We had an emergency when our water main broke. This company immediately came over to the property, and rapidly replaced our water main. They were professional, and took measures to protect our floors and nearby landscaping while repairing the water main break. After the repair, they cleaned the property up. I was pretty satisfied with their expert service. read more

Top notch service! I called the team at their office at 9 in the morning on a Saturday. They came ready to go by 3 in the afternoon. The job wasn't easy...a double leak in the ceiling that took less than 30 minutes to find. The damaged pipes were obstructed by panels and wires making the job a difficult task. They stuck to the quote even after finding a second leak. Our plumber Mike was mindful of COVID and wore a mask throughout the job. In just a few hours we had running water again, and the damage to our dry walls were minimized due mostly to the expeditious effort! These guys are my new go to plumbers, especially on a weekend!! Get Outlook for Android read more

If I could I would give a -5 stars here. Arrow Pipeline was contract to replace my hot water tank in my house through our property management company. Upon receiving the call they came to my house using the key provided to them, they arrived around 10am to begin the assessment and replacement. At 330pm I was called to inform me that they received the go ahead to replace the hot water tank and will be back the next day to do the work. I asked the supervisor to please have his guy empty the overflow bucket so it would not continue to spill on my garage floor. Not only did they not empty the overflow 5gallon bucket they left the door to my house open to the garage which made the air conditioning kick on and run the entire day. (Awesome) The next when work was scheduled, the came in replaced the hot water tank. They did a nice job on the repair. Here's is where my continuous frustrations as set in. They pretty much left my garage like a construction zone, with dry wall plaster all over the floor, the original bucket that I was using for overflow was now full of MY PAPER TOWELS and waste water from the attempted clean up. Oh l, and they used my bathroom while they were there and left the light on all day. When I called to complain was told that they would come a clean it up. It has been a week and no one has gotten back to me, I have reached out via email requesting a time frame of when they would be by so I can babysit the clean up. Oh, and the bucket that was left. There is now mold and a smell that made dry heave this morning while I had to dump it out and throw it away. I hope you read this and light a fire to get to my house and clean it up read more

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Arrow pipeline went above and beyond! The team was great. It started with Renee that came out same day to quote us for a sewer lateral replacement. He quickly took a look and gave me a price within minutes. He was very good with communication and follow through. The crew was able to come out within days! Speaking of crews Roberto, Sixto ,Saúl and Oscar were awesome. They went above and beyond. They worked quickly and very organized. They left the site better then they found it. You could tell they took pride in there work. They kept me informed and in the loop with steps I needed to work with inspectors on. I will be using Arrow for any future plumbing needs. And would highly recommend getting a bid through them for your next project. -West Coast Marine Service read more

Arrow Pipeline Repair - an arrow pipe in a trench - Plumbing Near Me - Vista, California

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Everyone makes mistakes. Two weekends ago, someone was supposed to call me to schedule a repair. For whatever reason, they didn't. I think we just fell between the cracks, but it was the weekend anyway. When management found out Sunday (still the weekend!), they jumped into action. My issue wasn't an emergency at all, but they got me taken care of, while going above and beyond! I was shocked how they were able to step up, take care of the issue, and take care of me quickly and professionally. They continue to surprise me with the level of professionalism all their people seem to have. I don't know if they are well trained or if they just have good hiring practices? That doesn't really matter to me because they continue to take good care of us. I will continue to use and refer these folks. read more

I called Arrow for help with my broken water lateral. Mike came out two separate times today to help us on last-minute notice. I was really impressed that he didn't try to sell more than we needed and he was very honest with us and provided some great advice. I will definitely come back to arrow for all of my plumbing needs. Also, when I called for the first time last night at about 6:30 p.m., Ruby answered the phone and was extremely friendly and set up an appointment for the next morning. This is a great local company with some really fine people. I encourage you to call them for help with your plumbing needs. read more

Field Specialist Brandon Wheeler was instrumental in helping us to identify the issues with our broken sewer lateral, stepping us through the options, and working with the local wastewater District (Leucadia Wastewater District) to help get us completely repaired and back in service. Thanks Brandon! read more

I had a sump pump discharge line that was leaking due to interference from a tree root. I called Arrow Pipeline and they came out promptly, quoted the work clearly, and then immediately fixed the problem. Ed was a great salesman who communicated well and followed up with recommendations to keep the problem from recurring. read more

Ryan was very knowledgeable and identified the source of a leak in our home. This saved us a ton of money as our water bill jumped significantly, causing us to call Ryan. He responded the next morning and did a great job identifying the problem. read more

We had an appointment today with Brandon Wheeler for a pre purchase inspection in vista. He was on time and super professional and personable. He went above and beyond to take all of us around the property and explain where he lines were and how the drainage worked on the property. My buyers felt confident in his work and gained some very valuable knowledge about their soon to be home. Thank you Brandon for going the extra mile for my clients! I will definitely be referring everyone I know that needs your services to you. read more

Our home was built in the 50's with cast iron sewer lines. We've been dealing with constant plumbing backups and slow drains and decided to have the sewer lines lined and repaired before the condition deteriorated any further and more costly repairs would be required (e.g - tearing up the entire house to replace). We called several companies for bids and Brandon was by far the most thorough when assessing the existing condition and providing the proposal/scope of work. Glad we decided to go with Arrow Pipeline. This was a 5 day job, the crew worked really hard and left the house very clean each day. Brandon was in constant communication providing updates and very responsive to any questions. Very glad that we chose Arrow Pipeline and now we can rest easy knowing our pipes are good for years to come. read more

I called multiple plumber to come and give me a bid for a leak in the floor (slab leak) they came and gave me a quote, they recommend a re-pipe for the line that was leaking, Kevin (the plumber that come to my house) did not try up selling, he was very professional, the work was very clean and they cleaned up after the job was done really well...and they were the cheapest by far from the others 4 quotes I received. Best for plumbing and drain cleanings. Thank you read more

Great job Eddie and Terry from the jet crew!!!! They came out to our appartment complex, Camino Colony in Oceanside. They were very considerate of residents and parking. I was wondering what they were doing due to being a resident and they explained everything in layman's terms so I could understand. Very professional and knowledgeable about their job. Terry has a great personality and him and Eddie compliment each other. read more

Bad news is: we had a big, big leak under our newly placed pavers from the main. Good news is: Steven Ernst and Danny and Daniel ( better known as Big and Little Mac) came to fix it! Polite, respectful, and kind. Great plumbers and even better people. They are Valley Center men and know about respect, the value of a dollar and attention to detail. After the leak was fixed they even filled the ditch and put the pavers back perfectly! Thank you guys! read more

Hate to ruin your score but I have no choice. Here it is, kitchen drains draining very slow. Called these people for free estimate. Was told no charge. OK. Plumber came out at least that's what I expected. Advised me the total cost of what I needed would be around $ 1100.00. After I got up from the floor he reduced the cost to $ 800.00. Emailed Invoice. Next door neighbor is the local Handyman our Senior Village for 161 homes. After I told Jerry the cost he had to get off of the floor. Jerry REPAIRED my problem for $ 40.00 including parts & labor. NUFF SAID. I doubt this company will EVER be back in our Village. The WORD IS OUT. One other item, on the second page of the email it said there will be a $ 35.00 service charge read more

I have used Eddie and Sergio on an emergency call in the middle of the night due to backed up sewer lines...it was dark and I live on a large property, they were quick and knew their stuff! Very honest guys and fair prices! I just used them again for a different plumbing issue-- back in business!!! Thank you ;-) read more

Arrow Pipeline did an epoxy liner for my 4" sewer from the house to the street. It has failed. roots are growing through their repair in 3 places. I have had their guy come out with a line camera and he acknowledged that what I just said is true. The long and short of it is Chad Gaines, the guy in charge, will not return my calls. CONSIDER THIS: They do not stand behind their work. One they get your check you are on your own. We rely on these reviews to try to find honest tradesmen. Let my experience keep you from hiring these guys. read more

VERY impressed with this company! We purchased a home in Oceanside and it came to light that there was a problem with a pipe line job that was done by Arrow Pipeline Repair over 1 year BEFORE we bought the home. They were not under any legal obligation to work with me on this issue but they stood by their work and REPAIRED THE PROBLEM AT NO CHARGE TO ME!! I would highly recommend Arrow Pipeline Repair! read more

My wife has been a Danny fan for years. He had warned that our 50 year old pipes wont make it much longer. Sure enough, we are knee deep into Jack hammers in our house. While that is definitely not a pleasant situation, Arrow Pipeline is minimizing the stress by being on time, cleaning things up and having a very dependable and friendly work crew. My wish is to never have to use them again, but if you have plumbing issues, Arrow Pipeline gets my 'thumb's up.' read more

We had significant issues on our property. The plumbing and cast iron was over 60 years old and none of the bathrooms would drain. We had over 100 feet of pipe that was now obsolete. We called Arrow and Ryan showed up on time and ran cameras through the whole system. The repair job was massive and involved re-lining and blowing out the old pipe. The crew was professional, prompt, and clean. Ryan in particular provided A+ service with constant updates and was sensitive to our concerns the entire time. 5 star service all the way around read more

Brandon came out to scope a cast iron drain line for me on a house in North Park. He was right on time and he gave it to me straight. Didn't try to upsell me on services I didn't need and provide me with an honest and reasonable estimate for the work that was necessary. I will always contact Arrow Pipeline for any future issues and will request Brandon every time! read more

Amazing team! I've had them do all of our plumbing repair since moving here. Everyone is really knowledgeable and skilled. Highly recommend contacting Brandon for any questions! read more

Plumber showed up for the estimate on time that's why 2 stars. Overall, I'm not impressed. To begin the answering service that booked the appointment didn't even know if they give free estimates. They do, but don't expect anything above the bare min from that estimate. Or in my case even an estimate. For my free estimate visit the plumber didn't go under the home and look at the plumbing system in question. I was interested in an estimate for main line relining and all new plumbing for the home. It's over a week later and I never received an estimate.... read more

Met Brandon Wheeler at a listing today for a sewer line camera inspection. He was prompt, courteous, professional and fast! Provided a report right then and there. I'll be calling on Arrow Pipeline for my next inspection and/or repair job most definitely. Highly recommend! read more

Top notch service from Brandon. Went above and beyond to get the camera in a difficult, tight fit. Inspection found an issue that we needed to address during our home inspection. Definitely recommend and will use again in the future. Thanks - Sean read more

They used to be a valued customer service vendor, however over the last few months that service has seriously deteriorated. I had them to the house to estimate a repair. I waited over 3 weeks to get a estimate, only receiving it after multiple calls. What came back added a couple "0"'s to the right. When I questioned about the change they stated it was a misunderstanding by the customer - they were not at fault. I instructed them to CANCEL the order, however a week later they were on their way. I called a second time and they threatened me with penalties for the late cancellation. I had them come to my rental for a kitchen faucet repair, they attempted to install a fixture that would NOT work in this situation, and refused to acquire an adequate fixture. The renter had to go out an purchase the correct fixture for them to install. They charged me $350 and I was responsible for retrieving the invoice/receipt even though they charged my CC. I had them back last week (within a month of the original repair) to replace a leaking ball stop - another $350 and NO receipt. They have lost all creditably with me - looking for another. Still waiting for that invoice/receipt. read more

Extraordinary good and fast service. Office staff is very helpful and professional. Technicians are fast and friendly. Highly recommend!

My wife and I recently bought a house and Arrow Pipeline Repair was the company that came out to inspect the sewer lines. Our escrow closed just as the covid lockdowns we're getting underway, and The company very good about working with us and our scheduling changes. Brandon Wheeler, the sales tech who helped us, was very professional and went out of his way to help in any way he could and also got us a very competitive bid on the work. He helped us with financing and was patient and waited around for me to make multiple calls to get the financing to go through. He wore a mask and sanitized when he was on our property. I would highly recommend Arrow to anyone looking to get epoxy liners in their old sewage lines. The finished product looks great and the staff is incredibly helpful and professional. read more

Terrible service.  Called them for a blocked bathroom sink drain.   I hadn't finished removing the items that I store in the underneath the drain.  But the plumber, who seemed in a huge hurry, stopped me and said not to worry about clearing under the sink.  Just as he removed the drain pipe, the backed up dirty water from the sink, along with black goop, poured onto everything underneath - hair dryer, shampoo, stored hair brushes.  A HUGE MESS!!  Placing a bucket under the drain line would have avoided this!  UNPROFESSIONAL AND HAPLESS BEHAVIOR.  DO NOT USE. read more

Brandon is great to work with. His knowledge and professionalism are top notch. He goes above and beyond for his clients which is why he has so many. I'd recommend him to anyone. read more

I bought a house with a slab concrete foundation in 2018 and house inspection revealed I needed to get some serious work done on the corroded cast iron pipe. My realtor recommended Arrow Pipeline to do the estimate. They came in with a detailed work proposal and cost estimate after they did the video scoping and gave use 2 work options based on our budget. I believe this was a 3 day job, turned into a 5 day job because of the poor condition of our pipes. It involved heavy pipe cleaning and they even broke some of their cleaning tools. Although it went 2 days over schedule, the price point remained the same. Throughout the process, the project lead Brandon Wheeler walked me through the process from the proposal, schedule updates (which were key b/c they thought the cleaning wasn't going to be possible - remind you the foundation is on a concrete slab), to the projection completion and final video of the finished product. Overall, I'm very happy with the work and would recommend them to any of my neighbors & friends with similar issues. This is a professional and diligent team. -Jairo New 2018 Homeowner read more

Today I had Kevin out at my house and he was awesome. Kevin not only helped with our clog but was also able to answer some questions in regards to our plumbing in general. I also spoke to Felly a few times who was also super helpful. I would have no issue giving this company my business again because of these two employees specifically. Thanks! read more

I am a property manager and sent them to a unit for a leak. They told me it was a slab leak. Fine jackhammer the floor, just fix the leak. What it wasn't the leak in the slab, but a cracked bathtub from upstairs! Oh wow! You're going to repair the slab, ok stuff happens. Over a month later still no repair. None of these guys have any customer service skills, they just don't care. Very disappointed and won't use them again. BEWARE read more

I'm a Realtor and have used Arrow pipeline and Pacific Drian Plumbing many times for my clients and my home inspections. Brandon came out to my latest inspection on Thursday in North County and he was very professional and new his job well. I have personal used Pacific plumbing at my own home and would highly recommend them. Thanks Brandon! read more

Sierra, Freddy, Sergio and Chris outstanding service and representatives of Arrow! Called before each visit, called afterwards to ensure the work was satisfactory! Awesome service! Thanks Arrow! read more

Ed came out within an hour of our call to clear out our lines of tree roots. He was professional, funny, smart, and a pleasure to do business with! He also gave me some great tips and explained some fundamental physics to me - thanks Ed! read more

These guys are awesome!!! I was in escrow and needed a plumber sooner than later so I could finish my inspection. It only took a few days for them to come out. They couldn't finish the sewer camera inspection as part of the old cast iron pipe was broken. They came out the same day as soon as I got approval from the seller to get it fixed. They did a great job! They clearly take great pride in a job well done and treat you like you are the top priority. If you want quality and top notch customer care then this is the company you should use. Special shout out to Brandon & Carlos! Thank you so much for your hard work! read more

wayne who was the technician at our home was very professional, friendly, helpful with integrity. he was honest with us and fixed what we needed with no problems. highly recommend wayne, victor & this company. read more

We had a large job in La Jolla that we contracted Arrow Pipeline Repair to assess the work and complete the repairs. The foreman on the job was Chad. He said he called my contractor and he authorized him not to do the line correctly or in its entirety. We thought that the work had been done so we advised the new buyers to go ahead and have their inspection done. We ran into a nightmare after this! The work had not been completed so we looked like we were being dishonest. When we called to find out what was going on we had to fight with management who ended up not helping at all. They claim we asked them to do half the job and that they were not going to do anything about it. We had to hire a new company to come out and complete the job they left unfinished which cost us an arm and a leg. What a disappointment. DON'T USE ARROW PIPELINE REPAIR!!! read more

Great service from Randy Schlapfer! Appreciate the quick turnaround and professionalism. Thanks again.