Best experience ever. We had our home floor retiled including a stepdown which required the tile…read moreto be hand rounded. The results were perfect. But beyond the great craftsmanship every worker was on time, stayed late, was courteous, and cleaned up after themselves. They also replaced our toilets and when rotten wood was found underneath one they literally had a worker at my house at 8am the next day who worked all day to fix the entire rotten area and retile. They are now my go to company. Highly recommend.

Updated to show better photos after we remodeled. Looks even more beautiful, the details and…read morecraftsmanship are excellent!

From the time I requested a quote until the day my kitchen was finished Scott's communication was…read moreexcellent! I got several quotes, but I decided to give Scott my project as he was professional, affordable and helped me develop my ideas in to my stunning kitchen. I would absolutely use him again for any tile work.

All hail to the King of Tile in North County San Diego, Scott Hinrichs!…read more Scott is the role model for those who love to do business with family based, owner-operators instilling a more personal touch and experience to any tile project, large or small. In our case, he transformed the 1,000 square feet of drab-looking stamped concrete of our backyard patio, which has a panoply of views out past the preserve to San Elijo Hills, into an oasis of terracotta tile meticulously outlined with an intricate contrasting border of sparkling polished porcelain. He is from the "old school" of good old-fashioned hard work, where accountability, integrity, timeliness, dependability and technical proficiency all color the very rigors of his task to provide superior and friendly customer service. Scott is surely a perfectionist who views his work much like an artist with a canvas at his feet, ready to mold and shape into the vision of his customers' dreams. He greatly respects your property and treats it as his own. He isn't going to short-shrift you with workmanship that is either hurried or anything other than professional. Scott is quite ably assisted by his son, Zach, whose strong physicality is more akin to an NFL offensive lineman than anything else, and whose pleasant affability and demeanor for a younger man is exemplary in these days of wayward young souls! Scott also believes in starting a job and staying with it everyday until it is completed to his high standards. One of the most impressive qualities that we experienced was the level of his clean-up and presentation of the final product.......he believes in leaving the project site in "spic and span" condition, better than how he found it, but with the addition of the beautiful jewel he will leave you to last for years and years into the future. Too, in comparing 7 different quotes for our project, Scott was quite fair and reasonable, particularly when you account for his long experience in the North County and command of the art of tile setting. There is a reason that Scott Hinrichs has all 5-Star ratings on Yelp!...... and that is because he has EARNED them. My wife and I enjoyed working with Scott and Zach (Rulie, too!) and we give them our highest recommendation. One look at the gorgeous panoramic photograph we have attached below, taken by my wife, will surely convince you! Make sure to CLICK ON IT to fully open it to its full glory!

The name says it all... Jason was great thru the entire process. Quick follow-up and follow thru!…read moreThe team did an amazing job with an attention to detail. We had over 3,800 sq ft of flooring completed in Palm Desert. I would highly recommend them and would definitely use again! Best, Todd

We had approximately 1,100 square feet of TecSun laminate flooring installed to replace our dated…read morecarpet. The new flooring looks beautiful. Carpet removal and installation were accomplished in under a week. We appreciated Manny, Carlito, and Enrique's attention to detail and response to our requests during the installation. They are real professionals who worked quickly, efficiently, and were considerate of our need to live in the house during the project. They used great care in moving furniture around, and cleaning up each evening. Also a shoutout to Brock for his expert patient assistance in the showroom, helping us to decide the best product for our home and our needs. The estimator Tony, was great to work with as well, accommodating our schedule and getting back to us with fair pricing and flexible scheduling. I'd highly recommend Friendly Flooring. Quality products installed by real professionals.

This was my first time in a tile store. The front desk designers were so helpful, gave us a tour &…read moresuggestions to the style of tiles we are using for our outdoor spa. We left with samples & then immediately Put in an order, as soon as we finalized our aesthetic. Our outdoor spa is starting to come together & the tiles add such beautiful charm!

WORST SRORE EVER STAY AWAY…read more If I could give it negative stars I would They delivered my order 4 days later And when I picked up it was not the right order ..

To sum up why I rated John and Jacob as outstanding is: 1…read more Response time in responding to my request for bid and presenting me with a thorough line per line estimate with no padding or unnecessary costs associated with their labor. I had another company bid which was so obvious they were trying to inflate their costs, that even being an novice it was evident. John did my entire kitchen for what the other bidder only would being doing half my kitchen at double the price. 2. All the positive reviews John had plus the years he had in business was a big factor. They lived up to their positive reviews and then some. 3. It is quite obvious from the start that John and Jacob know their stuff. I started out with questions that were easily answered and solved. 4. Johns relationship to the tile provider is outstanding which makes it smooth and streamline making sure you have the right product and amount for the job. 5. Jacob did the install: he showed up everyday on time, protected my floors and surrounding areas, cleaned up before he left each day. Job only took 3 days to complete. 6. Jacob's installation of glass tiles around my curved glass vent cover was amazing. I kept wondering how he would do it and if he could. I was blown away see his finished work. 7. Both Jacob and John are professionals in every way which gave me great comfort to relax while they were in my home and doing business with.

All I'll say is his Dad died at-least 3 times over 6 months, could not keep track of his own BS. He…read moremade sure to mess everything up on all his jobs bathrooms, doors, living rooms in my home so much that it cost me double to repair when I finally did get competent people in. Massive amounts of lies and ethics issues Run!

Do not look any further! This team is amazing and Cesar is a top notch professional with expertise…read morethat far exceeded my expectations. He has an eye for detail that you will come to rely upon! He performs as a contractor with cabinet, carpentry and plumbing contacts that work in coordination with he and his outstanding team. From the first meeting, through fabrication and placement Cesar is in continual contact to ensure satisfaction. They installed my quartzite, sink and faucets in my kitchen with the utmost care and precision and the outcome was STUNNING. Do not hesitate to call Cesar, within the first 5 minutes you will see that he is not only a seasoned professional but his personality will put you at ease. Please consider this team for your next project, you will thank me!!

I have a great new vanity counter top, thanks to Cesar! Just a small project, but he did a great…read morejob. He provided a prompt, fair quote, showed me a nice selection of materials to choose from, then patiently waited while I had a vanity built and installed. The he took the measurements, fabricated the top, added my sink, and installed ithe top promptly. Wonderful work, highly recommended! Cesar and CMG were recommended to me by House of Granite in Oceanside - many thanks to them.

Oscar was very easy to work with. We had a bathroom renovation that was taking too long and we…read moreneeded done before the holidays. He completed the tile installation for the shower and floor, which was key for us keeping our schedule. From the beginning getting the initial estimate for our project to finish, he was friendly, professional and completed the work within original estimated time frame.

Oscar and his company definitely deserve their 5-star rating. They accomplished the job with no…read morefuss when another tile person said it couldn't be done. He's a perfectionist who makes it look easy. We are very happy with the work and Oscar is also a professional with a positive attitude who was a pleasure to work with. Highly recommended.

I stopped by the store (at 4:20 on a Saturday) while shopping for flooring for our new home. The…read moredoor was open so I assumed they're open and started looking around. A few minutes later an employee's head peeks out from behind the desk, and she barks at me telling me they're closed, acting as if I'm trespassing. I asked to take a quick peek to get a sense of their selection. And she rudely told me to leave. This is no way to treat a customer, close your door and update your signage if you don't want anyone coming in.

Horrible customer service. We were there for 3 minutes and I have never been so offended by a…read moresalesperson in my life.

Can't say enough about this company! From our first visit, the stone selection, the fabrication…read moreand the installation everything went smoothly and perfectly. Our project was small, just a 2'x4' stone countertop but we were treated like ours job was their top priority. To top it off they are family owned and very friendly!

Blackstone customer service is good. We purchased Cambria quartz and installation from them. We…read morehad Cambria in our previous house and never had a chip or crack. . The Cambria has a hair line crack where the radius is. Cambria came out and filled it and both said that happens sometimes. We have also had a few other Cambria chips. Not sure who is responsible has Cambria quality changed or things happen.... We treat our counter with all the care Cambria says to do . Cambria does fix the chips etc so that is good but not expected IMO for such a recent install.

We hired this company to install large-format porcelain tile for our floors and change a plastic…read moreliner tub/shower to a full shower, and the results are absolutely stunning. Large-format tile requires exceptional skill and precision, and the installation team exceeded every expectation. The finished project looks flawless, with perfectly aligned tiles, minimal lippage, clean grout lines, and incredible attention to detail throughout. The quality of both the materials and workmanship was top-notch. Every aspect of the installation reflected pride in craftsmanship and a commitment to excellence. The team took the time to properly prepare the surfaces, carefully plan the layout, and ensure that every cut and transition looked seamless and professional. I have a pretty good knowledge of DIY projects. I have installed tile and I have hired contractors to install tile before. The building is fairly old and I know the floors were not level. I am shocked that given the space they were tasked to work with, how they were able to achieve a final product with 1/16" grout lines and perfectly even tiles. I observed they used multiple very long levels and a tile leveling system (not just eye-balling it) and they take the time to make sure it is perfect. Communication was excellent from day one. They were responsive, transparent, and kept us informed throughout the entire process. Scheduling was handled efficiently, and the crew arrived on time every day, ready to work. The project was completed exactly as promised, with no surprises and no delays. I was not able to be there for the installation but you can 100% trust this company to do the job right, even if you can't be there. He sent me pictures of each step of the way so I could feel confident that they were doing what they were supposed to be doing (as I had not worked with them before). I saw each step each evening to see in person the quality of their work and it is exceptional. What impressed us most was their attention to detail and dedication to getting everything right. They treated our home with respect, maintained a clean work area, and took the extra steps necessary to ensure a perfect result. It is rare to find a company that combines technical expertise, outstanding customer service, and such a high level of professionalism. Mr. Lopez made some excellent recommendations relating to design (functional-using a decoupling membrane since it is a 2nd story condo as well as a esthetic recommendations). Many contractors are unable to blend design with esthetics, but Mr. Lopez excells at this. He was able to offer better options when my plan had items that could be done better. He even came back to the site on Saturday after the job was complete to help me put the stackable washer/ dryer back (not part of his job, but he went above and beyond simply to help me). The finished porcelain tile installation has completely transformed our space and far exceeded our expectations. We would not hesitate to recommend this company to anyone looking for superior quality, expert installation, reliable communication, and an exceptional customer experience. Five stars in every category!

I reached out to Lopez Flooring & Tilework because I wanted to do wood, Vinyl or Laminate flooring…read moreto replace my old carpets in my multi-story condo in Downtown San Diego. My HOA was very strict on any type of flooring a homeowner was thinking of doing due to the sound-proofing required that would minimize noise to the lower units. Lopez Flooring & Titeworks studied the requirements of my HOA and was able to locate the rubberized SPECIFIC brand of underlay that would eliminate any walking-noise for the unit below mine. The owner personally visited my unit, gave me options and samples of different flooring that I might like (that was warranted with the specific underlay brand). The cost was very reasonable and fit my budget. Lopez Flooring & Tileworks helped me fill out all paperwork for the HOA architectural committee which included insurance, scope of work, timeframe and disposal plans of my existing flooring. Once I decided on the style that I liked (and the HOA approved my application), Lopez Flooring & Tileworks crew started demo immediately. They worked tirelessly and cleanly to give me the flooring of my dreams. Everything was done PERFECTLY! I was never a person who took my shoes off before I entered my condo, but I do now, because Lopez Flooring made me so proud of my condo that I live in. Thanks so much. I will recommend them to everyone that wants to do flooring, in addition to the other units in my building! Thank You! GK Downtown San Diego