The worst place in the country please I repeat please don't take your car there those are not real mechanics I'm still spending money trying too fix all the damage they did to my front end is a mess now I got to take it to the ford dealer to get it straight . Don't even let them change your tire and please don't let that white kid come near your car, will destroy it read more

Called Willie after hearing about them from Richard Dixon radio show. Told him what was going on with my Pontiac. He told me what to get (even gave me someone to call but I found some better prices) parts, fluids,lubes, gaskets. Gave me a price. They open early but shop doesn't start til 8. Told opener what I needed filled my paperwork and gone by 7a.m. Called me when work was finished. They close at 5. I got there got my estimate on other work like I asked. Got a higher price then expected! What,Wait, you said!!They made it work to original price! Thanks for making it right! This place is Just Plain GOOD BUSINESS! THANKS WILLIE AND ALL THE MECHANIC S!!! read more

They have worked on my car several times now they have fixed my air conditioner it blows ice cold they are awesome thank you so much

Unfortunately this is my second one star review in a row. I promise I am not a downer, but I do feel I should inform the public when a business, especially one where people tend to spend mega bank, is no good and should be avoided. People, if there is no Yelp review, look for reviews on Google or YP. Even check out the BBB. Unfortunately I did none of these before taking my car here, but fortunately I got my car back before before they tried to touch it. I stopped in Friday afternoon because it was right across the street from the place I originally had my car worked on that closed. I told Willie Shepherd what had happened, and he said he would take a look at the car and for me to bring it in Monday morning. I dropped my car off with him Monday morning at 7 in the morning. He said he would give me a call by lunch time, and from there we would decide what work should be completed. By 4, he had not called me, so I called him. He informed me that they were half way through and that he would need to have my car until the next day. First flag. Really? Why would my car not be finished with diagnostics after it had been there since the butt crack o'dawn? It was just a diagnostics test. Hook er up to the machine and get er done. Second flag: I said uhhhhhhh ok well can you just tell me what you have found so far. He flat out told me no, and that he would rather finish the test and tell me everything at once. WTF. Really? Whatever. So the next day I waited and waited, no call. I call at 1:30. He tells me he is finished with the diagnostics but he would need to call me back in 15-30 minutes. Two hours later and no phone call, I just decide to drive up there and pick up my car. This is ridunkulus. When we arrive to pick up the car, he immediately starts telling me why he is not finished, but he does it in a condescending way. He spoke to me like I was a toddler, and like he was offended that I wanted my car. He went on to show us log books for the day and said that it takes time to look things up in the computer once the diagnostics are complete. He even said something like he doesn't mean to speak down to me or whatever, something like that. He acted like it was ridiculous that I expected my car to be finished. First of all, he originally told me it would be done the day before by lunch. So if he can't manage his shop in a timely manner, it ain't my fault. As I walked to my car, I was in shock. There were no words. For the record, this shop has one star reviews on Google and YP and an F with the BBB. 12 complaints, 6 unanswered. They are no longer accredited. Hmm, I wonder why. Not. So the search for a mechanic/shop continues. And whatever you do, avoid this place like the plague. read more

Had no issues. Car was repaired in a timely manner. I feel reasonably priced. I will return.

My husband's car keeps breaking! My husband had been dealing for over a year. I was initially wary of them but supported his decision. The owner seemed like a good Christian man, so it put him at ease. Not even a month later and over the course of this year, he has had to go back to him about 4 times after his car kept stopping! Each visit costing around $200. We will not recommend them and will not be going back to get any more repairs done by them. BYOP? No thanks. read more

This is my second time here, the first time I had no problems, so I decided to let them work on my breaks .The only problem was the white guy that worked on my vehicle didn't know what he was doing .So the head mechanic had to work on my truck .Willie was very professional ,it took a little longer then I expected. But the head guy finally got my breaks done .So if you do take your vehicle there ,just make sure the head guy works on it . read more

Best experience I have ever had at a car repair shop. Professional and capable. Christian atmosphere. Reasonable prices. Personable staff.

I had a good experience. They quoted me a price up front and that's what it was. They put in a water pump in for me about a week ago. So far, so good. Everyone was friendly and I will return. read more

DON"T EVER BRING YOUR CAR THEIR PERIOD..... You will End up with more Problems with Your Car . The so Called CEO is very Very Rude and Unprofessional when it comes to Business He Doesn't Know how to Conduct business well I had Transmission Fluid Leak on my car I never had that problem when it was sent their now My car wont Start i cant go with out a Vehicle I have Kids and stuff to do . I paid a lot of Money to have my car done And his answer is To that have to find someone else to fix the Problem . But Don't worry He will be Hearing from My Lawyer very soon . should nobody pay that kind of money and not satisfied . WARNING DON'T BRING YOUR CAR THEIR save yourself the Headache read more

My car wouldn't start. Took it to Willie Shepherd at BYOP to replace the pump and fuel filter. It took a 3 days longer than he said it would and he said the crank sensor and the ignition mod was bad. Neither was bad, it was the ECM which I changed myself. What I really hated was when I went to pick up the car and pay with a credit card, he loudly said "AWWW NAWH PARTNA, THAT AIN'T GONNA WORK, I WANT CASH!" That was very insulting. I'm retired military and my wife is a doctor. We are blessed to have a little money. On previous occasions I paid with a credit card. Not having $800 on me I had to walk to the bank and back. At no time before he said the payment had to be in cash, plus they didn"t find the problem. DON'T TAKE YOUR VEHICLE TO THIS MAN!! read more

I took my truck to this shop to get front end work done and was charged real good for work that was not done properly. They did not inspect my vehicle like I had requested. I was charged for work they did not even perform and to add insult to injury Willie, double charges me and tried to get away with it. So, I took my truck back to them to show them what all they failed to do and he blows it off saying my tire had too much air in it! So I had them raise my truck up so I could point out everything that was wrong, like failing to put grease fittings on the parts they installed and fixing the emergency brake that was still sinking all the way to the floor after he charged me for replacing and adjusting the line which they did not do. I was also charged for an frontend alignment that cannot be done bc all the parts wasn't intact do to them not checking anything. So don't be fooled by the atmosphere at the Roebuck location. These people are not professional, honest, or even knowledgeable about what their doing... End result they had to correct the problems bc I know a thing or two about cars and I will take them to court had they not complied, but they get 0 recommendations from me, sorry!!! read more

do not i repeat do not allow this company to screw up your car! bbb rates them f** 7 complaints never resolved take heed do not use them! read more

I have been on hold with these folks for the past hour. Very dishonest company. They are making me pay in cash so I don't dispute my charges. So now I have no paper trail in case they did something unethical or dishonest to my car. Disputing the charge never crossed my mind, but I will be contacting an attorney if I found out they have given me false information about the problems with my car. I would NEVER EVER recommend this place to anyone. The reasons they are able to price things so cheaply is because they screw you in other places by nickel & diming you. Not to mention they are rude & condescending. The man on the phone wouldn't even let me finish a sentence without talking over me or interrupting me read more

I went to this location based on a recommendation from a co-worker and this was the worst decision ever. Not professional at all. The lady who answer the phone rude. I took my car to them to find out what was wrong. They ran these test told me what was wrong and they said they fixed it. Less than an hour later the same issue was happening. I took it back they claimed that they ran a test to detect another issue with the car, of course they were charging a ridiculous amount to fix so I took it else where. I was told they couldn't fix it until B.Y.O.P correct the mistake they made when fixing the car. I took it back to B.Y.O.P since I have paid them this money to fix what they didn't fix. Now they playing the blame game. Who argues with the customer. We asked to speak with the Manager. He never called back..Who does that? I just want you to fix what I paid you to fix. I will never go back..and I will never recommend to anybody else. Anybody who mentions this business I will say RUN. read more