Unfortunately, I did not have a great experience. Last Friday I visited based on a friend's recommendation, but was disappointed with the service. During my pedicure, the technician was extremely rough, and when I said, "Ouch, that hurts," she gave me a dirty look and continued. The interaction was uncomfortable and unprofessional. I'm generally not hard to please, but three days later, I have a red and inflamed ingrown toenail, which is upsetting. Won't be returning. read more

Super sweet ladies and good service for New York! Recommend for fast and efficient nails done clean and super good!!! Love love loveeeeewwe read more

Elegant Nails and Spa - Very good and fast! Love the gel x and french tip!! - Nail Salons Near Me - New York, New York

Found this place for a pedi because I needed somewhere in the village, found pretty good reviews here, and only go to places that post their prices. Bonus, they let me make my reservation through an online booking page. Pedi was basic, efficient, and no frills. I didn't ask for frills, so this was fine. Salon wasn't too busy, so I was able to relax and zone out a little. Pedi itself took only 30 minutes (and then I spent 15 minutes drying), so it certainly could have been rushed but honestly it looks very good and I've had longer pedis elsewhere that look like crap elsewhere, so I'm not going to punish them for efficiency. Will likely return because the online booking clinches the deal. read more

I enjoyed my gel manicure at Elegant Nails and Spa. It was quick and to-the-point, and reasonably priced. The quality of the manicure is most important to me, and they did a great job. I will be back read more

Elegant Nails and Spa - Gel Nails - Nail Salons Near Me - New York, New York

I am so disappointed with my powder manicure. I got it done two weeks ago and already one of the nails has fully peeled off. When I first got them done, she rushed through it and it was so sloppy I left with powder on the UNDER SIDE OF MY NAILS. The powder was also insanely thick. Then within two days there were already chips and the powder was peeling away from my nails. I went back to have them fix it and all they did was file my nail down and confirmed they would not pop off. I will not be coming back and do not recommend anyone try this place out. Also it was dirty inside. read more

Elegant Nails and Spa - Nail Salons Near Me - New York, New York

I heard about this place through TikTok, the prices are fair and you can tell the ladies there are working hard to get all their customers the best service. I booked my appointment for acrylic over the phone and when I got there, Michelle offered me GelX. I've never done this but she said it's new and they don't lift. WELL WORTH THE MONEY and I'm happy with my choice! they have not lifted at all and have lasted vacation at the beach salt water and pool water! I will be coming back soon UPDATE!!! Just wanted to show you my nails after filling in same tech Michele, she is so lovely and delivers! read more

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Literally worst experience of my entire life do not go here. Not only did I have to wait 20 minutes just to be seated even though I called and they said I could come in immediately, but I've never had such a horrible mani pedi in my entire life. I asked for square, got some jagged round shape, completely uneven, horrible paint job, I thought these were professionals? A 2 year old could do better. My manicure had me literally holding back tears and she scraped my fingers the entire time, she thinned out my nails so much I have such healthy nice nails and she made them brittle and in so much pain. My cuticles and surrounding areas of my nails were bright red from how harsh she was being, I genuinely thought they were going to start gushing blood at any moment. Once again, asked for square, got some uneven horrible looking rounded nubs. Then she added some "gel hardener" which she said was $10 extra AFTER she already applied, and never even asked if I wanted it?? Why r u applying a $10 extra without even asking if I wanted it. Then, after the most painful nail experience I ever had in my entire life (I'm not even joking I was holding back tears the entire time, not only because my nails looked awful and in my 10 years of getting nails done every 2.5 weeks, I've never had worse looking nails) but also just SO PAINFUL, I was NICE ENOUGH to tip 10%. I'm sorry but for horrible looking nails and the most painful experience ever, 10% is generous. $10 tip on a $100 bill. I sign the receipt, write the 10% tip, and this lady has the audacity to give me the rudest look I've ever been given and in front of EVERYONE in the loudest voice, says "Only $10 dollars?" With the nastiest looking. I literally couldn't even say anything I was on shock and about to burst into tears as I was already holding back in tears from the experience. DO NOT COME HERE. read more

Been here before but this was an incredibly disappointing experience. I scheduled an appointment online for 7:15p for gel extensions. When I arrived they weren't aware of the appointment. When I showed them my confirmation email they said I need to call if I want gel extensions because they don't check online bookings. I didn't know this rule but why offer the service online in the first place. It's misleading to the customer. They said there would be a brief wait and started to soak off my other set. I ended up sitting there for almost 2 hours! They should've just offered I come back another day. My time was wasted as I sat there soaking my nails which were already cut and filed. The service itself was rushed because it was past closing by the time she got to me. I've been growing my natural nails the past 4 months. But they were cut extremely short and filed thin :( My natural nails were longer than the extensions I left with. I also got cut pretty bad on my pinky. And some of the brush hairs are stuck to my nails. If you have to call to get a specific service then don't offer it on the website to be booked! The prices are also higher in person than online. I'm not happy with how my nails came out. read more

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Well where to start. In all fairness this review is made after giving the place a second chance. The first time around was just as bad as the second. The nail techs here are not experienced. They all rush through the service and offer a very poor work product. To begin, the prices seem fair (AT FIRST) however they seem to add little adjustments throughout the service to up those prices. $6 for a cracked nail? another $7 for a soak off (even though the soak off is supposed to be included in the gel mani service)? You end up paying as much as you would at another nail salon in the city but at-least there you'll walk out satisfied. I told my nail tech that multiple of my nails had bubbles in them and some were so uneven that it was immediately noticeable and she literally did nothing about it. I knew it was going to be bad when she didn't even buff my nails or cut my cuticles. Tell me how a gel mani took 20 mins when typically it takes at-least 40-45mins for a complete service. All in all, after giving this place a second run around, I will not be coming back. The price gouging along with the horrible service just doesn't justify spending your coin here. read more

Elegant Nails and Spa - uneven not buffed - Nail Salons Near Me - New York, New York

Made an appointment with 2 other friends for gel soak off and gel French manicures. I was surprised that they don't charge for the gel soak off! Everything came out to $54 pre-tip (you don't have to pay tax if you pay in cash which I did). I absolutely adore my nails. Sunny was my nail technician and she was fast but so attentive. I gave her a photo for reference (pro tip: update your screen to shut off after five minutes so the photo will stay on the screen for longer). She matched it exactly and made my nails look so nice and long! Would totally recommend her. read more

Elegant Nails and Spa - French gel manicure - Nail Salons Near Me - New York, New York

Had such a good experience. They took me in as soon as i walked in (i didn't have an appointment). Michelle took care of me and did EXACTLY what i asked for. Everyone was really nice. I will definitely be coming back. read more

Elegant Nails and Spa - Nails - Nail Salons Near Me - New York, New York

Certain clientele is treated more kindly and attentively. Very rushed experiences and poor customer service. Been there over 4 times have never been offered a punch card. The management is poor and talks back to employees who were telling them a Black customer was to be serviced first since she got there first however a white woman who came after with no appointment was serviced first. Skip it go somewhere else read more

Found this place on TikTok...I am in the area often and had never noticed it! I was due for a manicure and decided to try it today. Walked in and was immediately taken. Asked for a gel manicure. They did a phenomenal job. They took their time...were patient when I changed my mind regarding color and the place was clean. I will definitely return. My technician was Anne but I could clearly see all of the staff was equally talented and courteous to their clients. TikTok did good!!!! read more

Elegant Nails and Spa - Simple Gel Manicure. $38 for manicure if you pay cash and $10 for gel hardener. - Nail Salons Near Me - New York, New York

My friend & I made an appointment that they were unaware of when we arrived. Nobody speaks 1 word of English so they asked me 10 times if I had gel (which I obviously did- anyone could see the gel). They soaked my nails with foil for 30 mins (while I got a pedicure) and then proceeded to pry the gel off with a DIRTY METROCARD. That's correct- a METROCARD that was used on the girl next to me 5 minutes before. She broke every single one of my nails that I've been growing for years and then tried to get me to pay for an acrylic tips removal. THEY WERE MY REAL NAILS SHE REMOVED! Don't bother calling to make an appointment because they don't write them down and don't bother going because you'll leave with no nails and a bad infection. read more

What they lack in new technology and updated interior, they make up for it in friendliness. Leo did a beautiful gel mani. I asked for bubble bath and he recommended another color: Let's Be Friends by Hello Kitty which is MY favorite nail color since like 2012. Thank you Leo! read more

Elegant Nails and Spa - Leo with a beautiful gel - Nail Salons Near Me - New York, New York

I made an appointment with them online for a gel color french manicure. I got there and had to wait for someone to free up for about 20 minutes. I feel like that's ok since a lot of salons have walk-ins and get busy. The lady started with filing my nails to give them shape. She did a great job at that because I really liked the shape of my nails but that's about all I liked. The process was painful and she used three different types of files. She didn't dip my hands in hot water or apply cuticle softener or clean my cuticles. She just sprayed some water to clear off the filing. Then she began the process of applying the color. I was confused because generally I get a soak and my cuticles cleaned. She said I didn't need them. She applied the top coat and I noticed she didn't have the UV lamps setup. I told her I wanted gel and she said this is the gel top coat and proceed to bring out the lamps. I thought she was planning on getting them out. Not a problem. She picked the pink for the nails and then applied the white. They looked amazing. However, I felt the work she did on me wasn't worth $58 and it was a painful experience. Two days later they began to peel off. I was surprised because almost all the time gel has stayed on my nails for at least 1.5 weeks. By the end of the day three of my nails had peeled and I noticed how thin the paint was. This was no way a gel manicure because gel coats are so think when they start peeling. It was a regular one or she did a completely bad job. To pay twice the prices and have it peeling off on day 2 is the worst manicure I've had. This feels like regular polish and not gel at all. I have posted pictures of day 5. This looks like something that should be 2 weeks not 5 days. I would not recommend this place and not come back. read more

Elegant Nails and Spa - Nail Salons Near Me - New York, New York

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I had gotten my nails done outside the city and they looked god awful so I was trying to find a place that knew how to shape and apply gel without it looking bulky. I am pleased to say that this place was amazing and the nail techs knew what they were doing. I walked in and showed them my nails and we all laughed about it and the nail tech took me only 10 minutes later. She only took 30 minutes to fix them and they look amazing!! I'm in love and will definitely be coming back! (Also got a free critical oil ) read more

Elegant Nails and Spa - Nail Salons Near Me - New York, New York

Love this place! It's reasonably priced for the location, and all of the nail techs are attentive and capable. My favorite techs I've seen are Leo and Lisa (I was shocked when Lisa told me she just started, she did such a great job on my nails). it's not the fanciest place ever but gets the job done and is very consistent! Will keep coming back over and over again. read more

I walk-in today to get my nails done and they told me to wait 30 min which I though it was ok since I didn't have an appointment; however after almost 40 min another client came (also without appointment) and he was taken care of immediately. Either way I decided to stay because the prices seemed fair and also because since I requested poly gel I assumed only one technician may know how to work with it. When I was finally seated on the technician spot she seemed to be in a rush; there was not such thing as nail prep, she took the nail drill and buff the surface of the nail, push and cut the cuticles dry and rapidly apply the product to glue the tips and started the poly gel. After she finished "sculpting" the nails and filed them to shape I told her that the thumb one was not in shape and she did it again while saying it was the way I was looking at it; before placing the color on the nails I told her the edges where not filed completely as they have some excess product, she responded that it was "the funny thing with this nails" and filed them again but still the nails it wasn't in spot. From afar they look "ok", but if you pay attention to them they look bulky and uneven. I can't not talk about a regular mani or pedi, but if you are looking to get some artificial nails this might not be the place read more

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Leo does such an amazing job!!! He is so talented and really cares about the work he does

Bummer the nail tech didn't do any cuticle work and the overall thickness of the gel X was terrible so it grew out ugly within 5 days. After 7 days 2 nails broke off. Pretty upset since I paid 80 and 20 in tip. Wanting to call to get repaired but don't think it's worth the money for the risk of them being bad again. read more

Waited an hour after making an appointment for gel x nails with a design which seems to be a common experience here. It was later revealed to me (after I was first ignored by the techs when I started asking questions) they allowed someone to cut in front of me because they were getting married, and just expected me to wait an hour for that without communicating to me what was happening. When you walk in, it's a problem, when you make an appointment it's a problem. At first they tried to blame me for their clear mistake and later apologized once I decided I would leave without the $100+ dollar mani and were desperate for me to get it an hour later (so they do understand how much it is). I didn't get the mani and anyone who is that disrespectful of someone's time doesn't deserve the money they're asking for. read more

Avoid at all costs. I booked a powder manicure and a regular pedicure. During the pedicure, the woman doing my nails had me soak off the powder manicure I had received at a different salon. The polish remover was so strong that it broke almost all of my long, natural nails. She also gave and charged me for a 10 minute leg massage that I never agreed to. I decided to skip the powder manicure and get a regular one since the pedicure was so bad. The manicure was done terribly. All of my nails are different lengths and shapes. The polish application was done unevenly and is extremely sloppy. I have been to many salons in NYC and I think this may have been my worst experience yet. The entire experience cost me $76 before tip. Definitely will not be returning. read more

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I came here from TikTok- It wasn't the best but it wasn't the worst. I asked for pink and white ombré (additional $20) and it did not turn out right so they game me ($5 off). Not all of my nails are the same shape/length. Probably fine for a simple manicure! read more

Elegant Nails and Spa - Example of what I got. - Nail Salons Near Me - New York, New York

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I remembered why I stopped going - not very clean, long waits even with appointment. Rushed and sloppy work. Friendly staff, but seem to be understaffed for the volume of clientele. Next day update - My nails are so bad I have to go to a different location to get them fixed. My nails are embarrassing. read more

I made an appointment for 5:30 and show up there with two people in front of me and they have the audacity to tell me it's going to be 7pm now.... What a joke. What's the point of appointments if they're not followed. Terrible customer service read more

waited over an hour for service with appointment ignored by employees tried to upcharge me read more

Happy with my nails. Michelle did a great job. Although I had to wait approx 25/30 mins having had an appointment booked , I understood it was labor weekend and they were busy. I have been getting lots of compliments on my nails. Will be back read more

Had an appointment and they made me wait over an hour to be seen. No one even apologized for the wait. I asked for water and they did not give it to me. Terrible customer service read more

Everytime i come here i always book an appointment and end up waiting over an hour to get my nails done. michelle does a nice job with gel x however always cuts me and is in an insane rush because they are so backed up. it is completely disrespectful and unprofessional to take walk ins which impede on your appointment time; choose one or the other. and then my appointment is rushed and sloppy! i respect their time by making an appointment but your time will not be respected at all. many customers are taken before me when i have an appointment. this business is very unprofessional with time and are always rushing to try and catch up which will never happen. don't even bother making an appointment at this place because you'll be treated like a walk in. fine to get nails done (if you have hours to spare) but i recommend looking elsewhere if you aren't as patient. read more

The WORST manicure I have ever gotten in the city. The woman was very rude and changed the price multiple times. She started doing my nails in a pedicure chair and got annoyed when I took too long to pick out a color. When I asked her to clean up my nails she told me she couldn't and it was my nails that are too short. DO NOT RECOMMEND read more

My favorite nail salon! I've been coming here for a few months and haven't been disappointed. Michelle always does my shape, length & design perfectly. This was my birthday set I got done about a month ago & all of the gems are still in place, as well as the polish. I've also gotten a few pedicures and have no complaints. Highly recommend! read more

Elegant Nails and Spa - Nail Salons Near Me - New York, New York

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Literally AVOID AVOID AVOID! I came here for A mani pedi- after my pedi, they left me sitting for about 30 minutes, after which I asked them how long I'd need to wait and they said another 30 minutes. The manicures are average at best and the customer service is the worst I've ever seen/ you are better served going anywhere else! Several nail salons right around the corner with better prices and much better service . Worst nails in my 5 years in New York City- also seemed very racist! read more

Elegant Nails and Spa - Nail Salons Near Me - New York, New York

It wasn't too busy when I went on a Sunday. I made an appointment ahead of time and got seated right away. Would recommend if you're looking to get your nails done near NYU, much better prices than in Midtown read more

Elegant Nails and Spa - Funny bunny nails - Nail Salons Near Me - New York, New York

Michelle did such a great job on my nails! I brought in a few photos and she did exactly what I wanted! Great price too! :) read more

Elegant Nails and Spa - Gel tips with spring flowers! - Nail Salons Near Me - New York, New York

Two separate times I have come in at my scheduled appointment time and they forgot to write my appointment in the book. Today, they didn't even offer me a solution or a later time, just let me sit there for awhile and then told me they didn't have time. I am now rushing all over the city trying to find somewhere that can do my gel extensions before an event. So disrespectful of my time and resources. Won't be going back. Update: The excuse below is nonsensical. They told me on the phone I could come in at 12:45 so I did. Once I got there they said they never had an appointment for me, until I told them I had called earlier to reschedule from my original time of 10:30, and they admitted they forgot to write the new time in the book so they didn't have time. This also happened on another occasion. Just to clarify! read more

Love coming for gel and SNS. Only place in the city I'll try SNS bc it's not too thick. If I mess up a nail, I just come in and they fix it, no problem! Clean, professional and free candy ! I asked for matte and ombré and they turned out perfect read more

Elegant Nails and Spa - Nail Salons Near Me - New York, New York

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Really a shame because I used to go to this place all the time but I will never be back. This was the most rushed manicure of my life. I went in for a hard gel fill and she did not even touch my cuticles. When I left my hands were still covered in polish. She also cut my skin while filing. Had to ask for an extra coat of polish to hide the very obvious line seen from the fill. Very obvious hair left on my nail that I didn't notice until after. I was charged $60 for a fill, an extra $20 for the French gel on top, and another $20 for a "design". While this is very expensive, I would be happy to pay it if the service was at least good. Used to recommend this place but will definitely not going forward. read more

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Came in at 7:30, they close at 9pm. Wanted a full set, told me I needed an appointment for that. I asked what could I get done, they said gel or polish. Will not be back. read more

Michelle is such an expert in her craft-I won't get my acrylic anywhere else! All the staff is nice and professional as well. I would highly recommend this place if you're in Manhattan! read more

Elegant Nails and Spa - Nail Salons Near Me - New York, New York

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