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    El Pollo Loco

    2.0 (196 reviews)
    Closed 9:30 am - 11:00 pm
    Updated 1 month ago

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    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Good for groups

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    My receipt just to clarify I did order something
    Joel D.

    As soon as I drove up to the order menu the guy who attended me seemed in a super bad mood and was beyond rude , I was super respectful because i understand working in that field must be stressful I even thanked him for taking my order , asked for my chicken well done and even said please , I got my order which was diner for me and my girl she got a bowl and I got a 4 piece meal Let me start off by saying chicken on my meal was cooked to a bare minimum the rice was so nasty as well , the beans had other food inside them , my girl was eating her bowl and had to stop midways because chicken again was undercooked and the rice was too hard , we didn't even finish our meals , not only was diner ruined but now I have to go get different food

    Aftin J.

    Perhaps the cleanest Pollo Loco I have been to. You order at a kiosk, super easy. Food came out quickly, mind you it wasn't very busy. I asked for extra salsa and it was given to me, I wasn't charged like other Yelpers had mentioned with their experience. A tasty lunch overall.

    Kristin M.

    I always order from this location and this time was a terrible presentation of food. It looks like they didn't have the right bowl for the original pollo bowl but that doesn't mean you throw the food in here

    No charge for not enough or extra Cilantro dressing
    Ricardo S.

    On Monday the 6th at 6:30pm, the cashier taking orders at drive thru took my order and said Cilantro dressing was extra. I told her to look at my loco salads if she could find the dressing then its not that it's extra, it's missing, in addition, I never get charge at different pollo locos I eat 3 times per week due to my diet regimen. She interrupted me, said look at the menu it's there now, and she said " I worked at ALL pollo locos and they charge. " I told her I will go to another pollo loco and take a picture to show it to her. I got one and was was not charge. Info to call an confirm if they charge for Cilantro dressing. As I read the reviews and comments in the past month, I noticed I am not the only one not happy with management. As pollo loco is a franchise company, I would advice the owner to rethink who she has working. If someone has worked in ALL pollo locos, if not a lie, then its a red flag. Someone always being replace or fired for her attitude towards resolving issue.

    Ray M.

    Great service, friendly and welcoming staff, good prices, drive-thru service is efficient and of course, very tasty and fresh food every time

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    5 months ago

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    Olivia R.

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    1 month ago

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    6 days ago

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    2 years ago

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    10 months ago

    Worst service in drive thru with Daniela, beware and be cautious or just don't go and buy food.

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    Olivia R.

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    2 years ago

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    2 years ago

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    7 months ago

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    2 years ago

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    Olivia R.

    We appreciate you, Benjamin. Thank you for your continued support!

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    6 months ago

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    1 year ago

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    8 months ago

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    8 months ago

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    3 years ago

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    3 years ago

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    1 year ago

    Thank you so much for your patience, understanding and professionalism. The staff were amazing !!

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

    Chicken tacos with NO CHICKEN Rude, non caring employees . Asked for extra salsa Fresca , received none

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    1 year ago

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    1 year ago

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    3 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    Double chicken tostada salad is always good when I come here. Service is always fast and friendly!

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    2 years ago

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    3 years ago

    Try the new poblano quesadilla , delicious the cheese well melted and the peppers gives an extra flavor .. service fast and friendly

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    3 years ago

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    Page 1 of 5

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    Review Highlights - El Pollo Loco

    Thank you Stephanie (manager on duty) for an awesome customer service tonight.

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    Broncos Mexican Grill and Sports Bar

    Broncos Mexican Grill and Sports Bar

    3.8
    (456 reviews)
    0.8 mi
    $$

    I decided to stop by at this location for the lunch specials that I saw on Yelp. Where I had parked…read morelead me to the back entrance where you immediately see the bar. I made my way to the front from there. It wasn't too busy at around 12pm. Staff let me sit at the nearby booth. Chips and salsa was complimentary for the first round. I decided on the Lunch Special with the Tacos Dorados with beef. The price I believe ended up being $12.99 for the lunch specials. The food was ready pretty quickly. It was a lot of food for lunch so definitively worth a try. The plate was satisfying and beef was tender in the dorados. I enjoyed the rice and beans as well and left there happy. Overall, it a spacious location with solid options. A decent spot to also watch a game with the TVs around the place. I wouldn't mind dropping by again. ( ^_^)b

    First time we've been here. Now we can't can't wait to come back…read more Excellent service and food. Our server greeted us with enthusiasm and a big smile. The chips and salsa were both fantastic. We both ordered the mixed fajitas- we could have spit one order and been full. I'm glad we didn't, because now we have a complete dinner of leftovers! The fajitas were brought to the table steaming. A great mix of green & red bell peppers, red onions, spices, beef ( not sure of the cut), chicken breast, and shrimp. The beef pieces were a little thin and dry, but in the mix with everything else, it really wasn't a big drawback. The fresh tortillas were perfect, as were the beans. We were checked on throughout our dinner, which was appreciated. My wife ordered the pomegranate margarita, which she really enjoyed. We have a new favorite Mexican restaurant, and can't wait to return.

    Photos
    Mexican food and bar
    Mexican food and bar
    Complimentary chips and salsa
    Complimentary chips and salsa
    Let's eat! Delicious salsa

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    Let's eat! Delicious salsa
    Fonda Don Chon

    Fonda Don Chon

    4.3
    (3k reviews)
    2.4 mi
    $$

    I ordered the chicken fajitas, it came with a plate of rice and beans. The fajitas came with a…read moremound of food. See pictures. Not only was there a lot of food. It was very, very tasty. I enjoyed my meal. Also, had lunch for the next day. Service was amazing, it was a busy night and they had plenty of servers. Drinks were never left empty and all employees were very content on helping all of us. In the way of ambience, this place has lots of seating indoors and a few tables outdoors. Be prepared for a little bit of a wait, depending on the time of day but well worth it. While we were there, they had several birthdays celebrated. With a little song and a little dessert.

    We heard a lady order Grilled fish tacos, not fried and the waiter repeated it twice GRILLED Fish…read moreTacos NOT FRIED? Lady said yes, grilled not fried. Her fish tacos came Fried when she asked for grilled he said he never heard that, you had to if you repeated her order twice. Then the manager came over was rude and made weird facial expressions and he asked her to pay for a second plate to have her order made right are you kidding me? Her order was made wrong. Why should she have to pay for a second plate to be re-fired because the first plate should've been correct.! I will never come here again because the lack of common courtesy and respect was not given to this lady by your server and the manager shame on you..! You need to wake-up and take care of your customers, and serve the food as ordered. Shame on you. I will NOT return.!

    Photos
    Buffet area.
    Buffet area.
    Fonda Don Chon
    Bottoms up!

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    Bottoms up!

    El Pollo Loco - hotdogs - Updated June 2026

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