We had a great stay here. The staff especially Wendy at the front desk and Mindy in the cafe, are…read moreattentive and pay attention to detail. I just wish they had more wheel of fortune in the casino .. Overall comfortable rooms and clean.

Very disappointed with our stay at Aquarius Casino Resort. I booked this casino for our first…read morefamily trip to Laughlin, one of the main reasons we booked this casino was to use the pool during extremely hot weather, only to find it closed on the second-to-last day of our stay with no prior notification to guests. When I inquired about alternative arrangements or compensation, Assistant Manager Lisa Krueger questioned why we hadn't used the pool earlier in our trip instead of addressing the inconvenience. I found her response dismissive and unprofessional, and she attempted to end the conversation before I had finished expressing my concerns. The issues didn't stop there. The coffee maker in one of our rooms was not working, I didn't want to complain about it because we ended up getting McDonalds coffee at the food court. Another room didn't have a properly working phone, making it difficult to reach hotel services. Housekeeping also refused to provide the amount of toilet paper requested because "we only had one day remaining in our stay". I've never experienced a hotel limiting basic necessities for paying guests. The lack of communication, poor customer service, and subpar accommodations made this a frustrating experience for my family. We expected much better from a resort property.

I honestly wouldn't have come here if Saltgrass Steak House wasn't inside. After we finished…read moreeating, we played a little at one of the tables. The dealer (an Asian lady) had a really negative vibe like she didn't want to be there and hated her job so we ended up leaving the table and moving on. You just felt it. Wow..I'm glad I didn't book a room here. Based on the reviews, it sounds like a nightmare. The rooms definitely seem like they need updating. Vegas rooms can already be hit or miss, but I have a feeling this place might be even worse.

This hotel is disgusting and a waste of your money. The one…read morestar rating I gave it is for the free parking. And that is all. Dirty, stained, smelly and gross hotel room with stains on the toilet, crusty rust coated bathroom sink and toilet and even missing grout in the bathroom. Just disgusting. The flooding that happens in the shower is just nasty and the water only drains after the water is turned off. Worst shower ever. The nasty underwear that was left in the closet was just too much. The constant noise and room shaking from other guests on other room floors and the cardboard mattresses is all this hotel has to offer. The only good thing about it was when we checked out a day early. Will never go back here.

We stayed here for an April weekend for a country music concert that was in town…read more I made the reservation in December. The price was very reasonable for one of the newly remodeled king suites in the North Tower. I was able to pay half at booking and the other half at check-in. I got an email the morning of check-in allowing me to bypass the regular check-in process and check in online. I was very disappointed when I arrived to the hotel realizing I had to get in a long line and do the check-in process again even though I already did it and put my credit card down online. What is the point of offering early check-in? The second disappointment was the elevator situation. There are six elevators in the north tower. It appears that all of them are working. However, it was always a long line of people to go up and down. We got to our room, which was spacious and nicely decorated. However, it was not very clean. I had to use Clorox wipes and go over all the surfaces which still had unknown substances on them as well as a buildup of dust. For just being renovated, the room is still very dated. It was mostly cosmetic changes not a true renovation. On the plus side of the bed was very comfortable, the bathroom is spacious, and the water pressure in the shopper was fantastic. The biggest issue I had during my stay was the lack of maid service. We called down on Saturday morning to advise that we were leaving for the afternoon and would like some fresh towels and our room serviced. When we got back Saturday evening, the only thing that had been done was some new towels were thrown on the couch. The garbage was not removed. Neither was the old towels, and the bed was not made. When I did the online check-in and specifically asked if I would like the room cleaned while I was there and I checked, yes. While we were here, we tried Guy Fieri's Mexican restaurant. It was fantastic. The service was great. It was probably the best guacamole I have ever had. I highly recommend making a reservation. We had reservations at the range steakhouse the next night. It is a nice restaurant but very dated. There are nice views of the river. The stakes were very overpriced for what we were given. The lobster mac & cheese was pretty terrible. Our waitress was very nice and quick though. Check out was easy since I was actually able to do that online and not have to wait in line again. Parking was easy and free.

Stayed at Harrah's Laughlin recently and honestly the place feels very outdated. The elevator lines…read morewere absolutely ridiculous almost every time we tried to go up or down, especially during busy hours. We spent more time waiting for elevators than expected. The casino and hallways also feel old, dirty, and overdue for renovations. The carpet looks worn out, the overall atmosphere feels dated, and the property just doesn't feel very well maintained compared to other casinos in Laughlin. The location and river access are nice, but the hotel seriously needs updates and better crowd management for the elevators.

Stayed here for Lainey Wilson weekend. Rooms clean but some of the lights on the bed didn't work…read more Bed was hard as a rock I definitely didn't sleep the first night. Only saw one person get a payout the entire weekend. The Mexican restaurant's line was insane, maybe should have been better prepared and open later for concert weekends. The coffee show employees were incredibly slow. Always a long line. Their process is so outdated. The good. : They have a Fatburger, the drinks were cheap, as in 2 slushy drinks with a quick pour of alcohol was $7 We opted for the kids pool as I didn't sleep at the night before I needed a nap. We tried the adult pool there was 1 million people in the pool on the deck alive band. Not what I was looking for so kid pull it was which worked out great. Happy that I had that option. They also serve those tall slushy drinks, which we got virgin one to take to the pool. I believe there was bowling in movies, but I didn't really see that portion of it and I think they have bingo. Oh, they do have a kids arcade so there's lots to do and it was pretty clean for the most part

Our room had a serious moth issue during our stay. I called three separate times about the moths,…read morebut housekeeping only came the first time. When they did come, they sprayed the moths with something and vacuumed them up. Even after that, we were still waking up with moths in the bed, moths getting into our luggage, and moths all over the curtains, ceiling, and bathroom. Moths were also in the fridge when we initially arrived in the room. I understand that insects are a natural part of the environment and that seasonal bugs can happen, but the extent of the issue in our room was far beyond what we expected, especially when other guests staying with us at the hotel did not have the same problem in their rooms. Another concern for us was that the balcony door lock was not functioning properly while we were staying on the 21st floor with a toddler in the room. We reported this during the stay. I sent photos and contacted guest services afterward hoping the concerns would be taken more seriously, but was ultimately told there was nothing they could do. Very disappointed with the condition of the room and how the situation was handled. We used to love staying here but it has definitely gone downhill in the recent years.

I stay here pretty frequently for work. The property itself isn't the most lavish and modern…read more However, it is clean and upkept. Normal wear and tear for its age. Ample parking and a free shutttle available to travel between properties. Buffets are far and few in southern Nevada so it was nice to see the cafe offered a breakfast buffet option. Brew Brothers is the main thing here with a variety of American bites and refreshments. One thing that I love the most about this location is BINGOOOO! The hall ladies are friendly and fabulous. Every session is different, unlike Vegas. However, they offer helpful info sheets to easily walk you through the rounds and the payouts. Judy is my goodluck charm! One thing that I do love is that when I buy electronic, I can pull whatever packs I want out to play on paper instead of having to buy extra side packs to get my dobber fix. The best part? I hit almost every time I'm here! Woot!

The arcade inside the casino double charged us. I notified the employees attending the arcade…read moreimmediately. They took our information and said their manager would contact us. When that never happened after a couple days, we contacted the general casino. Got the runaround and everyone we called didn't handle that issue so transfered us around. Noone answers the arcade phone. Finally filed a complaint with Cesars directly and still have not received a call back, refund, or any kind of update. Now we are put $120 for nothing and the casino does not seem to have a problem with it.

received high-quality service--not even the best hotels I've ever stayed at made me feel as valued…read moreas a receptionist named Robbin did. She was very pleasant and had an excellent way of interacting with guests--so much so that she spoke with her manager to get me a room upgrade at no extra cost. Believe me, if I were to return to this place, it would be because of how well I was treated and appreciated--not for the quality of the hotel itself. The women's working in the gift shop also treated me very well, so I am leaving this place feeling happy.

The food wasn't great, and every place we tried to order from was super slow. Plus, they had way…read morefewer options available on the menu.

2 days before our visit we decided to read reviews on yelp and we were terrified! (6 months preggo…read moreand 3 very opinionated teens) When we walked into the lobby it was very clean, of course it smelled like smoke, its a casino for gods sake! Not super overwhelming like others had mentioned. The room and bathroom were surprisingly clean and very roomy! There was no hair left laying around in the bathroom as previously mentioned in other posts. The water pressure in the shower was great, however the shower head was very low. My husband had to squat just to get wet. The toilet was also very low which was a little weird to me. The room came with an iron, ironing board and a blow dryer. Our end table did have an issue with the drawer, it kept opening but it wasn't a deal breaker!! I just so happened to have tape and that did the trick. The temperature knob in our mini fridge was missing so it took us a while to figure out how to make it cooler. The ac kept the room nice and cool but it was very loud, sounded like it was struggling big time. They had a smart TV, we were able to access netflix, amazin prime and another service (i cant remember) The arcade was decent but was prob better for smaller kids. Our kids still enjoyed it. The family pool was beautiful with plenty of sitting areas. It was about 90 something degrees when we went but the water was too cold for me! The kids and my husband had fun on the slides they had. They don't allow outside food or drinks but they had a little bar/snack shack. We did have to pay an additional 15$ for an extra pool wristband. 4 were given for a double bed room. The private beach was very cute but we didn't really spend any time there unfortunately. The ice machine was working and was a short distance from our room. We got panda express pretty late in the day, the food was a little sad but it was expected. We were located in the central tower, maybe all the terrible reviews werw from different areas of the hotel? Who knows. Oh, there only seemed to be luggage carts for those who were parking in valet, that part kinda sucked. We were also a ahirt distance from a gas station, Mc donalds, Starbucks and a few grocery markets. Overall we really enjoyed our time there and will def be visiting again.

It is a fun weekend getaway in Laughlin IF you know what you're getting into…read more 1. The casino resort is about 20 miles south of the main Laughlin strip of casinos. It's more secluded and less crowded, which can be a plus or minus depending on what you're looking for. The crowd tends to be older and calm. It's relaxing and not a party vibe. 2. The casino is VERY smoky and if you stay in the hotel here, the smoke is in the corridors too. There ventilation needs to be improved. Also the casino entrance is an open atrium that leads to the hotel hallways upstairs which adds to the smoke everywhere. 3. The pool and beach is very nice and chill. There's a bigger pool for families and kids and a separate pool hot tub section for adults alone. The pool is not heated so it's too cold to swim in the winter months but the hot tub is nice. 4. The rooms are nothing special but they're clean and do its job. The housekeeping was interesting as they did come and clean the bathroom and refill the toiletries, but the beds were sloppily made and the pillows simply thrown at the headboard. 5. Service at check in and at the restaurants were fine. The service at Mojave Coffee was great. 6. The casino is a good size with mostly a lot machines and electronic games. 7. There is a movie theater on site and an arcade which is good for kids. Bottom line: it's a fun place to get away if you know what to expect. It's good for casual gambling, laying by the pool, and a no frills yet fun experience.

The Edgewater sent us to nights likely from some slot play on previous visits where we stayed at…read morethe Aquarius. I just want to be able to give anybody who's not been to Laughlin and looking to stay in one of the hotel. I feel that they could have more restaurants. The rooms are nice however I found that the sleeping mattress was a bit on the Warren side. We did have a king bedroom with a view of the river. They just do not have much selection in a restaurant. No refrigerator, which was disappointing.

Stayed for 1 night at the Edgewater while on a road trip and passing through Laughlin. This was my…read moresecond time staying at the Edgewater but it has been years since I was there for an overnight. I booked a room through Expedia (love Expedia!) and it cost $44 for the night including a $25 resort fee...I couldn't beat that! Upon arrival at the Edgewater entrance to check-in I was happy to find that there were a lot of handicapped parking places with no restrictions on how long we could park there so I was able to get a parking spot near the entrance for the entire stay. Then I used a bellhop to transfer the luggage to the hotel room and he was quick, friendly and very careful with the luggage. He followed me up to the room with my luggage so that I didn't have to wait for them to deliver which is typical. The room was clean and provided the necessities. Remember, I paid $44 including the resort fee...I was not disappointed. I enjoyed my stay overnight and the next morning called a bellhop who immediately came to the room and I joined him as he took the luggage to the car. Again he was friendly (a different bellhop from the day before), quick and careful and he put items in the back of the car. Las Vegas is getting a bad wrap for higher costs. Consider a visit to Laughlin and stay at the Edgewater.