My car broke down, the response time and service was amazing!!! Grateful for the help!!! Thank you…read more I highly recommend their services. Pricing was great, not the arm and leg I thought it would sit. Thanks!!!

Great customer service from Rafael at 23 1/2 He towed my…read morecustom handicap accessible Toyota to the local dealership and then to Mobility Works dealership 75 miles away to service vehicle.Prompt and polite-went out of his way to provide excellent service.Highly recommend. Liz

great service, prompt reply, very accommodating; even in they ultimately couldn't resolve my issue…read more(they pointed me towards another resource)

Quick service by Katie & Lori. I was able to get my Chevy Impala in on Monday for rear end &…read morequarter panel damage. By Thursday, I was picking up my repaired vehicle. Repairs were done well with all panels aligned and 3 part coat process applied & blended for perfect match. They assisted me as well by coordinating with Enterprise Rental to pick me up at time of drop off and to leave rental vehicle upon pick up.

I had a great experience at Clendening with Jeff. Took my car in that had two awkward dents, that…read morehad compound angles to be repaired. They did a flawless job and matched the paint perfectly! I couldn't be happier! Thank you, Sam Z

You know... I really wanted to like this place. Great reviews, local shop and very friendly…read morecustomer service from the start. But wow did that change before I even got my car back. We decided to test out another local shop through insurance and when I originally took my car in for review, they questioned how a dent had happened as it wasn't where the main issues were located. Told them and all was good. Left, made an appointment and took it in when we arranged - was told they needed it minimum of 5 days so that pushed the date back twice due to holiday and having prior plans. They worked well around my schedule which was super helpful. They called my mother at one point to ask again how X happened and she explained and they said something along the lines of "okay. We have a great relationship with Statefarm so we just don't want to ruin that". Sounds to me like I was assumed to be lying... For no reason. Kind of rude, but moving on. Later, I received a call on the 4th day (Thursday) around 11am stating that my car was done and was ready to be picked up. Cool but very annoying as I work Downtown in Chicago so I can't just hop in my rental and head 2 hours to the shop to get it. Then I ask if I can just get it the following day and they followed back with that they are actually CLOSING THE SHOP due to heat and we HAD to pick it up by end of day. This was the first red flag I should've noticed but dismissed. As noted previously, they said minimum of 5 days.... this was day 4. Never was I notified prior to 11am on Thursday that they were close to being done or that they were even closing shop the following day. I had to have my parents go pick it up as Chicago traffic is a nightmare. They went to get it and this is where I get really upset with this shop. My parents go in to get it, are told to pay without checking it out first and so they paid. Then they were sent over to the car to get it and leave. My dad went around and looked at it all and brought up the fact that it was not done correctly and that he will not accept it as it is. They had the audacity to be upset with him for speaking up and refusing it and had an attitude with him. Of all people, my dad? You're ridiculous. He pointed out what was wrong and they stated that he needed to take it and I would have to bring it back the following Monday because "they didn't want it in their shop over the weekend." Sly but no, you can't be let off that easily. If I were there, they would've taken advantage of the oblivion that I would've had and I would've left with a car not fixed properly and an angry father. They ended up calling I believe on the following Tuesday saying it was done so I had my dad go check it out again for verification and he accepted it this time though it wasn't fully how it should've been repaired. All has been good up until the last week when I hit a raccoon and what do you know..... the poor job that they did, was showing like no other. Paint was chipping everywhere, not adhering to the bumper and missing pieces/latches from a supposed "new bumper". Took it back to my actual auto shop and he knew instantly that I took it elsewhere prior and questioned if I did so. I told him I did and he pointed out exactly what I had previously said. The work they did to my front bumper was done very poorly and in a rush. Now I'm replacing it once again and I will NEVER return to this establishment. Take your time on your work, learn how to effectively communicate with paying customers, treat ALL customers with respect and own up to your own mistakes. Shame on you for speaking down to my dad and being shady about your poor work.

First, let me start of by saying they did not ask me to write this review. VinGogh truly saved the…read moreday and went the extra mile after a nearby "15 minute oil change" shop drained my CVT transmission fluid instead of engine oil. Very knowledgeable, nice, and easy to talk to staff that made a crummy situation way better. Great documentation with excellent communication and a very fast turnaround to top it off. they stayed late and had it all done very quickly for something so short notice. They even took a very noticeable collision dent out of my front bumper free of charge! I'm not saying expect free repairs, but they're great people who get the job done right. Couldn't be happier given the circumstances and I will definitely be taking my business here again.

Shayne and Keri are amazing! They're quick to get you scheduled when is convenient for you (nights…read moreand weekends are a huge bonus for those of us that work normal 9-5's), quotes have always been accurate, and everything they've fixed for me over the years has held up great. Pricing is spot-on, you get exactly what you go for with no pressure to do anything extra. Shayne has replaced alternators, sway bar links, brakes, rotors, exhaust parts, etc on a few of my vehicles & I don't trust anyone else. Overall the best folks to bring your ride to.

Quick, friendly and communication was great. The driver communication when he was arriving was…read morehelpful. I Always use them as the experience consistent every time

My tow driver Brandon BMS was absolutely amazing . He was propt on time , and most importantly to…read moreme he cared about my car ,also was very sweet and caring had a great personality definitely hope A to Z Towing can hold on to this one

Hytech automotive is the best I been with them for many many years they are friendly and loving…read morepeople the owner Tim is the best with the crew no complaints happy new year Hytech. And Stephanie is the sweetest young lady I've ever met blessings

They are the best!! My car was towed 3 different times no body wanted deal with my warranty, they…read moredid, there now putting new enjine in my car, they jumped the hoops 2 other places I won't say names jacked me around kept my car without even touching it I highly recommend hytech very nice people on top of there game!! I will never go anywhere else from now on! They explained everything & actually on top of it! I love them! The lady on phone is a pleasure to deal with also makes a difference when there not all rude & crabby! Thank you hytech!! My new machanic!

They were great! I called a few different places for a tow and Rock Valley Automotive was the…read morecheapest and got to me pretty quickly. The driver was very friendly. I will definitely call them again if I need help in the future.

Absolutely terrible service. They were dispatched to help us unlock a vehicle and they had us…read morewaiting over an hour and told us someone is on the way and then cancelled the request without contacting us at all. When I called they told us they got busy and cancelled. No explanation and no apology. Horrible business practice.

Honestly their commercials were effective because that was a big reason why I came here…read more It's tough to do a pros vs cons on Parsons, because in my mind there are only 2 types of results when it comes to car repairs: fixed right and not fixed right. Fortunately I do not get into collisions often - so how do they stack up vs the competition in terms of price? God knows, but if its under $100 difference, I don't care. In this case they repaired my ford that had been in a highway accident. Door and mirrors functioned properly and the paint and replacement jobs were done well. Reasonable turn around time but still had to get a rental for a few days. Wish they could have done a little better with the dings in the car logo on the grill, but that is a small gripe. I would return to Parson's

This shop is totally amazing! They totally made my day! Some creep ran into the back of my car and…read moremessed it all up and Parsons did an amazing job of fixing my car! I am so appreciative of Parsons! Will always recommend this collision place!