Mr Perez was able to come in the evening to accommodate my schedule o fix my dryer. He was wearing…read morea mask which was appreciated during this time of Covid. He was knowledgeable and informed me of everything I needed to know prior to the actual repair. He was professional, respectful and cleaned up after his work was complete. His prices were reasonable and I'm satisfied with the job!

Well, I was very impressed with the service. They got us in rather quickly. They were good with…read morecommunicating our different options. The price was also very reasonable and worth the value. They removed the old microwave and installed the new microwave. Very efficient and customer service was great!

Outstanding service! Maurice contacted us before he came out, was on time, and did a great job. He…read moreFaceTimed me to show me what was he was doing and completed the repair in no time. He was above and beyond being fair and didn't charge us for a part we didn't need. We will definitely use Mo Appliance Repair again!

George came out to the house diagnosed the issue that my mother in laws fridge was having and why…read moreit wasn't distributing water. He showed me what was wrong then asked if I wanted to order the parts. I paid him for parts and labor incase I wasn't going to be there later on so he could just return and do the job without me present . After having some issue getting hold of George he called me back and let me know he had been gone a couple days but that he could come on New Year's Day and finish the repair . He kept his word and showed up New Year's Day near the evening and had everything working on her fridge within an hour or less. Now my mother in law has a working ice maker and water again thanks to this company. Everything George did was neat and clean and he was mannerly the entire process.

These guys are goofs, Don't even try contacting them. They…read moredon't answer the phone or return your calls. They must owe money to a lot of folks.

Unprofessional! I've wasted a month dealing with them. They…read morehad someone come and inspect the washing machine. The "qualified expert" gave us his charging fee and advised us to repair it. We did the initial payment and waited for the parts to arrived. Three weeks passed and we contacted them to know what was the delay. They canceled the service even when we confirmed by text. Then again, supposedly they reorder the parts and failed to show up. Now, it's being told the washing machine is too expensive and laborious to work. What a joke! Qualified clowns.

My wife and I recently moved to the West area of El Paso. So far I've dealt with many service…read morecompanies in attempt to fix various items in regards to appliances. When Carlos first came out to assess issues with our dryer, he very quickly assessed the problem, ordered the part and returned within a few days to complete the job. Because I liked Carlos', knowledge, professionalism, and clean work ethic, I told him I was going to request permission from my Home Warranty co to schedule Mr Appliance to assess issues with our Thermador microwave, and I was requesting only Carlos to be sent. I very easily was granted authorization because none of the techs sent out previously had the experience that Carlos had. He single handedly disassembled the oven unit, that others had hesitated to tackle. Carlos promptly assessed the issue, ordered the parts and today came over, installed the parts and now we have a functional microwave. Yeah!! I can not appreciate enough this gentleman's professionalism, expertise, courteousness and attention to detail. When he drives up, he wipes his feet, lays a pad on the floor where he lays his tools and item he's working on etc. That's very much appreciated. I'll tell you one thing, next time I need service on anything, I'm calling Mr Appliance and requesting Carlos; should he not be available, I'll wait. I like things done right, the first time.

915 appliance repair responded to my yelp message very quickly and had an opening that morning…read more Manny was able to assess the problem quickly and fix it with a 3 month warranty. And he even fixed my ice dispenser. Good price of service.

Manny provides excellent customer service, attention to detail and a candid professional…read moreattitude!!! He was upfront and honest about a part he ordered that was damaged so he ordered a new part and now my fridge is running smooth and like new! Highly recommend!!!

DO NOT USE THIS COMPANY! I have a warranty with Lowes and they assigned me to this company. The…read morecompany scheduled a technician to come out on December 4. He came out, stayed for less than a minute and told me I needed a new control board and heating element. He would order those and it would take a week. After a week, (December 11) I called for am update on the status. They told me the part should come in on either Thursday or Friday (December 18 or 19) and they would call to set up an appointment. On December 23, I called and no one answered the phone. Today, December 29, I called, no one answered the phone. I then called Lowes to ask for another repair company and i was told Ameri-Tech closed the case on December 8- before the part they ordered was originally supposed to arrive! The closure report said NOTHING about what was wrong with the dryer and I then had to file another claim with Lowes to get the same problem fixed. I am now stuck with a dryer that has been broken for over a month with no scheduled date for fix or even a range for when anything will be done with it- and I have a warranty! it would have been cheaper and less of a headache to skip the warranty and just pay for the repair myself. These people are TERRIBLE and I don't know how they stay in business (PS Lowes is not better. How does a company close a claim without stating ANYTHING and Lowes lets that slide?)

DO NOT HIRE THEM FOR ANYTHING. NOT ANY REPAIR! If I could give less than zero stars I would. If you…read moreever get this company assigned to you from any warranty company especially Lowe's call them back asap and ask for a different company. Trust me you'll thank me later. Unprofessional, never call you back, rude, never show up when they're suppose to, they close out claims so they don't have to do the work but collect the diagnostic money from Lowe's, they took parts from the repair and never installed them and then I was charged for them because they weren't installed on top of that no diagnostic report was ever submitted to the warranty company. I have been waiting since February for any type of repair from this company and it is now April and still nothing but headaches and unusable washer and dryer. I had one of the guys from Lowe's warranty on the line so AmeriTech and them can both talk due to no diagnostic report being submitted and his response was to hang up. I call Ameritech back because Lowe's wanted to speak with them and to have them rejoin the call and they just said "F off I don't deal with this crap have them call me when you're not on the line". Trust me when I say this DO NOT HIRE THEM FOR ANYTHING. NOT ANY REPAIR!

asked for a quote on my Whirl Washer, problem was the…read morewashing machine would go off balance while in spin. I stated to the man that came, the washing machine will wind up, up against the other wall He stated, we will have to take it in and have it diagnosed. I stated ok. $20 service fee is what was charged. Monday 06/16/2025, the recep called and stated, that the balancing shocks were going to be needed I asked ok and how about the water level. She stated yes and your charge will be $180 $20 + $180 total $200 Nothing else was brought up to my attention. There were no other issues stated during the phone conversation So late Monday afternoon, the to reps delivered my washer. And my husband received them. The rep stated to my husband, that the washer tub was no longer circular and it will need to be replaced That would be an additional $300 plus labor I stated, if I would have known that from the beginning, I wouldn't have had the washer repaired. There was a much bigger problem than what was stated. Now that I asked for my money back, they had me go into the office, just for the man accuse me of being a problematic person and pointing his finger at my face. And threatening me that he was going to black list me. So know I'm out of a washer and $200 and I am the problem? I wouldn't have to be a problematic person, if you did your job. well maybe you ain't even a certified technician. Scammer!!!!!!!!!!!!!!!!!!! Mr so called "honest person ", reviews are here to allow the consumer know how the companies work ethics are. The washer didn't even last a load of laundry, after it was "repaired ". A very expensive lesson learned. Service requested, they were poor! quality, poor! Value, poor! Recommend, NEVER!!!!!!!!!!!!!! Should've read they're reviews before calling Consumer Beware!!!!!!!!!!!!

From the owner: At Independent Technician , we specialize in reliable and affordable appliance repair services that…read moreput customers first. With a team of experienced technicians, quick response times, and transparent pricing, we make it easy and stress-free to get your appliances back in working order. Whether it's your refrigerator, washing machine, oven, or any other household appliance, we’re committed to delivering high-quality repairs with lasting results. Our friendly service, commitment to customer satisfaction, and use of only top-quality parts make us the trusted choice for homeowners who value both efficiency and integrity.