These guys are awesome, bring all my vehicles there and nowhere else. Even went over my newly…read morepurchased 2012 ram 2500 and gave me some pointers on owning a used diesel. The culture here is old school. Look forward to my next oil change

I cannot say enough about the service from here. Reggie is the man for great customer service…read more Always fast and friendly. I have been going here for thr past 13years and will continue to drive the hour to get here because of their service and Reggie.

This is the best auto repair shop in the metroplex. I've been to several living in Richardson…read morealmost my whole life and I drive to Rockwall to get my cars serviced because of their high level of integrity, speed, and incredible service. My wife's car ABS light came on and she went to City Garage in Richardson. They charged $110 for a diagnostic and said the ABS ring had slipped but the ring was not sold separately and She had to buy the whole cv axle for $174 plus $130 for labor. They lied. If you search the part it costs $69.99 at auto zone however auto parts stores such as auto zone and oreilly sells the ring for 7.99 plus tax and they all have the same description as follows. "DETAILED DESCRIPTION Dorman's ABS Ring offers cost-cutting convenience. Now you can easily replace the failed or damaged ABS ring, instead of the entire CV shaft, saving time, money and labor. Replacement restores ABS to proper condition, helping to ensure safe steering while braking. Plated steel construction for corrosion resistance. Direct replacement for a proper fit every time. Easy to install." Note easy to install and $7.99 I only trust Big D Auto Lube to work on my cars as they do it ethically and responsibly. They are fast, competitive on pricing and extremely knowledgable and friendly. They won't sell you something you won't need and they will recommend and insist on a repair if it's something you need - but never pressure. Take their advice- A little today will save you a lot tomorrow. Thanks Big D for everything

Don't wast your time because they will clearly waste it for you! Quoted me a price of $45 for…read morelight bulb change and charged me $350 when I got here! Then it took over 2hours before they looked at the car ! I asked them to just put the car back together so I can go and the mechanic that took another car out for a test drive. I then waited another 35 min for another mechanic to tell me I have to wait until the mechanic that started the project comes back. Only after I requested with a sternness to please put the car back together so I can go! Was I able to leave 11 minutes later.

Don't even go to Firestone they'll break your bank and make you wait longer. Ask for Alex and he'll…read moreget you right !

If you are a woman, do not go to this shop alone. They will harass you, and do everything they can…read moreto take advantage of you in the process. They will try to force you into buying unnecessary services, gouge the prices on normal services, and then not complete the services you came to them for. Steer clear.

I've been taking our vehicles to Firestone on Davis for years. Besides the quality service, the #1…read morething I can say about them is, they are HONEST! Bob who is one of the owners has saved me countless dollars by being 100% honest with me! Like most people with newer cars, I'm clueless about a lot of things, but there has been several times a less honest person could have easily taken advantage, not these guys. I just had my SUV serviced there last week, the new part failed, but it was 100% under warranty, so they fixed it at no charge! I recommend them 100% Jim Funderburgh

1 star I am posting…read morean additional review because Firestone management has still not provided any meaningful follow-up or resolution regarding my formal complaint, Case #2977465. I filed the complaint on June 12, 2026, and followed up repeatedly. An area manager eventually emailed me, and I provided a detailed written timeline explaining what happened, why I had lost confidence in the Galloway Avenue location, and why I was requesting a refund. Since sending that response, I have not received a substantive decision, status update, or further communication addressing my concerns. My primary complaint is now the administrative handling of the matter. Customers should not have to repeatedly pursue a large company for basic communication after reporting a serious service problem. Even when a company disagrees with a refund request, management should acknowledge the documentation, explain its decision, and provide a clear resolution. The continued lack of follow-up gives the impression that Firestone's complaint process is designed to delay rather than resolve legitimate customer concerns. Based on my experience, I cannot recommend the Galloway location, and I have serious concerns about Firestone's regional management and customer-service accountability.

Easy in and easy out. 15 minutes on a Saturday morning and very reasonable. Staff was friendlyread more

From oil change to AC work, or brake work, they do excellent work for a fair price. Give them a try.read more

Had never been to these guys but needed an oil change on my truck. After my most recent horrible…read moreexperience with Valvoline, I decided to go with a locally owned place. I was not disappointed. Fast service, friendly folks, and much better prices. Also, they didn't try to sell me everything that I didn't ask for! It's no frills at all, just your friendly neighborhood oil change and tire shop. I will be back.

Everyone at Shields has been very nice, helpful & most important: they do great work!read more

From the second you walk in, they actually make you feel taken care of--not talked down to or…read morerushed. The team is super transparent about what your car actually needs (no weird upsells), and they explain everything in a way that makes sense. Their inspection process caught things I didn't even know were starting to go bad, which saved me from way bigger (and more expensive) problems later. You can tell they genuinely care about keeping you safe on the road, not just getting you in and out. Plus, the communication is 10/10--updates, timelines, everything is clear and stress-free. If you're in the Forney area and need a shop you can actually trust... this is it

Scott's has been great to me since I came to Forney! I travel a ton and it is hard on my Jeep but…read moresomehow they always fit me in. Solid crew and solid prices. Can count on them to do a great job!

Took my car in to have the brakes changed, oil changed and transmission fluid changed. I couldn't…read morebe more pleased with the service. I highly recommend this place and I will be returning.

I can't say enough good things about the service and expertise of the men that work here. We've had…read moreour four vehicles in here a half dozen times. There's almost always a wait time to get our vehicles serviced but I've never walked away feeling taken advantage of. They charge fairly and always take the time to explain the repairs before doing them. They're definitely my go-to mechanic in this area!