I had a great experience at this UPS Store. I arrived right at 8:00 a.m. when they opened, and I…read morewas helped immediately by a very kind gentleman. I needed to make copies of some documents but couldn't quite figure out the copier, and he happily stepped in to help without hesitation. When I mentioned that I needed to ship the documents using a prepaid UPS Express label, he noticed I was about to use a small envelope. He immediately let me know that my prepaid label included a larger padded Express envelope at no extra cost and went ahead and got it for me. I really appreciated that he took the initiative to make sure my documents were packaged more securely instead of just letting me use what I had. The customer service was excellent from start to finish. I also noticed the sign mentioning that the store is locally owned and operated, which was nice to see. I was in and out in record time, and the entire experience was smooth, friendly, and efficient. It's clear they genuinely care about their customers. Highly recommend!

BUYER BEWARE!!! This business sells a book of stamps for $30…read more The cost of a book of stamps is $15.60. I thought it was odd when the last thing the young lady checking me out said was, there are no refunds. Driving home I started doing the math in my head. WOW a $14.40 profit. When I called back and spoke to a manager, I was told this was a covenience charge. I have contacted my credit card company to dispute this charge. I will never walk into a UPS Store again!

The service at this FedEx Office Print & Ship Center is absolutely outstanding!…read more After a very bad experience at another business which was supposed to offer FedEx services, I had to go to the real deal and just ship my package directly from the professionals. This location is located around the North Star mall area, next to Twin Peaks. This plaza is usually pretty busy and parking can be tough, however they have reserved parking spots for FedEx customers just across from the store. The manager for the store was very welcoming and she was able to help me send my package with no problem. I also liked the she walked me through the different shipping options and was able to send it at a cheaper rate than what I was planning. Also, I noticed the manager was bilingual and was helping someone who only spoke Spanish, which I thought was really nice. Overall, great experience at this location and will definitely be coming back!

I am completely dissatisfied and disappointed with my experience. I went in seeking assistance with…read moreflyers and was trying to explain what I wanted to accomplish, including adding my flyers online. Before I could finish explaining, the gentleman immediately cut me off and said, "Oh yeah, online is the best way to get your flyers," and essentially brushed me off. I would not recommend this location to anyone looking for personalized assistance or professional customer service. A little patience and willingness to listen would have made a significant difference.

I was really impressed with the whole process from when Chris Well came to give me a quote. He was…read morevery professional and personable...he even dealt with my crazy loving dogs while doing his surveying. Days later Chris kindly followed up and answered any questions we had, which was a lot since it hadn't moved in years. Few days before the packers arrived, Amy Cortez called and communicated about our packing day and moving day. She even called me on those days to check in and see how things were going. Such a sweet gem to deal with during a stressful time. Packers and movers were amazing! They hustled and worked so well together to get the job done right. They even protected my floors and walls as they moved our items out of my home. Great job, Leo and Charles!!! Thank you guys!!!

BEWARE of Dependable Relo…read more They are nothing but sneaky thieves. I had them pack up items, some of which I had gotten while traveling out of the country, and move me from Round Rock, TX to Brunswick, GA. These items purchased out of the country were not replaceable. They packed up my whole house, and I paid them in excess of $8,000.00. The whole time they were packing they said don't worry we pack your items as if they were our own. Well it that's true they must not have anything left. After the move I filed a claim with them, providing them all the information they requested including pictures of all the broken items. I had a $5,000.00 leather couch which they tore and lots of glass tables that they scratched. Also, a glass shelf that when it arrived was smashed to pieces. All in all, the file I claimed with them was also about $8,000.00. My sewing machine and sewing serger were packed in a very tall box. The sewing machine and sewing serger were on the bottom of this tall box with nothing protecting them and things thrown on top of them. They settled this claim by giving me $180.00 and said I signed their papers, that said things were broken before leaving Texas. When they finally get you packed, they give you about 15 pages to sign off on but do not explain anything. Well, if you are moving like me, we were hitting the road immediately and had a 16-hour drive ahead of us. I usually read before I sign but I was in a rush to get on the road. As these 15 pages where shoved in front of me I just threw my signature on them. That part was my mistake. They use initials which I thought was the initials of one of the movers, but they were initials such as SO for soiled, etc. They had initials next to every item they moved and said everything was ruined in one way or another before they loaded them up. I am meticulous about my belongings and I know their paperwork is a lie. My tip to you is to first, DO NOT USE DEPENDABLE RELO, and second, if you do get on the road the day after and do not worry about how long it takes you to read and go through 15 pages. Deborah

Amazing service, totally professional. Very friendly staff and very knowledgeable in what they are…read moredoing. I had some maps laminated there this afternoon. I brought them in, and as I was talking to another customer standing there, they laminated both maps and returned them to me in minimal time. The quality of the mapping lamination was great. The young lady that did the laminating was very knowledgeable, professional, courteous, and seemed very happy in what she was doing. The cost of the lamination was very reasonable. The store was very clean and well lit. The items I looked at, were very well organized and easily to locate. I would highly recommend this Staples on rim Drive.

If I could leave 0 stars I would. Luke was fairly nice but whoever the female working the front end…read morethis evening (7/1/26) was has the worst customer service I've experienced in a long time. When asking a clarifying question about my transaction, she was condescending and outright rude. Her snappy attitude cost this location at least $100 in sales tonight alone, no clue how much I would have spent in the future.

I have rented a 10 ft truck from this location. i was qouted 78$ total when i returned the trUck…read morewith gas to the same level. i was told all is good but when i got the email i was charged for gas 12.75$ and 15.69 $ credit card fee. SO FROM 78 TO 98$ when i called to get info i was told call 1800 uhaul. STAY AWAY FROM THIS SCAMER.

Goin' Postal offers a variety of services from shipping via USPS, FedEx and UPS - as well as other…read morecouriers - to certified background checks, computer use/rental, faxing and box rental to receive mail. Goin' Postal sells shipping supplies and will assist you in packaging your items or they have plenty of room for you to package your own items. If shipping with a courier, they have free supplies to use. They also have a scale to get an accurate weight. The employees of Goin' Postal are very knowledgeable, helpful and friendly. If you call to let them know you are bringing a package to be shipped, they will ensure the courier does not leave without your package (within reasonable times, of course). There is always plenty of parking and they also have a cart if you have a lot of packages or have a heavy package and will assist with getting it into the store. I highly recommend Goin' Postal for shipping packages as well as for any of the other services they offer.

Got my grandmas Christmas tree to her before Christmas and they were so helpful and nice! Would…read morehighly recommend!

This place exceeds customer expectations and quality. I recommend this establishment.read more

The owner of this particular 1/2 price boxes is amazing!!!…read more Helped us put together an art print box. An unusual size, that fed ex did not have. Got us the right boxes and helped us put it together in her store as she wasn't very busy at that moment. So if you need box advice, boxes, shipping supplies and just a very nice person, go to this store!

This place has all your packing and moving needs. Plenty of different box selections to help pack…read moreand arrange various items. All kinds of additional supplies to assist with packing. Most importantly you really can not beat these prices! I found they also had great service. Great service.

This moving business is the best! They were quick and efficient with the move. What I love the most…read moreis they kept my furniture safe and handled everything with care. Eric and Joaquin were kind and had great communication!

I moved from Austin to San Antonio. There were 2 movers which were efficient and careful in loading…read moreand unloading. I got a discount on the cost of moving. The only thing I didn't like was finding out I had to pay a card fee of $24.00 adding to the cost of moving. I would prefer to have known this ahead of time. I was told I could pay cash but who carries that much cash. I never paid such a high credit card fee just to use the card.