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    Einstein Bros. Bagels

    3.2 (42 reviews)
    Closed 6:00 am - 2:00 pm
    Updated 3 months ago

    Order Einstein Bros. Bagels Takeout or Delivery

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    EINSTEIN BROS. BAGELS ATMOSPHERE

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    My inedible Santa Fe bagel
    Nicole H.

    I will not come back to this place! First time trying Einstein Bagels, I have one by my house but I always just go to Starbucks because the online ordering is easy. Today Starbucks was backed out the door so I popped into Einstein and decided to give it a try. The customer service (minus 2 people) was so unprofessional and unacceptable it makes me worry about humanity. It wasn't your typical rude people you encounter occasionally, it was the inability to read the room and work through a busy time. The young lady (orange shirt, visor hat) who was making the food was loud and obnoxious talking about customers and how she has "no sympathy for people who order on a holiday and are upset when something is out of stock". I stood at the counter to order waiting to order listening to her rant about customers. A young light brown skinned girl asked her is she should take my order and she replied "no we have no eggs it's pointless to take an order". Not once did she look at me and at least say "we are out of eggs so it will just be a minute" like any person should do in customer service. A few minutes later an older lady in a blue shirt took my order. She was incredibly kind and seemed annoyed with the young girl making orders. I went down to pay and the cashier was also super nice in our interaction. The whole time the orange shirt girl with the visor was just being unhelpful. There were online orders with bagels they didn't have and she was offering no solutions only saying to customers "I don't know what you want me to do we don't have those bagels" while pointing to the empty tray. The customer is like "ok well can I change my order" and she offered no solutions. I got to my car to eat and my $9 bagel sandwich was not edible. I paid for an extra egg white and did not get it. There was so much salsa on it I couldn't pick it up without making a HUGE mess and the bagel was stuck to the paper with all the cheese melted onto the paper. It was disgusting. I just picked the turkey sausage off and enjoyed that. Any wonder if I should try Einstein bagels is now gone. I will not be back and I hope that someone in charge (although when a customer asked for the corporate number to get a refund the young girl said "there is no corporate number ") sees this review and provides some customer service training to include how to work through busy times because calm under pressure is a skill she did NOT have. Not the Mother's Day snack I had hoped for!!!

    Bacon & Cheddar Egg Sandwich on jalepeno cheddar bagel

    My order was ready for pickup ahead of time and the sandwich was still hot when I got home. The sandwich itself was amazing one of the best egg sandwiches I've ever had. I had to leave this review mid bite that's how good it was

    Santa Fe breakfast bagel
    Rose S.

    This was our go to spot for Sunday morning breakfast. I moved so I tried another location this past week and quickly realized why we love this one so much. We will be driving to this location from now on! lol I love to come for the Vanilla Hazelnut coffee and creamer. I also love their breakfast sandwiches and the Monday dozen special. If you come here often, I suggest signing up for their rewards program and receive the e-mails. You get a pretty nice birthday reward and the points add up quick. The spinach and bacon breakfast sandwich and the nova lox are my two favorite breakfast items. My son loves the turkey sausage, egg and cheese sandwich on a blueberry bagel. I thought it sounded weird until I tried it...it's actually pretty good! The employees are really nice, the space is big and it does get very busy on Sunday's so be prepared to wait. But they do go through the orders pretty quickly, so it's not that bad. This is my favorite location so we'll be back soon!

    Went in to grab a bagel with cream cheese and left. When I got home there was barely any cream cheese on the bagel. It was almost too dry to eat. Disappointing for sure!

    Sunil A.

    This spot is a regular stop for me usually as it is for their Vanilla Hazelnut coffee yummies, but when it is birthday month celebration, we can add a delicious sandwich to the occasion, double bonus. For anyone who comes here regularly I would suggest join their e-club. You earn points and get free things (such as the delicious birthday sandwich). Being in my 40s now, carbs are definitely my enemy, so I normally try to avoid them. In this case, I celebrate the chance to enjoy carby goodness of their poppy seed bagel. I especially want to give a shout out to manager on duty who let me upgrade my choice eazy-breezy. The Supernova was delicious and worth every poppy seed I will need to pick out of my teeth later. Cucumbers, avocado, cream cheese, tomatoes... and on and on. Even at regular price I think it is worth it. Mucho excellente!

    Cheesy hash brown bagel a must try gourmet bagel
    Cijay A.

    A bagel review- When I have that bagel craving there are two places that I go to and Einsteins is one of them. This location in particular is located inside a shopping center with Starbucks and Krogers next door. One of my favorites are the variety of SHMEARS ( cream cheese) they offer. I'm reviewing today because of this bagel called Cheesy Hash brown bagel!!!! Have you tried it?? If not you need to it is awesome especially if you like potatoes. You can add some egg and bacon on this bagel and boy you've made bagel magic. The service was good I was greeted with a smile and I asked for recommendations and was informed about the cheesy hash brown bagel. This may have been out for a while but I don't crave bagels all the time so this was all news to me. I tried the garlic herb shmear and I got it toasted. Great recommendation and now I'm letting you know so next time you can try this bagel.

    Matthew P.

    Here I go with another chain review. Pretty much posting this because I've always had just amazing service at this location compared to 16 and Crooks. Also, my life pretty much revolves around the 'Spinach Florentine bagel toasted with butter and salmon schemer'!!!! One minus, sometimes have a hard time getting someone when I call ahead for box coffee. It can take 15min to brew a full box of your favlorite blend, so best to call the store before going in.

    Mac and cheese bagel with bacon egg and more cheese!

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    Brooklyn Bagel and Deli

    Brooklyn Bagel and Deli

    3.5
    (81 reviews)
    8.8 mi
    $

    I haven't been in this place for many months because the service is so spotty and I always end up…read moreleaving irritated. I thought I'd give it another try, but it was the same old thing. There were at least six people "working"--standing around talking loudly with the radio blasting, mainly--and even though I was just getting a single bagel with cream cheese it took forever. And no one else was even in the store. At a certain point, the manager/owner called over to me and said "we're having trouble with the toaster." I had been super clear that I wanted it "not toasted." Then because he could tell I was irritated and it had been, well, forever, he started scolding the workers about talking too much, the music being too loud, etc., to no avail. They just kept going. And when the time came to finally hand me my bagel, there was no apology, "I'm sorry," or any acknowledgement at all that it had been a really inappropriately long time that I had been waiting--again, with no one else in the store. And six employees working. The sad thing is that the bagels at this place are pretty good, about the best you are going to get in metro Detroit, but I won't be back. Management needs to step up in this place and enact a more professional approach to customer service.

    Love the variety of food and bagels and the service is so friendly, the place is really cozy and…read morecomfy and it is very clean. The mgr that is pictured here is amazing.

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    Brooklyn Bagel and Deli
    Brooklyn Bagel and Deli
    Brooklyn Bagel and Deli

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    Einstein Bros. Bagels - bagels - Updated June 2026

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