I suppose that those who live in Redding, have their favorite shops. My review is probably more for…read morethose who are visiting Redding, like me. The alternator on my truck suddenly died and just like that, what was promising to be a fun trip, turned into a nightmare. More than just needing work, the alternator on this one is mounted on the bottom, behind the engine, right over the exhaust. While I do pretty much anything myself, I was on the road, far from home, and this job required big tools. If you are in such a situation, reading my review, you know the feeling. Trapped.
Unlike my home auto repair market L.A. that is very saturated with such businesses, here in Redding, it seemed there is almost no where to go. And everyone was asking... let's just say an amount that would make an entire LaBrea (LA) come out of their shops and say "WTH? We can charge that?".
But I kept searching. And I have found Steve. May I say "Fair Price"? Now, I know, I know. I thought so too. But, I had a pleasure of chatting with some of the local shops before I found Steve, (spent an entire previous day), so, I already knew better.
Steve's shop looks like a normal auto shop is supposed to look, if you know what I mean. I liked that. I always want that. And was at the shop, met me personally, looked at everything, made some tests to be certain, and took the job. He showed me exactly which brand of the alternator he is going to install, and that was the one I would have chosen myself. And he kept his word and charged me exactly by the quote. No tricks whatsoever (trust me, I know them all, been around auto repair for a long time). He has two good mechanics there and the job was done perfectly. I like small details, and I always want the repair done right, I demand that from myself and from others. I looked over my truck after the repair, and I found myself to be completely satisfied. Nothing was forgotten, nothing broken, nothing put back the wrong way. Like a factory.
Now, to me the price and quality matters, of course, I am just like everyone else. But, I tell you even more important is the quality of the man and his word. I always try to find the shop that is owned by the man who will stand behind his reputation. Steve is the man. If you have found yourself needing honest and qualified mechanical assistance, - my good advice to you is go see Steve. I have a female relative there in Redding, and it is always a big deal which shop do you trust enough to send her to. Well, she ll be going to Frank's S & S Auto Repair, I can tell you that. (Also, how come this shop has only 3 reviews?)