I've been going to Kelly at Ambient Glow for several years. I like this place for several reasons:…read more * Kelly is always on time * She is pleasant and professional * The venue is always bright and clean * Kelly always provides me with an early morning appointment * And she does a great job Ambient Glow/Kelly checks off all the boxes.

If you are looking or thinking about finding a new colorist/hairdresser I strongly recommend…read morereaching out to Ana Marie, she is literally the only person I trust with my hair. I don't think my hair has ever been this healthy, long and beautiful.

Sam does a great job. So friendly and funny. I enjoy seeing her to get my haircut and., a few…read morelaughs!

Amy was amazing. Treated me like an old friend and helped cut my hair for a donation to Wigs for…read moreKids with enough left for a great style. 5 stars!

I needed a last minute cut. They fit me in and did a great job. Friendly staff. Next to tanning…read moresalon and nail salon. Good location.

Horrible experience. Asked for ash blonde hair color, and Cathy dyed my hair all blue. She never…read moreapologized, this was after it was "fixed."

The receptionist named Ashley is the sweetest! Every time I come in, I am always greeted by her…read morewith enthusiasm. She makes my next appointment right away and is always friendly with her co-workers and customers.

Melissa was amazing! She literally transformed my hair like…read moreno one else has ever before!

As an ill 66 year old with thinning hair, finding someone competent is key. As I entered the salon,…read morethe shabby chic décor was welcoming and disarming as was Trshia the stylist. I love that they call themselves HAIRAPISTS! Yes, they get it. This woman was bright and a great communicator. I trusted her judgment and was happy I did!

Booked an appt here for my daughter 1 month in advance for a trim and a few highlights. Got there…read moreat 420p for our 430p appt and didn't leave until 645p!! Another customer was also booked for same time and we spent the bulk of our time sitting and waiting. My child is 10 so this isn't easy Also I had cut the back of my daughters hair and had asked for a shaved under cut for that section. What she did is not the same as the picture I showed and what they said they could do. My daughter is devastated and now walking around like this for holidays and I'm pretty disturbed we were charged $150 for a few highlights, this disaster in the back, and a trim that took 10 minutes of actual hair cutting. The stylist had this photo!! This post is truly just a PSA for others so they are warned. Don't go there.

saw Haley for the first time. love love love she did an amazing job will definitely be back. the…read moreplace is beautiful

Just got home from a fabulous experience with Rachel. I have been a bit lost not having a salon to…read morecall home, and I feel like I found my place! It is so extremely rare to sit in that chair and feel like the stylist just "gets" what I'm looking for and can make it a reality. Rachel made it happen so painlessly and the experience was pleasant through and through (and the mimosa didn't hurt either ). I was so appreciative after having to cancel my appointment last week due to an emergency with my son, that Rachel didn't hold the cancellation against me and showed concern asking how he was doing. My hair came out beautifully, and Rachel took the time to answer all my inquiries about hair troubles and techniques. I will most definitely be returning!

I came there here to purchase a few things I couldn't get at Sephora. I showed the one girl the…read moreinspo look. She only gave one recommendation. Like girl I just showed you a look and you only give one recommendation. That was the worse. Then Jessica came along and actually helped me. She picked items out gave a bunch of recommendations and showed me how to achieve the look and helped me with my eye brows!!! Jessica to the rescue. I was so happy she was there because otherwise I would have left with an attitude and back to Sephora to get help!! I would suggest customer service classes. I wish I could give me stars but my first interaction wasn't great so I cannot. I ended up purchasing more than I came for due to Jessica thanks for helping

I had never been to an Ulta and decided to give it a try (I'm usually a dept. store shopper for my…read moremakeup). I made a bee line for the MAC area, where a freelance worker was helping a woman. I waited patiently for them to finish for it to be my turn. I wanted to buy a whole new supply of makeup and told the freelance worker this. We had a brief conversation and then the freelance worker told me she'd be right back. After waiting for her a while and I decided to get up from the chair to look at some MAC colors. Do you know when I got up, I saw her fully helping another customer as if I wasn't sitting waiting for her. She wasn't just answering a few questions, she took on another customer while I've been waiting for her, making me wait even longer. And after I had already waited for her when she initially was with the woman. This really upset me, I felt so insulted to be treated with no regard at all, and I was making a big purchase. I was prepared to leave, but not without speaking to a manager first. That's how mad I was. Here's where my review goes from 0 stars to 5 stars. The manager was excellent (I don't know her name but she was super pretty.). She showed up as me and the freelancer actually started to fight. She came into an upsetting and hostile situation and quickly diffused it. She was able to get this situation that had clearly gone off the rails back on track and in a good way. She offered to have an Ulta employee help me with my purchase and sent in J Lynn. J Lynn is really a 10-stars. She was excellent too. Deeply knowledgable about all the brands and about makeup. Her makeup looked beautiful and she had a personality to match. When I tell you she was great, she was great! Focused, efficient, thorough, friendly, patient, sanitary. The products and colors she picked for me were on point and what I ended up purchasing. She was so professional, had great work philosophies (like she believes every customer should have a good experience), was very helpful. And it was very easy, as the client, to work with her. I totally trusted her expertise and she wasn't salesmen-y at all. She understood my budget, money concerns and even time concerns, concluding the sale by the time set. My experience with the freelancer was exactly what I wouldn't want and my experience with J Lynn was exactly what anyone would want shopping at Ulta. What started as horrific and unsalvageable ended not only as a very positive experience but I'm so thoroughly happy with my make up and everything, that I actually decided to make Ulta Millbury my new place for all my makeup needs (no more dept stores.) Based on this outcome, I can't deny Ulta and J Lynn a glowing 5 star review. It's fully deserved, imo.