My friend bought me strawberries and pineapples for my birthday today from the Plainview location (8/19/1987) and I didn't have the heart to tell her, She should get her money back because all of the fruit was old and waterlogged! I had to spit everything out read more

Edible Arrangements - Waterlogged, mushy, and rotting, not one piece of fresh fruit out of all six pieces - Gift Shops Near Me - Plainview, New York

I would give a 0 if I could,Placed an order from the palinview locaation, they dilivered half the order, called then they sent th worng items, spoke to the owner ,he could care less, stay away , embarssing!! read more

Edible Arrangements have nice fruit covered items. Over the last few years they finally - took my advice - and have a much more exclusive variety of items on their menus including holiday and birthday packages. They are expensive for the amounts they give. They do give a free 6 box on your birthday. The food is fresh and the help is nice. Ah but 3 stars? I look them up says Plainview is open till 7. On Yelp site it notes they are closed. Who knew. Certainly not me while I call the Phone number, get an animated welcome and some lovely music, and wait and wait. So, I call the 800 Number- the AI ask for a zip code and directs me back to this store to hear more nice music. Thats nice as I sit here and write my review- One, would think that the AI animated phone system- would have a recording noting hours or availabilty , lest someone might just be hanging on the phone!. HA! And, all I wanted to do was make an order for pickup tomorrow. Gheesh! Guess I will just have to stop over and order in store. Certainly- there are many other places and things I could buy and OH, yes I can call or go elsewhere - but - then again this one is on my way and covenient for a box of fruit. **o read more

I ordered a last minute same day edible arrangement for my best friend & after checking the address was incorrect (my own mistake) I gave my BF the address I listed so her husband goes over to the house and they didn't answer or open the door. The next day I called and informed the location of what happened and Tracy I believe was extremely sweet and empathetic, excellent customer service and she was able to fulfill my order within the hour. We discussed how dishonest people are and would accept a package knowing it's the incorrect address. Will use them again! read more

Edible Arrangements - Package - Gift Shops Near Me - Plainview, New York

I called to place an order and spoke with Trina. She was extremely helpful and and patient. She answered all my questions and went above and beyond to make sure I was completely satisfied. Her customer service skills are exemplary of what all businesses should be like. I was so grateful to have her place my order. read more

I received the most amazing arrangement as a new puppy gift from friends, and it was made by the Plainview store and it was made with such care and thought and everything was beautiful! The owner Hillary reached out before, because my friends put down that I had allergies and she should contact me to verify things. She made sure to not include things I could not enjoy! Did you know the dipped fruit is gluten free??? So amazing! I wish we took pics before the vultures in my house tore into it! But even the new puppy was able to enjoy some fruit (not the chocolate dipped of course, I don't share that anyway)!!! Thank you so much!!! This is definitely the best store I have experienced and I would go out of my way to use them again!!! Thank you so much for making this an incredible edible arrangement!!!! read more

We got the fruit basket from edible arrangement for my child's birthday to replace a birthday cake. The fruits and product was damaged during the shipping. My child was disappointed. I contacted the store right away, they replace a new product shortly. Amazing costumer service. Will definitely purchase the item here again. read more

Amazing place, I needed a last minute delivery to my daughter for her birthday and they were beyond accommodating I called 3 different locations that couldn't guarantee a delivery and were rude about it. Great customer service is appreciated, the fruit was fresh, my daughter loved it and I would highly recommend this place. Thank you read more

Received a gift platter from this location. Fruit was very fresh and the chocolate covering the fruit was delicious!

I just would like to thank Trina for my amazing experience at Edible Arrangements. Her customer service skills are amazing and her personality is so warm. She went above and beyond in making sure I got everything I needed with my order. Thank you so much Trina! read more

​ Jas was very nice and pleasant. She went above and beyond for me. I will definitely be returning to this store.

I ordered my mother a birthday arrangement to be delivered to her home along with some balloons and a message. Today was the day and I did not get to see her because I do emergency services for steel structures in NYC and could not be there. I knew I would be working so I ordered in advance 4 days ago. She never mentioned the gift when we spoke 4 times today so I finally asked" you didn't get anything from me delivered?" And she replied no. I call the store directly only to hear they are closed until June 30th due to a family emergency. THANKS FOR NOTIFICATION ON THIS, no bday gift from me to my mother. And the order was confirmed the same day it was placed. read more

I would give them 100 stars if that was an option . I've used them on several Occasions and everything was amazing. The fruit is unbelievably tasty and the presentation is outstanding. The staff is extremely helpful and kind , everything you want from a business. Thank you Rory for your help . read more

I went to the Plainview Edible Arrangements and met Trina who was very helpful and friendly. She showed me different arrangements so that I could get a good idea as to the size that I was looking for. I was sending an arrangement to a co-workers house as part of their retirement gift. Trina explained how the fruit is very fresh and that the arrangement is put together on the day it is delivered. She made some suggestions such as the addition of chocolate dipped strawberries (which I added) and gave me a great price. She even gave me a few samples for the road . Trina is amazing and I would definitely recommend this location and her! read more

Love calling this store and finally getting a helpful agent, only to hear the employee who gave me a terrible experience yell in the background "thanks for your yelp review." Should really consider hiring some more mature employees. read more

I ordered an arrangement for my friend/boss during the pandemic. I received a call from Hillary the evening before stating that she will try to make sure the delivery was made timely. The order arrived on time and it was beautiful - the fruit was fresh and sweet. More importantly a little note came with the arrangement that reassured my Boss and her family that the store followed the CDC safety guidelines in preparing the arrangement. read more

Edible Arrangements - Beautiful arrangement - Gift Shops Near Me - Plainview, New York

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What a nice experience I had dealing with Trina at the Plainview location. I had an issue with my receipt and she fixed it within moments and went over the order that I had placed for a close friends. Trina was so kind and Helpful that I recommend you ask for her. She is an asset to her company. read more

Trina is amazing! She helped me put my order together and went the extra mile. She offered her opinion on the best looking Anniversary balloon and put together a beautiful package! Will definitely come back. Trina is the best! read more

No wonder why they have 2 stars nasty nasty manager Calls me today because I went in yesterday at 220 and Doors were shut!!!!! She calls and goes video shows my worker was here lies because I even called to make sure no one was in the back and here is a picture of my outgoing call yesterday at 224!!!! Doors shut!! Telling me it had to be after 3 when I reached to hospital to see my cousin at 3! She either needs to get her times checked and apologize or not be a manager she just hung up on me!!!! read more

Edible Arrangements - Yup so why didn't they answer because no one was there I waited even for 2 minutes - Gift Shops Near Me - Plainview, New York

Had a great experience. They took their time and explained my options and made great suggestions for a sympathy arrangement. They delivered same day delivery and I got a confirmation email when my order was delivered. They were friendly and very accommodating. read more

Can I just start by saying that it's been a while since I've had a customer service experience worth posting about. Overall my experience was one to remember. I was very last minute and remembered that my friend had mentioned how much she loved the fruit arrangements from Edible Arrangements. So i thought it was super appropriate for a bday gift. It just so happened that i was pulling into ShopRite to get her some flowers and I saw Edible Arrangements and thought "duh, she would MUCH rather a fruit basket" So i parked and decided to call to see what they had (since i don't wanna take any chances with COVID) and a lovely woman answered. She said they had something ready to go with chocolate covered strawberries in it as well. I thought that was super convenient and told her I'd be there in seconds to pick it up. The hand off was quick and easy and the associate was so friendly and seemed to really care. My friend was so surprised and i earned major brownie points I'll def remember this place next time i need a last minute gift. So so wonderful! read more

I placed an order to be delivered by this edible arrangements and they failed to deliver the order on the day requested. I filed a complaint and they claimed they somehow had the wrong number associated with my account and that's why they couldn't get the items delivered or contact me. In my complaint I asked them to cancel the order however they did not listen and delivered the item over a week late. Upon getting in touch with them, they said they couldn't provide a refund. It was the rudest and worst customer service I have ever experienced. I highly recommend not ordering from here as it was an awful experience. read more

DO NOT ORDER FROM HERE. The staff was so rude. No one helped me and just stood there. The girl at the counter was staring me down and had the nerve to ask me if I got a problem. You got a problem? So disappointed this company should review their staff. On top of the nasty attitudes she shoved my order for my SICK MOTHER into a box with a whole lot of attitude. Never coming here again don't recommend. read more

Just Wish I could give zero stars!! NASTY NASTY OWNER. I was promised a same day delivery for a gift basket which was never sent by the store or received by the recipient. When I called the next day , instead of being apologetic, the owner was a rude B***H and hung the phone up on me. I immediately called her back and she threatened to totally cancel the order. Since this order was a gift and promised to be delivered the day before and now 24 hours later it still hasn't gone out I certainly didn't want to cancel this order and start from scratch. Instead of the owner finding a solution and going out of her way to make things right for me, she thinks it's ok to leave me stranded by canceling and hanging up the phone on me! I have never experienced an owner to be so nasty and unaccommodating by not trying to undo the wrong she did! SHAME ON YOU HILLARY! !! read more

I did an order on Sunday online for delivery on today Tuesday July 1st for a good dear friend of mine and the spent over $135 for grapes that had mold on them, strawberries that were brown and even 3 balloons nut even inflated all way!!!! This was my first and last time using them. I have taken pics to prove how disgusted I am at this company. My friend was so surprised and heart broken that I spent the money on that I did. I will be passing on this information to all my friends on long island and my co-workers at Homeland Security.....Thank you for ruining a beautiful lady's birthday......always go with flowers!!!!! read more

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I would like to compliment Hilary and Roy Friedland, the owners. I called Thursday to order 8 fruit arrangements for Easter and passover. They were gracious, professional and happy to bring some normalcy to my friends and families lives during this difficult time. Their deliveries were no contact. My friends and family were thrilled to receive their delicious arrangements. I would give this business a 10 star review. I hope everyone will support them as a small business. I know I certainly will. read more

Got an arrangement as a gift. We were away so we weren't able to receive. It was delivered 3 days later. All the fruit was rotten.

The surprise delivery really made my daughters day special especially because I couldn't be there with her on her birthday because I'm in New Jersey taking care of my Nana who has dementia and is in the hospital due heart issues but once my daughter got the delivery she knew no matter the distance mama was going to come through for her. The staff was so sweet and helpful and it was delivered with care and very much appreciated! Thank you so much for helping me make my daughters day special! Edible arrangements ROCKS!! read more

If I could give this store a 0 star rating I would. Not only did the arrangement look terrible and nothing like what I ordered, but I also came to find out that the wrong size was delivered and the vase was chipped. I was given 3 options: 1. A $10 refund for the size discrepancy 2. A box of chocolate covered strawberries, or 3. (The best of all) See how much of the arrangement was eaten so that it can be wrapped back up and picked up to have the right size delivered. I declined all 3, I spoke to the owner Bret who called me a liar and after he refused to deliver a new arrangement or give me a full refund hung up on me. I have never experienced such terrible customer service in my life. The people at corporate were nice but they leave the ultimate decision to the store and it didn't seem to get me anywhere. I will not be using edible arrangements again. Next time I'll just throw some chopped fruit in a vase and send it on its way like this place did and save myself the trouble. read more

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I love chocolate covered strawberries! So I stopped in for my birthday free box. The strawberries were fresh & delicious. I was disapointed though to find out I had to pre order the cup of salted caramel apples. Would have expected these cups to be readily available! read more

One word - disappointed! While ordering online, most arrangements are offered in 2 or 3 sizes. I chose the medium size for my arrangement, and although it was nice looking, the size was definitely a small! Spending just over $100, I expected a larger display of fruit. Additionally, the balloon was supposed to say "Happy Holidays", and a standard purple mylar balloon was sent. I highly doubt I will use Edible Arrangements again - or perhaps I will use a different location, as some other locations nearby have better reviews. read more

Ordered 2 arrangements for party yesterday. Very pleasant woman who took my calls. Great delivery person and the fruit was fresh!