The staff sucks very unprofessional. Not to mention the manager the worst . They guy dont care about his residents . He only shows to care when u move in . And when u move out they Steal your depost money since they are Losing so much money with their manager Dwayne Johnson. They should fire him then they will see a big difference..WORST PLACE I EVER LIVED IN SINCE HE TOOK OVER .that's why I had to move read more

We have been here for almost a year and it has been a pleasant experience. The community is always clean and well taken care of. The office is very professional! Dwayne, Nita, and Misty have been so wonderful and answer any questions or address any problems we had. Also, maintenance is rather quick! We had a leaky floorboard in the bathroom and maintenance came within two hours! I really feel comfortable and safe living here, especially because we have Security patrolling the grounds at night. We definitely don't want to move anytime soon. read more

Let me start off by saying it's almost 10 pm on a Monday night and my so called upstairs neighbor's dog has not stopped barking. This is a everyday occurrence. Complained to the new management staff but nothing has been done. My next door neighbor has 2 medium size dogs which she has out all day and they bark every time someone walks by. It's like living in a pound. Again new management staff same old crap. They fired all but two of the maintenance staff so now you have to wait days or even weeks for repairs. To sum it up you can put paint on a turd but it's still a stinky turd. If you can look elsewhere read more

In my opinion, this place is a dump! Management and onsite security is a joke. If I were you, save your time and invest your money wisely.

I've lived in the El Cordova for over a year now. I really like the staff here, They go out of their way to make sure the residents are taken care of and feel at home. Whenever there are any maintenance issues they are addressed in a timely manner. The recent renovations have the place looking great! The property manager is very nice guy who is approachable and is always available to listen to any and all concerns. If your looking for a place to stay in Carson, Ca I would definitely recommend the El Cordova. read more

This place was a complete nightmare to live in. The manager Eddie Felix and office assistant Dinah were unprofessional and careless human beings. The parking gate I used was broken and left open most of the time. I finally told Eddie if he did not fix it and someone broke into my car that the building would be liable. It was "fixed" and that took a week and maybe lasted a week before it stopped working again. The laundry room had multiple dryers and washers broken the entire time i lived there...the same machines were never fixed for a year. Most residents never clean the lint trap after using dryers. They hog machines and do not even keep track of time to remove their items. If you move their clothes they yell at you for touching it...even if it sits there for a day or two. RV's and U haul trucks park on the street behind the building. Also, random people "hang out" there and smoke weed and drink alcohol and break into cars. The repipe and remodeling effort affected me and my family severely. We were removed from our apartment twice for a total of about 3 months. The biggest inconvenience was being moved after being ignored and having to demand they set us up elsewhere and all this happened with my fiance, newborn, two dogs, and myself. They ignored every resident and their complaints. Their "professional" repipe crew damaged everything in our apartment that wasnt personally moved or covered by us AND YES THAT INCLUDES BABY AND DOGS ITEMS. We had to file a claim thru renters insurance. To this day they never acknowledged any wrong doing. When they started having slab leaks, which we had two and they ignored us about that until i called corporate and said come fix it now or move us somewhere bc if i fall and crack my head open you will be liable, they had their workers cut into floor, pipe, wall, and cieling without the PROPER ABAITMENT TEAM. THAT MEANS WHAT THEY DID WAS ILLEGAL!!!! MY UNIT WAS LATER FOUND TO HAVE HAD ASBESTOS IN IT. Some guy that barely spoke english did an air quality test that Eddie Felix said came out clear. I was never given the information to what company performed the test or saw any paperwork. After several residents complained to SouthCoast Air Quality Management District things started to change...kind of. They had to put up a notice of asbestos and they had to have an actual abaitment team check and clear all remaing buildings before starting any repipe or remodel. During this there was trash all around the building and their workers were taking up resident assigned parking spaces. The dumpsters are always full of bigger items that should be disposed of elsewhere. Residents are lazy and leave their trash on the ground and in trash bins around the building. I also saw a beehive that was left to sit for a few weeks. All management did was put a no crossing tape around the area bc that obvousily contains the bees. This place was disgusting from top to bottom. So, my newborns crib, my mattress, couch, and everything in bedroom, bathroom, dining, kithcen, and living rooms were damaged. They leave the place dirty and half assed. The kicker is that they still make you pay full rent during that horrible ordeal. The pool area had people that are loud and drinking alcohol most of the time. The dog park has a broken fountain in a corner and dog poop all over it. Its more of an open air storage area where people let their dogs take a dump and not pick it up. Most residents walk their dogs and let them poop anywhere and they do not pick up after them. OH I FORGOT TO MENTION THAT DURING A SLAB LEAK MY FRIDGE WAS MOVED WITHOUT NOTICE. NO ONE BOTHERED TO TELL ME. IT IS A GOOD THING I CHECKED BC IT WAS LEFT UNPLUGGED!!! I HAD BREAST MILK IN THE FREEZER THAT WOULD HAVE GONE TO WASTE!!!! BREASTMILK IS IRREPLACEABLE!!! Again, no remorse, apology, or aknowledgement. Most residents are rude, loud, and dirty. The only good thing was being able to leave. I heard a lot of complaints and horror stories from other residents. EDDIE FELIX IS AN IDIOT TO SAY THE LEAST! Its a good thing I recorded my conversations with him and Dinah. They are on tape saying they didnt have an abaitment team check and clear my unit of ASBESTOS before starting to work in it. Also, workers would block pathways, which is a fire hazard. I had to call the fire department to get them to understand. If you are interested in over paying for an outdated and awkward floor plan, being ignored by staff, and living in a complete nightmare then by all means choose El Cordova. read more

Please do not bother staying here! My boyfriend and I have had back to back issues, it has been a very stressful living. To start off, when we applied they obviously have to do a credit check and their background investigation process they do. When we finally heard from them which took like a week by the way, they had their stories mixed up! So I first get told I didn't have credit, (I was a bit confused knowing I have a car loan and other loans under my name... Doesn't make sense right?!) but I let her talk and listened, my boyfriend had credit also his is better than mine, and long story short she pretty much tells us we can't really move. Eventually I tell her I do have credit.... Give her my facts and she gets confused again and this time she's saying I do have credit but it's bad (like why didn't she just say that in the beginning ?!) Keep in mind we make 5 times the income of monthly rent with proof of income. Why deny us!? I understand if my credit wasn't the best at the time, but if they see income is more than enough and at least his credit is 700.... What's the problem? We ended up escalating the problem and coming to some arrangements. My boyfriend and I may be young mid to late 20's, but we know our rights. Down the road we get a letter from the main office letting us know we have to get moved to a temp unit! So now we have to pack all over again and pretty much move heavy boxes to a unit upstairs! According to the temp move, re-pipping has to get done. I understand the concern and wanting to renovate, but our lease is a 9-10 month. Can we enjoy our time at home!! Can't they wait to do it after we leave ? For 3-4weeks we were living out of boxes!!!! Very frustrating. In a home that isn't "home". We have a dog too, there is a reason why we have a bottom unit and not a top unit; having a bottom patio. The unit we were moved to was cheaply furnished I was disgusted to sit on the couches they had. I get and understand they are trying to make this "easier" and make it seem like they care, but we both work 6 days a week with 10-12 hour shifts. Wasn't so great having to come home exhausted knowing we had to move heavy boxes of our belongings across the opposite side of the units late night! Our dog didn't have his own patio, he was living in a room for the 3-4 weeks. He would hold his pee, because he is potty trained and him being stuck in a room made it really hard for us and him. After the time was up, we had to move back to our unit! Put things were they go!! That's not all! Few days later we get a letter in the mail saying our lease is up in 2 months and they aren't renewing our lease if we wanted too!!!! Didn't give us a reason to why either! Wow just wow right! How do you think we felt when we saw that after moving back and forth ! We should have just left everything in boxes for god sake ! Oh! Forgot to mention, in this temp unit they didn't pay the electricity, we came home one night tired from work and everything was off! We had to go stay at his moms house for that night and all of our groceries went to waste!!! Also, about the re-pipping they did in our unit, well since day 1 the water in the bathtub clogged up, after the "fix" til this day still same !!!. There would be times I would find my gas tank to my car opened ! What else can I say..... I can go on forever ! Managers here are not really managers! We are considerate college grads who do not complain, just mind our own trying to build a better living, but it was time to Yelp ! Not worth your time! Don't get fooled by the pics you see on the websites. If you want to move 4 times back and forth within 9 months at this place then go for it! read more

I've lived here for 8 months now. Worst decision I've ever made, only live here for convenience. I've never lived in an apartment with so many issues. Not going to go into unnecessary detail because they are similar to all of the other reviews. If you are interested in moving here, please take the reviews into consideration before you do. Save yourself TIME & MONEY! Poor quality apartments and management. read more

Clearly, majority of the reviews on here have the same complaints. Worse apartment complex ever. The extremely thin walls and extremely rude neighbor who I've complained about for 7 months & management/security does nothing. Not okay having your bedroom wall pounded on & being abruptly woken up out of your sleep (with a 6month old mind you) every damn night. The new issue is: ants. Everywhere. Can't keep any food in our pantry that's not sealed or in a jar. Ants on our stove in our bathroom & bedroom. The management clearly didn't plan properly when they started removing trees that have been here for decades. The constant noise of either construction, tree trimming or something. Always something. The plumbing is ridiculous. No reason why we should hear other people's shower running. DO NOT LET THEM SWEET TALK YOU INTO THIS PLACE. Its a joke really. This complex & new management is ridiculous. BEWARE!!!! read more

Since we moved in here, never got any good care by the office. We have been asking them to send someone to fix the dish washer which had already broken when we moved in. Since they asked our insurance policy, we have e-mailed twice, however they have never emailed back but still leaving the letters which say "Urgent, contact us." Even though I have a permission for parking lot, however they put a parking change notice on my car. Now we are moving out, ask them to send someone for inspection, but no one came on the date, they committed. Never come back to this place. Can't trust them to send our deposits back to the right address, we gave. read more

Honestly, when I first moved to El Cordova I thought that it was a promising complex, and believed that I was renting at a secured an safe facility, but one week into my residency - my life turned into a living terror...safety and peace of mind was the last thing that I experienced while living there. My recommendation is: Look beyond the sparkling swimming pool and the promising words that are told to you, do your homework and read the reviews and look at the pictures which are posted on this site (they are real ). People who work hard for their money deserve better treatment than what this place has to offers. And if all the safety issues and lack of support from Management wasn't enough, a repiping effort was scheduled for to take place in my apartment after I gave 30 day notice and affected my move and packing. This was scheduled from Monday - Friday from 8 am to 5pm. I didn't have access to my apartment on these days and hours. The living conditions were so bad that I had to move out before my planned date but was made to pay thru the end of my lease. The repiping effort unloved a total demolition of the wall and removal of material which contained asbestos. See pic which are uploaded here. read more

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If I could give negative stars, I would! Lots of noise. Complained about dog barking repeatedly at 3am-told to buy earplugs. Animal feces not cleaned up. Complained about landscaping beginning at 7am on weekends-told to deal with it. Gym and laundry equipment often out of service. Sauna reeks of urine. Even with "assigned" parking, others still park in your space. Office no longer accepts packages-very inconvenient. Lots of ants, Mosquitos, & spiders inside of apt. 11 months there was 11 months too long! read more

I would not recommend this apartment to anyone. It is currently poorly managed, the office makes constant mistakes and does not take ownership for any of them. Communication changes and prices change daily that will always result in you paying more, or erroneous fees. All things with this complex and it's current staff is never as it portrayed/communicated from your unit to your price to amenities. The team here is at best not customer service oriented; passive aggressive; dishonest and sometimes rude. Save your self the headache even if it means paying more, live somewhere else! read more

This is a rat, roach, possum, termite infected complex. Management takes a passive approach on addressing these issues and the problem has only gotten worse. At night you can hear the rats running around in the walls trying to get in. read more

I've never written a review before, but I can't let other people rent from this apartment complex without them hearing my story first Worst Management Company EVER. RUN AWAY! Please do yourself a favor and find a different apartment complex. The buildings are old and are constantly being repaired. My wife and I have been out of our apartment going on three weeks now because a pipe in our neighbors unit broke and caused our unit to flood (obviously not the company's fault/but is a problem with the property). They had to rip out ALL of our floors and at least two feet of drywall. Again, not their fault, but does tell you the state of the complex. What happened from there is their fault. There is a sign on the mailboxes that list Jodi Stancampiano with the corporate office as the top person to call if your problems aren't addressed. Don't bother. She doesn't call back in a timely manner (2 weeks for me). Eddie (on site manager) tries hard but there's too many problems for him to get back to you with detailed/accurate responses. They also changed our locks without telling us (they did the same to the other displaced tenants). Oh, forgot to mention, this is the second time in about two months our apartment has flooded (from no fault of our own) and we've been forced to uproot our lives for 2+weeks. We aren't the only ones either. This has been happening at several units around the complex. Days go by with no work done at our unit. First time it happened, they put us up in a temporary furnished unit in the complex and reduced our rent for the days we were out of our apartment. We thought that was pretty fair. This time though... all the temporary furnished units are full (because of other apartments experiencing the same or similar issues) and we had to be put up in a hotel. Well it's not much fun living 2+ weeks in a hotel. Our commute is longer, we don't have access to most of our belongings, some of our belongings have been broken or left outside, our belongings have been coated in dust, etc... on top of that, they decided not to reduce our rent this time. So we're paying almost $2,000/month to stay in a hotel. If you want any more information, post a comment and I'll be happy respond or give you my contact info. All the pictures you see from the other comments are accurate. read more

I have lived here for 5 years. It USED to be a great place to live until Property Management Associates took over the facility now it is not good. It has been problem after problem after problem. The company repiped all of the plumbing pipes in my apartment a few months back. I was given a notice on my door on Friday evening after 8:00pm stating that I needed to be out of my apartment by the following Wednesday for 3 weeks. I had to take off work to make this happen. On the day I was supposed to move after everything was packed and my apartment was unlivable as you could not walk or sit anywhere, they came and told me they did not have an apartment ready for me and that my move would be rescheduled to Friday instead, which I said was unacceptable. They put me in upstairs apartment even though I live downstairs and have a disability which is why I pay extra for my downstairs unit. I also pay extra because I have 2 small dogs and I have a yard because it is hard for me to go up and down the stairs with dogs, but they did not care. They put me in an apartment where my 5 pound dog almost fell through the balcony railings. This place needs work and the company begins a project but does not complete. There are many apartments that had their balcony walls cut down and they put wood up but still have not fixed them. The carports need to be replaced; I am worried my car will be damaged. We have termites but the company is not interested in taking care of these problems. A piece from my balcony counter tile fell off and the maintenance people did not want to fix it after I put in a work order and fixed it by putting masking tape to hold it up. Tacky to say the least. DO NOT MOVE HERE. YOU WILL BE VERY DISAPPOINTED. read more

Most of these reviews are accurate. After living here for 3 weeks we had mold from a leak upstairs. It took them over a week to do anything. We were moved to a hotel for 2 weeks at 320.00 a night that we had to pay for and then get reimbursed. They booked the room.We still had to pay our full rent even though 3 days later they had to pay us back 1900.00. No reimbursement so far for the extra 21 miles a day for work. The repairs are done by workers with very little skills at all. Our new master bath linen closet was constructed from pressure treated material and some framing plywood and a lot of paint but no caulking.Still after being back in for 1 week, we have no cabinet hardware on master cabinet, no doors on linen closet or water heater closet,no mirror over master vanity,missing baseboard, light fixture was reinstalled way off center and out of level 1". The repairs have been going on for 3 weeks. We are 2 months into 10 month lease and counting the days to get out. Eddie has no authority for anything but collecting the rent checks and giving you the run around. Dinah is nice but thats about it, not very helpful. The (upper management) will never call you back or return any emails. Like other reviewers have posted, please save your time and money and look elsewhere for an apartment. These people just want your money and they do not care anything about your living conditions or your constant frustrations after you sign the lease! read more

please read the reviews before moving here....I have live here for several years and in the beginning it was find. It has gone way,way down. The apts. have hardwood floors which means the upper apts. does as well. You hear people walking over your head day and night. Rob, the apartment manager, is very condescending when he talks to the tenets. You will never get a straight answer. The complex has RATS, mold in the apartment and you are not going to get what you pay for. The owners are only out to make money. Your comfort is not taken into consideration. The is security horrible. The pictures you see on the web are nothing like what you are going to get. This is what you call stage pictures to get you to rent. My apartment do not have any of the lighting or fixtures. If you do request the upgrades you will pay more....I could go on and on....PEOPLE ARE MOVING OUT QUICKLY AS THEY ARE MOVING IN...JUST LIKE ALEJANDRA SAID, CONSIDER YOURSELF WARNED. read more

this place is simply horrible. run far and fast away from this ridiculous massacre of an apartment complex. the company that owns this building should be utterly disgusted and ashamed of this building. during my family's time at el cordova we were relocated a total of three times all due to simply horrendous plumbing issues. during the last plumbing issue it was so horrendous that the whole apartment was covered in 5 inches of sewage water that destroyed all of the furniture including contaminating our 3 month old sons room destroying everything in the whole apartment. my family was displaced for over 3 months, i had to repeatedly call the management office to see what action they would be taking to assist my family in this horrid experience. then after this whole ordeal management was very slow at replacing our damaged items. all three times these issues occurred the make shift maintenance team would replace the floor and re-paint. to me this seemed like they just cleaned up the mess until another issue happened. this 3rd flood that happened in a completely different unit the management staff failed to contact us and we were left to leave the premises because the unit was unhabitable under 5 in of water. when we returned the next day there was a do not enter sign written on the door and humidifiers in the unit. we did not receive a call from management for over 4 days because of a holiday on how to proceed not being able to return to our unit. i would strongly recommend to buypass this place as an option because more than likely it will lead to an unfortunate experience. save yourself the agony and dissatisfaction. whatever company that owns this building should be lucky there isnt a class action lawsuit due to the nature of issues that residents have experienced. thank god my family is finally out of this place!!!! read more