice waiting room…read morewith comfy chairs. Service great.

New Lifelong Customer!…read more I can't recommend these guys enough! I had my Catalytic Converter stolen and Kevin over there was beyond helpful and made the process in dealing with my insurance so easy. He even had my car cleaned and was so helpful, friendly and honest. It's hard to find auto repair where you feel like you can trust the people doing it and these guys were absolutely amazing and Kevin went above and beyond to help!

I scanned my vehicle before I dropped it by for a diagnostic check with stress-free. They replied…read moreback with exactly what my scan had stated which was Banks one and two were running lean. Shortly after dropping it off, I got my detailed analysis, followed by a link that let me watch the work being done livetime. Thought I was going to end up paying a lot more than I did. 2006 F-150. Never been in the shop. I figured I was going to pay big time... I was due. Darin and George we're straight shooters, so I'm a satisfied customer. My lift that they provided was $8, that's how close I live. And all these years I've been going all these other places? Dang. DannyBoy

Where do I begin? I genuinely wanted to like this place because I had read several positive…read morereviews, and my initial experience with the staff and customer service was pleasant. I brought my car in because it wasn't driving the way it normally does. They kept the vehicle for a day and contacted me the following day to recommend replacing the transmission. The estimate was approximately $9,800, which was far beyond what I expected--and, quite frankly, extremely concerning. My vehicle is not yet six years old, and I have consistently kept up with routine maintenance, including regular oil changes. Naturally, I was very disappointed to be told that I needed a replacement transmission, especially at that cost. I decided to get a second opinion from another repair shop, and I'm very glad I did. They diagnosed the issue as spark plugs and ignition coils--not a transmission problem. After replacing those components, my car is now running beautifully. I appreciate the customer service I received, but unfortunately, I cannot justify returning to a shop that would recommend a repair of nearly $10,000 when the actual issue turned out to be something significantly less expensive. I understand that diagnostics can sometimes be complicated and that different shops may reach different conclusions. However, an estimate of $9,800 is a substantial amount of money, and I strongly recommend getting a second opinion before committing to a repair of that magnitude. Thank you for your time and for the service you provided. I sincerely wish you the best, but based on this experience, I will likely may not return.

My sister got into fender bender recently and needed to repair her car. She went to two different…read moreplaces for estimates and they encouraged her to go through insurance for the repair. Then she remembered her friend's husband owned a shop and turned to Empire Automotive to get their opinion. Rizwan, the owner, suggested she replace the trunk with a used vehicle to cut down on costs. He also gave a great deal to pay out of pocket without having to go through insurance. They were fast and efficient with their services. My sister brought her car in on Monday to inspect the damage and Rizwan ordered the replacement trunk that day. Then she brought the car back on Tuesday at 2pm and her car was ready by 5pm that day! Highly recommend Empire Automotive as they are professional, efficient, and maintain a clean and organized body shop!

Riz and the guys over at Empire auto really take care of you and give a detailed breakdown of…read moreeverything they do. Highly recommend