I called on a Friday after realizing that my refrigerator stopped cooling. They did not answer but…read moreI received a reply via text that they would call me back which happened right away. After describing the issue and letting them know the brand of my refrigerator, an appointment was booked for Saturday morning with a two hour window which was more than acceptable. On Saturday morning I received a text that they were on their way. Once they arrived, the service call took less than 30 minutes. Price for the replacement part and labor were fair and I'm happy to recommend their services.

5/5 Stars -- Outstanding Service!…read more If you need appliance repairs, look no further than Billy at AAA Affordable Appliance Repair. Our refrigerator ice maker completely stopped working, and Billy had it diagnosed and fully replaced in no time. He was punctual, highly professional, and exceptionally courteous throughout the entire process. It's rare to find technicians who are not only fast and knowledgeable but also transparent, tidy, and fair on pricing. The new ice maker assembly is working perfectly, and the whole experience was completely hassle-free. Billy will be our first call for any future appliance issues. Highly recommended!

Mr Perez was able to come in the evening to accommodate my schedule o fix my dryer. He was wearing…read morea mask which was appreciated during this time of Covid. He was knowledgeable and informed me of everything I needed to know prior to the actual repair. He was professional, respectful and cleaned up after his work was complete. His prices were reasonable and I'm satisfied with the job!

Well, I was very impressed with the service. They got us in rather quickly. They were good with…read morecommunicating our different options. The price was also very reasonable and worth the value. They removed the old microwave and installed the new microwave. Very efficient and customer service was great!

Outstanding service! Maurice contacted us before he came out, was on time, and did a great job. He…read moreFaceTimed me to show me what was he was doing and completed the repair in no time. He was above and beyond being fair and didn't charge us for a part we didn't need. We will definitely use Mo Appliance Repair again!

George came out to the house diagnosed the issue that my mother in laws fridge was having and why…read moreit wasn't distributing water. He showed me what was wrong then asked if I wanted to order the parts. I paid him for parts and labor incase I wasn't going to be there later on so he could just return and do the job without me present . After having some issue getting hold of George he called me back and let me know he had been gone a couple days but that he could come on New Year's Day and finish the repair . He kept his word and showed up New Year's Day near the evening and had everything working on her fridge within an hour or less. Now my mother in law has a working ice maker and water again thanks to this company. Everything George did was neat and clean and he was mannerly the entire process.

These guys are goofs, Don't even try contacting them. They…read moredon't answer the phone or return your calls. They must owe money to a lot of folks.

Unprofessional! I've wasted a month dealing with them. They…read morehad someone come and inspect the washing machine. The "qualified expert" gave us his charging fee and advised us to repair it. We did the initial payment and waited for the parts to arrived. Three weeks passed and we contacted them to know what was the delay. They canceled the service even when we confirmed by text. Then again, supposedly they reorder the parts and failed to show up. Now, it's being told the washing machine is too expensive and laborious to work. What a joke! Qualified clowns.

My wife and I recently moved to the West area of El Paso. So far I've dealt with many service…read morecompanies in attempt to fix various items in regards to appliances. When Carlos first came out to assess issues with our dryer, he very quickly assessed the problem, ordered the part and returned within a few days to complete the job. Because I liked Carlos', knowledge, professionalism, and clean work ethic, I told him I was going to request permission from my Home Warranty co to schedule Mr Appliance to assess issues with our Thermador microwave, and I was requesting only Carlos to be sent. I very easily was granted authorization because none of the techs sent out previously had the experience that Carlos had. He single handedly disassembled the oven unit, that others had hesitated to tackle. Carlos promptly assessed the issue, ordered the parts and today came over, installed the parts and now we have a functional microwave. Yeah!! I can not appreciate enough this gentleman's professionalism, expertise, courteousness and attention to detail. When he drives up, he wipes his feet, lays a pad on the floor where he lays his tools and item he's working on etc. That's very much appreciated. I'll tell you one thing, next time I need service on anything, I'm calling Mr Appliance and requesting Carlos; should he not be available, I'll wait. I like things done right, the first time.

915 appliance repair responded to my yelp message very quickly and had an opening that morning…read more Manny was able to assess the problem quickly and fix it with a 3 month warranty. And he even fixed my ice dispenser. Good price of service.

Manny provides excellent customer service, attention to detail and a candid professional…read moreattitude!!! He was upfront and honest about a part he ordered that was damaged so he ordered a new part and now my fridge is running smooth and like new! Highly recommend!!!

I was forced referred to this company from a Lowe's service guarantee. First if Lowe's identifies…read morethis as the repair contractor tell them to give you another business. Being around the government and other places when these places did they take the cheapest price to do what they need for the contract. They came out to look at my refrigerator out again for no cold. For the fourth time in 3 years my motor was burned up. We identified this to the person who came out for the repairmen. We pointed out from our view that there must be something in the fridge taking these out as way too many times to burn up. Of course they want to do the quick and easy they just said oh you need a new motor take two weeks for them to get with Lowe's to get it approved. 2 weeks with food in a refrigerator and freezer that's going to go bad not sure why I would take 2 weeks. We called back to the business to see where we're at with the part and see if we can have them expedite it. The gentleman Oscar was the name of of who was supposed to help us or look into it we left numerous messages we were promised calls back from Oscar at this business. As of yesterday we called Lowe's directly and ask him if they have gotten in contact with them from this contractor or where we stood for the getting apart at least on order. Lowe's inform me as of yesterday that they the man contractor here have never gotten with him yet that was about a week ago. Lowe's said that they would send a message follow-up to the company to see what was going on. I can understand slow I can understand part availability what I can't accept is when you lie to me does this company told me they were waiting on Lowe's to get back to them. As I stated if Lowe's send you these people I would definitely get a different contractor to do your work cannot be trusted or they have no clue of what they're doing on paperwork ordering parts and working with those who pays their bill. Also check their yelp review 1 1/2.

We scheduled a service call between 12pm-5pm today. At 2pm, the technician called to reschedule…read morestating that they were down one technician due to a problem with the service vehicle. I called and spoke to them advising that we could wait until after 5pm but that it would be impossible to reschedule since we are booked with patients for the next 2 weeks. The technician said that we could file a complaint with "Lowes" (it was Home Depot) and hung up the phone. In review of their review rating, I am not sure why Lowes or Home Depot are contracting with this company.

asked for a quote on my Whirl Washer, problem was the…read morewashing machine would go off balance while in spin. I stated to the man that came, the washing machine will wind up, up against the other wall He stated, we will have to take it in and have it diagnosed. I stated ok. $20 service fee is what was charged. Monday 06/16/2025, the recep called and stated, that the balancing shocks were going to be needed I asked ok and how about the water level. She stated yes and your charge will be $180 $20 + $180 total $200 Nothing else was brought up to my attention. There were no other issues stated during the phone conversation So late Monday afternoon, the to reps delivered my washer. And my husband received them. The rep stated to my husband, that the washer tub was no longer circular and it will need to be replaced That would be an additional $300 plus labor I stated, if I would have known that from the beginning, I wouldn't have had the washer repaired. There was a much bigger problem than what was stated. Now that I asked for my money back, they had me go into the office, just for the man accuse me of being a problematic person and pointing his finger at my face. And threatening me that he was going to black list me. So know I'm out of a washer and $200 and I am the problem? I wouldn't have to be a problematic person, if you did your job. well maybe you ain't even a certified technician. Scammer!!!!!!!!!!!!!!!!!!! Mr so called "honest person ", reviews are here to allow the consumer know how the companies work ethics are. The washer didn't even last a load of laundry, after it was "repaired ". A very expensive lesson learned. Service requested, they were poor! quality, poor! Value, poor! Recommend, NEVER!!!!!!!!!!!!!! Should've read they're reviews before calling Consumer Beware!!!!!!!!!!!!

From the owner: At Independent Technician , we specialize in reliable and affordable appliance repair services that…read moreput customers first. With a team of experienced technicians, quick response times, and transparent pricing, we make it easy and stress-free to get your appliances back in working order. Whether it's your refrigerator, washing machine, oven, or any other household appliance, we’re committed to delivering high-quality repairs with lasting results. Our friendly service, commitment to customer satisfaction, and use of only top-quality parts make us the trusted choice for homeowners who value both efficiency and integrity.

Crook. Said he would fix something in the dish washer, said it was one thing. ordered part, problem…read morewas not fixed. Said it must be another part. Came back put back my old parts. haven't heard, won't answer my calls.

I have had a very experience with this company, HAROLD MAY came to my home 3 months ago to replace…read morea dryer timer on my dryer he ordered the wrong part and therefore told me it was going to be an extra charge for ordering the wrong part in which I in turn told him I wasn't paying no more money for a mistake he had made I then proceeded to ask him for a refund due to him trying to charge me more. long story short I have called him text him to no avail. 3 months later I'm still waiting on my refund. please DO NOT do business with this man he is a crook!! I will take action !!