This is in reply to Susan W's review of Westland House…read more It is interesting that the sibling who lives 2400 miles away and visits the least has such a strong opinion. Let's talk about the snafus. These include medication not being given, sometimes for days at a time. A catheter bag put in backwards, which caused urine to back up into her bladder. Not surprising, Mom had a UTI shortly thereafter. Staff using Mom's personal supplies without replacing them and even using her blood pressure cuff on other patients and returning it hours later. There were also many instances of items missing from her room. Most were eventually replaced, often with a lesser quality product. Even though showers were scheduled ( and paid for) twice a week, they were routinely skipped, sometimes for weeks. We had to hire outside help to bathe her. The final snafu was an aide who was going to give mom the wrong insulin dosage, 3 times the level she should receive. There is a strong possibility that dosage would be fatal. You might also look up what the acronym snafu stands for. It is a military term, Situation Normal, all Fxxxxxx up. That is actually an accurate description. There were numerous complaints to the Department of Licensing and Regulatory Affairs (LARA) while our mom was alive and if you look now, there are at least 5 additional complaints since her passing in October. Keep in mind there are only 50 residents at Westland House. Please see the attachments showing a few of the many complaints. As for Chris, he does make a good first impression. We talked to him for an hour about the issues at Westland House. We mentioned that Wanda is overwhelmed by the job. Chris agreed and said they are hiring a full time nurse ( finally) in addition to Wanda to handle the workload. What does that tell you? Chris agreed that there were on going issues with medicine distribution, housekeeping and general staffing. He thanked us for our comments and by his tone, you could tell he knew about a lot of these issues. Soon after the potentially lethal insulin incident, Chris called us back and said that we were banned from the property. So, instead of addressing the life threatening issue, you try to silence the messenger. The people that Susan W saw on her rare visits were probably the hospice staff, which we initiated. We also fought with Westland House for months on the issues listed above and there was some marginal improvement. Susan W saw improved service from our months of battles. Susan W's assessment of a family member's alleged belligerent behavior had to come from Chris, Wanda or the other siblings. And getting animated when someone is potentially harming your mother, or worse, just shows you care. Now, the rules for senior living facilities are clearly in favor of the facility. They can evict the resident or banish a person for the slightest of reasons, or no reason at all. We also had an ombudsperson from Wayne Country on the case, who worked with us for months. She did a great job. I'm guessing Chris's radical about face happened after he talked to his legal team. They probably weren't happy he told the truth about the conditions there. If you actually do decide to put a loved one at Westland House, keep a detailed log of every major issue and problem and file complaints with the State. We kept the records of the numerous medical mistakes. Every senior living facility has issues. The issues at Westland House are dangerous.

all i experienced was a bunch of unhappy workers pushing people in wheelchairs and leaving them…read morealone

The rooms were dirty and smelled. The dining room was old and smelled like it hadn't been cleaned…read morein a while. With the problems of Covid-19. This place should close their doors and clean before they accommodate any residents. The staff were not helpful and I think it is dangerous to send any senior citizen there because they could get sick.

Waltonwood Cherry Hill is an excellent facility. Two of my sisters-in-law have been residents…read morethere. Waltonwood is staffed with some of the most caring people I know. The activities are well planned and appeal to all interests. Food is well prepared by competent chefs and the menu is varied.

Toured this facility and it's absolutely beautiful. Staff is very friendly. Great location.read more

Ms. Mary and Ms. Ruth make sure the area smells good and clean especially the jockey club. They…read moremade the area clean and they are very hard worker and dedicated to their job

The staff was exceptionally pleasant and courteous. Therapist Peter is one of the top therapists…read moreat All-Pro Physical Therapy clinic in Canton. My cupping treatment was a game-changer for shoulder pain. Thank you again for the home exercises and treatment plan. I highly recommend All-Pro Physical Therapy -Canton to my family and friends. Vivian -Wayne

I find All Pro Physical Therapy in Canton Michigan to be professional and the best pain relief…read moretechnique. I have Osteoarthritis and my pain has subsided substantially. My experience with the office was suburb. You really can't ask for better care.

RCM Brandy is, without a doubt, one of the best nurses I have ever had the pleasure of working…read morewith. She consistently demonstrates professionalism, strong leadership, and a genuine commitment to both her residents and her team. Brandy leads by example, creating a positive and supportive work environment where staff feel encouraged to grow and succeed. She is highly productive, organized, and always willing to step in when needed. Her ability to motivate and inspire those around her truly sets her apart. She is an exceptional leader, and her dedication and work ethic make a lasting impact on everyone she works with.

As the 2021 Detroit Free Press winner of Best of the Best, I can say since April of 2023 when I…read morefound Waltonwood Carriage Park for my mom, it's still the best of the best! My mom finally understood that she could not live alone & moved in December 2023 to the Assisted Living level of care. Mom is very happy. She lived in Plymouth & wanted to stay in the city so WCP is a good fit. The Executive & Pastry Chefs are a good fit for me when I take a meal with her With weather challenges, it's nice to share a meal with her & the friends she has made in the very short time she has lived at WCP. Everyone can choose to be busy like my mom with four scheduled activities every day. My mom loves that her day begins with exercise & often doesn't return to her room until just before dinner to freshen up! I have peace of mind that my mom is happy & in an environment that provides her appropriate oversight, choice & challenge.

We had moved my dad here after having some bad experiences in short term care at other Assisted…read moreLiving facilities. What a difference! Dad is so much happier and the staff is the most compassionate and caring people you will ever meet. It isn't just an assisted living for my dad, it's his home. Jeff and Tracey ensure that your loved one gets the best care by personalizing your loved ones needs. Best decision we ever made!

I just recently stayed at Four Chaplins Nursing home for six weeks, and my overall experience was…read moregood considering some bumps in the road. The Staff was very helpful and knowledgable about every detail of my care. The food was very satisfying and the staff was constantly working to get your food and special requests that you may want right and timely. I just want to thank all the people that made my stay easy. Physical therapy has an amazing team that listen to their clients Brad, Lori, and that complete staff. I want to give a special thanks to some very awesome staff members: Nurses: Danielle, La Tisha, Kristina, Joy, and Shawntay/ Cena's: Cree, Shavanna, Ebony, LInda, Natasha, and Denise/ Kitchen: Courtney, Angel, Racheal, and Diamond/ Housekeeping : Tianna my Fav always very helpful in keeping the rooms clean and smelling good. Activities: Frank, Bernice, Madison, Al, and Cheyenne even their boss Charles was very helpful with getting what we asked for. Last but not least Management Charita, Kelley the(DON), Tory. I just wanted to say thank you for your service. KP

My mother has been admitted to Four Chaplains earlier this year for rehab. Last week...my mother…read morewas hospitalized and her care planner (at the hospital) gave mom 3 choices for rehab. Mom told the care planner that she wanted to go to Four Chaplains. Her planner tried her hardest to convince mom to go to one of THEIR rehab centers. Mom wouldn't listen to them. She held out for Four Chaplains. She's never been happier than she has been here. Mom's been to 6 different rehabs, repeatedly and this will always be here.

I have been a client of Rachel Palmer for several years. Each year she looks with fresh eyes on…read morethe data, we re-examine the meds, the symptoms, everything. Then a sensiible treatment plan addresses all my needs according to my particular health situation. I have rarely gotten such practical advice for symptom management on any condition. Overall I get the opinion that she enjoys working with patients and is deeply committed to doing the best work she can.

Dr. William F. Patton, MD, FCCP is a Specialist Pulmonary, Critical Care & Sleep Medicine…read moreHe has been in business as a Specialist for many years with an excellent rack record! I recently saw him for my lungs because I was hospitalized with severe Covid 19, Pneumonia in both lungs completely inflamed with fluid and Hypoxia. I still have difficulty breathing with shortness of breath and Post-viral fatigue syndrome. It may take a while for me to get back to work but I am gradually improving each week moving forward! I highly recommend anyone experiencing Lung issues to see Dr. William F. Patton, MD, FCCP. He is very professional, kind, and excellent in his field! Sincerely, Ron E. Merritt MBA