Both Landon and Will J were very friendly and professional. This was my first treatment today.

It's a scam. Don't get trapped by their sales tactics. The salesperson hides key details upfront, makes you sign on their iPad without reviewing the contract, and later you'll find yourself paying much more than what was initially discussed, with no option to cancel the service. read more

I hope more people see these reviews and don't answer the door when EcoShield comes knocking. It's the same story over and over? Fast talking sales guy promises you can cancel at anytime, you sign a quick electronic contract, don't read that they charge a $200 cancellation fee for services you no longer need/want. They sent my $200 to collections. I hope this company implodes and goes bankrupt for their unethical practices. read more

Terrible experience. A complete scam! I wonder how a business in this scale fails to deliver a good job. Many visits by this company at our house. Yet, the problem is not solved. We see spiders, bugs and different types of insects everywhere in the house. We naturally called to cancel the service but they charged us with cancellation fee. It doesn't matter if we have a contract, but when you have failed to deliver the results we intended to have by using your company, you must be so professional to not charge the customer upon cancellation. Not moral at all! If you don't want to waste your money as a customer, try to find another RELIABLE company for the job. read more

Tyler rang the bell but I did not hear it. But that plus the heat did not stop him from performing the job in a professional manner and efficiently with all of the points covered. Excellent Job, Tyler!! read more

Update-July 21, 2025 STAY AWAY FROM ECOSHIELD AND LYING SALESMAN, LIKE BRYCE!! If they come knocking on your door, selling their bogus services and misleading promises, slam your door and lock it tight!! Make sure you avoid getting involved with them, at all costs!! It will save you from dealing with a lot of BS! ECOSHIELD, the sales people, (Bryce specifically) and their account managment people, (Justin) are a complete JOKE!!!! This dishonest and deceitful company is still trying to charge my credit card for one unsatisfactory application/service, using phony products and services never rendered!!!!!! Are you kidding?!?!? This company is unbelievable!!! STAY AWAY!!!!!! I will let the BBB, my bank and my attorney deal with this matter! Your company is a joke!! Everyone one I have dealt with, your sneaky, lying, creep of a salesman Bryce Lungaretti, your deceitful and disingenuous customer service staff, Jhay G, Kerstein, Rein and Justin and your inept service tech, Julius, are bunch of incompetent idiots!! No wonder all of you work for this dishonest, fraudulent company......probably can't get hired at an honest, legitimate company!! read more

The absolute worst customer service and sales. The sales rep assured me I could cancel anytime and when the service didn't work to reduce or control ants around my house, I called to cancel and was met with a very rude person who would not take no for an answer. I specifically asked the rep when we signed up if I could cancel without a fee and he said that was no problem and gave me the number to call. I was told when I signed up that it was for a year so I agreed and thought it can't be that bad but the stuff I had been using from Menards for the last 10 years worked better than this stuff. When I went to cancel I was informed that my contract was actually for 2 years. I never would have agreed to that. The person kept trying to convince me to keep the service and was not listening to my very valid reasons for cancelling. Now I'm left with bait traps around my house that I do not want and they are refusing to pick them up even after the tenon the phone told me they would. This company is complete chaos- stay away unless you want to be stuck with a huge cancellation fee. If I could give zero starts I would. read more

Door to door sales person tricked my elderly non-english speaking mother into thinking that their service would "Never allow ants in the house again" for $165. He left after taking her credit card information, but did Not give her any receipt or business card, anything with the company information on it. The next day, she told them she wanted to Cancel the service and they said ok, no problem AND THEY CHARGED HER CREDIT CARD THE FULL FEE ANYWAYS!!! BE AWARE OF THESE SCAMMERS! read more

The technician Justin came out and did a fantastic job for our spiders and webs. Very courteous and friendly

Terrance came by for our first treatment today. He was friendly and efficient, listen to and addressed my concerns. We are looking forward to working further with him and to getting rid of the ants around our house! read more

Their representative knocked on my door despite the no soliicting sign, refused to leave when I pointed it out, then started filming me in a clear attempt at intimidation, and gave his name as "tommy toughnuts". Never never never hire these people. read more

These guys are relentless sleazy salesmen that constantly knock in my door and bother me while I'm busy. I have a no solicitation sign and yet they still bother me. I should report them. They do it every single year. This year, I decided not to open the door and entertain their sales pitch because in previous years, when I open the door, they drop off ant eggs inside my house and on my door step. It's always funny that a few days after they leave all of the sudden ants show up out of nowhere. They are sneaky about it!! A friend of mine told me they also slip eggs into her mailbox, on her mail, and on her packages sitting at the front door. Just be careful of these frauds! Look around your front door after they leave. That's how they get their business. read more

Andre is been great as always and best to his job,, very satisfied with his work, he is very professional and dedicated to what he does..

Horrible work, did not spend anytime to do the initial treatment correctly. Still have pests and I have not wanting of their service. The say the initial treatment could be done and could cancel any further treatments if not happy with the work. That statement is a lie and they say you are in a contract and will charge you for breaking the contract. What BS from this company. Do not engage with this type of operation. Run. read more

I have 3 no soliciting signs AND a sign that says do not ring the doorbell and this eco shield solicitor opened my outside door to knock on my main door and then RANG the doorbell. Seriously? read more

Shout out to Mike for the most fun sales pitch I've ever had. Most people who stop by the house selling something look miserable. He was a great rep for his company. Give this kid a job higher up being the face of the company in social media and send him to pitch businesses at chamber meetings. Might do something for your yelp ratings! read more

We got scammed into an expensive 2 year contract. The services do not work given the requirement to call back to address spiders and ants. The follow up time could take weeks before they get to you. Do not waste your money and time. read more

WOW--She was awesome....She even went UNDER our deck (in the mud) to spray for the spiders. And so personable! Cannot say enough good things about her. THANK YOU read more

BEWARE! We have had terrible experiences with this company from the very beginning. Customer service is a joke. I have spent so much time telling and retelling the complaints to someone in a call center only to get a slew of text messages that only illustrate to us that no one in this company communicates. The right hand has no idea what the left is doing. Leaving work early to be home for an interior service appointment window, only to come home to a notice that they showed up 45 minutes before our scheduled time slot so we'll need to reschedule?..infuriating. There are plenty of other options out there. We have HUGE regrets signing a contract with this mess of a company, and the amount of time and money wasted is disgusting. Oh, and we still have mice. Awesome. read more

Not great experience. I let them go after three months and they are still invoicing me 5 months later and now I'm in collections. They pretty much call me every day. So if you want annoying, someone calling you from over seas everyday. This is the company for you. I literally called three times re-canceling over and over again. We have family friend handling the pest issue which is basically non-existent. We hired Eco for exterior potential pests due to new puppies. ie. ticks. All of a sudden there are issues in our house.. Makes you wonder. . read more

Three months ago a person came to my backyard,Aiden, where I was planting plants, pushing their service. I refused more times his services, but he still tried to convince me, after a $40 discount, I said that ok I can try one time and he said ok, didn't mentioned nothing that I was signing a contract. He said just I need to sign for pay the service and this is their policy, he was taking advantage that I was a little bit busy and didn't read. After one week I called them to say that their service didn't worked at all, I noticed more and more ants in my house. Then I found out that I was on a contract, and the cancellation fee is $250. I said that I don't have this money to pay them, I have kids to feed. They said that will take me to a collection agency. They are without shame! And a big scam! Don't loose your money! read more

I Am very upset, I hired this company & after one of their indoor services I noticed over ( $1,000 Cash ) was missing from my home. I called the company they said they were going to "investigate". Well after a month passed trying to get a hold of a manager was impossible! Finally canceled my account they wanted to come service one last time, ABSOLUTELY NOT!!! NOT AFTER I LOST TRUST IN THE COMPANY! Long story short they never reimbursed any of the money missing& I wish I would of read the reviews before hiring them. I WOULD OF NEVER HIRED THEM!!! read more

Tyler was very thorough and very polite during the treatment. Explaining all proceedures and answering all questions. Thank you

So here's the deal. The way these folks stay in business is door to door cold sales. They send a nice, slick, fast talking person to your door who quickly breezes over their service and even quicker, tells you select portions of their contract. If your response is negative, they will bring up black widows, brown recluse, ticks, fire ants, termites or whatever named pest that they see causes a fearful response and then dials in on that fear and applies great pressure to sign their contract NOW. When a slick, fast talking salesperson is standing in front of you playing on your fears, most people will not take the time to google reviews on this company. If potential customers did read typical reviews on this company, no one in their right mind would sign their "contract". EcoShield would be out of business within a year... once all their contracts lapsed, if they used standard advertising. After reading through quite a few negative reviews and then reading the EcoShields responses, WOW! Who is the poor clown (or clowns) these folks employ to respond to hundreds after hundreds (literally) of horrible reviews? Seems to be the trend at EcoShield, lots of slick, fast talking (writing in this case) folks employed. After being unsatisfied by my experiences with a company who claims a 100% satisfaction guarantee, I cancelled my service today. $189.00 for 15 minutes of labor to spray $5.00 worth of product just doesn't make sense. Especially when the pests never seemed to diminish inside or outside the house. Also, scheduling for technicians to show up after 4:00 pm was weirdly a problem... almost as though they didn't want me to be home during their applications. Though I was told specifically during my initial sales pitch that I could cancel with zero penalties any time after the 2nd service call I was charged a $150.00 fee. Again, spoke to 2 customer service reps who were slick, fast talking folks. These "customer service representatives" couldn't seem to understand that if you have a 100% satisfaction guarantee but the customer is still unsatisfied, then the company has failed to meet their end of their "contract", ultimately rendering the agreement failed. However they still felt compelled to hold me to my (apparent) end of the "contract". I've never left a review for anything in my life but I decided it was required this time in hopes that maybe someone will take the time to read these hundreds of warnings to stay away from the company. DO NOT DO BUSINESS WITH THIS COMPANY! Additionally, look at other websites (other than EcoShields website) with reviews for this company as well. Literally hundreds after hundreds of reviews stating the same general complaint and the same warning... DO NOT DO BUSINESS WITH THIS COMPANY! read more

Nick and Andre did a very professional investigation of our "mice" situation and determined that additional sealing of the house was warranted. We appreciate their diligence. read more

The service was very ineffective. We saw more mice after they set one black box in the front yard. We never saw them again and were charged for two months. ($360). They also charged us a $150 cancellation fee that was not communicated to us on the original sales pitch. I was left on endless hold trying to speak to a supervisor. Stay away from this Company. read more

Like many others I was scammed by this company. the salesman George Mercatoris was so pushy and unrelenting. I did sign the contract after being promised web removal from my basement. when the technician came he could not have been nicer but could not preform the web removal as promised. I should have looked on yelp these negative reviews are all true. read more

We just cancelled our Ecoshield service because my husband is able to do what we need for pest control. However, it took two days of phone calls and several emails with multiple EcoShield Reps to finally get them to cancel. We thought our contract was "cancel anytime" but it was for 3 years. (Who signs up for 3 years of service when you have no idea whether you will be happy with the service?!). I also learned from a neighbor that the EcoShield Salesperson in our neighborhood this past summer told them that we have an infestation, which is not true. Apparently we are not the only customers who are unhappy with EcoShield as there is now a class action lawsuit: " In June 2025, Gianaris Trial Lawyers filed a national class action lawsuit against EcoShield Pest Solutions and its affiliated companies. The lawsuit centers around EcoShield's use of misleading sales tactics, particularly the promotion of fake "limited-time discounts" that are later weaponized as unauthorized cancellation fees. According to the complaint, consumers were lured into signing contracts via tablet devices, often shown only a signature field, and never given a meaningful opportunity to review the full contract." Buyer Beware! read more

A pure scam. Impossible to cancel. Bombarded with phone calls, texts and emails. Will not take no. Service nonexistent. Guy walks around throwing done some granules. read more

This company is a huge scam. Their service is totally pointless and absurdly overpriced. The "spray" doesnt work to prevent bugs like spiders, ants, gnats or other pests, The subscription program will totally screw you over if you commit and then realize you bought a dud. Cancelling the service will only trigger more expense for you because then you'll get charged full price. Dont get fooled by Ecoshield. You will regret it. read more

Just don't do it. I signed up because of their environmentally safe products but that is ALL they have going for them. Their customer service is way below par. Lots of trouble booking/confirming services. In addition to this - I had to move early for an emergency. The "kind" people at EcoShield said they would waive the early termination fee. I thought to myself 'wow, that's so nice of them!'. I would have totally paid for it but figured 'well, that's money saved'. A few weeks later, I kept getting calls from them looking to collect. I spoke to someone on the phone and they said 'just send the listing of your house as proof of move'. Sent it. Kept getting calls. Talked to someone else who said 'oops, we will waive it. Sorry about that!' 45 days later, my credit score drops and I get an email from them saying I'm 45 days past due. TWICE they said they were removing the fee that shouldn't have been there in the first place. Kept getting calls, kept getting emails. Now reading that they outsource all of their customer service makes a lot of sense to me. They had the good grace to finally waive the fee. Honestly, I would have happily paid it when I first canceled the service because I was displeased with them anyways. They should never have offered to waive it only to then spend 45 days fighting with me on it. read more

Eric was most helpful and did a great job. Even on Good Friday and running late he did not cancel and kept the commitment. Spent a lot of time making sure any issues we might have had were resolved. read more

Scammers. All of the good reviews are fake. They will come to your house and lie to your face and tell you your neighbor(s) used them for service. They will then go to the next house and lie to them telling them you hired them. This is a fact and it happened to me. They lied to ALL of my neighbors telling them I hired them when all I did is tell them to leave my property. Also, all of the rabbits and squirrels are mysteriously dying close to us. I can't prove this, but given their track record on site I'd bet money they irresponsibly put poison down. Do not hire this company. read more

EcoShield Pest Control: Short on Service, Long on Regret If you're in the market for underwhelming service and an overdose of aggressive sales tactics, look no further than EcoShield. They seem to pride themselves more on their relentless pursuit of new customers than on actually delivering quality pest removal services to their existing ones. Let's talk about their salespeople first: they're the kind that give sales professionals a bad name. Their tactics are more akin to those of pushy street vendors rather than representatives of a reputed company. It's one thing to be enthusiastic about what you're selling; it's another thing entirely to bulldoze your potential customer with an avalanche of hard sells and refusal to take 'no' for an answer. They've seemingly mastered the latter. Now, onto the service--or should I say, the laughable six minutes it took to "treat" the exterior of my 3,000 square foot home. Yes, you read that right: six minutes. I've seen snails move more deliberately and thoroughly than their technicians did around my property. Considering the size of my home, it's astonishingly absurd to believe that any credible job could be accomplished in that short a time frame. Were they merely giving the illusion of service while making a quick escape? It certainly seems that way. And let's not forget the pièce de résistance of EcoShield's service: the Kafkaesque ordeal that is trying to cancel their membership. One would think they're attempting to exit a cult rather than a service agreement with the number of hoops they make you jump through. An endless maze of phone transfers, elusive customer service representatives, and mysteriously lost cancellation requests are just a few of the hurdles you'll encounter. If their pest control were half as tenacious as their membership retention tactics, I might have actually gotten my money's worth. WADE!! I'm still waiting for you to return my call!!! In a world where consumer choice is abundant and reviews matter, EcoShield stands out--but for all the wrong reasons. Buyers, consider yourselves warned. read more

Always great service! They are responsive to any special needs and the service works well. Benn a customer for a number of years now.

I'm looking forward to file a compliant against Ecoshield because the saleman had me sign on something without telling me what exactly is. Then I realized that it is a 2-year contract with higher price than I was told and they came three times for treatment but I still see spiderwebs and insects around the house. So I called them to cancel the service and was told that I have to pay extra money for cancelation. Useless service, terrible customer service and not being honest to me as a customer. read more

If you had asked me when I first signed up for the services at EcoShield, I would have highly recommended their service. We had an amazing sales rep who was and has been extremely helpful when I have questions or need help. Unfortunately, he is not also responsible for my services in the area where I live. Since we started the treatments I have had to call them back after each treatment for issues that did not get resolved. Most recently we discovered a huge ant infestation only weeks after the last service and I have been trying relentlessly to get someone to come back only to be told they have nothing available for the next month. I ended up having to bring in another service after the latest rep was too bothered to try to find me something sooner on a Friday. Clearly the ant infestation of a customer was not a priority and was cutting into their valuable weekend time off, since she said they can't look into it until next week. I fully expect to wait days again to hear from them. I've already been passed between three different representatives and see no end in sight. I will be cancelling my services and shopping for a new pest control service right away. I only wish I had looked at the reviews of this company before signing up and that is on me. If anything, my pest situation has gotten worse since they started coming around. Do your research before settling on EcoShield. read more

DO NOT BUY THIS SERVICE. They are liars. Worst representetives . They lied straight up on your face about services and contracts. They charged me $200 just to cancel the service when their representative told me that it's free and will be just $50. They show up on your door, ring bell and then hard sell it by lying on everything. They wont let you read it completely and just rush through all. About pest control, it wasn't good either, i still had bugs and spiders after 3 sprays. CHEATIN, LYING and Arrogant people. DO NOT GET THE SERVICE, WORST,LIARS DO NOT FALL FOR DOOR TO DOOR SALESMAN TRAP AND THIS LYING DISHONEST business. read more

I've been using EcoShield for the past 3 years. Over the past 6 months their services have really tanked. Their service reps LIE and say that they completed services when they never showed up. I know because I waited at the front window for the last 2 appointments. read more

If I could give 0 stars I would. Here's what has gone on with the service since we got them. My biggest concern was wasps and I believed their endler bugs Bryson was our sales man, I would say he's our rep. But no he's a salesman threw and threw. Since the more then $400 in treatment in this economy, I've had more bugs then ever before ants coming in the house from outside an earwig I believe coming from the same area. When I had my initial and follow up treatment completed they did a very thorough job, in fact so thorough there were still Cobb webs around my window and soffit that I took down. Guess you can't blame them, you would have to go looking for them to actually find them I'm just working on canceling service since service calls are a week out, I can take of these problem myself rather then wait for their follow up Which I'm sure they will say is due to staffing, shortages, busy season, they have plenty of reasons Proceed at your own risk Heres an example of some of our new friends in the house that we paid eco to take care of Update: after reply, first off clearly "Alex" is a chat bot or someone who acts the same as a chat bot, with copy paste from other responses Yes I already emailed eco to the provided email address and got a response I needed to call my local branch, so the email address is worthless and they're just as chatbot as Alex Furthermore, I called for a service call and they cancelled it due to weather with another AI automated, "hey we're canceling your guarantee free visit" with no follow up for when it will be rescheduled. Aren't they reliable?!?!? read more

EcoShield Pest Solutions - Bugs after I picked him up from the floor and threw him in the sink and eventually down the drain - Pest Control Near Me - Geneva, Illinois