I've always had good experiences there and today I went to pick my dry cleaning and not sure what I paid for because my sweaters were returned like nothing was done. Very disappointed read more

El Dorado Cleaners - Cashmere sweaters not shaved - Laundry Services Near Me - Chula Vista, California

Dropped off clothing 4-5 times and each time they have provided great service. Definitely a place I would recommend

They need to update their online profiles as the hours don't match. Twice I went and they weren't open at the times their posted hours stated they were supposed to be open. Tried to support local businesses but Arya Cleaners is cheaper and faster read more

The worst costumer service I've ever experienced!!! I will never return and would not recommend. I should have read the reviews before going. The ticket says they are open until "6:30" so when I arrived at 5 PM- their door still opened. The lady said "we're closed" !! She was very Kurt and disrespectful repeating "we are closed" I informed her that I would be needing my clothes since I was traveling and she simply continued to repeat the same "WE ARE CLOSED" how could any business remain open with this type of disservice and attitude towards customers. I agree with the others here who wrote about their shoddy service. There are other cleaners in the area!! I'd stay far, far away from this one. read more

Faye is awesome! The whole team there is fast and does quality work. I was looking for a local dry cleaning spot that wasn't super expensive and this local business is worth your time. read more

So I am 35 and only have been in one wedding. It was my sister's and I was 15. Not that fun. So when I was asked to participate in my dear friend's wedding I was super excited. We bought the bridesmaids dresses pretty far in advance of the event so it was quite a dilemma when, 3 months later, I found out I was expecting. I'd be 7 months pregnant on the day of the wedding! Another bridesmaid swore by Will. She used him to alter three bridesmaids dresses for herself to change them from regular to maternity dresses. Sounded impossible. I bought the dress in a big size luckily so I took a chance and was super grateful I did. I had to go back a few times because I was growing so fast the month before the wedding. Will literally finished the dress the day before because he wanted to make sure it wasn't too small on me. I'm glad he did. It fit just right and didn't look too far off from the original dress. I'm posting three pics. One is the original dress. The second is what the girls dresses looked like and the third is what I look like. I'm cutting off faces to protect the innocent. If you need an alteration, Will is your man!! read more

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it's clean, you have to pay to use the bathroom. if your machine doesn't dry you don't get your money back.

Eldorado Cleaners has great customer service! Very pleased with their professionalism!

Excellent customer service for the last 20 years I have been coming here. Faye is always so sweet and helpful. The rates are economy proof as they are super affordable and have not been raised in years. I live in Eastlake and drive over to the West Side for this dry cleaners price and great service over convenience and skip the close by establishments that think $10_$12 for slacks is reasonable. read more

It's great to find a kind and professional dry cleaning place where you can get eight of your favorite suit jackets, dresses, and pants dry cleaned for only $29... You can't beat that! The nice lady also shared a tip of putting soap or wax on my zipper instead of changing the zipper on my favorire dress. Thanks for caring!! read more

Apperantly the customer is always right, does NOT apply at this establishment. Came in to pick up my suit from them and didn't wear until a month later. By the time I took it out of the bag I notices a cut on the bottom part of my pants. Took it back to them and they denied they were responsible for the damage. I would have noticed such gash on the bottom of my pants since I wear suits 3 times a week. NEVER again come to them. They don't like being responsible for their mistakes. See picture read more

El Dorado Cleaners - They don't handle with care and don't admit to their mistakes. They cut my pants .. NEVER AGAIN - Laundry Services Near Me - Chula Vista, California

Great place with great prices! Very friendly faces They were also able to clean a huge stain I had on a designer purse . The spot was from a cleaning product that spilled in my car. I thought the purse was ruined. They looked at my purse and told me they couldn't guarantee the spot would come out but I got my purse back and it looks great! Highly recommend this place! read more

Great service, better people. My Monday morning visit each week is one of the highlights of my day. The owner and associates are all warm, friendly and honest and I have never had an issue with any aspect of their service. I highly recommend. read more

My jacket came back smelling a little strange. Had to actually wash my jacket in a wash. Oh well never been here before so, all good.

The lady working there was helping another customer ahead of me. The customer was a lady who was clearly not having a good day, yet the employee took the time to ask the lady what is wrong and if she was ok. The customer admitted she was tired and feeling overwhelmed. The employee took the time to listen, even if that meant that her other customer (me) had to wait. I appreciated that. This place values their customers. read more

Fast forward a couple days from my 5-star review: I'm having a friend help zip my dress and she gets poked and starts bleeding. Turns out a needle was left in the dress. Three friends try to come to the rescue and we realize the needle is under several layers and we have no other choice but to cut a hole into the dress - even after that, we can't get the needle out. We ended up putting tape on both ends so that I don't get poked later. I now cannot resell my bridesmaid dress due to this mistake. How careless :( read more

Was promised clothes ready today. When my Fiancée arrived the woman told her they were not ready, and then an abrupt "bye-bye" with no apology or explaination as to why they didn't deliver on their initial promise. Hope the clothes come out well. The review right now is purely for their abismal customer service and inability to fufill deadlines. Will update upon receipt of clothes. Maybe thats just what we get for prepaying. read more

I've been going here a while, mainly for alterations. They've always done a great job and do exactly what I ask. Their prices are mostly reasonable. My sons started Cub/Boy Scouts, so I've been bringing their shirts in to have patches sewn on. It's $4 a patch, which seems a little much. Otherwise, this is a great place for alterations. read more

Good place with good prices. I had my jeans hemmed here and I was happy with the work. They were done on time. The only thing I would make note of is less than friendly customer service; I felt like I was bothering the two employees in the front by dropping off my jeans and paying for the alteration. read more

Great place they always dry clean my clothes . Great prices . Been coming here since 2010 . Always always great customer service . Faye is the nicest sweetest lady ever . He rest of the staff are awesome too. Never had a problem defiantly recommend this place. read more

Prices are right. Good customer service. Got dry clean done on time on both my visits.

You take it in for FIVE DAYS ... They don't have it ready and do absolutely NOTHING to make up for their error!!! Where's customer service???? Obviously NOT in this store read more