Exceptional service from Kayla and Mike! They were able to accommodate my call-in and walk-in needs…read moreperfectly, and their customer service was outstanding. Friendly, professional, and efficient--exactly the kind of experience you hope for. Highly recommend!

Excellent customer service and genuine care. Mike was wonderful and truly prioritizes his…read morecustomers. I sincerely appreciate the time, attention, and support he dedicated to helping my daughter alter her dress for her 7th grade dance. The dress could not be cut to alter the length so Mike was creative and he offered to see it by hand to preserve the style of the dress. He also accommodated us on such a short notice. Definitely recommend.

I brought a pair of pants and a dress to be altered for the upcoming festivities. I called their…read morenumber, and I was told that the service cannot be completed in a week since a lot of people are requesting the same service for the holidays. I was ok with it, and in fact, impressed that she was honest about what she can realistically accomplish. I called her back, and I tried to ask to prioritize the dress while the pants can be done even in the next few months. The lady took me in, and squeezed this job in her busy schedule. She was able to complete my dress alteration in 5 days for a great price! I am very happy with how it turned out! I think I have found a new alteration / dry cleaning go-to spot for my needs!

Service was quick and price was reasonable. I went to have a seam mended on a knitted type sweater…read more Overall looked balanced on both sides and looks like a really good job.

I have been using Kim since 2001, and she has always given me the very best service. Her quality…read moreof work is outstanding and considering that, I feel that her prices are fair. I definitely recommend Kim, because of what she had been able to do for me. Rosemary H

I've been coming here for nearly 20 years. Kim usually does decent work but a few recent…read moreexperiences have me questioning her integrity. I've brought in plenty of pants for tapering, shortening, taking in the waist, etc. Last winter I brought in pants that were off the rack and a little long with a 32 length. As usual, I tried them on with shoes and Kim helped measured the length to shorten and I picked them up a week later. Super quick process. I didn't try them on at pickup since I had a lot of work done by her previously so I had no reason to doubt her work. Unfortunately I went 3 months without wearing them but when I did, they were still far too long so I had to bring them in again. I explained the situation and when she examined the pants, she told me it was still the factory stitching so there wasn't any work done by her or any other tailor. I was surprised by that, and that she didn't recognize her own work. I assured her I brought them in just a few months prior. When she remeasured the length, she marked to pants to shorten another 1 1/8 in. She said that she always cuts the length requested by customers and so it was my fault and had to pay again for work on the pants. I have all my pants around 29 inseam so this obviously was not accurate and rather annoying she tried to blame me for the incorrect length since she was the one who previously measured. I needed them done so I went ahead. I didn't want to leave a review about this but the following experience was embarrassing and needed to share. I recommended her shop to a friend who needed to shorten the length of 2 curtains but had a horrible experience. At pickup, Kim casually mentioned that 1 of the curtains were already damaged at drop-off and that she decided to do a free patching for the damage. My friend was not notified of any damage prior to pickup, and furious there wasn't any sort of communication. She couldn't even return the "already damaged" curtains because of Kim's unilateral decision to patch the hole. I felt responsible so I sent my friend $600 to cover the cost of curtains. If there was truly damage already, why wouldn't you inform the customer first to decide options?! This used to be my go to tailor but it's now on my blacklist.

Awesome tailor shop!!!…read more I had a button come undone on my dress shirt, and went here during my lunch. They fixed it and retightened another loose one in less than 10 mins. Appreciate their skills, and speed that I tipped them with zero hesitation.

I've been going to Kevin's for years, and suddenly without any notice they closed permanently. It…read morewould have been nice if she had told me they were shutting down before taking my pants in for hemming. Now I'm not sure what to do. I only realized something was wrong when I saw the parking lot closed off a few weeks ago and tried calling them. I left them a message. does anyone know what happened to the business?

I can't recommend Ionna highly enough. She has altered around 40 outfits for me, ranging from…read moresimple adjustments like hemming dresses to incredibly complex transformations--such as resizing a suit from a size 44 down to a 34. That's over a 10-size difference, and you would never know. Every piece looks like it was custom-made for me. What truly sets Ionna apart is not just her technical skill, but her creativity. We've collaborated on reimagining certain pieces beyond the designer's original vision to better match my personal style--and the results have been amazing. Most of the garments I bring her are vintage, and since the original designer is no longer around, my only option is to purchase whatever size I can find and rely on expert tailoring to make it work. Ionna executes this flawlessly every time. On top of all that, her pricing is incredibly reasonable for the level of craftsmanship she provides. She is truly talented, reliable, and a pleasure to work with. Highly, highly recommended.

Love this place. The only alterations business that I trust with my clothes. Good turnaround time…read moreand affordable! Ioana is sweet. I was pretty nervous when I went in the first time because I had never had my clothes altered but she was kind enough to walk me through the whole process. Now I'm always stoked to come back and have her upgrade my closet!

If I could go back and give my younger self some advice, it'd be to establish and maintain two…read moreexcellent relationships: One with an accountant, and one with a good tailor. This shop is the latter. Very good value for altering clothes! I had several jeans I shrunk out of they tailored to fit, along with the same for a few suits, sports coats, and dress shirts. Seriously - buying clothes off the rack and taking them here makes you look amazing, highly recommend their services. Lovely ma and pa shop with excellent customer service as well.

I've been coming here for about two years to dry-clean my work blazer and always had a good…read moreexperience, so I decided to bring in a skirt with a broken zipper. They suggested putting a hook on it instead of replacing the zipper since it would be cheaper and look better. They said it would be ready Friday by 3pm because of Labor Day and the weekend. I came at 2pm on Friday, and apparently they had just started working on it (like literally they started working on it once I checked in). They pointed at the 3pm pickup time on my receipt like I was the one who messed up. I mean you had almost a week to do a 10 minutes job? I came back Tuesday, and honestly, the hook looked terrible. It was huge, poorly sewn, and just looked like a rushed job. I'm not even good at sewing, but I could've done a better job. If they had just told me they needed more time, I would have been completely fine with it. It was the attitude and the quality of the work that really disappointed me. Luckily my friend helped me to fix it and now it looks much better, but also, was it really that hard to put a small hook in the first place?

My dress was way too big right before my grand opening, and I was nervous about the result. He did…read morean amazing job! So glad I found this place. I'll definitely come back for any alterations. Now I understand why he's so busy! Thank youu very much for amazing service!! My dress was way too big right before my grand opening, and I was nervous about the result. He did an amazing job! So glad I found this place. I'll definitely come back for any alterations. Now I understand why he's so busy! Thank youu very much for amazing service!!

I meant to post this the first time I went, but absolutely have to now!…read more The first time I went I hadn't been to a tailor since I was a kid and was a bit nervous about what to expect as I don't think I always know what "well-tailored" looks like and I'm not the most fashionably knowledgable person to say the least. I was immediately greeted by Ali who treated me kindly, professionally, and guided me through the process with the immense range of clothes I brought from pea coats to jeans to suede jackets. Everything he did was fantastic and looks like it was hand-crafted for me. All prices were more than reasonable and I got all sorts of new things to wear. I should have posted a review then but I absolutely had to after my latest. On Tuesday, I tried on a dress I was intending to wear at a wedding that I leave for on Thursday and noticed to my dismay it did not fit how I wanted and was too low-cut. I immediately ran over in a complete panic to see if it was even possible to fix in... one day. It's a silk/satin fabric with a unique cut so I wasn't optimistic. Ali took it in stride and finished it IN ONE NIGHT. He did an incredible job, was super respectful and considerate when trying to figure out what adjustments to make, and I'm so grateful! Any time I ever have tailoring, I know who to go to and can't recommend him enough. THANK YOU!!!

I have had such a positive experience working with Michelle's Cleaners and could not recommend them…read moremore. I have a small business selling vintage and preloved bridal dresses so I was very careful in selecting a dry cleaning business that would provide the level of service and care that I needed. Michelle herself has been so kind and knowledgeable, making sure that all my wedding dresses (many are delicate) are well taken care of. I look forward to many more years of working with Michelle and her team!

Lived in the neighborhood for a few years now and it's the only place I take my designers. I keep…read morecoming back the pricing, and the quality work, and customer work that "Michelle and the staff" here have exceed my expectations from day one. The customer service from the moment I drop off or pick up. You want good quality service hands down best in the Campbell area. Thank you guys.

Foroogh is absolutely amazing! She's incredibly kind, attentive, and truly talented at what she…read moredoes. My dress was very loose, and I needed significant alterations--but she made it fit flawlessly. It honestly feels like the dress was custom-made just for me. Every interaction with her, both over text and in person, was such a positive experience. I really appreciated how she offered thoughtful suggestions while still making sure my preferences came first. She made the whole process feel easy and collaborative. If you need alterations for your big day, you can trust Foroogh completely--she will exceed your expectations. Thank you so much, Foroogh!

I brought in my wedding dress to get some minor alterations to Foroogh and she did such an amazing…read morejob! She is so absolutely skilled, the outcome literally fit like a glove, looked like it was made just for me, and made me feel so beautiful. She listened to my concerns and gave me some thoughtful suggestions based on my concerns and my dress. Foroogh was able to work with my budget a bit and made the cost a little more comfortable for us (as I got quoted an arm and a leg at other locations)! Thank you so much Foroogh, I will never forget your kindness!!