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    EcoClean Restoration

    5.0 (1 review)
    Open Open 24 hours

    Services - EcoClean Restoration

    Mold remediation

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    1 year ago

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    Rapid Response Restoration

    Rapid Response Restoration

    5.0
    (29 reviews)

    We had a fantastic experience with Rapid Response Restoration. Last fall, we experienced an…read moreemergency plumbing failure that lead to our finished basement floor being dug up to conduct the repairs. Our insurance made us whole on the plumbing work, but fought us on restoring our basement back to its previous finished state. This is where Rapid Response came in. After reaching out to Rapid Response and hearing our situation, Daryl reassured us this is their speciality and they will work with our insurance. From there, Rapid Response took this nightmare off our hands and communicated clearly through the entire process. Daryl was on the case and received approval from insurance to replace our entire floor. Seth and team worked quickly and did a fantastic job. Becky and her guys arrived promptly every day to complete the work, kept us informed of the status of our project at all times, and caused minimal impact to our daily life. We were even able to easily maintain our work schedules while the repair work happened. We could not be more grateful we found Rapid Response. They truly lived up to their name and made what would otherwise have been a bear of a project into something much more manageable. Now, our finished basement looks beautiful, and we'll absolutely think of Rapid Response in the future when we need other home improvement or repair work done. Thanks, Rapid Response Team!

    When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

    1-800 WATER DAMAGE of Northwest Baltimore

    1-800 WATER DAMAGE of Northwest Baltimore

    1.0
    (2 reviews)

    Definitely a scammer company. From first contact, you will speak with the owner and then never see…read morehim again. 2 or 3 guys will show up on his behalf, with 1 of the guys acting as the assessor of the damage. He then will start to bring drying machines into your home and will tell you that areas that you know were not affected need to be repaired. If you ask for an estimate, they will tell you that they will give you one in 4 to 5 days while the drying machines are doing their magic. On the 5th day , there still will be no estimate , but they will attempt to leave the machines in your home for addition days. When you attempt to reach out to the owner, he will fast talk you and convince you to leave the machines running for a few more days, but still won't provide any numbers. Once you decide that you will shop around your services, they will then send you a bill for 5-8 thousand dollars, claiming that that was for the machine usage. On the invoice, they even charged a "Set Up" fee for simply plugging the machines in. You also will get an electric bill double your normal amount due to the machine running inside of your home. READ CAREFULLY: DO NOT LET THEM DEAL DIRECTLY WITH YOUR HOME INSURANCE AGENT OR BE PRESENT DURING YOUR INSURANCE ESTIMATORS WALK THROUGH, AS THEY WILL GET YOU TO SIGN OVER THE ENTIRE INSURANCE PAYOUT BEFORE EVEN STARTING ANY WORK. The assessor will demand to be present with your insurance inspection, just to get a look at how much your insurance company is willing to pay.

    After having them come out to do mitigation quickly, they dragged their feet on giving me an…read moreinvoice with things like TBD as a completion date, misspelling address, misspelling name and a general lack of attention to detail. After waiting a month to get correct paperwork, I finally went and paid them off and decided to go with another contractor. When I went to pay them, they tried to raise the bill by $600!!! They finally agreed on the original agreed upon price with the insurance agent. AVOID this company at ALL costs as they are dishonest and constantly trying to increase the bill. I am thankful that I no longer have any business with them.

    EcoClean Restoration - damagerestoration - Updated July 2026

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