Amazing store, the best in town. They are very helpful when it comes to customer serviceread more

My favorite sneaker shop in Berkeley area. I drove from Sacramento there multiple times. I even…read moreflew from Florida(vacation) recently because I won their raffle and they promised to hold my pair for me. Very straightforward guys working there and they make the transaction pretty smooth and easy. Gallery is very organized and well priced. Definitely recommend.

Helpful staff that can provide suggestions based on your needs. Some of the brand selection is hard…read moreto find nearby. For quality shoes, very good choice.

For being considered a comfy shoe store, they had very limited WIDE options. Was treated a little…read morecondescendingly as well. If you don't have wide feet, plenty of styles and options.

Lots of parking in this small shopping center. I am here to…read morereturn a pair of shoes that are too small. No problem with returns. I was waited on promptly and got fitted for a bigger size shoe without hassle. I had custom orthotics that I bought with the original shoe. I was told that my orthotic would be too small for the new shoe. They promptly made me a new bigger orthotic at no cost. Thank goodness for no hassle VIP membership I purchased. I appreciate the excellent customer service provided by Gabriel and Samuel. These guys are well trained with making it hassle free for me. Yes, I could buy shoes elsewhere, but with flat , senior feet, I want to be sure I get the proper fit. My only sad comment wss that they did not have my shoe size in stock and they will ship it to me. This happened to me last time too. They had to ship the shoe to me.

I had a strange issue with the footbed of a pair of Brooks that I bought 2 months prior which…read morestarted poking into my toes, so I came in to see what could be done. David at this location was so incredibly helpful and patient with me. He brought me replacement options and discussed them with me, really helping me prevent choice paralysis. I was really grateful that he and his supervisor worked with me on the return and VIP sign-up as well. I really recommend this place for their customer service alone. I've been here twice now and have been blown away by their great attitudes and conscientious assistance. Thank you for your help today, David!!

I cannot say enough good things about LaFoot in Berkeley…read more My brother manages a grocery store and is on his feet all day. Recently he started having significant foot pain. As a nurse who has dealt with bone spurs and plantar fasciitis myself, I immediately told him he needed to address it -- both by resting and by investing in proper shoes. I've been trying to convince him to upgrade his footwear for years! I found LaFoot while scrolling Yelp. The name caught my attention, and when I read that it's owned by a physical therapist and staffed with students/residents in orthopedics and foot care, I knew this wasn't just a regular shoe store -- this was going to be different. From the moment we walked in, we were impressed. Parking was easy (even on a busy day), and we were greeted by a tall, slender young man with glasses who introduced himself as a kinesiologist (I'm so sorry I didn't catch his name!). He was professional, attentive, and incredibly knowledgeable. He had my brother remove his shoes and socks, observed his gait by having him walk up and down the hallway, and even demonstrated how my brother's current shoes were too flexible by twisting them. Then he brought out a Brooks shoe and showed us the difference in structure -- it barely twisted at all. He explained why that stability matters. They measured his feet the old-school way with a sizing device to ensure a precise fit. They also noticed that my brother's feet turn slightly inward when he walks, which likely contributed to his pain. What I really appreciated was how they used a skeletal foot model with bands to visually demonstrate what was happening. For visual learners, this was incredibly helpful and made everything make sense. When my brother tried on the recommended shoes, he immediately said, "Oh my God, these make such a huge difference." That alone told me we were in the right place. The exact color he wanted wasn't in stock, but they ordered it and had it shipped to his home within a few days -- seamless process. Yes, the shoes were $154. But when you consider the amount of time he spends standing and walking, and the importance of preventing long-term foot issues, that is absolutely worth it. Your health and comfort are not the place to cut corners. The professionalism, the education, the attention to detail, and the way they truly listened -- both to my brother and to me -- really stood out. This isn't just a shoe store; it's an experience rooted in understanding foot health. We left feeling confident, informed, and genuinely impressed. Highly recommend.

My mother was suffering from hip and ankle pain. We went into LaFoot in search of assiantance. A…read morenice young man did a consultation with her and was able to recommend the right corrective insole to help alleviate her pain. Great experience all in all. A++

Personalized customer service. Great selection of comfortable shoes, especially Danskos. They…read morerarely have sales which presents a bit of a challenge but they shoes are high quality.

I spent $183 today at the store (10/26/25) I am a old customer and I not only buy my shoes my…read morefamily also purchase from this store. Customer Service was very poor and I was treated poorly. This is not what is expected from neighborhood store. Customer service must be paid attention to for customers regardless of race and color.

We came here because my son's teacher recommended Tsukihoshi shoes, which are these shoes made in…read moreJapan. Supposedly, they fit well and are comfortable and easy to put on for young toddlers. My son seems to like them. I think this store is the only place in the East Bay that sells them. The salesman there was very thorough and helped pick out the right size for my son.

I appreciate the selection of comfortable shoes and the great Service offered by the staff there!!read more

Rating: 5/5 Stars If you're heading to Sports Basement…read moreBerkeley to gear up for the season, do yourself a favor and ask for BRANDON C. I came in needing a full "head-to-toe" setup for winter sports, and Brandon provided the kind of elite, professional service that is rare to find. His technical knowledge of snowboards, skis, and bindings is extensive; he doesn't just know the specs, he understands how the gear actually performs on the mountain. What really stood out, however, was his approach. He took the time to listen to my specific needs and concerns, making me feel both seen and heard throughout the process. I walked out (after 2.5 hours that flew by) not only with the right equipment but with the confidence I needed to get back out there. Whether you're a seasoned pro or a beginner, I'd recommend Brandon C. to anyone. He's a true professional who knows his craft inside and out. Thank you again Brandon C and SB and NIN.

I came here specifically to leave a review for Brandon, and it's clear I'm not the only one who's…read morehad a great experience with him. Buying snowboard boots is usually a daunting process for me because of my wide feet, but Brandon made it easy. His knowledge of boot fit and foot shapes was incredible, and he patiently walked me through what would work and what wouldn't - no pressure, just genuinely helpful guidance. I ended up with a pair of K2 Maysis boots, took them up to the slopes this past week, and they were excellent. Best boot-buying experience I've had. To Sports Basement management: you've got a star on your hands. Take care of him. Five stars all around.

Great service, timely turnaround, and my boots look fantastic. Their full service workup really…read moreimproved the look of the leather and its so soft now. The soles look great and even have the Thursday boot stamp right where it should be. I'm excited to wear these boots for years to come

Great experience and high quality, can fix a number of things with leather expertise !!read more