I came in ready to buy a ~$30K (after taxes) car TODAY, on my credit card, on the spot. I knew…read moreexactly which car I wanted, but there were a couple of other good options too, including a Model S. They (Mario and some other guy) acted like they didn't even want to give a test drive of ANY car. Because I'd just been in an accident, I needed to make sure the suspension actually felt like a luxury car. LOOK--I've been buying cars for a looooooooong time, especially sports and LUXURY cars. This was hands-down the ABSOLUTE WORST car-buying experience I've ever had. I was looking at three cars I was ready to buy TODAY, and what these idiots didn't realize is I needed to leave with a car today. While I was waitin to testdrive the Model S, they kept asking me, "How are you going to pay for it?"--as if I'm broke--before even letting me drive the cars, AND as if I OWE them an answer... DUDE, we're not even near that part of the process yet! THIS is the WEIRDEST SHI* I've ever experienced in my entire f*ing life. At Lexus they wine and dine you, free cappuccinos, snacks pastries popcorn.. give as much time is necessary getting you comfortable in the dealership. This is why Ive spend $70,000, $45,000 on a car there. These idiots didn't get the memo!! So OF COURSE I left when they made it feel uncomfortable. I go to another car dealership which didn't have anything I was interested in. but I met this young Asian guy from Korea who was also car shopping. he was looking for a convertible Mustang or convertible bmw. elegant cars had a convertible BMW in his price range! they LITERALLY had a DOUBLE SALE OPPORTUNITY!! I came back specifically to test drive the Tesla Model S, butNOW i brought this new friend who was ready to buy rt away... and again they're asking how I'm going to buy it without first making sure I even like the car. then even though the BMW convertible is listed online for sale they told the Korean boy that the BMW wasn't working at all..! I was like wtf!? I asked about the car earlier they never told me that! #HELLASHADY That's not how you sell ANY f*ing thing. Danny brought out a paper with the Model S's price, title and taxes total of almost 30k and I'm wondering why! like I already know what the price is, the price is no problem for me, and I STILL hadn't test drove the car yet!!! so it was just the strangest interaction that just was hella awkward which challenges explanation. Their hella f*ed attitude lost an EASY $30K LAY-DOWN. All they had to do was let me test-drive the two cars I was interested in. I would have paid and left! But in this scenario I simply just left LOL #DUMB #EXTRADUMB I honestly started questioning whether they sell cars AT ALL.

I purchased a beautiful 2012 GMC Terrain with only 58,000 miles on it in December 2024. It was a…read moreno hassle very pleasant experience, and the price was very reasonable. The salesmen were friendly and helpful. Because the vehicle was older than a 2016, no bank or credit union would finance it so I did financing through the dealership. Even though I have good credit, they still gave me a 12% rate. I would have given 5 stars with a more reasonable finance rate. Overall I would recommend them, but get your own financing if you can.

Initially we had an excellent experience with David at Regency Auto Sales in Wilmington. Our…read morepurchase of my husband's car went very smoothly, and we were offered a Contract Cancellation Option Agreement, which is something we weren't aware that all dealerships are required to offer you when buying a car. If after you purchase the car and have it inspected by your personal mechanic, if there's something wrong with the car, you have 48 hours to return the car and cancel the purchase. This company has an A+ rating by the better business bureau, BUT DO YOUR HOMEWORK! Just because there is an A+ rating by BBB, doesn't mean there are complaints by customers. We did get our refund, less the CCOP fee. It is important to get that extra insurance in case there are major issues found with the vehicle. They tried to talk us into repurchasing the car when we came to pick up our refund check saying the repair issues had been addressed and fix, to which we said a resounding NO!!! On the other hand, if they were honest in the first place regarding the condition of the vehicle, their rating from me would be higher. We took the car to our mechanic to find there were many major repairs needed on this vehicle. The car was in extremely poor condition. The cost of the car was $8000, but our mechanic said that it was only worth $2000 due to all the mechanical problems.

I had such a great experience at Regency Car Dealership, especially working with Paul and the…read moreentire team. From the moment I walked in, everyone was welcoming, professional, and genuinely helpful without being pushy. Paul went above and beyond to make sure I found the perfect BMW X3. He was patient, knowledgeable, and took the time to answer all of my questions, making the whole process feel easy and stress-free. The team really made sure I was comfortable every step of the way and worked hard to get me exactly what I wanted. What stood out most was how smooth and efficient everything was. No pressure, no confusion just honest help and great service. I left feeling confident in my purchase and truly taken care of. If you're looking for a dealership that actually values their customers, I highly recommend Regency and asking for Paul. I'm so happy with my new BMW X3 And Saul & Orlando thank you for all your help as well you went above and beyond

Mogul Auto sales is the best when it comes to finding top notch vehicles. The the Car Goddess…read morereally lives up to her name she makes deals happen that are divine. She got me in the car when I really needed it. With mogul auto sales it wasn't just about my credit scores and down payment. They looked pass the regular stuff and really handled my situation with grace. I highly recommend them for your next car purchase. Tyson Baker AkA TYSON BAKER

Loved the inventory, nice vehicles and the price is right. !!!!! I will recommend everyone to buy…read morehere .

Thank you! Bought here last month for a really good deal,…read morethey reassured me they were gonna handle everything from the dmv on their end. i received the plates and mail in a timely manner. car is exactly as described with no issues! Sellers are completely honest and trustworthy! might come here again for my other daughter's car

CartagLA made the whole process so smooth and stress-free. Even though I was in San Francisco, they…read morewent out of their way to send me detailed videos, the Carfax, and clear info about the car's maintenance so I knew exactly what I was looking at. What really stood out was how quick and confident they were with every question I had -- no hesitation, just honest and straightforward answers every time. That level of communication really gave me peace of mind and made me feel like I was in good hands. They were super professional but also easy to talk to, which made the whole experience way better than I expected. I'd definitely recommend them to anyone looking for a trustworthy place to buy a car!

BS BS BS FRAUDS Saw '09 119K mls VW convertible $4,500 CarFax has 70 repair maint records TOTAL…read moreFRAUD all records show same mechanic EVERY 2-3 weeks same maintenance checked / hoodliner replaced 3 weeks after brand new car bought BS BS BS BS BS

Mike and everyone at Starz Autos are the very best. They have excellent cars, superior customer…read moreservice & great prices. Mike and staff went above and beyond to make sure I was happy and they operate on honesty and integrity. I drove 5 hours one way to purchase from Mike's dealership because they helped me through the process every step. They gave me the best deal possible on my trade in, and had everything taken care of before I drove down. The care that I purchased is everything I wanted and the quality of vehicles is second to none! They made sure I was happy with my purchase and kept in touch after the sale. If you want a quality vehicle, great prices and top dollar for your trade in, Starz Auto delivers! Thank you Mike for everything and I will be returning for my next vehicle!

I have tried numerous times to contact this dealership only to get a voicemail with no returned…read morephone calls.

If you're buying online BEWARE- Their website incorrectly lists features the car is supposed to…read morehave. Don't waste your time by driving out there unless you get video proof that the car actually has the options the website states. Besides wasting my time, I actually really liked the people I talked to.

We recently purchased a 2017 Audi from Hawthorne Motor Express and had a great experience from…read morestart to finish. The customer service was excellent, and everyone was friendly, professional, and easy to work with. As a family-run business, they made us feel comfortable throughout the entire process and never pressured us into making a decision. They took the time to work with our financial needs and helped make the purchase fit our budget. What really stood out was their commitment to customer satisfaction. They repaired a tire that needed attention and even ordered a replacement tow cover for the front bumper after the sale. It's clear they care about their customers and stand behind the vehicles they sell. If you're looking for an honest dealership with great service and a no-pressure atmosphere, I highly recommend Hawthorne Motor Express.

This place was soo amazing! Thank you Sarah for all of your help and being able to make this…read morepurchase soo easy! Everyone here was nice and welcoming. They even gave us snacks! I will definitely come back for my next purchase :)

Let me start by saying how relieved I am that I found this dealership! It is so hard to find a…read moredealership that is honest and transparent and that is exactly what I found at Hawthorne motors pre-owned, please be careful not to confuse them with the dealership next door to them (hawthorne motors express). Mike, Karina and Shaun were very professional and knowledgeable-- you can tell they take pride in their dealership. Shaun helped my sister and I with the financing and Kari was very helpful in answering all of our questions and concerns. I HIGHLY RECOMMEND THIS LOCATION. Quality cars and quality service! Thank you for all your help. No hassle, smooth purchase. *I am a photographer and just had to capture this moment for my sister!

My son purchased a car today, and I must say that it was one of the best experiences I've had in…read moreterms of purchasing a car. Mike was very professional and easy to talk to. He was very knowledgeable and explained everything to us and was NOT like your typical used car salesman. His brother Shaun was great too. We were made to feel comfortable and offered beverages as well. My son was pleased with his choice of car, and I was very pleased with the over all experience. If I ever want to purchase another used vehicle, I will certainly buy from Hawthorne Motors Pre-Owned cars. Thanks again Mike and Shaun