The Jesse is my favorite place in town! The food is amazing, and we tried almost all of the tapas,…read moreand every single one is delicious. Everything tastes fresh! It's honestly hard to choose a favorite because they are all so good. And you definitely need to try the basil cocktail, "Aegean Garden" - it is incredibly delicious and one of the best cocktails I've had in a long time! A wonderful place for great food, drinks, and atmosphere, I will definitely be back!

The Jesse is a charming hotel and restaurant in downtown Reno. Great food and craft drinks. The…read moreoutdoor seating is private and so comfortable. I highly recommend!

Stayed here for 4 nights. It's a nice place. Checked in at 3pm but the room was not ready. The…read moreperson at the front desk said it was because they were sold out the night before and the turn around is running a little late. It was a short wait of about 15 minutes before they were able to give us our room info. We booked a larger room with a king bed so our son could have a bit more room to roam. Room was clean, bed was comfy. AC was easy to control. It did have a microwave and mini fridge. Emphasis on the mini for the fridge. Pool was semi heated. The outside temp was in the 60s so the water felt about room temp. Whirlpool was nice and warm. The fitness center has the basic weights and cardio machines. Laundry facilities only had 1 washer and dryer. We had dinner at the bistro located in the lobby area. Basic foods of salads, sandwiches, pizza and burgers. Didn't know they had a kids menu until we had placed our order and one of the workers (the one who didn't assist us) asked the family behind us if they wanted a kids menu. The bistro is only open during certain hours (breakfast and diner mainly. Grab and go snacks and some travel items available at the "market" next to reception. However, there are food options nearby as well. Overall we enjoyed our stay.

Pro: Clean, everything worked, convenient parking, elevators were adequate, convenient to casinos,…read moreeasy access to interstate and other parts of the city. Con: No free coffee, no complimentary breakfast of any kind, the Starbucks in the lobby is inadequate, staff were uniformly robotic, unfriendly (not a big deal but weird).

Another amazing stay!…read more As always, the rooms were fresh and clean. The staff, from the front desk to housekeeping, was always on point. My past three stays have been in the Tuscany Tower, and I highly recommend it. Rooms and bathrooms are larger, the showers are amazing. I believe the rooms were recently renovated. Definitely worth the extra cost!

My husband and I met his friends here Sunday night. We will never go back. We were gambling for 2…read morehours never saw a cocktail waitress. So I went to the bar with my ticket from machines to get us 2 waters. She wanted $7.50 each bottle for an 8 ounce bottle of water! That's highway robbery. The bartender informed very rudely if I wanted a free one I needed to ask a cocktail waitress. Walked back to my husband and finally saw a waitress. When I asked her (she was literally standing right by my husband) she informed me she's not my waitress she would send her over. A half hour went by. Still no one. We said bye to his friends left there and went to Atlantis. Promptly served when we walked in and water - it was free. We won't be back, nor will we recommend the Peppermill to anyone. Poor service Rude employees Lack of supervision Bad customer relations Expensive water (more than gasoline)

Another stay another great time. We were treated so nicely by every single person we interacted…read morewith during our stay. Great restaurant and bar on the ground level. Level 2 has a rock climbing experience for those that are not afraid of heights. Have fun! Our room was large and well equipped. A fridge plus a safe are nice to have. AC kept the temperature where we like it and the curtains kept it dark late into morning. It was also quiet day and night. A giant plus for us is the dog friendly policy, awesome. We have already booked a stay for us and family during Hot August Nights to better take in the action without having to drive. You might think about that.

The staff here are exceptional--some of the friendliest I've experienced at any Hilton property…read more The rooms are very clean, and the hotel overall is quiet and comfortable. The bed was a little firmer than I prefer, but that's just a personal preference. Parking isn't too far away, though the presence of some homeless individuals nearby may make valet parking a more appealing option for some guests. The restaurant at this location also provides excellent service. I only stopped in for a drink this time, but based on the experience I'll definitely be trying the food on my next visit. Overall, this has become my favorite hotel I've found in the Reno area.

This place is so cool and not cool at the same time…read more.. Here's the bad stuff... 1. Super construction going on and the parking lots are a mess, you don't know to go right or left and I got lost finding entrances even after 3 days.really dirty too. 2. The dirt doesn't stop there. Our first room we were given was so smokey I mean burning eyes smokey. There was a box fan sitting outside the room so I think they tried to air it out but it was like someone burned a cigar in there and just closed the door. 3. After going thru a room swap we were given another room. Fine but there was a dirty rag left in the bathroom counter with hairs all over it. Not a huge deal but still, come on right? 4. The late check out. Went to the front desk night before to make sure late check out was ok since we were at an event that morning. No problem they said you got until 4 with an additional fee. Great right? Nope since our room was a room that was attached to a suite they needed us out before that. Just come on again! 5. The service is just rude everywhere. I mean everyone you encounter! The Rim restaurant guy host in a suit..., I'm convinced was high as a kite. Don't believe me, go there and talk to him, holy! The security desk, rude and unhelpful. Anyone you call on the phone from the room, rude. I'm not expecting Disney customer service, but come on man! Someone teach these guys some customer service skills. So the good.... The resort is really cool. Bowling video games, nice casino, everything to spend a fun weekend. We may even come back just to do the pool and stuff to do there. To wrap it up... Lower your expectations. Your not going to get the cleanest room. Most certainly you will be treated rudely. It's a place that could be so epic but falls short due to just taking short cuts in the customer service, organization and just plain care about your whole experience factor. P.S. you will receive at least 5 text messages telling you about how great their spa is.

Here's an update…read more Grand Sierra Resort - Frustrating Stay Despite Being a Loyal Guest / 5 I have been coming to the Grand Sierra Resort annually for years -- once for my grandson's basketball tournament at the convention center, and again each July for a golf tournament. I consider myself a loyal, returning guest, which made this past weekend's experience all the more disappointing. When I checked in, the receptionist was genuinely kind and helpful -- a real bright spot. She offered me a room upgrade for $45 more per night and assured me she could place me on the same floor as my son, just down the hallway. I was excited. However, she then said she needed her manager's approval. The manager came over, barely acknowledged me, and flatly said no -- apparently reserving those rooms for other purposes. The receptionist apologized, but the damage was done. For a guest who returns here every year, that interaction felt dismissive and discouraging. The receptionist herself was wonderful, but the manager's handling of the situation left me feeling like my loyalty meant nothing. Later that evening around 8:30 PM, we headed back up to our room on the seventh floor and discovered that only one of the three elevators was operational. What followed was a 20-minute wait just to get on an elevator, packed in with other frustrated guests -- on a Saturday night, no less. Beyond the inconvenience, I couldn't help but think about what could happen in an emergency with two elevators out of service. That is a serious safety concern that management needs to address immediately. Outside of these issues, the rest of the stay was business as usual and accommodating. But given my history with this property, I expect better -- and loyal guests deserve better. I hope the Grand Sierra takes this feedback seriously before my next visit.

I went to the J Resort to listen to some music and was pleasantly surprised. They have a great R&B…read moreband on Saturday nights in the lounge area. Spacious area for dancing and I love the seating in the bar. Nice mood lighting. Some slots and TVs for those who want to watch the game. This one's a keeper for sure!

My wife and I got a great deal on a room here for a couple nights (staycation). They're still in…read morethe midst of their transformation from the former Sands hotel, but I think enough of it was finished for us to come to an opinion. The room was decent. Despite recently going through a refurb it still felt old, tired, and already in need of a refresh. The bed was comfortable and clean, but you could clearly tell that dusting wasn't a priority for the cleaning staff. Also, the coffee maker was filthy. Furthering my refusal of using hotel-provided coffee makers. Water pressure and temperature out of the shower head was great, though. That's always a plus. The property is coming along nicely, though there's still plenty to do. I love the addition of several art pieces scattered about the lobby. The Neon Line, an urban trail of sorts, displays numerous art installations once featured at the Burning Man festival. Food options are actually quite decent, borderline good. Hanna's Table is good for quick sit down bite. For a nicer meal, you can't go wrong with signature steakhouse, J Paul's. While not the greatest steakhouse in town (that honor goes to Atlantis, in my opinion) it's still a solid option. We didn't try their buffet but I have heard a few good things. Overall, we had a good time at J Resort. They still need to finish the refresh on their pool as well as the addition of another restaurant and bar, but there isn't enough construction going on that would interfere with your stay. I'd definitely come back once they're all done.

Nice place. Friendly staff…read more NO COMPLIMENTARY BREAKFAST! Regardless of Bonvoy level. My Ambassador Elite (usually 75 to 100 nights/year at Marriott) gets me 1000 points at check-in. I was able to squeeze a $10 voucher for breakfast for my wife and I...thanks to the gracious employee. MARRIOTT...your properties continue to come up short...at least with regards to US properties. I recommend finding a Hilton to see what kind of rewards you'll get.

Great hotel and awesome service right on the beautiful River walk in downtown Reno…read more The restaurant and bar downstairs on the lobby level are also top notch.

Stayed here for the weekend and we really enjoyed our stay. Everything was clean and in order when…read morewe arrived. We stayed in the Sky Tower and had a nice view of the Sierra Nevada mountains. There were some bits of noise at times out in the hallways but nothing too distracting. My only issues with the room was the loud noise from the AC/Heater, very firm beds that weren't the most comfortable and a sink that makes a gurgling sound after you run water. But overall it's very convenient because you have full access to the Row. The Midway is still as fun as it was when I enjoyed going back in the 90s. Circus Circus has always been my favorite Hotel/Casino to navigate whenever I'm in Reno.

After our stay, my overall opinion on the casino really didn't change…read more As far as actually navigating the casino, it didn't improve from my initial experience. The elevators are still tucked away and very hidden and every single pair of escalators we found had one side broken so you had to just wander around until you found an elevator or a working escalator. There were also random 1 way escalators scattered about which was off The actual elevators in the main lobby were a nightmare. No matter if there were a lot of people or nobody, they would take forever to come down (and I believe one was broken). There was a time in particular there were 20-30 people all waiting around for the elevator. I asked an employee where the stairs were (since I was on the second floor). It took two employees to even figure out if there were stairs, and then I had to wait around for security (who never came) in order to go up them. The room, while decently clean and modern, was missing hand soap, and the AC rattled extremely loud when the compressor would turn on. I finally figured out I could jam a pillow in between the bed and AC to keep it quiet. Throughout the stay, the front desk people were very unhelpful, either not knowing anything, or just saying "yeah I can't help, go ask the bell hop". The only saving grace was the midway, which while expensive, was a nice little break for people like us with little kids.

Atlantis is usually my top choice for restaurants, rooms, and gaming. However, because of their…read moreexcellent service and popularity, it can be difficult to get last-minute reservations -- so definitely plan ahead if you have the opportunity. We ordered late-night room service and Juan was very pleasant and personable. The food was pretty good, especially for the time of morning. The newly upgraded rooms are also very nice and made the stay even better. Highly recommend staying here if you're visiting the area!

I will say that the spa and all the treatment rooms are absolutely beautiful and have a great…read moreambience. The only downfall would be just how small it was. Based of the pictures I had seen while doing my research I was shocked to see how small the steam showers, the hot tubs and shared areas were. My Bestie and I went for my birthday which was on a Thursday, while we were waiting for our massage we tried to wait in the waiting area except there was no place to sit or stand. My favorite parts were the massage and the hot tubs were beautiful, it's like you're floating in the sky surrounded by greenery with a full view of the sky through the glass top!! Also, you get a local's discount Monday - Thursday as a local for all services (I'm pretty sure all)

FOR YEARS NOW........They NEVER answer the phone. If it's a in-person availability thing....SAY SO…read more I love this place but it's aggravating that I can't plan ahead along with my airline reservation so in the meantime I'm stuck paying for another hotel when I'd rather stay at TB. I don't think it's bad management....they know what they're doing. Meh

I've been wanting to check this place out every time I came to Reno. I was intrigued that a motel…read morelike this had a cafe....it seemed like it might be a diamond in the rough......and I was right!!!! We ordered breakfast and it was wonderful and delicious! The nice lady who runs the joint was super friendly, super attentive and even brought my youngest a plate of fries just because he was craving them! And the fries are probably the best I've ever tasted hands down. I had the breakfast burrito and it was yuuuge and delicious.....the salsa was mild and didn't interfere. My other kiddo had a breakfast sammie with country potatoes, and it was spot on! The sausage patty was delish as well. I could sit in here all day, eat and people watch. One day I hope to get a room here during Street Vibrations or Hot August Nights and do just that. I plan on having lunch here el quicko so I can make it 5 stars (like I have any doubt).... BTW Door Dash and GrubHub were in and out of this place......non.fukin.stop.... FYI..... Cheers!!