Massage quality is highly dependent on the individual masseuse, and that's where Elements Massage justifies their higher pricing because just about all of their masseuses are pretty good. They'll all have different styles and techniques, and what's great is that if you have a particular request (in my case, it's someone who can deliver a strong deep tissue) the receptionist will contact you and try to match you with someone who can assist. There was a time where I had booked someone online, and they called to let me know that the person I had scheduled had more of a relaxing style and if I was still ok with that (I was not, and switched to someone else they recommended). I appreciate that they are really looking out for you, vs just trying to fill up their books. I've tried several of their therapists, but the main reason why I'll continue to renew my membership is because of Shiv. I need someone who isn't afraid of digging in deep, and Shiv is definitely my guy. Sometimes I'll get gift cards to another spa or decide that I really want to try out that Chinese massage special, and every single time I lay there thinking....man, if Shiv was doing this he'd actually work out that knot instead of lightly rubbing it....instead of wasting my time with mediocre massages, I'll pay the extra coin to come here. One thing I've noticed is that the therapists here do tend to be chattier than other places. I'm used to getting massages in peace (Shiv totally respects that) but with the others they end up trying to start conversations which I'm too polite to shut down. Pricing is on the high side - $109 for an hour massage, but the rate drops to a more palatable $79 if you sign up for their monthly membership. I find the monthly membership worth it, and they are super accommodating if you need to suspend for a few months. They are also part of the Spafinder network, so you can also grab some discounted gift cards from Costco to knock the out of pocket cost down. It's worth it for a reliable good massage! read more

i had a shoulder pain and back pain from my boxing sparring and i decided to get a massage Elements. i had a really good experience with the front desk girl, Bibi. She was really nice and patient. She recommended me different types of massage therapist based on the issue i had over the phone. I thought that she had a lot of patience as i didnt know anything about massages. i was recommended Ron who did very well. he had firm hands that were able to hit deep in my upper body. i overall loved the vibe and ambiance of the place. The music was relaxing and the front desk girl offered me tea too. I thought that this place was overall great, the service is great, and i highly recommend. read more

Great use of technology for customer service - makes it easy to book appointments. Skilled therapists (shout-out to Sofia -- miss you! -- and Ryan, who's ). Membership program ensures that I have regularly scheduled sessions - helpful for someone like me who has challenges prioritizing self-care. Really haply I found this place. Love it! read more

Great massages and professional service. I got a membership and love the fact that I can book a last minute session when my body is screaming for help. I'm the kind of person that loves deep tissue massage and strong pressure. Both Chris and Ryan have been amazing; couldn't recommend them more. read more

I've been a member here for about a year. I was so happy to hear that they have opened again with covid 19 safety precautions in place. My therapist, Ryan, was excellent. He knew the kinks that needed extra attention and consistently asked if the pressure was right. I'll definitely see Ryan again for a 90 minute deep tissue massage to help work through the stress I hold in my neck and shoulders. Thank you Ryan!! read more

I had the most amazing massage from Ryan! I could really feel the tension in my neck and shoulders building over the past few months and after seeing Ryan, I left feeling so much better. I love a firm massage and Ryan was brilliant. I highly recommend him. read more

Can't recommend Elements enough. They are taking Covid precautions very seriously, but yet you are still able to have a relaxing experience. I have gotten a massage from a few of their therapists and each one was great. Billy, Andrew, and Shiv were the most recent ones. They took the time to find out exactly what I wanted out of my session, and each one went above and beyond to make it a great experience. read more

Ryan has magic hands! I feel like I could melt into the floor after that massage. Highly recommended! Thank you Ryan!!

Finally!! A massage that is tailored for me! I have wasted time and money hoping to get relief for my chronic back pain, only to have the therapist work on it for 15 minutes on my problem area during the whole session. Stacy at is amazing. He is totally on board with my pain and goals in our time frame, has offered me suggestions that HAVE reduced my back pain at home, and is very effective at alleviating my chronic pain areas. Therapeutic at a new level. I thought a massage had to painful to be therapeutic, but it doesn't! Very attentive, expert, intuitive. I recommend Stacy if you fed up with the average massage and need a specialized approach!! Facility is clean and friendly too. read more

Great service, had a full body massage with ryan who put just the right amount of pressure. Careful service using sheets and good covid protocols. Would reccomend read more

I never used to go for regular massages, but now I do! Billy is a fantastic massage therapist! I have extremely tight calves and he was able to try different techniques and find the one that worked best. Would highly recommend! read more

Pretty good massage for the price. We went in for the special they had this month for new clients. We only paid $49 for 55 minutes of a full body massage. Elements "customizes" their massage therapists based on the level of pressure their clients like based on a scale of 1-4. I had a therapist that provided a 3/4 level of pressure. The only issue I had was the pressure was more brute force rather than using gravity and technique. I took a few years of massage classes myself, so I know when the therapist is experienced or not. This location just opened in October 2012, so maybe they just need a little more experience. Either way, the customer service was great and maybe I just got a new therapist instead of an experienced one. I would go again, but only when they have specials since there are plenty of other places to go to. read more

Elements Massage - Massage Near Me - San Mateo, California

I was in town for an early am flight the next day. Had some neck pain with a headache. This was the closest place near my hotel with good reviews. Malu was my therapist. She was friendly and very attentive to my trouble areas. Her strong hands were perfect for the deep tissue work. Wished I could take her on my long flight to continue the session. Highly recommend this facility and especially Malu as your therapist. read more

Had a great experience! I've been to Elements before but it's been a really long time. I had Ryan for the first time this evening and he was wonderful. You can tell he knows exactly what he is doing because he was able to pinpoint all my tense spots right away. This was probably one of the best massages I've had. I will definitely be going back soon! read more

Elements in San Mateo was a pleasant surprise. I was booked with Ryan and as he was finishing up my massage I was thinking - oh sh*t i'm going to have to drive all this way just for this guy bc that was amazing! He is very skilled and doesn't talk during the massage itself (I love convo just not during my massage), just checks in from time to time. The facility is really clean and you could immediately see that strict COVID protocols are in place and everyone is compliant. Parking in San Mateo has always been annoying, so I guess that would my only con to the location. Otherwise, every star I gave them is well deserved. read more

Noemy was amazing, she was super friendly and very helpful for booking my appointment. She asked me what my preferences were and gave me all the needed info before I came in which made for a quick and smooth check in. When I arrived everything was clean and looked like they were well prepared. I had my massage with Ryan and it was AMAZING, one of the best I have ever had. He did all the right things without me saying a word. I will definitely be coming back and recommending to friends and family. read more

I called on Wednesday, and they fit me in at the perfect time Saturday, for two people. My 5 stars is for Andrew--I would give him 6 stars if I could. He did an AMAZING job on my deep massage, was extremely professional, and had an amazing bedside manner. I feel so much more relaxed, and it was the best massage I've ever received...and I've tried $200+ massages, special "sports therapy" ones, etc etc but Andrew reigns #1 THANK YOU AN ANDREW!!! read more

I've been a member here at Elements Massage for over 2 years, and the personnel is always warm and welcoming, and the facilities are clean and well-kept. I've been going to Anthony for a while now, and he is one of the best massage therapists I've ever had! He definitely has helped me with tension on my neck, shoulders, and back, which are big problem areas for me, since I'm on my computer a lot. Not only is Anthony great at what he does, but he goes above and beyond, suggesting that I start standing at my desk while I work, incorporate stretching, as well as getting certain massage instruments to reduce the tension on my neck and shoulders. I've been to quite a few fancy spas around the Bay Area and abroad, but there's a reason why I have a monthly membership here at Elements--they definitely know what they're doing! read more

The venue is spotless and all the precautions are taken to keep patients and staff safe during the pandemic. I chose Ryan for my therapist because I saw he had experience with sports and deep tissue massage which I needed. After a quick consultation he knew exactly where the knots were. The massage was thorough and effective. The tension headaches which I had suffered from went away after the session. read more

I just had my first massage at Elements with Ryan and it was the best massage I've ever had. He had a very calming presence during the massage, checked in a few times, and seemed to know exactly where to focus. It was relaxing, but also worked out some of the pain I have been having in my neck and shoulders. Ryan helped stretch out some of my tight muscles with felt amazing, and suggested where we should focus next time. I knew I couldn't leave without booking my next session with Ryan. I highly recommend Elements and Ryan for your next massage. The facility was also really clean and well organized, parking was easy and all the staff I came in contact with were extremely kind and professional. I can't wait for my next visit! read more

You know the saying, "A good massage therapist is hard to find?" Well, I've found him--Anthony! I was paired up with Anthony for my first visit, half a year ago. Massage therapy is one of many interventions for stress-induced migraines so I hoped that I would find an experienced massage therapist that knew how to ease tension in the body instead of just a "manualized" treatment. I am very fortunate that the first therapist I tried has those skills! Anthony skills (from my perspective): -Able to relieve "knots" while still providing a relaxing massage -Particular specialty in relieving pressure in neck, shoulders, and back -Easy to talk to but he can also sense when you just want to sleep -Takes his craft seriously; he has been honing his skills for years even at one point reaching others -A person that will easily become one of your favorite people because he has a positive aura read more

I went in for full body massage with cupping. I This was the best massage and cupping I have had in a very long time. Billy was excellent, he really listened and targeted all the issue areas and address other ones too! Look forward ti me next one!!! read more

I recently twisted my back so severely that I could not sleep, eat or function properly. My back spasms had me in tears because of the pain. I called Elements Massage - San Mateo, and they arranged a session with Billy, and I could not have been happier. Billy understood the problem, and within moments of Billy starting, I could feel my muscles relaxing. I was able to sleep that night, and based on his massage techniques, the muscle spasms decreased and to the point where I could function again. I highly recommend booking a session with Billy. I have already booked my next appointment! read more

I have to give the MIRACLE work of MIKE HUGE THANKS!!! I was involved I in a car accident back in November and have been in such pain! I told him what I needed worked on and I am now able to extend and move my right arm!!!! I am BEYOND relieved!!!! THANK YOU SOOOOO MUCH MIKE! See you sometime next month for a maintenance visit!!!! GO SEE MIKE if you need help all!!! read more

Updating my review from a few years ago... I'm still going here, and have rotated through several great therapists. Some of them stay a long time, and some move on to other opportunities. For a while now, I've been seeing Anthony, who is marvelous. He does a very solid deep tissue massage, but he also can be gentler and more soothing if that's what you need. I have a herniated lumbar disc that makes my sciatic nerve go crazy and my hamstrings get tights, and he works that out very well. I also tend to carry stress in my shoulders and neck, and am always much better when I leave. Many of the other current therapists are great but I make an effort to schedule with Anthony whenever I can! read more

I've gotten 2 massages here so far (and signed up for a membership) - truly great massages and service. Both involved some really great stretching as well. Today was a massage with Ryan and he was fantastic. One of the best I've ever gotten. Perfect pressure and checked in with me often. Definitely recommend! read more

My wife booked me an appointment here about a year ago and after my massage I signed up immediately. The massage therapists are great, we've tried two a piece and loved all four of them. But most importantly is the all star behind the front desk named Stephanie. I don't post on yelp often because I am never moved too but after so many months of excellent customer service I felt compelled. Never in my life have I had an easier time booking appointments, altering them, or having a friendly before and after chat with such consistent quality. I basically love Stephanie in a platonic way haha. Great service all the way through and I love coming here. read more

My experience from start to finish was wonderful. Scheduling my appointment was easy and the receptionist answered all of my questions kindly and offered exceptional advice in choosing the right service for me. My massage with Ryan was incredible and thanks to his expertise the soreness from my marathon training was 75% better after one session. When I checked out I signed up for a membership. It was that great. read more

Great place. The ambience is very warm and welcoming and you are immediately at ease when you walk in. The masseuses also really know what they are doing. I've gotten two massages here and each time I get so relaxed that I end up dozing off a couple of times. I walk out of here feeling great. The only reason why I'm not giving this place 5 stars is that they are on the pricey side and I have had equally good massages at a much better value. But overall, I would highly recommend Elements. read more

This review is for Natreece and her kind and knowledgeable ways as a Massage Therapist. Terrific session, wonderful, welcoming presence, firm and focused work throughout. Excellent experience, 5.5/5 stars if given the possibility read more

I had a great experience because of May! What a sweetheart. She was so nice and genuine and was so easy to talk to her. If you're going to visit, come see May!!!! read more

I just got my very first ever body massage here. Ryan was exceptional and and left me feeling completely relaxed. Seriously, his hands are magic and he was able to get into muscles that desperately needed releasing. He was able to work through muscles that I didn't even know where tense and was good at listening to and acknowledging my needs. The massage was so awesome that I plan on going again next week. I've highly recommend this place. Even the ladies at the desk were very friendly and gave me some tips and advice on body issues that I'm dealing with and shared openly what massage work worked for them. I like the atmosphere and overall energy of this location. I highly recommend checking it out! read more

I booked my appointment for Sunday at 10am and they were extremely attentive to my needs. I found them on Spa finder and this place is a gem. Shiv massaged me and ask me what were my focus body parts would I like him to focus on. He ask if the pressure was ok or if I wanted more. This was by far one of the best massages I had in a long time. I just had arthroscopic surgery on my right knee and this was much needed TLC. Thanks Shiv, I will definitely be back for another massage. They have great packages for monthly membership and it rolls over if you do not use your massage for that month, score! read more

Billy was my therapist and my massage was excellent! Great technique and pressure. I prefer full body massages with specific focus on areas as needed. During this visit I asked for extra attention to my calves. I really appreciated his ability to listen to my needs and focus on relieving the tension in the areas I asked for. Thank you!! read more

Much needed massage for back pain. Place was super clean and the extra covid precautions were very appreciated. Highly recommend booking one with Ryan! read more

We had several hours of massages that had built up on our membership account before and during the covid lock down. When we went in to cancel our membership in January 2021 we were told that if we cancel our membership we had only 60 days to use the hours of massage we had built up. In order to have them stop taking payments from our credit card on file we finally canceled after being talked out of it two other times. My husband and I did not feel it was safe to get a massage within 60 days until the rate of covid cases went down and more people were vaccinated. This company displayed no understanding of this and we had to forfeit the money. Besides the fact that it was very hard to schedule an appointment for the times we needed whenever we did have one scheduled they would call 80% of the time to reschedule us. I would not recommend getting a membership with this company. read more

Great customer service. Came in for prenatal massage and the staff was friendly and accommodating.

Great place with very relaxing atmosphere. Special thanks to Lauren, she fixed my lower back and was very attentive to every muscle. I am very positive that was my best massage ever. Definitely recommended! read more

I've been going to Elements monthly for a few years. All their therapists are great, but my massage with Ryan this week was amazing! I had a couple of problems spots and he really listened to what I wanted and spent time addressing them. He checked in with me often and adjusted when needed. I walked out of there feeling relaxed yet energized! Thanks Ryan!! read more

I've been a member for a while and recently have been going to Sofia for massage sessions. Sofia's great! I've been receiving a combination o lf sports and trigger point massage, and it's awesome. The location has good customer service and always prompt with their communication. Plus, it's in downtown and surrounded by shops for a quick stop after. There's street and parking structures in the area. Highly recommend. read more