When selecting a place for your elderly loved one, consider Asbury Gardens. The staff is attentive,…read moreknowledgeable and professional. We were so impressed at the response to our requests. Our family members visited unannounced and were greeted warmly. We found our loved one to be happy and content and respected. The staff is first in the line to greet you when looking for a place you can trust. This staff will impress you. The atmosphere is warm, inviting and the activities are creative. The food is great, they provide an excellent menu and snacks are always available. I give it 5 stars. We are so happy we selected Asbury Gardens.

My mom was in the Rehab then went to Senior living both teams of staff made us feel like an…read moreextended family before, during and now after covid. The Staff at SNF and Senior Living are the Hardest working and dedicated group. Bravo Asbury Gardens

Indep., assist and memory care Hallway had a odor of poo…read more Resident upstairs seem happy but downstairs they put them all in front the t.v.

My mother who will be 102 in December has been living at Atria since she was 93 years old. She has…read moreaged well and receives the care that she needs from a staff that is not only professional but also caring and loving. They anticipate her needs, are patient with her hearing loss and spend time listening to her. Although along with my siblings we try to have one of us there every day for a visit we feel confident that she is well taken care of. We have found the entire staff from the administrative team to the nurses, caregivers, office and maintenance personnel to be helpful, courteous and welcoming.

Nathan and his team were amazing. They are warm, kind and understanding. They took the time to work…read morewith my parents through the whole process. The building looks wonderful after the updates that were made. I love that the medical support is on-site but is also optional and based on what the person needs, not just a medical level to charge the person more.

My 94 year old Mother just moved in to Independence Village in Naperville and so far everything has…read morebeen great. The staff has been super at welcoming her to her new home and taking care of anything extra she has needed. The residents have also greeted her with enthusiasm, support and friendship.

I was just contacted by a nice woman in CA having the same issues with Tonya and VSB as I did a…read morelittle over a year and a half ago- struggling over months trying unsuccessfully to get the substantial refundable deposit back after turning her deceased parents' unit back to VSB. I let her know how I resolved my near year long issue- by contacting Tonya's boss directly and working with him through deposit return. Be advised that this place will hang on to your deposit money as long as they can, after your loved one passes or moves.

My mother has been living at the facility for a year now, and she loves it. She is in the smallest…read moreapartment available, but it is more than adequate for her. It has a large living room, bedroom with walk-in closet, full kitchen with range/oven, full size fridge, dishwasher and microwave, and a bathroom. There is also a stackable washer/dryer. The staff is very attentive. The nurse noticed that that she was not taking her medications at the right time, and informed me right away. They also alert me when she need additional medication. The staff is very polite and they communicate well. The activities are setup like a cruise ship; there are lots of things to do with others if you like social events, but you can stay in your room if you'd like. In addition to weekly trips to the grocery / drug stores, there are also special events like concerts at North Central College, a movie on site every Sunday in the Great room, and Wii Bowling tournaments. In December, the residents took a bus into downtown Chicago for lunch in the Walnut Room at Macy's and a Christmas concert right after. The food is varied and tastes good. Residents can choose from a Deli/Cafe, Bar/Lounge, or formal sit-down restaurant foe their meal choices, and meals are included in the monthly fee. The campus is great for walking, especially once the weather warms up. There are walking paths with benches, so it's easy to get some exercise or find an isolated spot to read a book. There are gazebos outside the restaurant so dining al fresco is an option. All in all, it's a good fit for mom. She has plenty of opportunities for interaction and she is enjoying her time there.

I was hospitalized in Michaelsen Health's Acute Nursing Care Center for seven weeks, following a…read morelife-threatening infection involving extensive surgery. Everyone at the Center, from my attending Physicians, Nurse Practitioners, Nurses, Nurse Assistants, Occupational Therapists, Physical Therapists, Speech Therapists, to the Social Worker, Dietician, Housekeepers, and folks in the Cafeteria, treated me with the utmost level of professionalism, compassion, and thoughtfulness. I can genuinely say that each member of my healthcare team treated me as if I were a member of their family. I can honestly say that I would not have walked out of the Center if not for them...if not for each and everyone of them.

Very under staffed. My mom is now a patient there. When you call for help or assistance we have…read morewaited from 30-40 mins for help. My mother has not bathed or showered in 1 week. She said they have sponge bathed her which consists of being wiped down with diaper wipes. She is there for rehabilitation from a fractured femur and has gone to rehab 3 times in 6 days. I am more than disappointed. I called the front desk which took more than 25 rings to be answered when it was answered I asked for the nurses station and was told my call would probably not be answered because they were too busy. My mother went in healthy and completely aware of who she is and where she was. Last night she came down with a cold, fever, possibly Covid at 4:00pm the next day was finally given Tylenol to help with her fever. She was delirious and had no idea where she was. This place is awful. I am sorry we were sent here.

Soon as I walked in those doors I knew I found the perfect place for my dad. The staff makes you…read morefeel so comfortable , they all are so caring and kind. They make sure to update you on everything going on with your family member that lives there. They have such neat outings for the residents there and before Covid happened you were allowed to partake in the fun activities with your loved one. They have fun activities all day long to keep the residents active. All the caregivers, nurses and staff know you by name and always make sure that you're a part of everything going on there. I can't truly thank the Staff enough for making the emotional process of placing my dad in a memory care home an easier one. They are with you every step of the way. I highly recommend the Arden Courts Geneva. They also do a lot of great volunteer work within the community to help with charities. My dad really enjoys this place. They recently just remodeled it so it looks really nice inside and always is super clean. My dad has lived there five months now ( in 2021) this was one of the best decisions for our family. They abide by all the Covid restriction laws to make sure the residents there are kept safe and healthy. My dad loves the food there too. They even have a comfort dog named Mia there. My dad enjoys seeing her. Thank you again to all the staff that works there.

I simply can not say enough thank you's to the Arden Courts Staff members, especially to Pam and…read moreJustine. These two women held my hands, dried my tears and help to guide me through this very scary and unfamiliar journey. In early Feb 2019, I was suddenly facing the fact that we need to move a loved one from Texas to Illinois; who was showing advancing signs of memory loss/dementia. Dennis, 72 years old, needed to be in a safe place to live, with doctors and caregivers to watch over him and see that he took his prescribed medicines and was provided 3 good meals every day, which he was no longer able to do on his own. The caregivers at Arden Courts are kind, compassionate and so very patient with these residents who have been diagnosed with this insidious and sad disease. At Arden Courts it really is possible for a person with a diagnosis of dementia to have a good quality of life. Arden Courts lives up to the promises in their brochure by providing structured, daily activities allowing their residents to socialize and interact with other residents and staff, adding to their quality of daily life. The entire staff, especially Pam, Justine and Nurse Nina have given our family total piece of mind 24/7. Their monthly support group offers a wonderful opportunity for family members and caregivers to know that they are not alone in navigating this journey with their loved ones. We continue to be ever grateful that Arden Courts was there in our time of need and we highly recommend this and their sister facilities for anyone needing care for their family members having memory loss/dementia. Thank you, the family of Dennis G.

We moved a church brother to a River Glen memory unit because of issues at the Holmstad two years…read moreago. The care has been excellent. The memory care unit is self-contained, consisting of a living room atmosphere surrounded by private bed/bath rooms. The resident does not need to navigate hallways or elevators. Everyday they have activities to exercise the mind and/or body. The staff turnover is low which is a plus. The nursing staff is one of the best, not just for the resident, but also for helping us manage expectations. We went from a one-star arrangement to ta 5-star arrangement at a lower cost and highly recommend River Glen.

This review comes from the perspective of a resident in independent living in one of the town…read morehomes. My husband and I moved into the community in mid January 2025. I felt at home within the first week of our move. My husband took a little longer, but has made the adjustment. Everyone, staff and neighbors, have been very friendly and have made this transition a good one. There are plenty of activities available and our own ideas for activities are readily accepted. There is a lovely walking path within the courtyard of the townhomes and a lot of green space. Best of all, we were able to bring our dog, and she loves it here. There is frequently someone out sitting in the shade on a bench to give her attention. It is wonderful not to have to worry about outside. Maintenance responds in timely manner to issues arising in our home.

just now-Edit My father has been living at Victory Centre of…read moreBartlett for a few months now. Due to the global pandemic, our application and move-in process was complicated and delayed, so our family was very stressed. I cannot say enough positive words about Starr and Vicki. They communicated with me regularly throughout the process to ease my stress and offer comfort. Even now, a few months after Dad's move-in, they still email or text me just to say hello and see how my Dad and the rest of the family is doing. These two women are kind and compassionate, and they truly helped our family through a very difficult time! There were times when I felt discouraged, so I would call Starr because I knew that her positive encouragement would make me feel better. She even called Dad to encourage him when I was worried that he was getting disconsolate. Now Dad is settled in at Victory Centre and he is very happy! He tells me that everyone is so kind and helpful. He says that the food is very good and he is happy with his apartment. He told me that it is perfect for him because he has privacy and independence in his own space, but he feels safe with the regular check-ins. He put it this way: "the staff makes themselves quietly known throughout the day." The staff is kind and they treat the residents with respect. I have been able to relax knowing that his medications are administered on time every day and he is being well cared for. The staff communicated with me regularly about my dad, and I have had wonderful conversations with Lora and others. One last note, we really appreciate that Victory Centre is taking the global pandemic seriously. They are taking every necessary precaution to keep their residents, caregivers, and staff safe! In comparing numbers of cases at local facilities, it is obvious that Victory Centre is taking the right precautions. I miss my Dad, and I wish that I could go and hang out with him in his apartment, but I know that he is in excellent hands! The caregivers and staff at Victory Centre are true heroes and wonderful human beings!

My Mom has been an extremely happy resident for about 6 months now. The reason for my…read moreprocrastination writing this review is the fact that I couldn't imagine how to write it without praising the 50ish staff by their individual names and departments!! The warmth, concern, heart, and genuine care they feel is palpable throughout. As a result, she and her friends are comfortable, engaged, well-fed, observed by such loving, caring, dedicated nurses and sweet aides, and I have such relief knowing that she is living a life with purpose and activity, and constantly tells me how much she loves it there, and raves about the staff and the residents. Actually, a client of mine told me how much his Mom loved it there years ago, and I thought of that when I first brought her to visit. Best decision ever!! She was very scared, hesitant, but they turned her around gently but quickly and she is back to her fun self again, and it is just wonderful. There are no words for the peace having her there gives me. It's a blessed Victory! When I asked one of her now great friends about his experience living there her first week as a resident he enthusiastically said "best group of people I ever met" - so true. Smiles are all over both staff and residents and I love just being around them, but my Mom is so busy now, I have a hard time finding her when I visit - I love it!! Once again, without mentioning names, if they are employed there, I'm describing each one with this glowing review, and because they mean so much to me, and consider so many dear friends now, I will not leave anyone out, because I will run out of room. Just know this attitude started at the front door on the first day, and never disappointed since. I know she is in good hands, and it means the world to me - and so do they. So grateful and lucky to have Victorius Vicki, their Lovely Chief, beautifully, gracefully, managing this sweet spot - oops, I mentioned a name...