I visited this spa last week and loved it! Everyone was very nice and I had an incredible massage and facial. The spa was very nice and clean and the eucalyptus steam room is amazing to die for! I spent the rest of the day at the pool relaxing. It was a perfect day and I will definitely be back! read more

Clean! Good massage! The pool area very crowded on weekend though so just be aware and plan accordingly.

I live in downtown and the Spa Aquazul is convenient. I had a service today with Silvia and it was amazing. She does a great job helping you to relax. She focused on my sore shoulder muscles and helped work out the kinks. The steam room in the women's locker room is also very nice. I will be going back for services. read more

Can't believe this spa has any rating at all, let alone a high one. I am pretty experienced with spas and planned a group spa day here for a bachelorette weekend for about 10 girls. -Parking is validated for 3 hours only so even if you plan to spend time at the pool, restaurant, bar, etc. it is $6 per hour (regardless of the fact that you're probably spending at least $150 on services). There is no option to park elsewhere unless you enjoy a lengthy walk. -Pool is very small for the size of the hotel and the kid's pool (if you want to call it that) is 10 feet from the adult pool. Our Saturday was filled with kids and families loudly splashing around competing with the loud party atmospheric music... not exactly relaxing before our spa services. -Pool seating is very limited and cabanas are not available so first come, first served. -Pool towels are cheap and small (with the threading unraveling in several places) which is unexpected for the business-class look and feel they are attempting to portray. -Poolside staff: the girl kept my credit card when I opened a tab. Hours later when I went to pay at the spa, I realized she still had it. The spa staff called to have her bring it in and sat on hold for about 10 minutes only to tell us that I had to walk out and close out my tab to get my card and "no, she could not bring the check inside for me to close out and sign". Walked back out to the pool bar to close it out, they had to call the waitress from the pool and there I stood, waiting for 15 minutes (despite the fact that I told them I had a plane to catch). So much for relaxing prior to my flight. -Spa: our group specifically blocked two hours for services to do as a group and spend the waiting time in the (small, overrated) relaxation lounge and (nice) steam room. Apparently as some of the girls were checking in upon arrival, the staff told them they had a few cancellations and asked if they wanted to begin their services right away. Feeling put on the spot, a few agreed and there went our group spa day. -Gratuity is automatically added to every bill. Big no-no in my book. If the establishment feels that the staff should earn more, they should pay them more.. not add this to their disenfranchised consumers to make up for their lousy pay. The only two reasons for the generous 2 star rating? When I complained to the hotel assistant manager, she comped the parking for us and handling my complaint professionally. Secondly, the spa staff and services were great. It is quite unfortunate that their efforts and work are overshadowed by all the cons mentioned above. As a born and raised San Diegan, I do not foresee this spa lasting very long with all the great spa/pool/consumer-friendly competition here in SD. If they make it, most likely it will be due to the quick spa services used by the clients passing thru and will never build a steady client base of locals. read more

I recently stayed in the hilton which conveniently has a spa located inside the premises. I was there for a bachelorette party and the other girls and I thought it would be nice to book a spa treatment for our bride while the rest of us got settled in the room. I booked the reservation with my Visa and was told that if my bride did not make it on time to the appointment, my card would be charged as a penalty. However, after her massage, the girl could not find my credit card information or my phone number OR my room number and forced the bride to pay for her $150 massage herself. The bride did not have very much money on her card, and the rest of us were mortified to find that she was charged for what was supposed to be our treat. I went down myself to pay for the service and have the amount refunded onto the bride's credit card. They did not apologize or handle the situation in a professional manner, and they even had the audacity to call back a week later (when they found my phone number) and ask for my brides credit card information again because they are "not sure if they refunded the correct amount". I enjoyed my stay at the hotel, but the customer service at the spa was terrible and I will not be booking treatments here in the future. read more

I discovered Spa Aquazul when I received Spa Finder gifts cards as a gift. I was pleasantly surprised that they were on the list of spa options. I quickly liked this venue, as the hotel spa has an adjoining rooftop pool and lounge/bar area. I usually spend the day there - great massage and lunch by the pool. My favorite treatment is their Harmonious Touch massage. It's when TWO massage therapists work on you! It's a rare find to see this on a typical spa menu, so when I do...I have to get it! Now, what kept me going back time after time was their "20% locals discount". That coupled with the Spa Finder gift cards (which I get at Costco - $100 worth for only $79.99) made this the ultimate relaxation place. BUT, I'm sad to say that they no longer honor the locals discount if you use the Spa Finder gift cards. That is truly disappointing. That's why I'm giving Spa Aquazul only 3 stars. Out of principal, I will probably go there less frequently and try some other local spas that also take the Spa Finder cards, like the Estancia in La Jolla which boasts a better atmosphere & the spa at the Paradise Point Resort. But, I will go back occasionally to indulge with the Harmonious Touch massage when I need to. read more

What could have been a total disaster turned out to be one of the best spa experiences I have ever had all due to the wonderful staff at Spa Aquazul! There was a mix-up with my original reservations for my mom and I and our massages were booked at Spa Brezza at the other Hilton - at Mission Bay. The staff at Aquazul not only were able to accommodate me with one hours' notice (on Mother's Day weekend, no less) but they called the other spa to cancel my reservation and to let them know to not charge the credit card that held the reservation. Now that's service. When we arrived, the staff were so welcoming, taking the time to tour the facility and making sure we were comfortable. They also have a great selection of treats in the relaxation room. And finally, one of the biggest deals for me is the proper amenities in the locker rooms: shower caps, razors, Q-tips plus high quality hair spray and shampoo/conditioner in their very ample-sized showers. No other local spa even comes close to the class of this place and the service. Did I mention the rates for services are very reasonable too? And if you are a local, they give you 20% off! I will definitely be back! read more

Rip off artists. Prepaid for service for my wife and I but was required to provide credit card info "in case I no-showed". did not make sense since I would simply lose what I had already paid for. Now it does make sense. they needed my card info for another reason. When I left the scheduled appointment I stopped at the front desk to ask how to distribute the tips to the various people. they explained how and then mentioned that they already charged the card for 20% tip. This is not written anywhere, nor was it mentioned or explained to me. I was really not amused by this. Apparently the only reason to lay hold of my credit card info was to try to pull a fast one on me. I was going to tip in the services room which would mean I would have done so twice. How good was the service? who cares! read more

Today I received the best massage ever! I got a massage from Josh! (The indulgence massage I highly recommend it) He was so amazing!! He had perfect pressure, explained everything as he went and massaged all the areas that were sensitive after my car accident. I am amazed and grateful that Josh has such passion and wisdom on what he does. It shows his professionalism and it's makes the experience wonderful whoever gets Josh is one lucky person. Not only was my massage wonderful but my manicure and pedicure Was amazing the previous time I visited this spa. I got my pedicure done by Vennetta! Oh my Gosh can I say unforgettable that's a understatement!! Vennetta sat me down made me feel at home. She massaged my feet so well I didn't realize I had feet anymore they felt like pillows! She was extremely calming and understanding when it came to hands and feet care and recommended the best products that I use today to help me continue my at home care. I feel AMAZING and I have NEVER in my life had such a wonderful experience with such an amazing Manicurist and Massage therapist! Thank you Eforea Spa for the wonderful relaxing time! If I can give a 10 I would!! I will be back soon and send others. read more

My husband surprised me with a 50 minute massage, a facial, and a mani pedi. The service was incredible! All of the ladies are professional yet easy-going. I had 4 hours of much needed relaxation, and I never felt rushed or pressured to purchase product. I will definitely go back in the future. read more

Great staff and service. I was pampered by Sonya, who was very knowledgeable and professional, during my 80 min facial. The waiting area was very relaxing, with snack, water, and teas. Thank you for a wonderful morning. read more

Worst mani/pedi ever in my life. 2 hours and it was timesaver (the cheapest, most basic they offer)and I spent more than ever in my life on such a thing ($140 after the mandatory 20% gratuity). I feel bad because she was nice but i would have been better to go somewhere for $20 and not be out so much for the worst yet priciest service I've ever had ever had. Also my price was AFTER a 25% discount for being a local San Diegan. Hope my engagement pictures still turn out okay and the cuts and stray cuticles etc. can be edited out in the close-ups of my hands. Basically got a $10 mani pedi with a $130 mimosa. read more

Spa aquazul is one of my favorite spas. The hotel and view is spectacular. The receptionist always makes me feel welcome. The massage and amenities are great. I always feel I receive a 5 star treatment. read more

I have been to this spa numerous times and every time has been a great experience. The staff is professional and friendly, the facility clean and comfortable. I have had facials, mani/pedis and massages, all very relaxing. I love the waiting room with the teas...I find myself lingering before and after my treatments! I highly recommend Spa Aquazul! read more

Tiny Spa with mediocre services. This one seemed like it was built as an after thought when designing the hotel. It's a very small spa. Everything is located in the same small space. So when you're "relaxing" in the quiet room, you can hear people flushing toilets and talking in the locker room. I could also hear two different streams of music while in the quite room--chaos does not lend itself well to relaxation. The steam room was nice, but too dark to see well and I wish there had been some eucalyptus or some other nice aroma. There was no sauna. The pool (also used by hotel guests) is next to loading docks. I had a massage and my friend had a facial. Originally, we had planned to both have a facial, but they can only do one at a time because they only have one facial room. (See, too small.) My friend said her facial was okay, but there was no shoulder/neck massage with it. They just washed and moisturized her face. And my massage, although supposedly given by the lead masseur, was fairly perfunctory. He did not massage my neck at all. Then on top of it all, we had to pay an outrageous amount for parking. Even with a Groupon, this spa just wasn't worth it. I recommend the Rancho Bernardo Inn Spa. Now that's a spa! read more

Luxurious, but pricey and they only validate for 3 hours. If you get a 90 minute massage and anything else you have no time to enjoy the spa and relax. I would go back if I get dropped off. They do give locals 20% off which is nice. They also accept spafinder certificates as long as it isn't a special promotion. Won't be my go to place, but it is nice. read more

I have been to this spa a few times, the last time being this past Friday with my mother and sister for a "Spa Day". We booked facials and massages. Although I really enjoyed my experience last time, we all had a consensus that this spa is now a "pass". Positives: -Checkin was easy and their lounge area is well stocked (3 different herbal teas, dried fruit, fresh apples and oranges, as well as some lemon water). -3 hour validated parking(although, its $9 an hour each hour/portion after, we were 15 past and still paid $9, ouch) -Its at a nice hotel. -They have a great steam sauna (no dry sauna though). Cons -Pool was closed, and there was no jacuzzi in site (unlike other spas that have dip pools). -My massage was a 50 minute massage with an added on foot/hand scrub($35 value). What they didnt advertise was that the foot/hand scrub was part of the 50 minutes so the massage was only a 30 minute massage. That was too little for my taste,especially, when paying for a full massage. -Mother had no extractions during her facial, although she had blackheads. She didnt feel rejuvenated or like the facial did anything. Normally, at other spas like the Hyatt or RB Inn she comes out feeling all "shiny and dewy and new". -Sister said she had the lady do some extractions, but very minimal, and she didnt feel fresh either afterwards. -Showers were not cleaned. I went into a shower with 2 razors on floor and face towels inside. There are only 2 showers in the womens area. Thus, they should have someone regularly clean them. That was kinda gross. -They have a cute cucumber/hand towel in ice table outside the sauna room, but only like 5 cucumbers and we were 4 women in the sauna. Thus, as you can imagine, only 2 ladies got cucumber. In the 1 hour we were in that area they were never restocked. We all agreed that our massages were good (albeit short), but the facials were not something we would have paid for. There was another lady in the lockerroom that mentioned to us she didn't enjoy her facial either. All in all, I would come back for the massages if there was a deal. Never come back for the facial. And I would check the shower before walking in and not been so shy to ask for it to be cleaned. **** I wanted to add that the spa contacted me about my experience and the only thing they picked up from my negative list was they apologized that the pool was closed and offerred me to come back to use it. Funny how they only seemed to have read the shortest and first CON and skipped the rest. read more

My hu8sband and I wanted a romantic yet relaxing afternoon, so he booked us a couples massage and couples soak at the Aquazul Spa at the Hilton Bayfront. I have never had a couples massage before and it was a wonderful experience. The staff was very friendly and professional. The spa was clean with a lot of nice ammenities. The masseuse was great and I felt so relaxed...minus a few big knots in my back. The couples soak was a very nice room with a big jacuzzi tub full of bubbles adn surrounded by candles. They found out it was our anniversary so they sent in a bottle of Champagne and chocolate covered strawberries...what a wonderful touch! My husband and I were not only relaxed it gave us a chance to reconnect away from our hectic world. The steam room was the great finale with music and the scent of lavender...when can I go back! read more

Had a fantastic experience with my wife and daughter. The ambience was wonderful, the treatments were top notch and loved the extras (snacks, tea, waters) in the lounge. I will definitely be back. read more

I usually get a great massage with the exception of today. I am still going to remain a customer because I have had great past experiences. The massage today felt like she was a new employee with allot of hesitation. There was also confusion in the front desk, and I have been here quite a few times and just found out about the loyalty card offered to my husband by his therapist. read more

Beautiful spa. Excellent massage. The receptionist was very helpful. Will be making this a regular event

Overall a good experience. The treatment rooms are nice and the therapists were very good. Compared to other spa experiences, the spa layout lacked a continuous flow and consistency of relaxation. The men's locker room was too small, the space was cramped especially when other guys were in there changing. Additionally, I didn't like the fact that the jacuzzi and pool didn't have easy access. You had to walk out of the spa to get to it. I understand the pool being that way, but they should have a jacuzzi or types of hydrotherapy available within the steam and shower areas. It would have been much nicer to enter a peaceful lounge area first before the locker room. The lounge area they do have is more of a waiting room, not a place you want to stay and relax afterwards. read more

great spa, new and professional. great service. it is on a pricey side but it is at hilton after all. same price of service as the hilton artesia, and way way better quality spa than the artesia spa. i had massage and facials and both are very good. read more

The spa was nice & clean. The first front desk gal was very pleasant. The relaxation room was nice with water & small snacks. When my massage therapist came to get me, as I entered the room she said "if you want a heavier pressure, that will be $15.00 extra. Had I been informed prior to my massage, which I purchased through Travel Zoo, I would have paid it. As it turns out, those of us who know our massages, I would not recommend the gal I had. In the spa business my massage was considered a "foo-foo" massage! All the massage gals I've had at other wineries & hotels would always ask me if I wanted more pressure or less pressure. After I was done, I asked my 2 cousins how their massages were & they stated "great." Then when we're checking out the new front desk gal asks me, "so how was it?" I told her just okay. She says, "just okay?" I said yes. She said no more. No solution to that problem. Oh well, the bloody Mary's by the pool were awesome! Only Jacuzzis were outside by all the families. I won't go back. read more