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    Edmonds Memorial Cemetery & Columbarium

    4.5 (2 reviews)
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    8 months ago

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    10 years ago

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    Holyrood Cemetery

    Holyrood Cemetery

    3.5
    (15 reviews)

    My daddy is buried here. It's nice and clean. The mass is always so nice. But we brought…read moresentimental things that we decorated daddy grave and they took it away they threw it away. They never told is we bought those Items. Sad!

    I wouldn't recommend Holyrood Cemetery to anyone. At every step of the burial process there has…read morebeen some level of confusion, disorganization, or plain stupidity from the administration. Dad has been in an unmarked grave for over a month and a half. Not even a temporary placard while the headstone is shipped in. Mike Betts wants us to think it's the funeral home that's responsible for placing a temporary placard, which isn't true. The headstone was made in advance, it's been sitting in a warehouse since the 1980s. Mike Betts can't remember our recent meeting when he ordered the delivery, and has no shipping data at all. We got a check in the mail because we were overcharged on their services. The check was written payable to my Dad. Wouldn't the cemetery know he is dead and he can't cash checks??? Now it's another errand to fix their latest screw up. As a grieving family, we thought Holyrood cemetery was going to handle Dad's burial arrangements with grace and precision. We are disappointed. We had to call again to ask about the headstone delivery and the gentleman who answered the phone was so confused about their record keeping system, and he asked how to spell my Dad's name three times! Write it down once and remember!

    Neptune Society

    Neptune Society

    3.4
    (50 reviews)

    My elderly father made advanced arrangements for the care of my mom's remains with the Neptune…read moreSociety. When Dad passed away, we found that Mom's arrangements where well taken care of. When mom passed away, a few month later, the Neptune Society was there, just as promised. The whole process was straightforward. The hospice nurse simply made the phone call and Neptune society took it from there. Brad, from the Neptune Society, provided excellent service and was easy to work with. His compassion and professionalism during this difficult period was extremely helpful. I recommend the Neptune Society for those considering cremation.

    Please understand I am grieving my father, who I love dearly and miss so much. He passed recently,…read morein the beginning of November. I'm sorry this is so long. They hurt me. I am not doing that great. ***Please check the complaints at the Better Business Bureau.*** Neptune is *not* accredited. I am going to file a complaint there. A friend is helping me now to deal with them. I have spent nights crying over what they did. I would not trust them with anything, much less my father's remains. I wasn't even sure they would give me his ashes, it could be anybody, as far as I can tell from their practices. I could not handle looking at his urn and wondering who was in there. 1. They work on commission, and they upsell you, hard, once you have started the process of cremating your loved one. When you are vulnerable and grieving. It was a long conversation of upselling. I was just trying to understand the cremation process and when I would receive my Dad's ashes (I live in another state). I was wildly confused when they started telling me about all the things to buy and do. Like if I wanted to view my father (outrageous price to do that), it would cost hundreds more to ***put a pillow behind his head*** Not. Kidding. I literally gasped in shock and "oh my f***ing god" slipped out of my mouth. 2. They charge far (2x) more than other funeral homes/crematories. I wish, wish, wish, I had done better research. Neptune is a national company and seemed reputable. I was so wrong. 3. If issued a refund, it is wildly inadequate. My policy was $2745. They gave me $909 as refund. I researched online - they are known for being unethical with refunds. I am sure these awful people issue refunds frequently. Again, check the BBB. Look on here for other crematories the do not upsell you. I found a wonderful one, Elemental. Charged HALF, did not upsell. They told me about extra procedures they have, beyond legal requirements, for making sure the remains are of the right person. They do not work on commission. They were perfect. To Neptue Society directly: I will not stop until my refund is resolved ethically. Be aware of that. You humiliated me and caused me pain at the most difficult moment of my life. I do not allow anyone to treat me that way.

    Edmonds Memorial Cemetery & Columbarium - funeralservices - Updated August 2026

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