I received a facial here and love it just as much as I have before. Amy consistently does a great…read morefacial and she has such a calm and kind way about her. I walked away with my skin feeling amazing. Thanks Heyday Kirkland.

For me, Taylor provided the worst facial of my life. Aggressive and harsh and never checked in to…read moreask if she was too heavy handed. I've had off and on again headaches since the facial today and blurry vision. She was very hard with the gua sha and may have pinched a facial nerve. The experience felt amateur and I'm afraid to go back.

I honestly can't say enough good things about this place. They are professional, knowledgeable, and…read moregenuinely kind. From start to finish, the experience has always been excellent, and I feel well taken care of every time I visit. My favorite technician is Jessica. I've been going to her for the past four years, and she is always friendly, professional, and attentive. She consistently does an amazing job and makes every appointment a positive experience. One thing I especially appreciate is that they never pressure you into buying extra services or products. They simply provide great service and let you make your own decisions. It's refreshing to find a business that truly puts customer care first. I highly recommend them you really can't go wrong.

their front desk is extremely rude. They think they're the best. They actually act like they're all…read morethat in a bag of chips. they gaslight you. They're extremely terrible.

Rachel is sooooo incredibly knowledgeable about skin and solutions. Her treatment is next level and…read moreshe doesn't try to sell you products you don't need. I will gladly keep going back because calling her a Master Aesthetician is accurate and not just a title.

This place has the kindest staff who are professional and get things done!…read more The facility is clean, there's plenty of parking, in a great location, and I feel that their prices are fair. I would highly recommend this place due to their professionalism, prices, services, and care.

I've been going to Lake Washington Dermatology for about the last 5-6 years and have been a patient…read moreof Dr. Kim's for most of that time. I have had truly nothing but great experiences with her and her office and would highly recommend her as a provider! I have been dealing with idiopathic urticaria (spontaneous hives) since 2009 and have seen many doctors and specialists who have never been able to find a solution. Then, a few years ago, I started having cold-induced hives as well, making it impossible for me to go out in the winter without breaking out in hives or even handle cold glasses and objects for too long. After no luck with increased antihistamine use, Dr. Kim prescribed me Xolair, which has been used experimentally for hives. It took a few weeks of her petitioning my insurance for use, but she got approval. Her and her team handled all of the back and forth and kept me updated throughout the process, and since I got on the medication, I have had no to minimal hive breakouts since. Then again this past year, when my employer-provided insurance changed, Dr. Kim and her team have continued to battle approvals for me and help me obtain samples while we sorting things out with insurance denials. Yvonne, a medical assistant on her team, has been extremely helpful and responsive, battling this for months now and keeping me informed and medicated in the meantime. Dr. Kim is the only person who has ever been able to help me with this condition, and her and her whole team have been nothing but professional, helpful and caring throughout my time as her patient.

I've been a patient here for ten years or thereabouts. I think the maximum time I have seen the…read moresame doctor more than once before they left the practice, I saw them twice. I was supposed to have an appointment today but realized this morning that I hadn't gotten any confirmation from them, so I called to make sure I was still on the schedule before heading over. They told me "my" doctor, a person I had not met before, had left the practice and they would not have the capacity to reschedule me. They offered to give me the number of another clinic that they're offloading patients to. They claimed I should have received a letter and a text that my appointment was cancelled. I never got a letter, and when I went back and looked, the text I received did not actually indicate to me that the person leaving the practice was my doctor. It just said that a doctor was leaving the practice and IF you happened to have an upcoming appointment with that doctor, you should call to reschedule. Needless to say, the writing has been on the wall for awhile that this is not a clinic with a future for the kind of derms patient I am (maybe, as another review surmises, they are going 100% cosmetic which means less annoyance with insurance and more money per visit), and I guess I'm glad to have had them force me out as a patient so I can find a doctor who I will actually recognize from year to year. But man, what an unprofessional way to go about it with a pretty long term patient.

I am growing older. The fine lines are not so fine anymore. I do not desire to look like I am 20…read moreanymore, but I want a natural look with smoother lines as I age. I am a perfectionist and am so happy to have found Dr. McIntosh and his amazing team. Dr. McIntosh is a great listener and truly cares about each and every patient. I am always impressed and feel like I had an UN-Birthday when I leave the office. The staff at the Kirkland front desk are like old friends and make you feel welcome the second you arrive! Angela is SO knowledgeable and understanding. She is a true asset to the Refine MD team! And not to forget Gloria who was a game changer in introducing retinol to my skincare routine. I love the follow up and check up's which make you know that they REALLY care about you even after you leave the office. Thank you all so much for being AMAZING! ~Deanne

I have had a membership here for about a year now, this place is amazing: the staff are all super…read morefriendly I have gotten micro needling by Lisa who is amazing, I've done IPL and hydro facials, Botox. I always leave feeling like a pampered princess. My skin had never looked better, I get so many compliments on looking radiant, Thanks team! :-)

Dare I say the best esthetician in WA? Amy was thorough, delicate, knowledgeable and comforting. My…read moreentire experience from start to finish was a dream come true. A perfect facial, the most comforting spa room, detailed oriented/ custom facial and samples to go! What can be better than that? Ambiance 10/10! Service 10/10! Product 10/10! Skip the fancy shmancy over priced places and come with Amy! Book through email or text.

I came to Amy's skin care a month or so ago, and while Amy was lovely it was a very weird…read moreexperience. She only uses eminence products, NOTHING but eminence and then tried to sell me on a lot of them, which made me have to look up if eminence was a MLM haha. My main concern was the floors, the floors in the waiting room where super dusty, and the floor in the treatment room was carpet (!) and absolutely filthy. The whole facial treatment was nice, but I was thrown off when I had two physical exfoliants put on my face, and that seems like a bit of an outdated exfoliant method. If I was someone who didn't know anything about skincare and rarely did it myself this would have been a great experience, but I realized that I am looking for more of a medical spa approach.

I would not recommend this place. I went in to get my toes done and it was poorly done. I let them…read moreknow that I was unhappy with the results and they offered to fix it when they try to fix it they put me in with the same person and for a second time, they were unable to do a good job. In the middle of it, one of the machines ran out of battery and they did not notice and when they went to do a second coat, everything got really wrinkled. The pink color in the picture is how my nails usually look and the white color is how they did it here.

I was really disappointed with my experience at this nail salon. I came in for both a manicure and…read morea pedicure, and the final result was far from what I expected. The work felt rushed and sloppy, with several basic steps clearly skipped. The finish was uneven and lacked attention to detail, which is unacceptable given the prices they charge. What bothered me the most was the hygiene. The tools did not appear to be properly sterilized and were reused between clients, which is honestly concerning and made me very uncomfortable. Cleanliness should be a non negotiable standard in a nail salon, especially when it comes to personal care services. On top of that, they require a minimum 18 percent tip, which feels completely unjustified considering the poor quality of the service. The prices are already high, and for such mediocre results and questionable hygiene practices, it simply does not make sense. I will not be coming back. It is a real shame because I was hoping to find a high quality, professional nail salon, but this was definitely not it. Edit : I think you should remind your employees about the hygiene more than remind me that I can ask about tipping options

This was my first time getting a massage. I work with screens all day, and my neck has had problems…read morefor awhile. Yesterday my neck seized up and I needed to get someone to help with it quickly. I messaged Li's Spa late at night, and was surprised to get an answer immediately. They booked me in for early the morning. When I arrived they got me in to a room quickly. I told them I had never been to a spa before, and the receptionist was kind and told me what to do. The room was really nice, and it was dark, peaceful, warm and relaxing. There were covid measures in place, with an air purifier, fresh bed dressings, and an additional cover for the table where my head went. As far as the massage, it was really really wonderful. She responded to my requests for pressure, and communicated with me to make sure I was feeling comfortable. She spent time working on my difficult spots, but also worked the whole body. I dont have anything to compare it to, but I'd say it was really wonderful and I felt so much better afterwards. I was happy she worked on my knots and got some smoothed out. On my way out, the owner was at the front of the shop and offered me water, and a snack to help with the post-massage effects. She was very friendly and warm, and was happy to talk and answer any questions I had. I highly recommend this place, and will definitely go back.

This place is not fancy, no pools, no quiet rooms for resting, just an entry area and tastefully…read moredecorated rooms, it is all that I need. Helen was fabulous, she gave me one of the best massages I have ever had. She worked hard, but with knowledge, kindness, and quiet energy. So glad to have joined three of my co-workers/dear friends for a relaxing afternoon. It was my first time there, but not my last.

Update: Since obtaining care at a different medical provider I have further confirmed that…read moreNorthwest Face & Body's pricing model for weightloss injections grossly overcharges patients compared to legitimate providers and intentionally exploits vulnerable individuals seeking medical help. Plain and simple, what this clinic does is systematically overcharge its patients. Do yourself a favor and seek care elsewhere for weightloss!

Darya is an absolute gem! It was my first time getting any Botox/Dysport done on my face to address…read morewrinkles on my forehead. She was very honest and thorough when explaining how everything works. She didn't try to upsell me and she actually helped me with getting a discount through Aspire. She explained that since this was my first time to give it 3 weeks to fully settle and if I needed any adjustments to let her know. I did end up needing a very minor touch up, which she happily accommodated. I would 100% recommend Darya and NW Face and Body for anyone seeking excellent customer service and care! Thank you, Darya! I am so happy I was referred to you!

Thank you Ava! Microneedling with PRP procedure softening and brightening of skin is visibly…read morenoticeable after our first treatment. My skin looks years younger. Looking forward to my next visits--youthful glows here we go!

SCAM! DISCRIMINATION! I had a really horrible experience here and would never go back…read more Editing this review to add screenshots of Jesse's messages and consent form "after treatment", upon reading their misrepresentations and personal attacks on my review. I went in for a laser treatment, got a chemical peel and had burning/stabbing pain on my face right after the peel. My cheeks became red and discolored for over a week, and I was scared because it was my face. I documented everything, including the fact that the consent form was signed after the treatment, not before. The provider did refund me and sent aquaphor after she was scared of a lawsuit. She refused to reimburse a derm appointment. My skin did improve but there is still pain and pigmentation. The way the business handled my concern afterward was awful. Instead of simply focusing on aftercare and making sure my skin was okay, the Director of Operations Jesse started questioning my "claims," my "intentions," and even called me a "Groupon shopper." That was rude, discriminatory, insulting, and completely unnecessary. I came in as a paying customer. Whether I used Groupon or not has nothing to do with how I should be treated when I report pain and a reaction on my face. If not for groupon, this place wouldn't be able to pay the rent which is why they advertise on Groupon in the first place. They withheld meds that they claim to have ordered in lieu of more photos everyday so they can "verify" their claims. Due to a confusion with the order number, they figured I bought another groupon from another spa way before going to Skintegrity. None of my other groupons had anything to do with the treatment I went in for nor it should matter to the business. This is invasion of privacy without cause. I was also told I was "obviously trying to build a case," which is ridiculous. I was trying to make sure my skin healed and that I had proper documentation because the reaction happened immediately after their treatment. A customer reporting burning, tenderness, and discoloration after a facial treatment should be treated with care, not attitude. The communication afterward made me feel dismissed, judged, and attacked. I would not trust this place with my skin again.