For over $200 massage, go elsewhere. The room was cold room and I left there uncomfortable and in more pain. I requested a relaxation massage (no deep tissue) with upper relief in the neck and shoulders. While the "elite" therapist seemed knowledgeable, perhaps he had an "off day" - it was a waste of money, disappointingly, and I had to wait 2 weeks for what I expected to be a relaxed and amazing experience. . There are other spas (down the road) that are much better and with cleaner facilities. read more

I went to see Bob for a massage, and it was a great experience! My IT band tightness is relieved and has stayed that way for a month! Bob combines massagework with shiatsu knowledge and energy modalities. He has an intuitive idea of techniques that will bring you lasting relief. Immediately after the session, I felt soporific like a zombie because it was so blissful, and then the next day, I continued to feel relaxed until the following week. Since much of my muscles experienced emotional release, I feel more balanced, stable, and healthier overall. Bob has a great understanding of spiritual science, meaning a rational way to explain ancient teachings that complement his service well and show how the techniques work to help us heal ourselves. read more

Just recently opened I figured I would try the intro offer. $49 for a 55 min massage (plus tip). The space is new so everything is nice. I checked in and filled out a few basic health questions and then headed to the restroom. It is hard to relax with a full bladder. There is a small waiting room with comfy chairs around a fire place. I met with Caitlin. I was asked when I made the appt what kind of massage I was looking for so they could match me up to the right person. I wanted a relaxing massage but also wanted to get some of the knots out. Caitlin showed me into the room and asked me about which areas I needed work on. I really wanted my lower back and legs but asked if it was common for a head and neck massage. I don't think it was but I have been to places where they do and then my hair has oils and has a bed head look. She told me she could do that which I am glad I mentioned. She worked on my back, lower back and had me do some breathing which was different than other places. I didn't fall asleep like I have in the past which wasn't bad or good. She asked me if I wanted to have her continue with my back or move on and I had her move on. She did my legs and feet then I rolled onto my back and she did legs, head and neck massage. The only thing she didn't work on was my arms and hands which wasn't an issue. It was a full massage with great oil which didn't smell and I didn't feel sticky after. She asked me a few times if there was anything she could do for me or change. I answered no because nothing came to mind. I do get a bit chilly and I should have asked about using the warming table but didn't think of it. The place has a membership but they didn't pressure me into anything. The woman at the counter explained it to me. The one thing I did like about it (not that I've joined) is 1) another person in the house can use it 2) if you miss a monthly appt it rolls to the next month. The regular price for a 55 min massage is $89. The membership price is $59/month auto-debit. There is no joining fee and no cancellation fee. A one month notice is needed so they can cancel the auto payment. I did have a slight pain in my upper leg butt after but I believe it was from pushing out the knots. Caitlin used pressure but not too hard but it was also relaxing. I've been to some where I've asked for relaxing but have still been in pain. Currently they have mostly women and one man but will be hiring others. I've had many appts with women but also had a great therapist who was a man but left to go private and haven't found another yet. This is a new complex with quite a few spaces still being constructed and others moving in. The main parking in the middle is spacious and free. The main entrance is on the other side but I am not sure if I'd call that the front or the back. There are a few spaces along the path to park at the entrance. I left with a bottle of water and frozen York mint. I enjoyed my massage but didn't fall in love, well not yet. It is worth going back to find the right place. One day later I received an email message to fill out a survey. As with other places that is the new norm. Some are helpful others become junk mail. read more

Elements Massage - Massage Therapy Near Me - Wayland, Massachusetts

Drove here to purchase a gift certificate but when I arrived they were closed despite their website saying they were open until 9pm ( I arrived at 5:30pm). Disappointed that they're hours aren't up to date. Really sloppy business management read more

I have now left three messages for elements in Wayland to call me back. I want to be a new user or in the membership and also by three gift certificates. I never had this problem when I live near the Acton location. But the Wayland location is terrible. They have never called me back no contact not even email. This is beyond frustrating, since I now live very close to that studio and extremely unprofessional and unreliable. I am very sad and sorry I have to say goodbye two elements but they are really non-professional. read more

Great place for massages. I love the hours 9-9 every day. Ginny at the front desk is very nice and well informed. I go regularly and have not been disappointed. I have back and neck pain so I like deep tissue massage as well as relaxation. I see Caitlyn and have seen Rita in the past. Both are great. Update. I continue to receive excellent service here and see De. No complaint ever about Elements. read more

I'll start this off by saying I have never gotten a massage for any other reason than relaxation. This appointment was made because I was having an issue with a knot in my back that was affecting my neck and arm and needed someone professional to work it out immediately. I called saturday night and they fit me in the next morning which was awesome. I had Julie who was great - she asked a few questions and immediately went to work warming up my back. It was an hour long massage and while she didn't get all the knots out this time, she definitely made a big dent. I'd recommend this place if you get massages regularly - their pricing system seems pretty good - 60/a month if you sign-up and your immediate family members can use it as well. The only criticism I had was it was a little cooler in the room than I would have liked if I wasn't under the blanket. Otherwise, it was good... but we'll see how my back is feeling tomorrow :-) read more

I really enjoyed my first massage here. Pema was my masseuse and she reviewed my intake form and then asked if there was any place she should focus on or avoid. I said no but that I prefer a firmer massage and that is exactly what I got! Overall it is very clean here and the staff friendly and attentive. At the end of the massage you get a bottle of water and a york peppermint patty! My one criticism is that I think my massage was a tiny bit short - it seemed the 55 minutes included my getting undressed and talking with the masseuse as when I got off the table it was exactly 1:55 and my massage started at 1pm. I would go back though and their monthly wellness program seems like a great value. read more

Very responsive, good scheduling system, good service, clean environment, great therapists, especially Dee!

We have been members here for about 6 months and absolutely love this place, it's great to have access to such a high quality place in our backyard that is Wayland. While I would not consider myself a connoisseur on massage places, I've done the 5 star spa thing in Vegas and other vacation destinations. No doubt the quality of the massage itself is right on par with most places in the world. That said, the only reason for 4 stars instead of 5 is that the staff turnover seems to be pretty high; it's been very difficult to establish a rapport with one therapist and stick with'em because before you know it they're gone! read more

Don't go here if you get Ramon. He gets way too comfortable and crosses professional boundaries. I felt extremely violated. He should lose his license. read more

Just stopped in during a Thanksgiving visit to my parents. Evan was a great masseuse, though I would have preferred less conversation. Easy to get to, easy parking, small but very clean entry area and waiting area. Heather is the manager, and though I paid with a SpaFinder gift card, she gave me the promotional price of $49 as well (they don't get the full value of the gift card, fyi). I must say, they are 6 months in and they are doing a very good job. I wish them great success and can tell you that if they keep it up, they will have a very happy client list. Also to note, the paperwork wasn't that bad. I always hate filling that stuff out. I only waited for 3 minutes before they took my room. read more

My boyfriend got me a package of 2 massages for Christmas. I had two vastly different experiences with them. The first time was awful. The massage was terrible. I felt as though I was cringing the whole time and it was not because of the pressure (although I am a small girl I like a decent amount of pressure to get knots out) it's the the massage therapist didn't know what she was doing or where she was pressing. The other thing was there was very loud music coming through the wall. I couldn't relax at all. The second time I had Will as a massage therapist. I was skeptical as I had never had a male therapist but he was AMAZING! He was so professional and did a great job balancing using pressure to get knots out and lighter pressure to relax. Based on his massage I am seriously debating getting the membership. The girls at the front desk were very nice and professional both times. They also didn't push the membership at all. read more

Easy to make appointments, convenient location and parking, friendly efficient front desk people and of course amazing massages. I'd go here once a week if I had the time. I have been here at least 10 times and never had a massage I didn't thoroughly enjoy. read more

Pemma is gone. Now seeing Marcia who is excellent. They do happen to have turnover of therapists but I haven't been disappointed in the new ones. read more

Had my first massage last week and was very impressed. Barbara was incredibly good at figuring out what needed attention and focusing her impressive skills. The room was very comfortable, nice music, loved the heated bed! The hallway outside was a little noisy at times. They have a great monthly promotion that I'm thinking of taking advantage of. read more

Wonderful place! Everything was extremely clean and relaxing. The girls at the front desk were attentive and knowledgable, without being overbearing. I have never had a massage before and they answered all of my questions in a friendly way. My massage therapist was just as friendly and checked in with me many times before my massage to make sure I was getting what I wanted out of my time. She worked out many knots in my neck and also continued with a full body massage. When there were 10 minutes left she asked me if there was anything else I would like her to focus on. More than anything I was impressed at the professionalism of everyone who worked there. My massage therapist did not pressure me into getting more sessions and instead gave me some ideas with ways to stretch my neck and reduce stress at home. As I paid, I asked about their wellness membership program and was given all the information with no pressure to sign up. I did indeed sign up, since it was such a good deal! By signing up, I received a gift certificate for a free massage too. One thing to note- The entrance is on the road side, not the side closest to the large parking lot. There are parallel spots near the entrance if you don't want to talk around the side. read more

Enjoyed the visits in the Wayland establishment. The heated massage table is a plus. I was asked questions to learn what I need the most. Excellent for first timer. Some massesue are better than other. Stopped going back because my favorite massesue has left. read more

My husband got me a pregnancy massage for my birthday. Dorothy "Dee" was great and I would recommend her as a therapist. Given the pregnancy, I was there to relax so pressure wasnt really a concern one way or the other. My only issues were with the environment. Overall, it's what you'd expect. But it was cold. I understand it's summer out and the a/c needs to be on but it was too cold. We're stripping down in there, remember? Dee did mention it right away and offered a warm blanket if needed during the message but my chills came at random times where it really wouldn't have been convenient to cover up (I.e. My shoulder got cold but she was working on my arm do it had to stay above the covers). The other thing that bothered me was the static through the speakers. The music was nice but I had a hard time tuning out the constant static. read more

Rene was really excellent. He gave me the best massage I can ever remember having, with perfect pressure, no small talk, and spending extra time on areas I requested. read more

This is not a review of massage but a one of the customer service...I started by calling at different days/times to get a live person but was unable. So I did the next best thing by using the contact tab on the website but never got a reply, feeling very sore and in need of a massage I waited a day and tried again. STILL NO REPLY. Today I called getting voice mail only telling me to leave a message (5 hours ago) and I am still waiting to get a call back but somehow I don't think it is going to happen. I have heard good things but I cannot tell you about the massage which is too bad for me....going to call someone who values a customer and to think, I was going to set up the wellness program for my wife and myself two new customers read more

I have been a client in Wayland since you opened and I go every month for a wonderful massage. I haven't had a bad therapist, but Candy is terrific read more

Signed up for the membership after a good massage. DON'T DO IT! When my job location changed, I tried to terminate and allowed myself to be talked in to suspending. My bad. When they started billing me again, it took several calls and "filling out a form" to terminate. I lost several "roll over" massages, but finally thought I was done with being billed. Then, suddenly, 8 months later, my credit card starts getting billed again. I was told that I would have to fill out a termination form. Um - already did that 8 months ago. Not friendly or helpful service when I tried to straighten it out. They had no idea why I was being charged again, but I still needed to fill out a form? Massages were fine, rooms were ok but not great. Customer service ranges from poor to worse. read more

Disappointing management...My first two massages here were great . I booked a third and was given a different masseuse. Once I was in the room, she asked me if anyone had told me that she was a level two masseuse. I said no and had no idea what that meant. She said it was medium pressure. As I was already in the room, I tried it out. It was not strong enough for me and on leaving, I asked at the front desk about levels and how a two compared to the woman I had had before. I was told it was less pressure than my previous massages. I suggested that perhaps clients should be told about this as the massage was not what I wanted. There was no apology and I asked to have Heather , the manager, call me. She didn't. I left two messages and she never returned my calls. When my six months are up, I will cancel...not because of the masseuses, but the poor customer service. Clearly, this is buyer beware.... read more

What an amazing place. I was originally just passing by and walked in. From the second you walk in the front door it is so calming the lighting the smells the music just softly enough to hear and the front desk staff and management are so calm and friendly. I first had a tour to see what the waiting area and massage rooms look like as well as what I could expect from a massage. It was so nice I actually scheduled a massage for that Day. I was nervous at first I had not ever had a massage and was happy that It was not awkward at all when I was in the room with the therapist. The woman was so friendly and made me feel comfortable pressure was exactly what I had been described which was great. You can not even tell there are other rooms in their hallway you don't hear anything it was so relaxing. It seemed to last forever yet when I was done it was only my hour. I was really in the zone. When leaving the staff is equally calm and quiet to make the experience that much better. I have told all my friends about it and they have gone and loved it also we have all had different therapists but all had great experiences. Sign up you won't be sorry read more

I purchased a membership and had two fabulous massages. My third massage was the worst massage I ever had anywhere. I spoke to the person at the front desk and shared my disappointment and explained why. She told me she would have the manager get in touch with me and I never heard from a manager. I have tried to book a massage on multiple occasions and could never get an appointment....I have tried walking in, no luck either. It made no sense to keep my membership so I have cancelled it and was given "gift cards" to make up the sessions I had left. I have been unable to use the gift cards as when I call ahead, they are "booked". I work during the day and can only come evenings and weekends, when I joined I was told that wouldn't be a problem. I have to believe they are short staffed during those time periods. It made no sense for me to continue my membership and accumulate massages I couldn't schedule. Its too bad I had this experience, Elements is very convenient for me, the massages I had were excellent, the therapists were friendly and professional and the atmosphere was calm and welcoming. read more