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    6 months ago

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    Grand Traverse Resort & Spa - Brand New Double Queen Hotel Room

    Grand Traverse Resort & Spa

    2.5(299 reviews)
    1.1 mi

    My wife and I stayed here for our anniversary for a few days off season (mid March). It was really…read morean excellent little getaway with many pros and only a few cons This resort specializes in golf...golf...GOLF (haha) during the summer, but that doesn't mean it doesn't have much to offer in the winter. There is an AMAZING spa (excellent sauna, hot tub, indoor pool, great massages), basketball and tennis courts, arcade, axe throwing, mini bowling, and indoor golf simulators. And if you prefer to just not leave the room, very comfy beds with couch seating at almost 400 sq feet per the most basic room (next time we stay here we will probably stay on the tower side of the resort where the rooms are even a little nicer). What we also loved here was the food. Aerie restaurant might be our new favorite restaurant in Michigan (close toss up with The Chophouse in Grand Rapids). See a separate review of mine for more particulars. There is also amazing room service, Niiji restaurant downstairs next to the lobby (great breakfast menu), and Jacks where you can get a good pizza or cheesy bread with awesome drinks. As for the cons, there are two: 1. A little pricey, and will only increase as we get more "in season." For the extra cost of an airplane ride, we could get a suite in downtown Vegas at the Golden Nugget, Plaza, or a luxury mini suite on Michigan Avenue in Chicago for the same price per night here of a standard room. That doesn't necessarily mean the price is not worth it here. Just be prepared is all. 2. Kids. Ugh. During the week there were not many people staying here, but as the weekend crept up more families arrived. Of course all it takes is one mommy and daddy to get drunk at Jacks downstairs while letting 3 ten year old buffoons run up and down the hall six floors up knocking on doors and running away to peeve folks like my wife and I to really put a damper on things (I don't mind admitting I don't like kids-lol. I have my own children and grandchildren-that's enough for me). The point is... do not confuse this with an adults only sanctuary. That is not what this place is. Just be prepared. Overall the score here is more like a 4.5 vs a true 5, but I'm rounding up as my wife and I were able to create some precious memories. That is bigger and better than any high price or annoying kids. Job very well done by the GTR&S. Looking forward to coming back here next year perhaps for a golf outing. :)

    This was our first and likely last stay at the Grand Traverse Resort. It was my fiancé's birthday,…read moreand while we usually stay at Delamar, we wanted to try something different since the price was good. We booked a tower room. Upon arrival, we were greeted by Pedro, who was not particularly welcoming no hello or welcome, just a basic request for my ID. The room layout was great, but the "golf course view" was more of a parking lot view (though everything was snow-covered, so I understand that may affect the experience). Unfortunately, the room itself was not clean. There appeared to be mold in the ice bucket, white sticky stuff on the cabinet under the TV, handprints on the shower glass, and hair left in the bathroom, a smashed spider in the corner and cob webs throughout. Additionally, the balcony door lock was broken, so the balcony could not be opened at all, and the shower door bracket was also broken. We chose to stay since it was only one night and the bed appeared clean. I brought these issues up to Rachel at check-out, and her response was simply that they had "a list of housekeeping issues this morning," with no apology or concern expressed. Overall, the hotel staff did not feel very caring or welcoming, although the restaurant staff was very friendly. It was nice seeing the tennis matches going on, but the pool was quite cold, kids were filling the hot tub area to play so we stayed away. Would be cool to have an adult only hot tub. I'm sure when the outside ones are open and it's not as cold these are pretty nice. All in all, this stay did not provide the resort experience we were hoping for. I'm not sure I would recommend.

    Photos
    Grand Traverse Resort & Spa - Grand Lobby Fireplace

    Grand Lobby Fireplace

    Grand Traverse Resort & Spa - Hotel Hospitality Suite dining area

    Hotel Hospitality Suite dining area

    Grand Traverse Resort & Spa - Brand new  hotel room bed

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    Brand new hotel room bed

    The True North Property Management

    The True North Property Management

    1.3(13 reviews)
    4.2 mi

    We booked a home in Grand Haven in March. About 30 days before our trip, they called and asked us…read moreto move our dates a week later. They said the owners wanted to use the property for their daughter. I explained that we are flying from Arizona to Michigan for this vacation so we have airfare, time off work, time off school etc for 7 people. A few days later I received a very generic email stating the property we booked was no longer available. They suggested another property (same town but very different walkability, different bathroom count, different setup). Had I cancelled this late in the game I would have been responsible for 50% payment (mind you I had already paid in full). There was zero concession offered, zero apology, zero kindness. To add insult to the situation, I still receive automated texts regarding my upcoming arrival. So I had to scramble to find another place (with less than 30 days) and pay that in full while awaiting a refund on my first booking. Epic failure in customer service.

    The place was run down, no bay view as I thought from the website. We went a night without a shower…read morebecause there was no hot water. They were fixing the balcony above us and saw dust was constantly falling. My husband smoked outside the unit and they charged us $1000 dollar fee for smoking inside. I got an e-mail about the fee 4 days after we checked out. How do I know someone else wasn't in there! Never again!!

    Photos
    The True North Property Management
    The True North Property Management
    The True North Property Management

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    Delamar - Hot Chocolate in the outdoor heated cabana - February 2023

    Delamar

    3.2(176 reviews)
    6.8 mi
    $$

    Our experience at the Delamar Traverse City was exceptional. This was a quick, but special trip to…read morecelebrate my Wife's 50th birthday. The staff was super friendly and accommodating from the moment we walked in the door, while the lobby and sprawling yet open hallway compelled us to peruse the guest options (i.e. heated indoor and outdoor pools, hot tub, onsite highly rated restaurant, comfortable indoor and outdoor gathering areas, outdoor bar, great coffee stand, etc.). We were surprised by an upgraded room - corner suite due to our special celebration. The room was amazing - spacious, comfortable and with a great lake view, a full and half bath. The workout room is small and leaves a bit to be desired if you are used to a gym, but does the trick for a one-off cardio or strength training. I would highly recommend the Delamar for a romantic getaway, a great place to stay for a wine tour on the Old Mission Point, a family trip, a work trip and more. This is a first rate place that is worth the slightly higher price vs. nearly competitive hotels. Thank you Delamar Staff for an amazing experience!

    Absolutely loved this hotel stay. The heated outdoor pool was such a unique experience to be able…read moreto swim outside in the beginning of April in Michigan! They have private Cabanas that you can reserve as well that are very reasonably priced! They also have an indoor pool and sauna available. The view of the bay from our room was also beautiful! They offer so many amenities, gym (including a Peloton), restaurants, beach access, pools, sauna and so much more. Definitely a great stay for us!

    Photos
    Delamar - Hot tub and heated indoor pool

    Hot tub and heated indoor pool

    Delamar - Meat & Cheese tray in heated outdoor cabana - February 2023

    Meat & Cheese tray in heated outdoor cabana - February 2023

    Delamar - Outdoor pool (colored lights at night w/ drink service until 10pm)

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    Outdoor pool (colored lights at night w/ drink service until 10pm)

    Elevated Escapes - vacation_rentals - Updated June 2026

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