I have glasses from here that I had accidentally rolled over in my sleep. Kevin helped me out and fixed my glasses to pristine condition in the same day! I am so thankful that he was able to accommodate me so quickly and graciously. My husband and I both have glasses from here and love them read more

Great options of eyewear and quality products. Kevin is very helpful, great with multi-tasking and able to assist all customers that come in to the store. Service is consistent from the last time I was there last year. read more

The smoothest, most painless glasses shopping experience I've ever had. Mark helped me select one of the best pairs of glasses I've ever worn, a pair that is better fitting, better built, and a fraction of the price compared to my previous overpriced optometry store glasses. Mark was super courteous during the whole visit. He was extraordinarily polite enough to clean my glasses while I was trying on other pairs from the selection. He made a series of excellent suggestions working off what I liked about my current glasses. On top of that, Mark got my new glasses ready for me in just half an hour while I was shopping next door in Mitsuwa. Thankfully my lens selection was already available, as they have a lab on-site. I've never had such a stellar and speedy turnaround for glasses. read more

Kevin was very thorough with helping me buy my new glasses! Very outgoing and informative :)

Great friendly family-owned business. Friendly fast service. Kevin was a pleasure to work with and very knowledgeable.

First time buying from here and I've got to say, a great selection of glasses to choose from! Price value is very good! Kevin gave excellent service and was very helpful and knowledgeable! I was not expecting to have my glasses ready within about an hour, very quick turnaround time! Glad I stopped by :) read more

Came into the store just browsing around and ended up buying a pair of glasses and I love them so so much! I really wished that I got the name of the guy who did the glasses for me and my friend but he was Vietnamese and he was super great and super fun to talk to. We were both able to get a student discount and he finished our glasses in like 10 minutes which was super fast because usually it takes other places weeks so its super reliable here. Pricing is very fair especially since its all high end and good quality glasses and with the discount it was really good! The inside was super nice as well and it was overall a great experience and will come back to get readjustments to my glasses! read more

eleven @ Costa Mesa - glasses - Eyewear & Opticians Near Me - Costa Mesa, California

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Great, quick, and friendly service by Kevin. Great price for the frame. Was thoroughly impressed. Highly recommended this place.

Awesome experience with Kevin. So professional, knowledgeable, and kind! Will definitely be back soon. Thank you for being so attentive! read more

eleven @ Costa Mesa - New glasses - Eyewear & Opticians Near Me - Costa Mesa, California

I got my annual vision exam done with my local optometrist & knew I wanted to get my glasses from Eleven. I stopped by once they opened & was greeted by Kevin, who is extremely kind, helpful, and funny. He assisted me in finding the perfect frames and walked me through the process of getting them fitted, how lenses are chosen, etc. I truly appreciated his enthusiasm and hilarious humor. I felt as though I was talking to a long-time friend. I received my prescription glasses within 10 minutes and am so happy with them. I am considering getting another pair and will definitely come back on a day Kevin is working to help me again! read more

My first time walking in here and it was such an amazing experience! Kevin was such a wonderful helper! Right when we walked in he immediately said the warmest hello and said he would be with us shortly. Other than that the selection of the glasses was quite nice and affordable! The service and overall pricing were amazing! I would definitely come back for all my glasses needs! read more

eleven @ Costa Mesa - Eyewear & Opticians Near Me - Costa Mesa, California

i've been looking for a good pair of frames for agesss and struggling a lot. was passing by this place while on another errand and ended up w my perfect pair of glasses! kevin was so helpful and kind, and getting my prescription cleared and figured out was so much quicker than it would have been at a traditional doctor's office. thank you so much kevin! i love my new frames. read more

As an Asian, I've always struggled to find a good pair of frames. But, I found out about eleven, I'm so glad I walked in. Great variety of frames. Kevin helped me with getting my frames and he's the BEST. He's so friendly, patient, and knows exactly what you want. I felt so bad because I was trying on frames for ages, but he kept pulling out more to show until I found the frames I wanted. Not only that, the price is great! I definitely overspent for my last pair of glasses, but these were about $100 less than my previous ones. read more

The glasses I got were very high quality and they were able to make it on the same day. The associate told me that it would take around 20 minutes to make but I waited 2 hours because he was chit chatting to other customers... He was weirdly and randomly making racist comments and wouldn't let me leave the conversation. I like this store, and the owner Mark has been giving me good service for years, I have 3 pairs of glasses from here which are all great, but I probably won't return to this location because of this new employee read more

Amazing, Detailed, and Above and Beyond - These are the three best adjectives to describe Kevin. I have been wearing glasses since I was in first grade and have gone through many many opticians. He is incredibly knowledgeable about all things glasses & even more importantly adjusting them! You will walk away with the best fitting pair yet - my family and I will be coming back here time and time again! read more

Kevin was super nice and helpful! It only took 30 minutes~ to find my glasses and have the prescription ready. I was really surprised by how fast it took. The glasses selection was classy and trendy. 10/10 would come back again read more

Awesome personalized experience. Kevin is hilarious and helpful! Takes time to explain some of the nuances of glasses care. Service was quick too, less than an hour! Neat selection of frames too, perfect for a more trendy vibe read more

Wonderful service and great selection of Korean brands! Kevin was great fun to talk to during the whole process as well.

If you wear glasses, there's a guy here named Kevin who is the glass whisperer. He knows everything there is to know about your frame, how to adjust it and how it should sit on your face. He's amazing, super nice and super helpful. Wish we found him sooner. read more

New favorite place to purchase eye glasses!! Kevin was super friendly and knowledgable, and helped me choose blue light glasses for me. The price was reasonable and only had to wait 15 minutes for the glasses to be ready. Highly recommend coming here! read more

eleven @ Costa Mesa - Eyewear & Opticians Near Me - Costa Mesa, California

The nice man at the front desk named Kevin helped me out. I chose frames that I liked and he finished cutting the lens in 15 minutes. He even offered to adjust my current frames perfectly to fit my flat nose bridge. read more

excellent customer service! Kevin was very nice and kind and even gave a discount. highly recommended

Kevin was the best!! He gave me plenty of options to choose from when I told him what kind of frame I was interested in. Very polite and easy to talk to as well. I even got my glasses within two hours of being there. Would definitely come back again, thank you! read more

eleven @ Costa Mesa - Eyewear & Opticians Near Me - Costa Mesa, California

Was visiting SoCal the past July 4th weekend and had a minor issue with glasses. I found Eleven @ Costa Mesa and they went above and beyond my expectations, providing unparalleled service and demonstrating an outstanding commitment to customer satisfaction. The store was very clean and well organized. One aspect that truly stood out was their remarkable dedication to helping me navigate the complexities of my insurance coverage - didn't have my insurance card but he helped me find my carrier and coverage information. He patiently explained my coverage, helping me maximize my benefits and ensuring that I received the best possible value for my eyewear purchase. Overall, my experience was nothing short of phenomenal. Their unwavering dedication to providing outstanding service, combined with their willingness to assist with insurance matters, made them a standout and helped me out a jam during a busy holiday weekend. I wholeheartedly recommend this store to anyone in need of eyewear - glasses as well as sunglasses, as they have proven themselves to be a reliable and customer-focused establishment. Their exceptional service, combined with their unique selection of frames and commitment to customer satisfaction, undoubtedly make them a great place to look for eye wear in the OC area. read more

I'm 5 or more pairs deep with Mark at this point, I've taken him Oliver people's, Mykita, Burberry and Gentle Monster and they've all been perfect and done extremely fast. Lenses age really well, I don't see much scratching, no discoloration or peeling, all problems I've had with LensCrafters and Costco lenses. So awesome! read more

Our experience at eleven was an 11/10. Kevin was kind enough to continue working over-hours to make sure I got the best-looking frames for me at a great price. His advice on what frames best fit my face shape completely changed my perspective. 5-star service, would definitely come back and refer my friends to eleven for their frame needs. read more

Super nice and provided so much help! They also make double aspheric lenses which provide thinner options for high index needs. Kevin is really nice and stayed open late to make adjustments! Great selection for Asian fit glasses as well! read more

We went to the store after hours, and Kevin helped me fix some minor issues with my eyeglasses and sunglasses. He also explained the prescription lenses to me in detail. I couldn't find a frame that I liked, but I'll definitely come back to get my lenses made once I find the right pair. read more

Came here to get prescription lenses for a pair of frames I already had and Kevin made the experience so easy! He was so friendly and patient and really wanted to make sure my lenses were perfect for me. I would highly recommend coming here for your optical needs! read more

Always a good time coming here. Not only is their selection very wide and cool, but the service by Mark is amazing! Very helpful and would go out of his way to make sure you are satisfied with your new pair. Mark helped me adjust my glasses quite a few times until it fit my face perfectly. Amazing, couldn't be happier! read more

I always walked by Eleven on the way to Mitsuwa and thought they have great looking frames but I finally walked in today to pick out a pair for my daughter. There are affordable frames for prices as low as $50 and her glasses were done within 30 minutes (she has a very light prescription). Kevin was very knowledgeable and a great help! I'll be back to purchase more pairs of glasses for the family! read more

I was looking around and didn't expect to buy a pair of frames but Kevin was so helpful and knowledgable. Thank you so much! I'll definitely be coming back. read more

Came in today to get my new pair of glasses i received for christmas for prescription. Kevin was gladly enough to help me and gave me the best service. 10/10 experience. He had it ready and done in less than 30 minutes. I would recommend to anyone needing to get prescription glasses and need it done asap. read more

Located to the right of the Mitsuwa entrance, eleven is the place to go for cute, trendy glasses. I rolled over my glasses while I was sleeping and Kevin fixed it up as good as new. I'll definitely come back if I'm looking for a new pair or frames or prescription lenses. read more

I walked in with sore ears from poorly fitting glasses. I'd been dealing with this problem for years. In 5 minutes and a great conversation later Kevin cleaned my glasses with an ultrasonic cleaner and made them fit better than any glasses in my 20 years of wearing them. Stop by if you need anything read more

I've always walked by Eleven on my way to get lunch and decided to take a look at their frames since I wanted some new frames and lenses. The moment I walked into the shop, I was greeted by Mark, the shop owner. He is very welcoming and friendly person who will help you adjust to whatever needs you have. The prices for the frames were very nice in my opinion. I ordered my glasses and found out 40 minutes ago that they were ready to go. Great selection, great customer service, and fair prices. Thank you Mark! read more

I stumbled across eleven exactly 2 years ago and have not looked back since. Mark is so welcoming, knowledgeable, and helpful. There are many glasses styles to choose from and you're bound to find a pair that you love. Prices are very reasonable. Getting the lenses done with your prescription is seamless and quick regardless of if your lenses are from eleven or another store. I've sent multiple of my friends here and they have only good things to say about their experience. Will continue to come back and will continue to recommend to anyone who asks!! read more

Polite, honest, quality service. I came here to get lenses on my own frames and it was a fast turnaround. Thanks!

Kevin was super friendly and knowledgeable. I was so used to pushing up my glasses, so I didn't realize it was a poor fit. Kevin noticed and happily offered free eyeglass adjustments and replaced the nose pads for free. Great selection of glasses as well. Highly recommend checking this place out. Thanks Kevin! read more

I've gone to a number of stores for glasses and I always find that they don't fit my head shape or my small nose bridge very well. Even when I try the "asian fit" or "low bridge" frames of stores they don't entirely feel right for me. Often times they feel loose or too tight. I stopped by Mitsuwa to shop one day and decided to swing by 'eleven' out of sheer curiosity if I'd have any luck there. The first thing you'll notice is the cleanliness and calm atmosphere. The second thing will be the owner, Mark, who will greet you with kindness and sincerity. I told him the problems that I've had before as well as the style and color I wanted to try out. He immediately picked out a pair of frames that worked for me. This is not an exaggeration. I ended up buying that first pair he showed me even after we played around with a few other pairs. Mark's got great instincts and a great heart. That was about six months ago. This past weekend I decided to get some sunglasses to get ready for the summer. My experience was the exact same. Mark was helpful and wonderful to work with. All these good things are paired with the actual products themselves. Much if not all of his inventory is imported and made with really great and long-lasting materials which was important for me and my active lifestyle. If you feel like you're in the mood for new frames that are stylish and well built as well have the help of a great guide in the world of optics like Mark, you won't be disappointed here. read more