Antes era excelente el servicio y la comida ahora desde que volvieron a tener su local nunca había estado tan decepcionado de la comida el pollo está viejo la salsa es pura agua el servicio el muchacho que atiende es sarcástico no volveré a comer aquí Tres años seguidos eh comido aquí pero ya no más!!!! read more

Went on a whim, ordered nachos to go and then ate them 15 min later (I know, that hinders nachos and I have no one to blame by myself). But the chicken... that dang chicken was FANTASTJC! The flavor was great and I didn't have a single piece with strange texture. I cannot wait to go back and try food that better represents the restaurant. The salsa bar- they were all delish! read more

Got two carne asada plates and the carne asada was flavorless and dry. I was very excited and let down once I got the food home. The people were really nice though. read more

This place is in the same strip mall as the laundromat I use when I need a commercial size washing machine. The dining area was very clean and decorated with a definite latino feel. All the TVs had the futbol game on. Felt like I was back in Curaçao. The food is simple and delicious. The chicken was very flavorful. The menu selection has a nice variety of choices and the pricing is fair. The girl who helped me ( Nicole ) was very sweet, friendly and helpful. She suggested on my next visit that I try the carne asada burrito. I'm definitely gonna take her up on that. I will be back. read more

El Pollo Royo - Nice and clean - Mexican Near Me - West Valley City, Utah

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Hello Pollo Royo and adios el Pollo Loco! Their chicken are plump, juicy and tasty. I don't have to go to the other place and hope not to get dry and malnourished chicken anymore. The rice and beans are ten times better also. They have a salsa bar so you can customize mild to very spicy sauces. 2 thumbs way up. Start spreading the news people. read more

El Pollo Royo - 1/4 chicken with 2 sides and drink - $6.99 GOOD STUFF - Mexican Near Me - West Valley City, Utah

Best smothered and Chile verde burrito my husband and I have ever had! Definitely will recommend to all of our friends!!! Definitely a hidden gem!! read more

Mediocre Asada street tacos last night. Also ordered 2 Chimichangas - one was crispy, one was soggy - One had no changes but didn't come with the side of beans like menu shows. Asked for one with no beans, sub rice. That didn't happen but at least I was smart enough to order a small side of rice. Chips were meh, salsa is very store-bought tasting. Will probably not order again from here. Too many other great places to settle for mediocre at best. read more

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Can you think of any other spots in the valley that offer great fire grilled chicken with Mexican style favorites? Believe me, this is a rare commodity unless you live in Lehi where an El Pollo Loco is in plain sight. For the rest of us in the 801, El Pollo Royo offers healthy competition and a pretty awesome menu that won't kill your wallet. I drove out west to their sole location and in doing so, I wish they'd have another locale at least downtown. There, I picked up a Half Chicken meal. With a couple of sides to choose from, I ordered Rice and Macaroni Salad (Note: The Macaroni Salad is amazing with little ham, pineapple bits, and cracked pepper. I would go back just for that alone!). In addition, the order is going to come with fresh salsa (also some more choices in their salsa bar), corn tortillas, and a beverage. It's a lot of food, so much that some of this had to come to work with me the next day. I'll tell you that El Pollo Royo is a fine addition to the good restaurants out in West Valley City. I will be back again to enjoy more of what are hard to find meals around these parts of town. I found out they deliver too, so yes, consider me a fan. :-) read more

El Pollo Royo - Flaming hot menu screens ;-) - Mexican Near Me - West Valley City, Utah

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Sometimes I work real close to here and will stop by and grab some tacos. My favorite is the asada; they have four salsas to choose from 2 green 2 red and they give you some chips. Service is great because they take my order and give me the food so that's perfect. If you go at the right time they have some good telenovelas on the tv which is fun to watch while eating. read more

Called in an order around 5 p.m. a weekday; Ordered (2) 8 piece chicken with 2 sides of rice, 1 side of beans, and 1 macaroni. Came with 12 tortillas and the best salsa! The cashier was sweet and they play entertaining shows during the wait. Pick up was prompt and I will definitely be returning to dine in!! :) read more

The chimichanga was so good! I got the chili rellenos and it was decent. Will definitely order from them again!

There is no greater Mexican food west of Bangerter Highway. I can 100% say the carne asada sopes stay on my mind

Roasted Chicken is amazing also the salsa is very very good . This is a fun small business. Everything tasted very good and the service was very nice read more

Very small little restaurant by Harbor Freight in West Valley. I ordered the 1/4 chicken Combe with 2 sides and a drink for $7.99. Pretty reasonable price for all that you get. See picture. The chicken was very good with just the right amount of char on it. Had fries and a salad with it which was good too. Friendly service and quick too. I was glad see the cashier using hand sanitizer after each transaction. I should have asked where they bought it since everybody is out now. read more

El Pollo Royo - 1/4 chicken combo - Mexican Near Me - West Valley City, Utah

They seriously don't really do call in orders. Had an order called in. Then arrived 30 min later as they said 30 minutes. Then they made me sit 30 minutes more till i got the order. On top of that I paid for 32oz drinks but was told what they gave me (smalls) where 32 oz. read more

El Pollo Royo - Mexican Near Me - West Valley City, Utah

It's located in a strip mall and doesn't exactly catch your eye. It smelled amazing so I gave it a try after finding them on a food delivery app. I was not disappointed. Quality ingredients cooked very well. Tons of flavor with everything I tried, which has now been plenty. Hands down one of the best chicken burritos i've had. If you're in the area, pop in for some great food at a good price. read more

Such amazing tasting chicken. The macaroni salad is best I have ever tasted. So so good

Wow... so good and so much food! The whole chicken meal fed four of us and we had left overs to take home. I've been to lots of these kinds of whole in the wall joints but this is one is really fantastic. read more

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This place is incredible! We ordered one carne asada and one chicken taco with rice and beans - I was in heaven with everything on my plate! The meat is tender and perfectly seasoned, the rice was moist and cooked to perfection, and the beans were an ideal consistency. We also ordered the quarter chicken plate. If you go here with more than one person I'd definitely recommend sharing a chicken plate and sharing a taco plate because I honestly can't choose which one was more delicious. The chicken tasted like it had been marinated and then rubbed in spices before being cooked, full of complex flavors. The prices are great for the quality and amount of food, and the service was friendly. We will definitely return! read more

El Pollo Royo - One chicken and one carne asada taco. - Mexican Near Me - West Valley City, Utah

My sister and I ordered from here via grub hub. We got chips and salsa and two burritos. The burritos were perfect size and the chips they gave us was a pretty good size! The salsa was BIG! Perfect to share between two people. I recommend. read more

The chicken here is delicious. Unfortunately the rice and beans are not. They don't taste like anything. The rice looks like they used red food coloring and is pink. The beans are runny with no flavor the champurrado is ok. Not the best but drinkable. We ordered half a chicken and only received. About 1/2 a cup of rice and beans and 2 tortillas. We had to but more tortillas and have ours reheated because they were cold right when we got them. We ate inside the place which is decent. The salsas are all watered down and taste like nothing. Not spicy at all. The staff is very nice. I would just recommend the chicken and will consider coming again just for that with nothing else. You could go to Rancho Market and buy the rice and beans there lol. read more

Place is pricey for the nasty taste...chicken was dry, macaroni salad taste like dish soap, not alot of option at the salsa bar ..the only thing good were the chips..will never come back here...GROSS!! read more

El Pollo Royo - Gross!! Never again will i eat here..Yuck!! - Mexican Near Me - West Valley City, Utah

Very nice place, and clean. Good food and they speak English. I would recommend this place to all your friends and mine. read more

Best chicken tacos in Utah. Period. I consider myself a taco snob. Ever since I moved back to Utah from Chicago I've yet to find a taco place worthy of 5 full stars.... until I came here last night. Me and my gf happened to be in the area and decided to try it out and I'm SO glad I did. Here's why: -The chicken has a smoky/backyard/charcoal flavor to it. It's INCREDIBLE. -The chicken is VERY moist and tender. None of that dried out garbage here. -The salsas at the salsa bar have rich FRESH flavors ranging from mild to very hot. (Not like those plain watered down salsas you find at the popular taco trucks around here) -This place doesn't skimp on portions. When I go to taco trucks it takes about 10 of those mini tacos to fill me up. Here it only took 6. And at $1.50 each it's def worth every penny. -Everybody that works there was very pleasant, helpful and attentive. I'm honestly surprised this place doesn't have more reviews. It's really that great. I imagine it's because maybe a lot of people don't know about this place because it's located in the corner of a little strip mall. Anyway, if you get a chance I DEF recommend trying it out. I already know this is going to be my go-to spot for chicken tacos. read more

Tasty chicken and macaroni salad. It's slightly over priced but I return anyway because the flavors are spot on.

Sooo good!! Coming from Arizona, it has been kind of difficult to find authentic Mexican food and this was spot on! Definitely a place I'll be visiting more often. read more

Bien rico y fresco. When your in a rush, stop by this place for fresh salads, rice and beans. Rotisserie chicken.

The food was excellent. I ordered a lot of food banquet style and took it home. I was hungry when I ordered and so I bought to much food. That's ok, it was for a birthday party at my home. We all had to much to eat and my kids took plenty home with then. The food taste so good. We will be catering to this place for quite a while. Thank you for making my party a great event. read more

This is nothing towards the quality of the food if anything this is the best chicken in my opinion but the customer service by these new cashiers is the worst service that I had by far! The Latino man with the blond hair and the young chic as well are so rude and disrespectful they don't know how to treat the costumer ! Today I made an order for my family (4 people) and they just gave me 2 little cups of sauce I asked for more because there's no way that you can share 2 cups of sauce with 4 people!!! And the guy with the blond hair just gave me 1 more cup and he said that he can't give me more! I even say that I would pay if they need it but they didn't want to. I feel that is stupid because before the COVID-19 they let you grab all the sauce that you want without even asking so they shouldn't being thinking about how many sauces you need or want. I've been a costumer from this place for over 3 years and I've recommended to friends and family but honestly with this bad experience make me don't want to come back anymore because is not the first time that these two cashiers act like that and I'm pretty sure that I'm not the only one that have complaints about them. read more

The west valley El pollo loco is trash . We went to the drive thru and they gave us our food and hours later my boyfriend realized he didn't have his card or recite so I called them asking if they had it and the dude I talked to on the phone said no. So me and Landon kept looking everywhere for this card he decides to call them again and this time we talked to a lady and she said the card was there . This was literally 15 mins after I called them. sketchy much? read more

The chicken is great. It's a hole in the wall type place that is absolutely packed. Lots of people eating here. They do a great job. The chicken is delicious, the employees are kind, and I love the rice and bean, I just wish the huge family meals came with larger amounts of the beans and rice. They're cheap items that make the entire meal a lot better. If it wasn't for that, this is a 5 star location. Just know what to expect and I think you'll leave absolutely content. read more

The chicken and rice is pretty good. But the price is a bit too high for a dive like this. The service is nothing worth mentioning. Would i come back? Maybe after 6 cervezas..... read more

The tacos are so good I could order eight of them at a go. The salsa is very fresh and the chicken is perfect. A must visit if you get a taco craving. read more

I ordered the super nachos and asked what exactly came on them. They never mentioned that they came with guacamole, which I'm allergic to. When I asked for them to remake it they basically tried to wipe it off and just give them back to me. When I explained why I couldn't have that the cook was very rude saying that I was making her waste food. I requested my money back and left. The part of the food I tried was actually really good. Just disappointed that the cook had to act like that. read more

Delicious food! I ate the enchiladas rice and beans dish and it was so flavorful! I can tell they put thought into their ingredients. Perfect size of meal too! They offer chips and salsa to eat while your food cooks which was a pleasant surprise. Friendly service. They put out A nice variety of sauces and other condiments as well. Certainly will be going back again and again. read more

fresh people always promt to help easy and fast enjoyable place my kids love it try them