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    El Pollo Loco

    2.1 (104 reviews)
    Closed 10:00 am - 10:00 pm

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    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Good for groups

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    Rashae S.

    I've had good and bad experiences with this place. I gave them two stars only because I was refunded and they replaced my meal. I now know not to go to this establishment especially if they are serving old dry chicken that has been sitting out. Yessica was very polite and understanding of the situation

    Ben A.

    December 2019, we took the trek from Arcadia to visit family in San Jacinto, and decided to stop and get a family meal for everyone to have a little lunch. The store was clean and the cashier was friendly. I ordered the 14 piece holiday deal with three sides, and a black bean bowl for Mrs. Picante (her go-to at EPL). I always ask for extra broccoli instead of rice with the bowl, and more often than not, the message fails to change the minds of the prep team in the back... yep, this bowl had rice and just a suggestion of broccoli, which is disappointing, but somehow half-expected. It's on the receipt; I just think the cooks/food prep folks don't bother to read past their corporate training. As always, by the time we discovered it, we were already at the house, and really-- who has time to return to the store for broccoli? Nonetheless, we filled our own little cups of salsa and ordered two drinks. The nice lady behind the counter adjusted the order to include one of the drinks with a "meal" to save us the cost of an extra drink. Always a nice touch when someone does that little extra to improve an experience. Almost counters the failure of the back end team that screwed up the one part of the order that really mattered. As El Pollo Locos go, this one wasn't bad. Chicken is always thoroughly cooked (to the point of "no way the lawyers are going to get bothered for undercooked poultry"... I get it, I get it...) but I've had a lot worse at other EPL stores. Of course we'll be back... just like I return to the roulette table at Excalibur. Gambling in moderation is fun, even if the outcome is generally inevitable.

    Tiny pieces are these from Cornish game hens?
    Phillip G.

    Just gave El Pollo Loco a 2nd chance & it did not go well. 1st they need to stop buying their chicken from Munchkin Land (it's fricken tiny) also, it was so dry I almost choked on it. What the hell Pollo Seco, I mean Pollo Loco do better. Also bring back those rolled taquitos things they were the best thing on your menu.

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    1 year ago

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    Olivia R.

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    3 months ago

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    7 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    10 months ago

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    6 months ago

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    1 year ago

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    1 year ago

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    11 months ago

    Always. I mean ALWAYS forgets something. Even if they have it in the receipt they still manage to forget something.

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    Olivia R.

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    3 years ago

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    1 year ago

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    2 years ago

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    Olivia R.

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    1 year ago

    Vanessa was so helpful and attentive when taking my order and answered all my questions

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    Olivia R.

    Hi Maricela, glad you had a great experience!

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    6 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    3 years ago

    Do you guys ever give out utensils for bowls? I've ordered a few times and never get a fork to use.

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    4 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    Olivia R.

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    5 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    2 years ago

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    2 years ago

    chicken is never dry, fast drive thru, no complaints any time I come to this location.

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    5 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    We love this place! The staff is very attentive and the food is great! We will definitely be back again.

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    Olivia R.

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    4 years ago

    Came in at almost 11am one hour opened lobby was very dirty flies everywhere but service was nicer then the night time

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    2 years ago

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    5 years ago

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    4 years ago

    Missing a whole meal, the one that did arrive was horrible, looked like someone ate all the skin off, Cole slaw was old looking, never again

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    3 years ago

    Food is always good when we order from here, staff is friendly as well. We look forward to coming back again!

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    Page 1 of 3

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    Review Highlights - El Pollo Loco

    One of the better El Pollo Locos I have been to in a while for a quick meal.

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    Delgados Restaurant - Chili Colorado combo

    Delgados Restaurant

    4.5(211 reviews)
    1.3 mi
    $$

    A very clean, newly remodeled, and cozy restaurant with festive - but not gaudy, decorations…read more The service was so attentive and quick. I never saw the bottom of my coffee cup. The server was very nice and made conversation with us as we took care of the bill. So sweet! And the food was excellent !! Plenty of options with choices. I settled on huevos rancheros which were so savory, ooey-gooey, and crunchy! The meat was especially nice - marinated til it fell apart in the sauce. Definitely a great choice if you're in San Jacinto !

    Our large group returned here for good food. Three persons ordered the chicken or shredded beef…read moreTaco Salad. My 2 taco plate was ok. One was shredded beef and the other was chicken. Both came with rice and beans. My side was a salad. Not much to write about on the salad, as it was just lettuce and a few strips of cabbage. I should have ordered the Abondigas soup, which the waitress brought me a small bowl to taste. The shredded beef taco in a deep fried shell was full of beef. Not much taste to the meat. It had some shredded cheese on top and one tomato. The beans tasted good. As most of the food was bland in taste. My friends also had the fish plate. The waitress and staff were very friendly and always checked to see if we needed more food. While we overstayed our visit/dine the staff/owner waited until we were last to depart and began clean up.

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    Delgados Restaurant
    Delgados Restaurant - Steak Picado rice and beans.

    Steak Picado rice and beans.

    Delgados Restaurant - Taco salad with ground beef.  I added the salsa on top.

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    Taco salad with ground beef. I added the salsa on top.

    El Pollo Loco - mexican - Updated June 2026

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