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Daniel and his team were super knowledgeable, friendly and genuinely seem to care about the customer and their experience.

Mentioned in 26 reviews

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iPermit

iPermit

4.2
(54 reviews)

Miguel did a great job inspecting our newly installed HVAC system. He was very communicative and…read morelet me know what was going on during each step of the process.

I was quite surprised when my experience was so dreadful when their overall reviews are good…read more The person who called to schedule the HERS test was very professional and informative. That's where it ended. I was given a 3 hour window for their arrival. I have tenants and they were going to be in and out so I waited at my home for the technician to call and say that they were on the way, so I could head over. I sat for hours waiting and when the window was almost over, the technician called and said he was stopping for lunch. I certainly don't want to deny someone food when they're hungry, but this caused him to finally show up :40 past the end of the window, which messed up the rest of my afternoon work obligations. He performed the test quickly and then said he was going to his truck to get my paperwork and would be back in :10. He was gone for almost :30. He asked my preference for dates for them to schedule the final inspection with the city. He said someone from their office would call to let me know the date and time range. That never happened. I called their office TWICE and after being on hold for :10 both times, it went to voicemail. I left voicemails with very specific info but no one ever called back. I had to troll around the city website and finally found my address listed with an appointment for the following day. Good thing I searched. Absolutely zero instructions or time specifics and while I realize this was a city thing, iPermit were the ones who should have provided me the specifics. Run, don't walk away from this company, if given a choice.

ECC Guys - hvac - Updated July 2026

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