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    Eco Highline Cleaners

    4.4 (43 reviews)
    Closed 7:30 am - 7:00 pm

    Services - Eco Highline Cleaners

    Clothing alterations

    Clothing mending and repair

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    Ineffective dry cleaning
    France C.

    In a nutshell: Dry cleaning services are not up to par with high-end garment handling. THE GOOD When is that time of the year to take fall and winter clothing to the laundry, because there are too many delicate/special care items you approach different cleaners to get a quote. From the different 5-star cleaners nearby I requested quotes from, were fast to respond and able to service my items within the same day of the quote. Because they are "eco" cleaners expect to pay above average for the same servicing at comparable establishments. THE BAD From all the garments I've got serviced, pressing could have been better because men's pants edges are what gives them elegance. Light color garments such as my sportswear were not immaculate, they were not able to fully remove soil stains. Mind you, my garments did not have wine, earth, grass, or any impossible stain to deal with, overall it was a mediocre job with most of the pieces. When I was picking up part of my order, not all were ready within their estimated time frame. The manager had someone complaining over the phone, and even though I am aware any business can have difficult or unreasonable clients. Things didn't click until I got to my place and inspected the garments on closer inspection. THE WORST I have a Super Puff coat (pictured) that, because of the fabric and color, I called beforehand and even sent them a picture of the coat to make sure they had experience cleaning this type of fabric while preserving the puffiness of the piece because otherwise, it would flatten out. Sure, yes, no problem. When I dropped my garments I even reiterated to the manager for them to be sincere and tell me if they had or had not experienced servicing this type of coat... When I went to collect it, not only it came back flat as a paper sheet, they couldn't restore the coat to its original color bear in mind I bought it in January. As I complained to the lady, the manager just nodded and said they'll take care it of and that he will call me. He never did, after calling twice found the jacket was "serviced". I go pick it up and they somewhat made it puffy again but as you can see, they were not able to do 5 stars job. If you compare the buttons to the fabric, you can really tell the difference. At that moment I understood that was the best I was going to get out of them so I paid and left.

    Kaitlyn Y.

    Finally I found a spot to tailor my dresses!!! Amanda and Jason is very helpful. Amanda is very tentative to tailoring my dresses and they are perfect. Usually pick up time is quick too! I also drop off my laundry and dry clean here, they always do a fantastic job and quick! I've had dry clean jackets that have a big fur and it came back phenomenal and like brand new! I will def come back for dry cleaning my expensive clothings/ jackets.

    BEFORE hemming and take in, dress was very long and there is space in my waist and hip area.
    Kristy M.

    I went here to get a dress taken in and hemmed. They did an amazing job and really helped me fit into a dress I needed for a wedding. The hemming was perfect. They were super attentive on length and marking non permanently so that they could hem and take in the right amount. My dress was three-layers so she took in all three layers and it looked amazing. Stitching was impeccable and looks so professional. The hem was the perfect length. Tip is to bring the shoes you plan on wearing so that they can measure and make sure it will work perfectly. For me, I wanted the dress to be just long enough to cover most of my heels so it wasn't awkwardly short but I didn't want it too long that it would drag. They helped perfect this dress and made it for ME. Very happy with the results and the pricing is pretty fair considering the challenge of the project.

    Amazing Mask Necklaces for $10!
    brian b.

    Superb dry cleaner and tailor in West Chelsea! They're always friendly and attentive with exceptional care to my clothes from cleaning to tailoring. Jason, Amanda, Kathy & co are the best.

    Dress hemmed but very visible
    Neha A.

    I had 2 items tailored here and one was done fairly well but the other wasn't great. I had a dress shortened for $20 and the stitching was very visible (not straight either). Would have been better stitched on the black line of the dress and now it looks a bit ugly.

    Amateur alteration work

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    2 months ago

    Quality work!!!!! A1! No other place is touches my varsites or minks!!! very professional setting

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    2 months ago

    I love this place they have great service and friendly people that works there. they always on time with their deliver.

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    3 years ago

    Moved into the area not long ago and it was pretty tough to find a good place but I think I found it. They do really well with stains

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    3 years ago

    Amanda is the best tailor! My blazer was falling apart and she saved it. I was in a jam because I really needed it for a meeting.

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    7 years ago

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    3 years ago

    Best cleaners in the neighborhood!!! Amanda is an amazing tailor! She does great work. 5/5 !

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    Review Highlights - Eco Highline Cleaners

    I'm really particular about how I get my clothes altered and thankfully Jason (the owner) helped me out so much.

    Mentioned in 8 reviews

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    The Stitch

    The Stitch

    4.8
    (66 reviews)
    $$

    I needed to have my rhythm dress altered a week before a dance competition. I completed the new…read morecustomer form on their website and I received a response in less than 1 business day. I explained my competition was less than 2 weeks away and needed to alterations. Alessandro was able to schedule a fitting appointment for the very next day and they were able to expedite my dress. I was able to pickup my dress three business days later. The team at The Stitch are not only friendly, aattentive, they also take the time to explain the work that will be done and provide suggestions based on their extensive knowledge and experience. I highly recommend The Stitch to anyone looking for alterations, garment design and more.

    Unfortunately I had a very poor experience here and will not be back…read more For starters you have to enter a fabric shop and descend the stairs in the back of the shop to get to where they do the alterations. The place to change was simply a thin black fabric sheet that was nearly see through strung up next to the water heater/furnace. Needless to say this made me very weary of changing knowing there were many men in the shop just on the other side of the curtain. I had a bridesmaid dress that needed to be hemmed and brought it in without bothering to bring the high heels I intended to wear with it because I was experiencing some foot swelling and they wouldn't have fit my foot at the time to begin with. I immediately addressed this with the person marking the dress and told them my heels were about 4 inches high so to please add on an additional 3- 3 1/2 inches to the height indicated so the dress would still be floor length when I wear the heels. The communication between myself and the person marking the dress was extremely clear and there were even written notes indicating the extra length to be kept on the dress. I was surprised by the price for the hemming, but they justified the dress was 3 layers and I had to pay prior to them doing the work and they even asked for a tip upfront too! I left the shop confident everything would turn out as expected, as I assumed the high price would guarantee a job well done. Within a week the dress was ready for pickup and I check the seems before leaving, but do not bother trying on the dress as I trusted they did exactly as we had agreed upon. The seems did not look very nice to me, a touch sloppy and wasn't completely straight, but at the end of the day I knew no one else would be looking closely so I accepted the dress and left. I tried on the dress at home only to find out it was even shorter than where the markings were during the fitting! Even flat-footed without any shoes on, the dress did not touch the ground. It was a disaster once I put my intended high heels on and it was the equivalent of high-waters but with a dress. In a panic I text or email them and even provide photos. They say I could bring it back, but by that point I only had a few days before the wedding and even if they let out the seems, one inch of fabric was not enough when it was missing at least 3 inches! They did go so far as to offering to purchase me another dress and to redo the hemming which I do think was above and beyond in attempting to make it right, but the dress was a special order color and there was no way to get another one in time. I finally spoke to the bride who just didn't want to risk the dress getting more messed up and asked to keep it as-is and the final resolution I received from the business was just a vague offer to discount a future service, no offer to even partially refund me for the poor work that had already been paid for. I ended up having to wear some much lower shoes and just bend my legs a bit in the photos so my dress looked the same length as the other bridesmaids. Overall my experience here was poor and I wouldn't want to risk another special occasion garment coming out not as expected. With so many other shops offering alterations in the area for a similar or cheaper price point I would choose another place.

    Eco Highline Cleaners - sewingalterations - Updated June 2026

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