EcoCare Pest Control was great! They came out to treat a woodworker ant problem and included two visits in the service. Quick, effective, and super easy to work with. I really appreciated the thoroughness. Highly recommend. read more

My entire experience with this company was awesome! Their customer service rep was lovely. She set me up with an appt within 48 hrs. The technician, Steve, called when he was on his way and he showed up on time. He was patient with me explaining the raccoon issues we were having. He did a thorough investigation and then sealed the entry point right there and then. He then called a handyman for me who showed up within 40min to finish the job. The handyman was also great to work with and his quote was completely reasonable. The whole issue was resolved so quickly and easily. It went way better than I could've hoped for. I would absolutely recommend this company!!! read more

Great customer service, the care team solved my issue, fast and efficiently. Very happy with this company.

I am such a fan of EcoCare. We have the annual pest insurance, which means we get 4 treatments per year, but the EcoCare team always goes above and beyond. If we ever have any pest problems, we can call them and they send someone out to spray, usually within the same week. My partner HATES spiders, and we really notice the difference after the treatment. Also, the customer service is phenomenal!!! Kristin and Diane are always so sweet on the phone and take really good care of us. read more

These folks were great! They provided a comprehensive approach to ensure no more entry of squirrels and then cleaned the attic and replaced the insulation. All interactions with the EccoCare team were great. Their services were really appreciated! read more

I paid $400 for them to come out and spray for ants, the day after they allege they sprayed my house still had ants everywhere. I don't think they did a thorough job, nor would I recommend them. read more

Patrick was extremely helpful with the removal of a pesky squirrel in our crawl space. Thanks Patrick!!

Steve at ecocare is the man. I called ecocare first, with an unidentified rodent problem. I ended up hiring a different company. Two months later, this week, I begged them to come back and trouble shoot b/c the company we hired had ostensibly covered all the possible entrances to our house but hadn't caught a single rodent, and we could still occasionally hear something in our wall. Steve showed up two days later, got on our roof (where no one else had previously been), and identified a few other potential entrances we should cover, preventively. Then, gloriously, he figured out our current problem isn't mice. Or a squirrel, the other company's new working theory. It's a freaking sewer rat, and it's coming up from the ground around plumbing inside our wall. Disgusting, but crucial to know, and of four technicians who've been to our home, and more who I've described the problem to on the phone, he's the only one who figured it out. (He also has a cool wildlife/park ranger type vibe going on, like nothing could faze him.) Call Steve, you won't be disappointed! read more

We naturally freaked out when we discovered baby mice in our house. Steve from EcoCare came out the next day, inspected the interior/exterior, and put my mind at ease. Gave me some tips to prevent pests from entering and told me how/where to set traps. Didn't see anything to warrant regular service, so no pressure. Just a straight shooter with a ton of expertise! read more

Over a month ago we purchased a bag or rice from the grocery store and stashed it in our "pantry drawer" in our tiny condo kitchen. Little did we know that it was infested with pantry moths! As soon as we saw the moths emerging we cleaned, put out traps and still had moths. So I called almost in tears EcoCare pest solutions. From the first phone conversation in making the appointment for a tech to come out, I felt assured that over time, the moth problem would be history. David came to my condo and spent almost an hour going through my kitchen (it's tiny) and said I didn't need to spray. He gave advice, told me I was doing the right steps and in about 6-8 weeks, the moths would be gone. And if it became worse he would be over immediately and spray. And after his advice and the time with me, David didn't charge us! Unbelievable service! I took cards from David and I have been letting everyone I know to give them a call. The moth problem is resolving as David promised. And I can't recommend these folks enough! read more

My family hired these crooks to vacum crawl space and lay down vapor barrier and seal up areas for mice to enter up into the house. They provided pics afterward to show the completed work. When someone went into the crawl space to double check, it was discovered that they had NOT sealed up the multiple areas per contract and dried feces showed they had not vacumed up all debri from larger animal s down there. They are very friendly and say they pray before work every day as the entire staff are devout Christians, so how they get 5 stars I have no idea. I suspect because they take out the bad ones off their website and becaue people would trust them and not go into crawl spaces to double check their work. Also, they advertise they have a AAA rating with Better Business Bureau, but know that this website has not taken complanints for years, only comments can be entered on the site ...Better Business Bureau simply doesnt not operte like it used to, Please be on guard with this company read more

This company is so awesome! Today we called with an emergency situation, not even at my house, and they responded ASAP! I'm ever so impressed! I think I've been using their services for about seven years and I still would not go anywhere else. The annual plan is affordable and easy! read more

Chris and Steve just left my house after a very complete inspection, quickly identifying the problem. I highly recommend this company and have used them at least 3 times over the years. thanks. read more

I have used these guys for the last 3 years. I have moved recently and they still thankfully serviced my area. These guys are super knowledgeable, respectful of you and your home, and always so informative of the problem at hand! I had Paul Merchant come out to my apartment to treat what may be carpenter ants, but little did I know there's a lot of ants in Oregon so it may not even be that type of any so he gave me a lot of information and even left his business card so if I see another little bugger I can send him a picture. Very nice guy and super helpful! Thanks to EcoCare for always taking care of everything, y'all are the B E S T! :D read more

We actually owe a huge thank you to EcoCare - we had them come out to assess a rat issue (they were seen in our front yard). David did a thorough walkthrough of our property and explained all of the areas he saw potential issues as well as how they could help. But before we took any pest control action, he highly advised me to have our sewer scoped. He suspected the rats were around due to sewer line issues - and he was RIGHT! Thanks to the rats and David's expert knowledge, we had our sewer line scoped and replaced and all before we had an imminent sewage back-up into our home! I will be eternally grateful to David and EcoCare and highly recommend working with this company! read more

We've been working with Ecocare for 6 months now -- and we've probably had them to our house at least 5 times in that period. Each time they've come, they've been very nice and polite and they sound knowledgeable. However, we've only seen our ant problem get worse during this time -- and no amount of spraying has gotten to the root of the problem. Now instead of having lots of ants crawling into our bedroom window and onto us while we are sleeping, the ants crawl through whatever poison Ecocare has sprayed, and they die in piles of 10-20 on our window sill and on our bed. Very gross. So much for the promise they gave us so many times of "they'll pick up this bait, take it back to the nest and your problem will be solved." read more

Thanks to David at Ecocare, we learned we had mice, not rats. Whereas both are rodents and need to be gone, health-wise, our maintenance and long term care down the road shouldnt be as severe as mice don't do the structural damage to homes rats do... Ecocare was recommended to us by two friends who each used them and we will be recommending them! read more

I had a mysterious mound in my garden this morning that I was worried was some sort of bug hive. I sent a photo to the lovely folks at Ecocare and they were able to identify the mound as a non-toxic mold just from the photo. Thanks so much for saving me from paying for an unnecessary site visit! read more

Brandon's knowledge of rodent behavior is PhD level. He is super informative and professional. He is also super responsive. I am about to put my house on the market and needed to move forward quickly with treatment for mice. Brandon came to my house for an assessment on a Thursday. He usually doesn't work on Saturday but he was willing to set me up with extensive traps throughout my house two days later, on a Saturday, in order to get the 3-month process started as quickly as possible. What struck me about his approach is that he just doesn't want to put a band aid on the problem, he wants to get to the root of it. He strives to forever eradicate the issue. The office staff is also very nice to deal with and communication is excellent. Highly recommend! read more

My neighbor and I had 3 estimates for mouse/rat control. Ecocare was by far the best...Daniel was much more thorough than any company with similar fees: he crawled under our houses, in our attics, on our roofs. Inspected our garages and sheds. Made suggestions as to how to help reduce the likelihood of critters hanging out on our properties. And of course set traps, etc. He then returned to clean out the eaves in my garage from a prior rat condo...oh and not only is he very knowledgeable about rodent behavior but he is also an awesome guy! read more

We called and had an appointment scheduled for the technician to arrive today between noon and 1:00 pm. We didn't hear from the company and nobody arrived. We called and they said the tech would arrive in about 45 minutes, that he had broken ribs and was moving slowly. A company that cares about its customers would have called to notify us of the delay or to reschedule. No phone call or notification of any kind. We had to take time off of work to be here for the appointment. It is not acceptable for a firm to treat their customers this way. A simple phone call is the least you could do. read more

They're really knowledgeable about the local ecology and give honest recommendations. We had David come out to our house to take a look and he thoroughly explained potential problems and solutions. Seems like they really care about providing honest solutions and gave me the impression that the company is genuine. Would recommend! read more

AMAZING! I cannot express how nice, helpful, fast, and well this company does business. We called due to rodent issues and they were quick to have Jimmy come out to inspect our property inside and outside of the house. He was very nice and did a very thorough job. After inspecting he came in to explain what/where he was going to place the bait traps to see what specific rodents he was dealing with. After a couple of weeks he came back to check in and explained all findings with a plan to eliminate the issues. After a couple of check ups and removal of some rodents, we have not had issues and will definitely call him any time we need help! He offered amazing help, service, and genuine interactions every time! We cannot thank you Jimmy and your team enough! read more

In the middle of the pandemic, EcoCare nevertheless got a technician out to me within 24 hours to help with a worsening ant invasion. Ethan was prompt and helpful, explaining every step he took and what I could expect. Highly recommended! read more

When I was 10 I thought that Farmer Fitzgibbons & his cat were the Abbadon & Verdelet of kiddie hell (you know, the place with the nine circles, not the four Swedes altho I've heard they devour souls as well). Now that I'm decrepit, no longer believe in the great pumpkin, & have to crawl down into the basement (alone!!) to do laundry, those cute furry cartoon critters inspire more palpitations and shakes with a few high-pitched squeals thrown in for good measure than warm fuzzies. Um, yeah. Did I mention that my rowing machine resides in the basement & who wants to be jumped by a gang of rodents while rocking out to Fluke & burning kcals? There's cardio & then there's cardiac, ya know? Anyhoo, Despereaux may be dashing & adorable on paper but in the fur while sorting your socks? Not so much. Luckily, one of our friends had a pest problem involving a 20-nothing, bedbugs-cum-fleas, & had a great experience--with Ecocare, not the rest of the unholy ménage & gave us their contact info. Set up a $75 inspection with them within a few days that was thorough and informative. Miles was punctual, friendly, and very good about explaining his findings and reasoning; all this while crawling around looking for ratty entry points. For those of us with furry critters of the non-rodent variety, poison-based pest-control is not an option and glue traps would be a joke if they didn't just piss off these hirsute harbingers of plague (Yersinia pestis all the way, baby). Apparently full grown rats are about a foot and a half tip to tail, around 1-2 lbs, and can easily cart a glue trap or two around while working up a berserker meltdown. Ecocare uses a box trap that's baited with peanut butter that will deliver a lethal electric shock once the rat enters the trap--quick, relatively more humane death & no worrying about a rat wandering off & dying somewhere you can't find them...until the smell makes you want to move to Botswana. He discussed the most likely entry points with us as well as solutions for sealing them off (which could be done by them or us) as well as giving us his professional opinion that our particular Rattus portlandicus was likely a one & done since there was no further evidence beyond the initial excrement gift basket that they were still there which was very refreshing instead of trying to lock us into a 3 month deluxe $250 rat hunt. Needless to say, I'm glad that Nicodemus et al have moved on but if they have another layover, I've got the ultimate Farmer Fitzgibbons eviction service on speed dial. read more

We called EcoCare because we were unsatisfied with the inspection and services of another company we tried. It was easy to schedule an appointment, and the staff was kind and helpful. Steve from EcoCare was prompt and communicative upon arrival at our home. The inspection he performed was incredibly thorough. He was happy to explain his process as well as answer follow-up questions. We feel he was incredibly knowledgable and his inspection was exhaustive. We highly recommend anyone seeking pest solutions contact EcoCare; from start to finish, they were professional and helpful. read more

An awesome company to work with. Kind and courteous people on the phone and in person, and their 6 month guarantee is awesome. The solution they use on the inside is totally human and pet friendly, which is cool for people who have pets or who eat off floors. And it's been almost a year now and no more pests! read more

We are in a new home where upon moving in we discovered a mouse problem. I personally had tried capturing these little guys but after the 10th one I had had enough! I emailed ecocare via their website and they had someone out here within a week. Brandon, the technician, was extremely patient with our million questions and really took his time to make sure that we were happy & taken care of. In speaking with him you can tell this man really knows his stuff and is great at what he does. It's been two weeks since he's set traps out and thankfully I haven't heard or seen any little guys running around. Hopefully the trend continues read more

We moved into our new house in November 2015. The following September 2016 I had those annoying little soil/sugar ants in my kitchen and 2nd floor bathroom (little pests were in my walls!). We found Eco Care and they came out and sprayed for us. Unfortunately, the little ants came back this March 2017, just in our 2nd floor bathroom (apparently the walls are a lovely place for them) so we had tech Jimmy Johnson out today and he was great! We've got a plan for recurrences, he was professional and funny and just an ease to work with. The response when we called last week was very quick as well and the gal on the phone was super helpful. We really appreciate the great customer service and care for our home. Eco Care has been added to our permanent vendor list to deal with any pests. Highly recommend them if you have an issue. read more

I had a horrible ant problem. They had gotten into the walls and were dropping from basement recessed lights. Terrifying! I tried all natural methods, and finally needed help. I asked friends who they'd recommend and Eco Care came up several times. So glad I called them!! The first time they came out, poof, no more ants for at least a few months. I had to call them back as I started seeing a few ants here and there, and that usually means many are on the way. Every time the techs were right on time, courteous, and did a great job in an efficient manner. I was worried about killing bees along with ants, but I had more bees this year than last on my garden flowers. Highly recommend. read more

We were inundated by ants our first summer in Portland 4 years ago. It was terrible. We tried to use the sprays you can buy at Home Depot and failed miserably. We called Eco Care - they were friendly, fast and effective. Now, when we start seeing the ant piles on the sidewalks in the Spring, we call Ecocare. They take care of us without breaking our billfold. read more

I called on Wednesday and got an appointment for Friday. The scheduled time came and went. I called and they told me I was not on the schedule and the person who I talked to was not in that day. They said someone would come out at the end of the day and, here I am... the appointment time as come and gone AGAIN with no phone call and, of course, the office closes early on Fridays. What a complete lack of customer care. I'll be going somewhere else. read more

Scheduled EcoCare for critters in my attic. The appointment was for two weeks out because they were busy. Called them during the second week to confirm date and time (8 AM--9 AM), and they said all good. Tech did not show up as scheduled, so at 9:20 on appointment day, I called to find out where the tech was. EcoCare said he had a home emergency and couldn't come. Office gal claimed they called me and left a message about the cancellation. I was home all morning and there were no calls and no message, and she had the correct phone number on file. Asked if another tech could be substituted, she said no. It is really poor customer service to claim the company called and left a message when it is so obviously a lie! Also really poor business practices to not have an extra or floater tech to cover for such situations. A lost day of wages for me. And I still have to deal with finding another company. NOT HAPPY! read more