Mike was fantastic he really worked with me and helped me get into a car im very happy with And at a great price. read more

Manny is Amazing from the beginning to the end! Sold our Tesla here and went smoothly! Thank you Echo Park Team! read more

Janel and Jake went out of their way to help us finalise our sale, and gave us a real fair deal.

If you want a car-buying experience that doesn't make you want to pull your hair out, go to Echo Park Automotive and ask for Kyle. Seriously, Kyle is your guy! From the second we started working with him, he was just super kind, friendly, and easy to talk to. He's incredibly down-to-earth--we ended up chatting about his upcoming wedding and realized we share a huge love for music. He's a big music guy, so if you go see him, definitely swap some recommendations! Besides just being a great dude to talk to, Kyle is patient, knows his stuff, and is incredibly thorough. He made sure to cover every single detail about the car and walked us through the protection plans so we knew exactly what was what. (Quick heads-up for anyone looking for Alvin: he doesn't work here anymore, so make sure to ask for Kyle!) The vibe inside the dealership is also fantastic. The whole place is spotless, neat, and super aesthetically pleasing. They have this really cool, modern look with lots of wood and greenery, plus pictures of happy people with their cars everywhere. While you wait, they have a great drink station with an automatic machine that does coffee, cappuccinos, hot chocolate, and tea, plus a cold filtered water option. It completely takes the edge off buying a car. Plus, it's a total hassle-free experience with absolutely zero predatory salesperson vibes. The whole process was way quicker than a standard dealership, and it was honestly the easiest time we've ever had buying a car. We walked away with an awesome 2023 vehicle for basically half the price of retail. And as a fun final touch, they let you customize the bow you put on your new car before you drive it off the lot! One quick disclaimer for anyone looking at the lower reviews: do your research! It seems like most of the negative feedback is just from people who didn't do their homework beforehand. If you know what you're looking for and you do your research, this place is gold because they price everything thousands below retail. We couldn't be happier with our new ride or the experience. Go see Kyle--he'll take great care of you! read more

EchoPark Automotive - Las Vegas - Parking for people with disabilities, very inclusive. - Used Car Dealers Near Me - Henderson, Nevada

Anthony was super hands on, walked us through the entire process, continued to be transparent every step of the way. That's most important especially as shopping for a car is stressful in it self! Top tier customer service! Great team. read more

EchoPark Automotive - Las Vegas - Lobby, space for the kids to make it easy on us parents! - Used Car Dealers Near Me - Henderson, Nevada

Mike was amazing! I'm new to Las Vegas and needed an affordable/reliable car--he made that happen! He was very knowledgeable, informative and very friendly. We were in and out with a car in no time! Mahalo nui loa Mike! read more

My husband and I went to the dealer on Saturday to look at a truck . We had already gotten financing from our credit union . We were told they work with our credit union but won't take a cashiers check from them . That we needed to run our credit for their in house financing . Why?! A REPUTABLE automotive sales company will absolutely take a payment from a credit union . I said absolutely not are we running our credit again . We walked away and went to Mitsubishi of Las Vegas . We ended up with a much nicer truck, they got us a lower APR with our credit union , and an awesome value on our trade in ! Also no BS fees or shady tactics . Stay away from this place is my advice . read more

AJ helped me buy my new car. It was a quick buying experience. He was very professional. I would definitely recommend EchoPark Automotive for your next new car. read more

My wife and I were dreading going to a car dealership, but that feeling quickly disappeared when we met Kenneth Parker at EchoPark. He took great care of us throughout the entire process and made everything feel easy and comfortable. We truly appreciated his help and would definitely recommend asking for Ken! read more

EchoPark Automotive - Las Vegas - Huge thanks to Kenneth Parker for making the whole experience so easy and enjoyable! - Used Car Dealers Near Me - Henderson, Nevada

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Mike gave me amazing customer service and made buying my new truck an easy and comfortable experience. I normally dread going to dealerships because of the high-pressure sales tactics. Not so with Mike! He helped me find my ideal truck without any stress. I feel like I not only bought a new vehicle, but I also made a new friend. Mike is the best. read more

EchoPark Automotive - Las Vegas - Used Car Dealers Near Me - Henderson, Nevada

Beware of deceptive advertising. EchoPark does not disclose on its advertising on its website a $699 additional fee for what they call "appearance protection". They claim that it is a mandatory fee even though their website says it is optional. See attachments. Websites are considered to be advertising for purposes of Nevada Administrative Code section 482.150 (1). This section states, "If the price of a vehicle is advertised, the price must include all charges known to the dealer, including, but not limited to: (a) Delivery charges imposed by the manufacturer or distributor of the vehicle; and (b) Charges for servicing the vehicle imposed by the dealer." EchoPark is breaking the law and engaging in false advertising by not disclosing this mandatory fee and by claiming that it is optional, when it is not. When I pointed it out to them, they excused themselves by saying they disclose it in their paperwork on the cars on the car lot. Unfortunately, there is no exception in the law for such a disclosure. read more

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Colt was easy to work with very professional and thorough, the process was smooth and stress free! We will be back!

We give this place a 10 out of 10 for purchasing cars. Kyle helped us. He was super fast, efficient, and his communication skills were excellent! Super thankful for his help! Mamas got a new VAN for her babies! read more

Kalley was amazing! Wouldn't have bought my first car without her! She explained everything thoroughly and was completely honest.

Great service!!! My EchoPark Buyer, Jan Howard, was able to appraise my car and buy it fast and efficiently! Communication was good, and price was fair. I will definitely be referring my friends to come here read more

Special shout-out to our rep - Ken Parker at EchoPark! Appreciate you for taking care of us with our new car purchase!

EchoPark will give you the best deal with the most ease. My brother recommended them after he said they offered the most for his Honda Accord. I am in agreement and they offered the most for my Odyssey and Tiguan than anyone in Vegas. They are very professional, thorough, fair, and a business I will always return to and share with others! If you are looking to sell or buy a car, go see Janel or Michael. Janel was so kind in holding my offer until my correct titling came in the mail. She's awesome! Thank you EchoPark for being a solid car company that is trust worthy and dependable! If you don't live near Henderson, they are worth the drive for a great deal! read more

My teen son got his license so we were searching for a car. We had a particular one in mind that we saw online. The car we saw happened to be upfront as someone had test driven it earlier. We stopped to take a look. I opened the door, which was unlocked to take a quick look. It was decent. It wasn't really the cleanest car with scuff marks from shoes and grass in the backseat but I was assuming they would clean the car before we finalized papers if we decided to purchase it. This was my first time at EchoPark and I thought it was strange that no one met us outside until we went to the front desk and they asked if we had an appointment. I have never made an appointment to look at a car. That was different for me but they got us someone to assist us pretty quick. We were told that our teen we were purchasing the car for was not allowed to test drive the car. That is not a Nevada law but depends on individual dealer insurances. I forgot my drivers license so we had to drive back home to get it. Kyle offered to let us check out the car before we left and went to look for the keys. He came back and said the previous sales guy must still have the keys because he didn't have them and told us we could look at it since it was unlocked. I had my son sit in the drivers seat to make sure he liked the feel and it was comfortable. Then we proceeded back home which is 30 minutes away-making round trip 1 hour. When we arrive back, Kyle is working with another client and us but tells us they don't have the keys. They think maybe the previous driver took them home with them. They said they called to check and so we waited a little over 30 minutes to see if they would call back. I inquired as to why they would give them both sets of keys. I was told that they purchase the cars from auction and are only given one set of keys. I understand it was my fault for not having my license but it was their fault for not having the keys and not confirming it the first time we were there. How do they still have the vehicle listed if they don't have keys? Are they going to raise the price of the car $1000-$2000 more because of a mistake they made? I give two stars because they were still friendly but highly unprofessional and really a solid waste of my time. It did give me time to actually look up other reviews and I am glad we didn't sit there and wait for 'mysterious' fees while trying to pay. This place is a giant NO and NEVER again for us. read more

They advertised a car for 10,896. I asked how much is the out of the door price and it was over $14,000! The state sales tax is less than 1k. They wanted me to pay over 2k for a car protection product PLUS the extra sales tax! I told them I did not want it and they told me that it was NOT NEGOTIABLE to have this ridiculous over-priced add-on removed. So we walked away. Deceitful advertising. I am guessing the "5 star" reviews are written by people who didn't read/understand the bottom line. read more

EchoPark Automotive - Las Vegas - The "advertisement" list price just to get you into the door. - Used Car Dealers Near Me - Henderson, Nevada

I had a great experience at EchoPark Automotive, and I especially want to thank Kyle for making the entire process smooth and stress-free. Kyle was friendly, and professional. He took the time to answer all of my questions, explained everything clearly, and made sure I was comfortable throughout the process. The entire experience was efficient, his excellent customer service and positive attitude made a big difference. If you're shopping for a vehicle at EchoPark, I highly recommend asking for Kyle. Thank you again for making this such a great experience! read more

0 if I could give it. Bought a car here and the battery was dead within a week lol they took it back and said they took it to the manufacturer dealership to get it checked on. Get the car back n no problems for 2-3 months. Then starts having trouble again and I take it to manufacturer dealership and they say "hmm this car hasn't been to one of our dealerships in years. Still trouble with the car to this day, big ole ZERO read more

Mike was AMAZING!!!!!! He got me my dream car and made the process so easy. Manny also helped me through trading my car in and gave me such a great price. Super happy. Janel also was such a gem with helping my eval and gave me the most money. Thank you!!! read more

AJ made our experience super easy and seamless! He was very knowledgeable, professional and friendly. He understood what our payment needed to be and did his best to get as close to that number as possible! read more

Thank you, Mark, for helping me secure my new vehicle! This was truly one of the best car-buying experiences I've had. You were efficient, knowledgeable, and made the entire process smooth and easy. I absolutely LOVE my new car! Thank you for the exceptional service! read more

Thank you Anthony for making our family purchase easy today!! Answered all our questions that we needed to know!! ask for Anthony if you're looking to purchase your next ride!! read more

Shane is exceptionally knowledgeable, professional and excellent to work with. I highly recommend Shane for your car buying experience. 5 stars!!! read more

Anthony was GREAT! He welcomed us warmly and genuinely provided great service. At no point during the interaction did I feel pressured into buying. Thank you so much Anthony for getting me into a new car. read more

Easy process on a Labor Day weekend. AJ worked multiple times on lowering payments after the first showing of breakdowns. AJ was working hard and trying to get the right deal. And there was never any pressure, he just wanted us as a new customer. AJ deserves big kudos during the entire process. read more

This place is a scam. Their listed price does not include an extra $700 fee that isn't the document fee. They will not waive it and they get attitude when you ask about it. People working there gave two shits that a sale is walking out the door all for a bullshit $700 fee. Go somewhere else read more

I had an outstanding experience at this dealership from the moment I walked through the door. The entire process was incredibly easy, efficient, and well organized. The staff was friendly, knowledgeable, and made me feel welcome without ever making me feel pressured. They took the time to answer all of my questions, explain each step of the process, and made sure I was comfortable with every decision along the way. One of the things I appreciated most was how smoothly everything moved. The team respected my time, stayed organized, and communicated clearly throughout the entire purchase. What can often be a stressful and time-consuming experience turned out to be simple and enjoyable because of their professionalism and attention to detail. It's clear that this dealership values customer service and works hard to make the buying experience as seamless as possible. I left feeling confident in my purchase and grateful for how easy they made the entire process. I would absolutely recommend this dealership to anyone looking for a hassle-free, efficient, and enjoyable car-buying experience. I'll definitely be back for future vehicle purchases. read more

Ken was highly energetic and a pleasure to work with. The process was easy once we decided on the vehicle. The staff was great about checking up on us and all the expectations were clear. read more

EchoPark Automotive - Honest Review I recently visited EchoPark and walked away pretty unimpressed. The follow-up text I got asking for feedback felt like a box-checking exercise. I responded with honest (and polite) criticism--and, surprise surprise, no response. Apparently, unless you're handing out five stars and heart emojis, your opinion doesn't matter. (See attached screenshot for how well they handle customer feedback.) On top of that, they refuse to work with any bank other than their own financing. If I had to guess, that's where they make their money--by locking people into high-interest loans, especially those with less-than-perfect credit. Doesn't exactly scream "customer-first." The guy I dealt with withheld a ton of key info until after the test drive, then casually dropped that they couldn't help me if I came with my own money. So basically: cash buyer? Not welcome. That's not just frustrating--it's laughable. I'd honestly love to better understand what their business model is supposed to be, but no one will return my calls. That about sums it up. read more

EchoPark Automotive - Las Vegas - As you can see, it feels automated and it lacks compassion. It appears they are only interested in feedback that makes them seem glowing. - Used Car Dealers Near Me - Henderson, Nevada

Jacob Winder was an amazing Sales Rep! Ask for him and he will get you the best rate for the car you want! Let's goooooo you're the best Jacob read more

The advertised price of the car was $21000 the invoice price came to $28000. They wanted $500 [ refundable ] to hold the car for 2 days. They would not take my debit card , i was told to go to their web site ....... which did not work. I had a chance to review the invoice and found $3761 for FWS / VSC. Google AI said that was a gouging. They told my that Appearance Protection came with the car, on the invoice they charged $699,. SHOP ELSEWHERE . My mechanic was with me the entire time . read more

We recently purchased two family vehicles from Mike, and we couldn't be happier with our experience! He is, without a doubt, the kindest and most genuine salesperson we have ever worked with. Mike made the entire car buying process so easy and stress free the first time around that we didn't hesitate to go back to him a few months later when we were ready for our second vehicle. We also traded in both of our old cars, and Janel gave us the best offers we found anywhere during our search. From start to finish, everyone made the process smooth, honest, and enjoyable. We are extremely pleased with our experience and couldn't recommend Mike and the team enough! If you're looking for a great car buying experience, I could not recommend anyone better! read more

I just purchased a VW Taos from EchoPark and I'm very happy with it! Kalley was such a great help and was doing her best to get me the car that suited my lifestyle. She was approachable and was knowledgeable about the cars and the system itself. I test drove 3 cars here after spending 2 whole days at carmax with no luck, but it barely took me half a day to find the perfect car! Kalley worked hard to get us the best deal she could without pressuring us. I could not recommend coming here for a used car enough! read more

Mike Castello was great and we found the perfect car for what we were looking for in our budget. We traded in and bought. Very happy with the process. read more

Tavion and Janel were so amazing ! From the moment I walked in, I was greeted and helped immediately! Tavion made my first Tesla purchase so easy and not stressful at all! I definitely recommend coming here and seeing them both if you are looking into getting a car without the stress and overwhelming feeling other places give you read more

I had a great experience with Maricel at EchoPark! She was incredibly helpful with my car maintenance and made the entire process smooth, easy, and stress-free. Maricel was professional, knowledgeable, and took the time to answer all of my questions, ensuring my vehicle received the care it needed. The excellent customer service I received is one of the reasons I will continue to buy from EchoPark in the future. Thank you, Maricel, for going above and beyond--I truly appreciate your help! read more

I seriously did not want to write this review, however my experience with this place has been a little crazy. The CRT lite keeps coming on saying CRT reduce power,. This is the 5th time we have tried to reach out to get this fixed, why I'm leaving a review here is because I literally paid my 2nd car payment today we have it 2 months. We have brought this SUV back twice to be looked at , the last time they said it's all fixed with no problems, however the buttons on the steering wheel stick and are busted the sales manager said that was no right and they would fix it, he said he would have someone call us to set up at appt, no call. Now the light is coming on again. Also my brother In-law who bought there car literally 3 weeks before we did they are the reason we came to echo park, their car simply did not start today and they have to have it towed and looked at already. This is ridiculous they say they want to help but never have answers and we are stuck with this SUV that could break down anytime I pay 700 a month for complete trash.. STAY AWAY PEOPLS just so everyone knows!! We had to pay 1500 to this this POS fixed after having it 2 months we paid 3 payments wiry a supposed warranty! They lie and they are crooks stay away, thankfully we will be able to trade it in soon and go with another dealership asap! Stay away everyone!!! NIGHTMARE!! read more